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The LaCrosse is a sophisticated and thoroughly modern sedan. Quiet, roomy and luxurious, it offers responsive handling and a steady ride, qualities not normally associated with past Buicks. However, the cockpit is a bit narrow, the dashboard is busy, and styling restricts visibility and access. The 2.4-liter four-cylinder is mated to a light hybrid system.
Alerts
There are 5 recalls on this vehicle. Learn More.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

“The acceleration exceeds anything that I expected. The turning radius is excellent. It is very good on parking.”

WELDON D., TX (2014 Buick LaCrosse)

“Fun to drive--acceleration is quick and responsive. Easy to handle.”

LOIS K., OK (2014 Buick LaCrosse)

“The Buick LaCrosse has plenty of power out on the highway to pass other vehicles when needed and handles extremely well.”

JONATHAN R., MO (2014 Buick LaCrosse)

“Handles very well,very comfortable and has good pickup, never in a strain. Great gas mileage on trips and above average all a round driving.”

Anonymous, AL (2014 Buick LaCrosse)

“Acceleration for a 300+ horse power engine is sluggish.”

BRUCE J., MN (2014 Buick LaCrosse)

“Acceleration and handling are not typical Buick large sedan qualities.”

Anonymous, NJ (2014 Buick LaCrosse)

“Acceleration seems a little sluggish unless you really jump on it.”

PETER G., CA (2014 Buick LaCrosse)

“The V6 gives good gas mileage while providing good acceleration and power.”

L S., MD (2014 Buick LaCrosse)

“Good acceleration when you need it.”

Anonymous, FL (2014 Buick LaCrosse)

Comfort

Includes seats, climate control, noise, and ride

What Owners Say

“Previously, I was a Cadillac owner. However, I got sick and the seats were no longer comfortable for me. I bought the Lacrosse for its comfort and I love it!”

SUZANNE G., TX (2014 Buick LaCrosse)

“noise”

Anonymous, TX (2014 Buick LaCrosse)

“Bucket seats are not wide enough for large drivers. Comfort control is adequate. Visibility is a major problem especially out the back window which provides a very small plane in which to see out of. Ride is not typical large sedan quality and noise level is high.”

Anonymous, NJ (2014 Buick LaCrosse)

“Climate control not as efficient as I would like.”

DAVID L., KS (2014 Buick LaCrosse)

“Quietest car driven in my experience, minimal road noise, etc.”

Anonymous, MD (2014 Buick LaCrosse)

“1 - The top of the door frame is too low. Even with the seat all the way down, I still have trouble clearing my head when getting in and out of the car. 2 - I'm 6'1", but with the seat all the way down, and with the seat tilted back a bit more than I would like, my head is only about 1" below the roof. I feel cramped in the front seat.”

THOMAS H., GA (2014 Buick LaCrosse)

“Car has good supportive front seats. The head rests (Premium II) are horrible and had to be totally removed and replaced to make the car drive able. The car is a nice cruiser that makes no buts about this. Acceleration and handling is slow and vague, but that's what the car was bought to be.”

RICHARD A., MD (2014 Buick LaCrosse)

“The seats are comfortable, the climate control works excellent, low noise and smooth ride.”

Anonymous, OH (2014 Buick LaCrosse)

“Seats are too narrow and therefore uncomfortable. Everything else is fine.”

MICHAEL A., IL (2014 Buick LaCrosse)

“I find it noisy on a highway inside.”

Anonymous, FL (2014 Buick LaCrosse)

“The forward tilt of the headrest can be irritating on a long drive. Don't know who designed it, but they need to go back to the drawing board. Dodge Charger has a more comfortable headrest.”

WHEELER P., MS (2014 Buick LaCrosse)

“My Lacrosse provides a quiet serene ride while giving a responsive handling experience.”

L S., MD (2014 Buick LaCrosse)

“The seats adjust for the individuals and it is easy to drive. Quiet and quick. Especially Like the the blind spot warning”

Anonymous, MI (2014 Buick LaCrosse)

“Very comfortable, safe and secure driving experience. Quiet driving with no problems.”

Anonymous, FL (2014 Buick LaCrosse)

“The seats fit. There is comfortable space, and I am a large person.”

WELDON D., TX (2014 Buick LaCrosse)

Value

Did you get what you wanted relative to the price you paid?

What Owners Say

“Car has depreciated quickly. Even though I pay more than my payment amount, I am upside down around $10,000.”

CARRI L., ID (2014 Buick LaCrosse)

“Compared to others in its class and size, this car provides a nice level of comfort and luxury at a price point that is very reasonable.”

RICHARD A., MD (2014 Buick LaCrosse)

“Because I switched from Cadillac and this vehicle has every comfort and feature imaginable for a lot less money, it makes me feel like a good steward with our funds in our retirement years.”

SUZANNE G., TX (2014 Buick LaCrosse)

“Very pleased with this vehicle. A great car for traveling. All of this model should have been equipped with backup camera.”

Anonymous, AL (2014 Buick LaCrosse)

Styling

How it looks inside and out

What Owners Say

“beautiful body style...good gas mileage, lots of extras that I like.”

ALWINA K., SC (2014 Buick LaCrosse)

“Timeless appearance. Paint color (red) is very pretty and we get compliments on it all the time. Styled for easy in-out access.”

LOIS K., OK (2014 Buick LaCrosse)

“many people (men & Women0 have stopped to comment on how good the car looks This is the 2nd Buick Lacross in a row I have bought I do not care what the car looks like=I leave that to my wife”

WILLIAM B., NY (2014 Buick LaCrosse)

“Too many blind spots!”

Anonymous, CA (2014 Buick LaCrosse)

“I have never had a car that I like more than this one . I have had many compliments from people I had never seen before .”

C B., NC (2014 Buick LaCrosse)

“unique Paint properties, Appears to change from black -to-brown and reverse”

Anonymous, UT (2014 Buick LaCrosse)

Would you buy this car again?

2014 vehicles
Acura RLX
Acura TL
Audi A6
Audi A7
BMW 5 Series
Buick LaCrosse
Cadillac CTS
Cadillac XTS
Hyundai Genesis
Lexus ES
Lexus GS
Lincoln MKS
Lincoln MKZ
Mercedes-Benz E-Class
Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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