By definition, large sedans are meant to be easygoing road-trip companions that provide plenty of quiet, room, and comfort, yet don’t command the premium price associated with an elite luxury brand. That pretty much sums the traditional definition of Buick, and it is one that the LaCrosse large sedan fits perfectly.
Alerts
There are 2 recalls on this vehicle. Learn More.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"Smooth and plenty of power. Nice short turning radius. Quiet Auto start feature takes some getting used to. Great mileage for AWD CAR. Getting 30 on the highway consistently."

J I., PA (2017 Buick LaCrosse)

"It handles swiftly and smooth"

Anonymous, TX (2017 Buick LaCrosse)

"Nice suspension and power coupled with the eight-speed transmission and paddle shifters makes this car almost as fun to drive as my Mustang GT five-speed on twisty mountain roads. This vehicle is quite comfortable on the highway. Plenty of pep."

Ken K., IL (2017 Buick LaCrosse)

"The vehicle is one of the best in this category that I have had. It is responsive and easy to drive."

John F., PA (2017 Buick LaCrosse)

"Worst transmission I have ever owned"

Anonymous, NY (2017 Buick LaCrosse)

"The car drives great at highway speeds where it doesn’t have to shift. However most of my driving is in town and it shifts gears a lot and jerks which really upsets me. That takes all the pleasure out of driving."

Hall W., MS (2017 Buick LaCrosse)

"Rides like a luxury vehicle, handles like a sports car. Power when I need it, smoothness always."

Margena S., TX (2017 Buick LaCrosse)

"Excellent acceleration; good handling, but too much road noise on rough pavement and bumps. And I want to be able to deactivate adaptive cruise control. Very irritating. And the gear shift is also very irritating."

Anonymous, FL (2017 Buick LaCrosse)

"The car is great on the highway. Seats very comfortable, acceleration is good and over all comfort is very good. Plus I like the styling."

Marshall A., VA (2017 Buick LaCrosse)

"The vehicle's acceleration is quite impressive, as it has over 300 horsepower. When driven very gently, the gas mileage is outstanding for a large, very powerful car. I almost never drive aggressively, but it seems to handle very well."

Joseph S., CO (2017 Buick LaCrosse)

"I had a Pontiac G6 with 143,000 miles omit. It was fun to drive. The Buick LaCrosse is larger but rides a lot like the G6 only smoother"

William B., IL (2017 Buick LaCrosse)

"THIS IS A VERY WELL ENGINEED VEHICLE THAT PERFORMS VERY WELL."

Larry B., CA (2017 Buick LaCrosse)

"Ease of use and handling"

Jay T., MO (2017 Buick LaCrosse)

"Find Auto Stop annoying. Delay in transmission when starting to move from a stop on a hill."

Anonymous, PA (2017 Buick LaCrosse)

"I hate the auto engine stop and the transmission jerks when shifting"

Anonymous, FL (2017 Buick LaCrosse)

"Car handles very well and has a short turning radius for it's length. Because of the power of the engine it is sometimes hard to accelerate smoothly."

Jill H., FL (2017 Buick LaCrosse)

"Great acceleration and handling for a large car."

Anonymous, PA (2017 Buick LaCrosse)

"some it hesitates i hate stop start."

Gerald P., MN (2017 Buick LaCrosse)

"The integrated cruise control is fantastic!!! Makes driving so much more fun!!!"

Anonymous, PA (2017 Buick LaCrosse)

"I answered this question. I never had a problem with it"

Joan N., NJ (2017 Buick LaCrosse)

"Love the smooth quiet ride! Ready to take off or race before the light goes yellow, hit the sports mode bottom and take off. Take the right turn like a sports car on rails."

Michael B., FL (2017 Buick LaCrosse)

"Excellent acceleration and handling."

Roberto V., FL (2017 Buick LaCrosse)

"Smooth, comfortable ride"

Anonymous, NM (2017 Buick LaCrosse)

"Excellent"

Anonymous, VA (2017 Buick LaCrosse)

"Resonds well to accelerator requests. stops incredibly well adn smooth. Advanced safety features such as high and low speed braking, side alerts, and lane keep assist have worked as designed. Scary when it puts the brakes on for you but it hasnt missed a beat. Auto parking is not perfect but does surprisingly well. Corners extermely well."

Daniel I., PA (2017 Buick LaCrosse)

"It gives a comfortable and responsive ride. It has adequate acceleration and stopping capabilities."

Anonymous, AB (2017 Buick LaCrosse)

"Dissatisfied with the Shift lever operation. It is complicated and not very intuitive."

Anthony A., TX (2017 Buick LaCrosse)

"Excellent acceleration and general driving control and feel"

Anonymous, NE (2017 Buick LaCrosse)

"When I have to enter the highway and cars are nearby, the acceleration is very good. The care handles very good."

Anonymous, OH (2017 Buick LaCrosse)

"The acceleration and handling are VERY good. The one bad thing of the whole vehicle is the stupid shifting paddles on the steering wheel. I have rather big hands and almost every day a finger brushes one of these paddles so that I am thrown into a much slower downshift! When I have to merge onto a highway where people are going 50 to 70 mph this gets very dangerous! If you don't use the paddles to shift you will do no more than 20mph...if you shift the paddles you will GRADUALLY pick up speed.....Very dangerous and who needs paddles??? I have found no way to disconnect this feature...I have asked the dealership and they said there is no way to disconnect it. I have not found a way to stop it while I am driving the car!"

Anonymous, RI (2017 Buick LaCrosse)

"Plenty of pep and nice handling characteristics. the transmission generally is great, but it does some gear searching at times. The auto start-stop feature can be annoying at times."

Ken K., IL (2017 Buick LaCrosse)

"I don’t particularly like the engine hesitation when it moves from idle to acceleration. This engine does get very good highway mileage (33 mpg) however. I don’t like the electronic gear shift and feel the manual mode is a complete waste of money. Lastly this car has a small gas tank compared to its predecessor and it must be filled much more often."

Anonymous, OH (2017 Buick LaCrosse)

"Good acceleration and handling to get out of the way of bad car/truck drivers. Eases into traffic as engine has plenty of horse power. Good car."

Anonymous, AR (2017 Buick LaCrosse)

"looks good, drive good and has many safety features."

James M., MI (2017 Buick LaCrosse)

"You'd never know this is a V6. Runs and responds like a V8. Never have to worry about getting around a truck on the Interstate. Handling is remarkable. This is likely the best car overall I have ever owned, and I have owned a bunch."

Anonymous, TX (2017 Buick LaCrosse)

"310HP V-6 ENGINE WITH 8 SP AUTO TRANS GIVES EXCELLENT ACCELERATION WITH SMOOTH SHIFTS... SUPERB HANDLING - INSTANT COURSE CORRECTIONS WITH LITTLE MOVEMENT OF THE STEERING WHEEL; HYPER STRUTS SYSTEM ON FRONT WITH 20" ALLOYS/TIRES ALSO IMPROVE HANDLING"

Gerald S., ON (2017 Buick LaCrosse)

Comfort

Includes seats, climate control, noise, and ride

What Owners Say

"Very comfortable $ quiet ride"

Anonymous, MO (2017 Buick LaCrosse)

"Transmission shifting worst I have ever driven"

Anonymous, NY (2017 Buick LaCrosse)

"Quiet ride, even on concrete interstates. A lot better than the Ford Taurus I had"

Anonymous, TX (2017 Buick LaCrosse)

"Extremely comfortable ride with very good seat support and adjustment"

Steve F., NY (2017 Buick LaCrosse)

"It is a quiet car, seats are good for long drives. The feature I really like is that you can fold forward the back seats so you can carry long items (boards or so) longer that 6ft."

Anonymous, TX (2017 Buick LaCrosse)

"Very Quiet and smooth ride...often get unsolicited comments from passengers..."

Anonymous, KS (2017 Buick LaCrosse)

"Great ride comfort, extremely quiet, good seating position with a multitude of adjustments and a seat massager."

Anonymous, PA (2017 Buick LaCrosse)

"Most cars have just nice seating, with a harder rear seating that can compare to military aircraft seating. Buick has brought back the comfort of the lazy boy recliner with a steering wheel."

Michael B., FL (2017 Buick LaCrosse)

"Seats very comfortable but didn't get fan-cooled seats but had in 2010 and really miss it during summer"

Anonymous, NE (2017 Buick LaCrosse)

"I am over 6 foot tall and this car has a lot of head and leg room. on long drives I sometimes even have to move seat forward. On all but the most sever road conditions the car rides comfortable"

Martin E., PA (2017 Buick LaCrosse)

"OEM Bridgestone tires suck. That's about it. Love the car."

Anonymous, NC (2017 Buick LaCrosse)

"very supportive padded seats. Very low noise level in car. Ride & suspension handle bumps very well."

Clarence W., IL (2017 Buick LaCrosse)

"Love this car... Quiet, comfortable and smooth."

Jerry D., IA (2017 Buick LaCrosse)

"It does not shift properly. It jerks when you start up from a stop."

Samma H., MO (2017 Buick LaCrosse)

"This vehicle is every thing I expectrd it to be. Plenty of room inside, seats are great and many adjustments available. The compliment of safety features can't be beat. Can't complain about any of the controls except for the console transmission control. Can;t believe Buick's human factors group let this through. It stinks!"

R R., TX (2017 Buick LaCrosse)

"Very quiet and comfortable ride. seats are well designed and can be adjusted to give most everyone an ideal position."

Barry R., AZ (2017 Buick LaCrosse)

"Super quiet ride, heated seat w/massage. For people with bad backs, this car is a dream."

Margena S., TX (2017 Buick LaCrosse)

"Very smooth ride little road noise"

Anonymous, ME (2017 Buick LaCrosse)

"A VERY comfortable car in terms of cushy but supportive seats, height of seats and easy access to dashboard touchscreen. I have Raynaud's (cold fingers) so sometimes my touch doesn't register immediately, but not the fault of the car. I keep a stylus handy. Comfortable, stable ride and quite quiet."

Norene W., MN (2017 Buick LaCrosse)

"Very comfortable & good ride"

Joe Z., MO (2017 Buick LaCrosse)

"The seat, noise & ride are exceptional. My wife wants to renew our Buick lease with a NEW Buick when the lease is due because of the exceptional seats, noise & ride."

James S., FL (2017 Buick LaCrosse)

"The ride is great but the transmission is awful. The car jerks when it shifts and down shifts. I don’t like the auto stop feature."

Hall W., MS (2017 Buick LaCrosse)

"Seats are very comfortable. Road noise is audible but less than most cars I have owned. Ride is excellent."

Anonymous, TX (2017 Buick LaCrosse)

"The seats can be adjusted every which way; they have heating * A/C buildt it as well as a masagging tool. the car is ery easy to exit & enter. It is a gorgeous car in * out."

Joan N., NJ (2017 Buick LaCrosse)

"Seats are not comfortable. Backseat passengers complain on long trips. It is hard to get out of car."

Anonymous, KS (2017 Buick LaCrosse)

"Good seats, low noise level and good acceleration."

Anonymous, AR (2017 Buick LaCrosse)

"Massage seats are wonderful!!!"

Anonymous, PA (2017 Buick LaCrosse)

"Seats are very comfortable. The car is extremely quiet. The ride is slightly firm, but absorbs all road irregularities - a very comfortable ride."

Anonymous, NJ (2017 Buick LaCrosse)

"The seats are very comfortable, and both front seats have thorough adjustments. The vehicle's ride is quite smooth. It is the quietest, smoothest riding car I've ever ridden in."

Joseph S., CO (2017 Buick LaCrosse)

"Very comfortable, even driving for hours straight."

Anonymous, MO (2017 Buick LaCrosse)

"Low Profile tires make cabin very noisey."

Anonymous, CA (2017 Buick LaCrosse)

"Great comfort excellent ride and quiet"

A H., FL (2017 Buick LaCrosse)

"Love the console storage area under the shifter. The car seating is very comfortable and the ride is excellent ."

Anonymous, OH (2017 Buick LaCrosse)

"Noisiest car I have owned in last 20 years"

Anonymous, IN (2017 Buick LaCrosse)

"Ride is great. Low noise. Seats are very comfortable/adjustable"

John V., MI (2017 Buick LaCrosse)

"The suspension system is too rigid and harsh. Interior lets in too much road noise. Tire noise."

Harvey G., NJ (2017 Buick LaCrosse)

Value

Did you get what you wanted relative to the price you paid?

What Owners Say

"Very good mileage, comfort and styling for a full size car"

Steve F., NY (2017 Buick LaCrosse)

"Excellent value for the money"

Anonymous, MO (2017 Buick LaCrosse)

"I can't think of a feature I would want that my lacrosse didn't come equipped with. Lots of great features for a reasonable price."

Anonymous, PA (2017 Buick LaCrosse)

"One cannot go wrong with a Buick which I've own for 60 years or more!"

Alice R., NC (2017 Buick LaCrosse)

"this was a package deal and has the most scout out features included at a very reasonable price"

Martin E., PA (2017 Buick LaCrosse)

"I received a handsome rebate when I purchased this vehicle. It was a left over 2017. I have had luxury vehicles that did not compare to this vehicle. It rides better than my last Cadillac STS and out performs a Toyota Avalon I had in 2010. This vehicle is spectacular. It has every safety feature I could want. Outstanding vehicle"

James M., MI (2017 Buick LaCrosse)

"This is a great car. Very roomy and comfortable inside and the ride is great. The motto "Buick is a poor mans Cadillac" really holds true. I am proud to own it."

R R., TX (2017 Buick LaCrosse)

"I bought the car after it was used as a demo. It had 3800 miles on it and they gave me 30% off sticker price. I feel I got a good deal."

William B., IL (2017 Buick LaCrosse)

"Car cost are greater than expected for an upgraded Chevy."

Harvey G., NJ (2017 Buick LaCrosse)

"Got all the add-ones at significant cost."

Anonymous, VA (2017 Buick LaCrosse)

"Price too high for what we get"

Anonymous, FL (2017 Buick LaCrosse)

"Compared this car to other similar (i.e. Lincoln, Cadillac) felt that while others had a few additional features, the Buick was the best value. Some of the additional comfort features that the other autos had were not of that great importance to me such as keypad entry and power trunk open and close."

Anonymous, FL (2017 Buick LaCrosse)

"Its a very good car, but it was expensive and I don't drive all that much. I should have negotiated a low-mileage lease for 2-3 years instead."

John V., MI (2017 Buick LaCrosse)

Would you buy this car again?

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Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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