The LaCrosse is a sophisticated and thoroughly modern sedan. Quiet, roomy and luxurious, it offers responsive handling and a steady ride, qualities not normally associated with past Buicks. However, the cockpit is a bit narrow, the dashboard is busy, and styling restricts visibility and access. The 2.4-liter four-cylinder is mated to a light hybrid system.
Alerts
There are 2 recalls on this vehicle. Learn More.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"Acceleration at all speeds.lo"

William K., MI (2013 Buick LaCrosse)

"Acceleration and handling are excellent. We bought the car for comfort and good fuel mileage, and it has performed better than expected. Regarding handling it is not a sports car but does a fine job on rural roads."

Anonymous, DE (2013 Buick LaCrosse)

"smooth ride"

John B., MN (2013 Buick LaCrosse)

"Powerful engine with great acceleration."

Anonymous, FL (2013 Buick LaCrosse)

"Poor winter handling, some blind spots"

Anonymous, PA (2013 Buick LaCrosse)

"The acceleration is outstanding. Very good to have when entering an expressway with oncoming traffic."

Anonymous, FL (2013 Buick LaCrosse)

"very powerful take off when you need it.smooth ride!"

DOMINIC C., NJ (2013 Buick LaCrosse)

"Being a 4 cyl it is under powered when passing. It downshifts ok but just not enough speed to pass. Maybe the transmission could be upgraded."

Anonymous, FL (2013 Buick LaCrosse)

"It accelerates very well, takes corners without swaying. AND HANDELS WELL"

ALBERT F., MA (2013 Buick LaCrosse)

"Hard transmission shift at 1500 rpm and 35 mph. May be software problem. Well known problem by dealer."

MICKEY Y., CA (2013 Buick LaCrosse)

"Vision could be better. The passenger seat is in the way when looking to the driver's right to see oncoming obstacles when backing up or changing lanes."

Anonymous, WA (2013 Buick LaCrosse)

"Excellent driving, riding and handling. Acceleration is very good."

Anonymous, MN (2013 Buick LaCrosse)

"The 4 cyl eco boost accelerates fast with the 6 speed transmission however the downshift can jerk a bit occasionally."

JAMES-BARBARA S., OH (2013 Buick LaCrosse)

Comfort

Includes seats, climate control, noise, and ride

What Owners Say

"my wife likes the seats."

John B., MN (2013 Buick LaCrosse)

"only issue I have with buick is that the car is difficult to get into and out of. The car design is too short for a tall person and I either strain my neck and back or hit my head."

Steve C., NJ (2013 Buick LaCrosse)

"The quietness of the cabin at highway speeds is superb, and really minimizes driver fatigue. Thank you Buick!"

William S., NC (2013 Buick LaCrosse)

"Very comfortable and luxurious ride and quiet driving experience, yet decent acceleration and passing ability. Noise is suppressed, and seats have been extremely comfortable with good adjustment options."

Anonymous, DE (2013 Buick LaCrosse)

"Ride is much smoother and less noisy than the Prius. On roads that need repaved or resurfaced, road noise is loud, but not as bad as in smaller and lighter cars. Seats are comfortable and the heated seats in winter are nice. Wish we had air conditioned seats also."

Anonymous, OR (2013 Buick LaCrosse)

"A very comfortable and quiet ride. Seats are especially comfortable."

Anonymous, NY (2013 Buick LaCrosse)

"Seating is very low. Not back friendly. Prefer the more upright and firm seating of European cars."

STEVE C., NJ (2013 Buick LaCrosse)

"Noise is very quiet, climate control good except now does not seem to be as cool as it was and seats, passenger front not that comfortable on long rides."

Anonymous, NY (2013 Buick LaCrosse)

"The quietest vehicle I have ever owned"

BRUCE C., OH (2013 Buick LaCrosse)

"great riding quite car. Not quite the car that my Park Ave was. ready to look at the 2017 but I hear they have shortened it. Love Buick, but do not make them too lite and small...."

BURTON L., IL (2013 Buick LaCrosse)

"Comfort is good for 100 miles. Beyond that and especially 300+ the need to stop and rest and stretch increases significantly. I had right knee replacement surgery about 8 years ago and trying to rest it against the center console gets it aggravated. This impacts my foot position on the gas pedal and brake."

GEORGE R., TN (2013 Buick LaCrosse)

"The driver seats measure like the LaSabre I owned previously. However they are less comfortable. The side bucket cushions are stiffer than the LaSabre. Buick has a known problem of the engine not starting when the key is turned. I have had this problem frequently. They do not offer a repair. I believe that this is a safety issue in hot weather and with concerns for your surroundings."

DALE C., CA (2013 Buick LaCrosse)

"The seats are undersized and NOT comfortable. They lack padding."

Anonymous, CT (2013 Buick LaCrosse)

"I don't like the road noise."

PATRICIA B., CA (2013 Buick LaCrosse)

"Heated, ventilated seats Very little outside noise Ride is very comfortable"

RUSSELL E., GA (2013 Buick LaCrosse)

"The ride tends to be overly firm, and road and engine noise are higher than I would expect from this class car."

Anonymous, FL (2013 Buick LaCrosse)

Value

Did you get what you wanted relative to the price you paid?

What Owners Say

"My 2013 Buick is great. Was a good value for the money. Have been looking at the 2017 LaCrosse they have gone up in price by 10,000 $ and not as nice as the 2013. I am getting a new 2018 Buick Regal."

Dale T., IL (2013 Buick LaCrosse)

"The depreciation was way too high in the first two years"

KATHY J., OK (2013 Buick LaCrosse)

"Great"

Anonymous, NY (2013 Buick LaCrosse)

"I over paid"

Anonymous, FL (2013 Buick LaCrosse)

Styling

How it looks inside and out

What Owners Say

"get many compliments on the looks of this car, more than any other car I've owned!"

DOMINIC C., NJ (2013 Buick LaCrosse)

"attractive. stylish. comfortable and pretty quiet. roomy."

ANTHONY C., NY (2013 Buick LaCrosse)

"Diamond white with chrome wheels, hard to beat"

BURTON L., IL (2013 Buick LaCrosse)

Would you buy this car again?

2013 vehicles
Acura TL
Audi A6
Audi A7
BMW 5 Series
Buick LaCrosse
Cadillac CTS
Cadillac XTS
Hyundai Genesis
Infiniti M
Lexus ES
Lexus GS
Lincoln MKS
Lincoln MKZ
Mercedes-Benz E-Class
Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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