The LaCrosse is a sophisticated and thoroughly modern sedan. Quiet, roomy and luxurious, it offers responsive handling and a steady ride, qualities not normally associated with past Buicks. A 2.4-liter four-cylinder is mated to a light hybrid system which has good acceleration while returning an impressive 26 mpg overall. The refined 3.6-liter V6 (which we also tested) is smooth and delivers plenty of power.
    Alerts
    There are 2 recalls on this vehicle. Learn More.

    Reliability

    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

    Overall Reliability
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot
    The 2016 Buick LaCrosse has been recalled 2 times by NHTSA. View Recalls
    Research Years * Redesign year
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    Overall Reliability Verdict
    NA
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    POTENTIAL TROUBLE SPOTS
    Engine Major
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    Engine Minor
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    Engine Cooling
    NA
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    Transmission Major
    NA
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    Transmission Minor
    NA
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    Drive System
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    Fuel System
    NA
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    Electric System
    NA
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    Climate System
    NA
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    Suspension
    NA
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    Brakes
    NA
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    Exhaust
    NA
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    Paint/Trim
    NA
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    Body Integrity
    NA
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    Body Hardware
    NA
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    Power Equipment
    NA
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    In-car Electronics
    NA
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    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2021 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

    Learn more about car Reliability.

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2016 Buick LaCrosse owners. The owner comments describe problems respondents experienced with this vehicle.

    In-car Electronics

    CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

    What Owners Say

    Backup or other camera/sensors

    "The first time we took to dealer's and it was fixed. The last time it came on by itself the next time I started the car, didn't need to take in."

    Anonymous, OR (2016 Buick LaCrosse None Unsure)
    Display screen goes blank

    "Occasionally the screen goes blank for 3 to 5 seconds. Happens just about every time the vehicle is used. After one event it does not happen again until next driving cycle"

    Anonymous, NY (2016 Buick LaCrosse None 3.6-L V6)

    "Sometimes when starting the vehicle, the IntelliLink infotainment never powers up / the screen is blank. During these times, system does not respond to any commands - voice or buttons. Usually begins functioning again once the engine has been stopped then restarted"

    Anonymous, NC (2016 Buick LaCrosse None 3.6-L V6)

    "Had not happened for a while before I installed the Navi update, and hasn't happened since then, either."

    Peter M., NC (2016 Buick LaCrosse None 3.6-L V6)

    "The display screen went blank. As it was still covered under warranty the screen was replaced without charge to me."

    Anonymous, AR (2016 Buick LaCrosse None 3.6-L V6)
    In-dash navigation system (GPS)

    "On trips it kept navigating us the long way around. My wife was able to utilize her Google Map that sure enough cut out extra miles and time. Very frustrating, I called customer service and was angle to fix the problem once we got home"

    Edith K., FL (2016 Buick LaCrosse None 3.6-L V6)
    Steering wheel controls

    "interment failure of cruse control"

    Bob S., IL (2016 Buick LaCrosse None 3.6-L V6)

    "Inadvertently, I lose ability to change the display to show my speed in digital numbers. My display wants to show only which radio station I'm on. If I push the right side directional buttons, it only changes station, not digital display."

    Anonymous, MI (2016 Buick LaCrosse)

    "The Steering Wheel locked and the car could not be driven as I could not turn the wheel. Seemed to have been a computer glitch. The other issue was that the car did not acknowledge my key and would totally lock everything on the car down. After about 10 minutes the I would try again and everything was ok. The dealer replaced the receiver for the key fob information on the car."

    Linda R., GA (2016 Buick LaCrosse None 2.4-L 4 Cyl)

    Electric System

    Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

    What Owners Say

    Body control module

    "Driver's seat switch & memory module"

    Anonymous, OH (2016 Buick LaCrosse None 3.6-L V6)
    Heated or cooled seats

    "Stopped working, fixed under warranty"

    Anonymous, NJ (2016 Buick LaCrosse None 3.6-L V6)
    Keyless entry

    "Problem #1 Remote stopped working. Problem #2 Battery died, trapping us in the car with doors locked in security alarm mode, where even the inside door handles failed to operate as well as the windows. Finally read the manual & pressed the start button without the break & doors unlocked. Dealer picked up car & replaced battery free. Still has a 50K mile warrantee. Sometimes smart devices aren't always failsafe & that scared me."

    Steve C., SC (2016 Buick LaCrosse None 3.6-L V6)
    Tire pressure monitor

    "Tire monitor would show pressure low when not--son would check and pressure was fine. Done it twice so far; have had to take into shop."

    Colleen C., OR (2016 Buick LaCrosse)
    Warning lights

    "Frontal crash warning goes off seemingly at random. On average, this occurs about once every 2-or-so months. (If automatic braking were activated by this, it could cause me to get rear-ended when it malfunctions.) Dealership said they would have to keep the car, supposedly to wait for it to act up. But this happens so infrequently that I did not want to leave the car for this."

    Peter M., NC (2016 Buick LaCrosse None 3.6-L V6)

    Body Integrity

    Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

    What Owners Say

    Seals and/or weather-stripping

    "Passenger compartment much noisier than previously"

    Anonymous, FL (2016 Buick LaCrosse None 3.6-L V6)
    Squeaks or rattles

    "dashboard unattached upholstery"

    Anonymous, IL (2016 Buick LaCrosse None 3.6-L V6)

    "exhaust rattle when first started for the day"

    Ray R., AZ (2016 Buick LaCrosse None 3.6-L V6)
    Wind noise

    "Appears to be wind noise however could be tire noise."

    Anonymous, MD (2016 Buick LaCrosse None 3.6-L V6)

    "I selected wind noise of the selections offered as it most accurately describes the noise communicated to the passenger cabin. Tire noise very noticeable."

    Anonymous, MD (2016 Buick LaCrosse None 3.6-L V6)

    Fuel System

    Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

    What Owners Say

    Emission control devices (includes EGR)

    "I think they said I had a purge canister problem The check engine light comes on and when you put gas in the tank the vehicle becomes very hard to start, as of was flooded"

    Anonymous, (2016 Buick LaCrosse None 3.6-L V6)
    Sensors (includes O2 or oxygen sensor)

    "Check engine light came on went to the dealer for warranty repair."

    Anonymous, IA (2016 Buick LaCrosse None 3.6-L V6)

    Paint/Trim

    Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

    What Owners Say

    Paint (fading, chalking, cracking, or peeling)

    "car paint felt like sandpaper when you ran your hand over it Car came new like that dealer clay barred car to resolve problem but paint seems to stain easily"

    D W., NJ (2016 Buick LaCrosse None 3.6-L V6)

    "Paint pealing on rooftop from underneath painted surface"

    Anonymous, (2016 Buick LaCrosse None 3.6-L V6)

    Suspension

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Electronic or air suspension

    "Warning message stated :get power steering serviced immediately and simultaneously, the guide lines disappeared in the back up camera view. The fix was to replace a sensor module of some kind that indicated the car was turning to some kind of central control unit. I don't know all the right words. Bottom line: a classic swap & replace."

    Anonymous, MD (2016 Buick LaCrosse None 3.6-L V6)
    Steering linkage (includes rack and pinion)

    "Dealer had difficulty isolating problem. Ultimately found a bad tie rod ending - had to order from remote location, took 36 hours to fix."

    Allan M., OK (2016 Buick LaCrosse None 3.6-L V6)

    Transmission Major

    Transmission rebuild or replacement, torque converter, clutch replacement.

    What Owners Say

    Transmission rebuild or replacement

    "Parts broken loose in transmission."

    Anonymous, FL (2016 Buick LaCrosse None 3.6-L V6)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, leaks.

    What Owners Say

    Other/unsure

    "System continues to have occasional / sporadic false alarms. Dealer said they would have to keep the car for a few days to diagnose, which I don't want to do at this point. Glad that there isn't automatic braking given this problem."

    Anonymous, NC (2016 Buick LaCrosse None 3.6-L V6)

    Climate System

    Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

    What Owners Say

    A/C compressor

    "A/C compressor seal started leaking as evidenced on my garage floor (epoxy paint). Dealer at first dismissed my concerns. Next visit decided compressor needed replacement"

    Anonymous, MD (2016 Buick LaCrosse None 3.6-L V6)

    Engine Cooling

    Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

    Body Hardware

    Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

    Transmission Minor

    Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

    Power Equipment

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

    Brakes

    Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

    Compare 2016 Models

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    This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
    Recalls
    PROVIDED BY
    AIR BAGS, SEAT BELTS
    Jul 10, 2017
    A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
    Summary:
    General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
    What should you do:
    GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V437000
    Potential Number of Units Affected: 40683
    AIR BAGS, SEAT BELTS
    Sep 08, 2016
    A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
    Summary:
    General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
    What should you do:
    GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16V651000
    Potential Number of Units Affected: 3640162
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