2017 Cadillac XT5 Owner Satisfaction - Consumer Reports
As the ATS, CTS, and CT6 all demonstrate, Cadillac can build brilliant-driving sedans. But the brand's SUVs lack the same magic. Built on a new platform, the Cadillac XT5 is a descendant of the SRX but it’s neither here nor there. Battling a field of worthy competitors, the XT5 isn't as rewarding to drive as a German compact luxury SUV, nor does it pamper you like a Lexus RX.
Alerts
There is 1 recall on this vehicle. Learn More.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"Too much gear changes going slower or faster causing sluggish acceleration at times."

Anonymous, VA (2017 Cadillac XT5)

"Excellent handling"

Ray S., WA (2017 Cadillac XT5)

"Good acceleration and handles like a car."

Peter J., FL (2017 Cadillac XT5)

"Acc is exceptional, Handlingis nimble & fun to drive. the ride is a little hard for a Cadillac (20" wheels)."

Robert S., MI (2017 Cadillac XT5)

"Clunky transmission."

Anonymous, KY (2017 Cadillac XT5)

"Great acceleration and handling but traction control doesn't work well in snow."

Anonymous, MI (2017 Cadillac XT5)

"Very good acceleration and power with the V6 engine."

Denis H., AB (2017 Cadillac XT5)

"Car has plenty of power, is very quiet, and holds the road well."

Mike W., ON (2017 Cadillac XT5)

"Great handling acceleration excellent gas mileage"

Frank M., MA (2017 Cadillac XT5)

"Both are very good."

Anonymous, AZ (2017 Cadillac XT5)

"For an SUV I'm impressed with the power of the V6 and it's ability to merge in traffic. I owned the car for only a few weeks when I was forced to perform an emergency maneuver that could have resulted in a very serious accident. Having to make a sudden lane change around a turn at over 60 mph probably saved our lives as the vehicle performed like a sports car; not an SUV."

Mark S., NJ (2017 Cadillac XT5)

"The acceleration/handling is good. The one thing we do not like is the gear shifter that Cadillac has switch to. it is hard to get it to do what you want without several time trying to get it in the right gear (reverse) due to having to push just the right button to work. old gear shifter much better & fool proof"

J B., FL (2017 Cadillac XT5)

"My xt5 is all around a great car but the back seat rides like a truck."

Anonymous, VA (2017 Cadillac XT5)

"AWD handles very well and is quite responsive for a 6 cylinder. It does sound a bit like a reved up washing machine. I have no complaints on the performance"

Cris M., NY (2017 Cadillac XT5)

"Safety features, comfort, engineering."

T W., VA (2017 Cadillac XT5)

"Very nimble suspension. Don't particularly like start/stop feature but it works ok. The car has an outstanding security system. I love the HUD. Bose sound system sounds great. Performance is very good..V6 smooth."

Robert D., TX (2017 Cadillac XT5)

"Excellent handling and acceleration."

J S., MD (2017 Cadillac XT5)

"I got what I paid for. I feel the vehicle has not disappointed me in any way. The vehicle drives like you expect (very good), rides like you expect and has warning signals all over so that you cannot make a mistake when in reverse, parking, etc."

Anonymous, OH (2017 Cadillac XT5)

"Plenty of power and handles great."

Stephen S., MI (2017 Cadillac XT5)

"More feedback in the steering. Would like more power for the vehicles weight for passing. Better kick down when needing a surge of power. More agility in cornering. Love the active cruise control, especially in the mountains where downshifting is automatic to hold vehicle back eliminating the need to ride brakes."

Brad B., AZ (2017 Cadillac XT5)

"great in the mountains and the 8-speed transmission shifts surprisingly very well and handles the number of gears smoothly"

John C., WY (2017 Cadillac XT5)

"we use this vehicle for longer trips. the xt5 acceleration is much better than our former srx. at highway speed the xt5 feels very secure in its emergency handling. we are very happy with our American made car."

Glenn L., PA (2017 Cadillac XT5)

"Smooth comfortable ride at all times. Ability to select or de-select AWD is a real plus."

Anonymous, PA (2017 Cadillac XT5)

"This is the best car we have owned. The comfort and handling makes it a pleasure to drive."

Anonymous, WI (2017 Cadillac XT5)

"car is nimble and responsive. Very good on the road"

Frederick O., CA (2017 Cadillac XT5)

"The Cadillac XT5 is a well rounded luxury SUV. Cadillac has put a lot of effort into the fit and finish to include acceleration and handling that is both sporty and comfortable."

Anonymous, AL (2017 Cadillac XT5)

"Economical for a big car."

Mark H., FL (2017 Cadillac XT5)

"Very comfortable ride, not enough leg room in second row seats, too much road noise, big engine is vital in the large vehicle. Very good auto, this is my 5th one"

Anonymous, TX (2017 Cadillac XT5)

"It is quite quick and handles well, more like a car than a CUV."

Michael B., FL (2017 Cadillac XT5)

"Turning radius is great and the car has plenty of acceleration. I like that I can turn off FWD to get better mileage in the city."

Teri M., AZ (2017 Cadillac XT5)

"It has more than adequate power, moves out well when needed. Handling is as good as can be expected for a large heavy vehicle."

Anonymous, CA (2017 Cadillac XT5)

"It has good power for acceleration and handles well on the road."

Louis F., CT (2017 Cadillac XT5)

"I don’t like the manual control system. If I just touch it by accident, it slips into manual. I don’t know why they have this feature. I think it’s dangerous."

Anonymous, ON (2017 Cadillac XT5)

"Much more smooth than previous model it replaced (SRX). Cylinder shut off on highway has led to as high as 35 mpg for a 25 mile stretch."

Anonymous, TX (2017 Cadillac XT5)

"acceleration is the strongest thing I like about this engine"

RON I., FL (2017 Cadillac XT5)

"The XT5 has 310 horsepower yet gets 26/27 mpg. Plenty of acceleration and very spry driving on gravel or highway. Great improvement over previous models"

RICHARD O., CO (2017 Cadillac XT5)

"Drives beautifully. It is a smooth ride, yet feel of the road is excellent. The fuel saving features work very well including auto stop and V6/V4 switching."

ROBERT H., IL (2017 Cadillac XT5)

"Excellent performance out of the new V-6 engine and 8-speed transmission. On a recent trip, I averaged 28.3 mpg, greater than the Govt. fuel mileage rating of 27 highway."

RONALD B., SC (2017 Cadillac XT5)

"Driving experience great! Excellent ion is quick. Noise level is also excellent. Styling is right on! The Cadillac cue is very easy to work. I love the car play."

RICHARD L., FL (2017 Cadillac XT5)

"Car drives well and styling is OK. They've made the CUE system better than it was. However the 'stop-start' feature doesn't work. I will have to take it to be repaired."

PETER K., GA (2017 Cadillac XT5)

"I hate the shifting mechanism going to park reverse and drive with a button release. Dangerous, dangerous dangerous."

Anonymous, TX (2017 Cadillac XT5)

"This is a very competent vehicle, handles well, very responsive"

Andy M., DE (2017 Cadillac XT5)

"acceleration and handling are excellent and very fun to drive"

Anonymous, MA (2017 Cadillac XT5)

"Great pick up, smooth acceleration."

Richard L., FL (2017 Cadillac XT5)

"There have been many posts on the internet about the lack of acceleration in the XT5. I just do not find this to be the case. My experience is that the vehicle accelerates briskly and shifts smoothly. It also handles well for a SUV and rides extremely well both in comfort and sport modes."

Brian B., NC (2017 Cadillac XT5)

"I am not happy with the new Auto/Stop mechanism where the engine shuts off at a stop (eg. traffic light) and then restarts when you press on the accelerator."

Anonymous, NC (2017 Cadillac XT5)

"The XT5 is an enjoyable car to drive"

Anonymous, PA (2017 Cadillac XT5)

"The acceleration is so much better than the previous model."

Anonymous, MI (2017 Cadillac XT5)

Comfort

Includes seats, climate control, noise, and ride

What Owners Say

"My XT5 has a smooth quiet ride. The V6 is very powerful yet gets great gas mileage. We've taken it on long trips where we've driven without a break of any kind for over 6 hours without any discomfort."

Mark S., NJ (2017 Cadillac XT5)

"Very comfortable and quite."

Peter J., FL (2017 Cadillac XT5)

"Very comfortable seats. Particularly like the extender on the driver's seat. Quiet on the highway. Very nice ride due to longer wheelbase."

Denis H., AB (2017 Cadillac XT5)

"Seats are very comfortable. Power lumbar cushion works well. Car is very quiet while driving."

Anonymous, NJ (2017 Cadillac XT5)

"Seats and noise are excellent but ride has some small vibrations that SRX didn't have."

Anonymous, MI (2017 Cadillac XT5)

"The ride is excellent. Really, I cannot think it can be improved The seats are unbelievable, so plush and comfortable and very plush leather."

Jennifer N., NV (2017 Cadillac XT5)

"Had problems with wind noise on passenger side window"

Anonymous, CA (2017 Cadillac XT5)

"Seats too small, too much road noise. Road noise is very bad"

Anonymous, TX (2017 Cadillac XT5)

"The ride is somewhat stiff."

Anonymous, MI (2017 Cadillac XT5)

"I'm short and the front seats are WAY too long for me. The driver's seat has an extension for long legs that digs into my legs."

Anonymous, MO (2017 Cadillac XT5)

"The seats are firm and supportive, but the headrest is to intrusive for taller drivers, and the seat bottom cushion is lumpy."

Rodney G., AL (2017 Cadillac XT5)

"Nice and quiet ride, Bad, wear on leather seats"

Anonymous, TX (2017 Cadillac XT5)

"Seats & Ride are very comfortable, the noise level is also very low"

Anonymous, CA (2017 Cadillac XT5)

"Very quiet interior!"

Thomas B., MO (2017 Cadillac XT5)

"Cadillac's are built well and the seats are very comfortable with plenty of leg room, heated, cooled and very adjustable"

Cris M., NY (2017 Cadillac XT5)

"Very comfortable ride and handling. Lots of adjustments for driver seat position and steering wheel position."

Anonymous, IL (2017 Cadillac XT5)

"Seats are extremely comfortable for long trip they're referred to as BMW seats."

Frank M., MA (2017 Cadillac XT5)

"The XT5 is a thoroughly enjoyable vehicle except for the front seats. I am tall and slim but I find that the front part of the seat bottom puts undue pressure on the back of my thigh. I would not want to do a long trip in this vehicle."

Marshall B., FL (2017 Cadillac XT5)

"A delight to drive in terms of comfort, air-flow thru seats and very quiet, solid feel."

Michael C., FL (2017 Cadillac XT5)

"This car is very comfortable to drive and ide in. Road noise is minimal."

Mark H., FL (2017 Cadillac XT5)

"Very quiet, lots of room in front and back seats for 6' tall people, no swaying with turns."

Anonymous, MD (2017 Cadillac XT5)

"the fit and most of all the A/C in the seats, can't beat that for the summer in S Fla"

Anonymous, FL (2017 Cadillac XT5)

"Seems to me the Cadillac quality is not as good as it used to be. Not as quiet, doesn't take bumps as quietly or solid as the old SRX and storage compartments are fewer than in past models."

Jim S., IA (2017 Cadillac XT5)

"Very comfortable ride."

Anonymous, KY (2017 Cadillac XT5)

"Seats are very supportive with great lumbar support. The cabin is quiet and the ride is smooth."

Teri M., AZ (2017 Cadillac XT5)

"Excellent seats, very quiet and comfortable. Excellent handling and very smooth ride."

J S., MD (2017 Cadillac XT5)

"One long trip of 3000 miles. Good opportunity to realize that all of these items were excellent."

Anonymous, OH (2017 Cadillac XT5)

"Comfortable seats & ride"

Anonymous, AZ (2017 Cadillac XT5)

"Great comfort for long drives we with lumbar support and extending thigh support. Car is extremely quiet and ride is smooth."

Henry G., NY (2017 Cadillac XT5)

"The seats are comfortable and rich looking with a multitude of settings for an excellent driving experience. the ride is quite smooth as is the tradition of Cadillac, and there is virtually no noise."

Stephen D., PA (2017 Cadillac XT5)

"A comfortable ride. Better than my 2012 Vensa. It has a longer wheelbase than the Vensa so it will ride smoother. The only negative is the back seat for me is not comfortable."

John P., ON (2017 Cadillac XT5)

"Is comfortable to drive long trips and is not tiring. There is much adjustment in the seats, steering wheel to keep it comfortable. It is quiet, without wind or road noise."

Louis F., CT (2017 Cadillac XT5)

"ride is a little on the stiff side."

Rickey D., GA (2017 Cadillac XT5)

"Car is easy to get in and out of and is very easy to load with groceries, luggage, etc."

Mike W., ON (2017 Cadillac XT5)

"Slightly too large, looking to rep,ace with an XT4"

Anonymous, OH (2017 Cadillac XT5)

"Rides better than most cars. Seats fit and adjust well."

Michael B., FL (2017 Cadillac XT5)

"Rides and handle effortlessly"

BILL L., FL (2017 Cadillac XT5)

"seats are narrow and not supportive"

Anonymous, IL (2017 Cadillac XT5)

"Look, ride, sound system, room, mileage, interior space"

Anonymous, CA (2017 Cadillac XT5)

"The ride of the car is extremely smooth, and handles much better than the SRX it replaced. The adjustment for the seats will meet any drivers needs and the the system operates the heating and ventilation automatically for the driver to optimize comfort."

LAWRENCE T., MI (2017 Cadillac XT5)

"The engineers got it right in comparison to my 2009 SRX. I had a good ride with the SRX but the XT5 is so much better. More room for the driver and passengers. Very thoughtful interior styling"

RICHARD O., CO (2017 Cadillac XT5)

"Seats are extremely hard and uncomfortable."

MARK L., MA (2017 Cadillac XT5)

"Big cabin, seats are comfortable. The power seat configurations are excellent."

Richard L., FL (2017 Cadillac XT5)

"Very quiet and comfortable car. Nice balance of ride comfort and handling for an SUV."

Anonymous, IN (2017 Cadillac XT5)

"handsome, excellent ride,"

Timothy N., ON (2017 Cadillac XT5)

"absolutely perfect"

Anonymous, TX (2017 Cadillac XT5)

"Very nice ride"

Anonymous, GA (2017 Cadillac XT5)

"Beautiful to drive on the highway with the long wheelbase. Seats are very comfortable and I especially appreciate the driver seat extension for additional support and comfort."

Denis H., AB (2017 Cadillac XT5)

"Gas mileage (25 mpg overal) and ride"

Dennis T., NC (2017 Cadillac XT5)

"Very quite and comfortable"

Peter J., FL (2017 Cadillac XT5)

Value

Did you get what you wanted relative to the price you paid?

What Owners Say

"Great lease for the quality of the vehicle. Very comfortable to take on trips and great value for the money"

Alan M., OH (2017 Cadillac XT5)

"I feel I was taken advantage of because of my age. I wanted to get my 2007 repaired not go by myself to buy a car."

Anonymous, FL (2017 Cadillac XT5)

"With all the competition in this area, the XT5 is a great value for the bells and whistles you get. Lane control, sensors, cruise control, gas mileage - is a big plus, back up camera, comfort. Overall, worth every penny."

Anonymous, FL (2017 Cadillac XT5)

"Right now my dash is coming loose so l am going to the dealer next week"

Anonymous, FL (2017 Cadillac XT5)

"incredibly great value! A lot for my money."

Anonymous, OH (2017 Cadillac XT5)

"Sales manager match my price after contacting owner of the dealer ship. It was by far best deal within 150 miles."

Anonymous, CA (2017 Cadillac XT5)

"The luxe XT5 does not have lane change and forward collision avoidance which the luxe SRX I previously owned had."

Anonymous, SC (2017 Cadillac XT5)

"Was able to negotiate a great deal on left over."

Anonymous, NJ (2017 Cadillac XT5)

"I got a great retail discount and as a Cadillac owner a $4000.00 extra discount. I believe it lacked some features but the net price of $34,000.00 was worth it to me"

Anonymous, NY (2017 Cadillac XT5)

"Dealership charges, add-on costs and Platinum model made this vehicle a poor choice in terms of value. CUE system improved in the XT5 but far from flawless - keep working on it GM."

Michael C., FL (2017 Cadillac XT5)

"It has been perfect"

Anonymous, OH (2017 Cadillac XT5)

"Purchased from dealership owner out of state with 3K miles. Fully loaded. Great price and excellent communication. I believe this is one of the best looking SUV's on the market."

Louis R., VA (2017 Cadillac XT5)

"first class luxury at a very reasonable price"

John C., WY (2017 Cadillac XT5)

"Drives great, gets good gas mileage, fun to drive, good sound system"

Anonymous, CA (2017 Cadillac XT5)

"Way more car for money than any German models I looked at"

Anonymous, CA (2017 Cadillac XT5)

"Great value for a luxury vehicle. Drove a land rover discovery he's today and no comparison to our xt5 ride handling noise and especially infotainment. All for 30k less. That is a huge number"

Anonymous, SK (2017 Cadillac XT5)

Styling

How it looks inside and out

What Owners Say

"The car has a luxurious look and much better styling than the SRX that it replaced. The new signature headlamps give the car a distinctive look, along with the redesigned grill."

LAWRENCE T., MI (2017 Cadillac XT5)

"Excellent engine, Overall gas mileage to date 27 mpg on regular gas. 22 around town, 31 on the highway at 75 mph"

RON I., FL (2017 Cadillac XT5)

"Looks great"

BILL L., FL (2017 Cadillac XT5)

"Exterior styling is all new, modern, with clean lines and good visibility. Interior is likewise well-designed, with comfortable seats, easy to read and use controls, and overall simple yet stylish."

RONALD B., SC (2017 Cadillac XT5)

"very butch looking"

Anonymous, NV (2017 Cadillac XT5)

Would you buy this car again?

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Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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