The LaCrosse is a sophisticated and thoroughly modern sedan. Quiet, roomy and luxurious, it offers responsive handling and a steady ride, qualities not normally associated with past Buicks. However, the cockpit is a bit narrow, the dashboard is busy, and styling restricts visibility and access.
There are 2 recalls on this vehicle. Learn More.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"The Buick LaCrosse is very quiet and comfortable on the highway and handles very well. The 4 cylinder is only adequate for the size of this vehicle."

Anonymous, SK (2011 Buick LaCrosse)


Anonymous, AZ (2011 Buick LaCrosse)

"All very good."

BILL T., CA (2011 Buick LaCrosse)

"Rear visibility is limited especially to the rear. Good thing there is a sonic sensor system on the rear bumper."

JEFFREY R., IL (2011 Buick LaCrosse)

"The LaCrosse is a pleasure to drive. It has good acceleration and good handling. It has been a great car for road trips - smooth, quiet ride and reasonable mileage. Climate control system works well - keeps you cool in the summer and warm in the winter."

DIANE L., MN (2011 Buick LaCrosse)


ROBERT W., AL (2011 Buick LaCrosse)

"Handling exceptional. Accelleration on the highway is excellent."

Anonymous, NC (2011 Buick LaCrosse)

"Very good acceleration."

Anonymous, NM (2011 Buick LaCrosse)

"U wouldn't think this car is that fast, it screams"

Anonymous, WI (2011 Buick LaCrosse)

"It used regular gas"

Anonymous, NC (2011 Buick LaCrosse)

"Poor visibility. One instance of unintended acceleration. Dealer could find nothing"

EDWARD B., MA (2011 Buick LaCrosse)


Includes seats, climate control, noise, and ride

What Owners Say


ROBERT W., AL (2011 Buick LaCrosse)

"The climate control system has been very satisfactory. I can set the temperature and I am comfortable regardless of outside temps. The air conditioner works very well. Recently on a trip to Ohio the temperature was between 92 and 97 and I was kept cool and comfortable with the setting at 70 degrees."

Anonymous, TN (2011 Buick LaCrosse)

"The panel between the driver's window and the rear window is large and creates some problems pulling out into traffic"

JOE L., PA (2011 Buick LaCrosse)

"I've had my Buick Lacrosse for over five years now and the seating is still comfortable. I like being able to adjust the seats easily. I love the heated seats in the winter. I still have a quiet comfortable ride. I like being able to program the driver's seat to automatically adjust when I open the door."

PATSY G., MI (2011 Buick LaCrosse)

"Comfortable seats and dash layout, quit ride. Secure handling, even in snow and ice."

Anonymous, KS (2011 Buick LaCrosse)

"Heat&Cool seats"

Anonymous, OH (2011 Buick LaCrosse)

"The seats,climate control,etc are fine.i don't like the small back window, it makes it hard to get full picture of what is behind you. I also don't care for the door window ledge cannot rest your arm on it."

VERNA P., NJ (2011 Buick LaCrosse)

"The second setting for the memory seats has never worked properly. after 6yearsi have given up."

ANTOINETTE J., IN (2011 Buick LaCrosse)

"Comfortable and quiet"

Anonymous, GA (2011 Buick LaCrosse)

"Remote controls for seat adjustment is extremely confusing."

Anonymous, VA (2011 Buick LaCrosse)


DAN F., GA (2011 Buick LaCrosse)

"This is a very comfortable vehicle to ride in. The original tires were Dunlops and they were not good. I replaced them with Continentals and am much happier. These low profile tires do not give you near as much cushioning as regular tires. The phone/sound system interface works very well."

CRAIG H., TX (2011 Buick LaCrosse)

"The seats are very comfortable.(passengers say the same) The ride is smooth. The accesories are good to have.. Air conditioning, radio,GPS, back up mirror and one thing that is great is the side mirrors that tells you if a car is in your blind spot."

WILLIAM M., OR (2011 Buick LaCrosse)

"Seats are very comfortable which is important as I drive 15,000 mile per yar"

Anonymous, PA (2011 Buick LaCrosse)

"Headrest made your head lean forward. Finally had the headrest made straight up and then it was comfortable."

Anonymous, IN (2011 Buick LaCrosse)

"Very comfortable but i wish it was quieter."

LINDA H., WV (2011 Buick LaCrosse)

"Difficulty controlling the heat in the remote controlled seats"

Anonymous, MD (2011 Buick LaCrosse)


Did you get what you wanted relative to the price you paid?

What Owners Say

"Bought this car in 2011 as pre owned. The price was way below retail and mileage was low."

LINDA H., WV (2011 Buick LaCrosse)

"We bought this vehicle for my work vehicle and for our traveling vehicle. It is pretty comfortable, drives well, gets good gas mileage, and the climate control and sound systems work well."

CRAIG H., TX (2011 Buick LaCrosse)

"Solid car that's well built ,very smooth and quiet ride. This car is a rocket. Interior leather is very nice with wood, Nite led accent lights. Will always own a Buick !"

Anonymous, WI (2011 Buick LaCrosse)

"You get a lot of car for the value"

Anonymous, NC (2011 Buick LaCrosse)


How it looks inside and out

What Owners Say

"I have had many compliments on the exterior styling of the car. Passengers have also commented favorably on the interior styling."

J S., MI (2011 Buick LaCrosse)

"Poor rear view."

Anonymous, NM (2011 Buick LaCrosse)

"Clean classic lines"

Anonymous, KS (2011 Buick LaCrosse)

"My 2011 Buick Lacrosse is a beautiful car. My grandson said it looks like a spaceship on the inside speaking of the lighting on the dashboard and on the doors. I still get compliments on my car after five years."

PATSY G., MI (2011 Buick LaCrosse)

"I still ghet people, as they walk past the car, comment on how attractive the car looks. especially the color. It is the red jewle tone extra cost paint."

ANTOINETTE J., IN (2011 Buick LaCrosse)

"I get complimentS about pretty my car looks people think its a brand new car"

Anonymous, MD (2011 Buick LaCrosse)

"color,styling,wheels come together to receive the most compliments for any car ever."

W B., MA (2011 Buick LaCrosse)

"Size, paint, lines, chrome work"

BILL T., CA (2011 Buick LaCrosse)

"Low profile"

Anonymous, GA (2011 Buick LaCrosse)

"Very satisfied with both cars"

ROBERT C., NC (2011 Buick LaCrosse)

"I am constantly getting compliments about my car."

Anonymous, FL (2011 Buick LaCrosse)

Would you buy this car again?

2011 vehicles
Acura TL
Audi A6
BMW 5 Series
Buick LaCrosse
Cadillac CTS
Hyundai Genesis
Infiniti M
Lexus ES
Lincoln MKZ
Mercedes-Benz E-Class
Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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