2018 Cadillac XT5 Reliability - Consumer Reports
As the ATS, CTS, and CT6 all demonstrate, Cadillac can build brilliant-driving sedans. But the brand's SUVs lack the same magic. Built on a new platform, the Cadillac XT5 is a descendant of the SRX but it’s neither here nor there. Battling a field of worthy competitors, the XT5 isn't as rewarding to drive as a German compact luxury SUV, nor does it pamper you like a Lexus RX.

Reliability

We expect the 2022 XT5 will be much more reliable than the average new car. This prediction is based on data from 2019 and 2020 models. Select the used car model year to see reported issues with those similar past models.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
Research Years * Redesign year
Worse Better
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Overall Reliability Verdict
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
Engine Minor
NA
Engine Cooling
NA
Transmission Major
NA
Transmission Minor
NA
Drive System
NA
Fuel System
NA
Electric System
NA
Climate System
NA
Suspension
NA
Brakes
NA
Exhaust
NA
Paint/Trim
NA
Body Integrity
NA
Body Hardware
NA
Power Equipment
NA
In-car Electronics
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2021 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2018 Cadillac XT5 owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Android Auto

"My XT5 requires my cell phone to use driving routes, traffic, etc. It works intermittently. Repairs-trying to solve the problem have been to no avail. The day after I signed the lease, I tried to get out of it but was not permitted by dealership management. So I am stuck with it. I have driven Cadillacs since 1990 and have never experience problems that could not or would not be solved or resolved. This is, most likely, my last Cadillac. I still take advantage of the lease perks available and they have been provided graciously."

Anonymous, FL (2018 Cadillac XT5 Base 3.6-L V6)

"At times, when starting on a trip then Apple Car play can't be found by the car at start up, though the Apple phone I am using the display(google maps)is active on my phone, the car can't seem Apple car play seems At times, Apple car play will stop working while I am driving, though it is still playing on my phone. Sometimes, if I disconnect the phone from the car, and then reconnect it the car then might or might not find the phone. The car sometimes switcher from Android Auto maps(which I prefer)to Apple Maps for no apparent reason. I can switch back but it is a cumbersome procedure. Pandora is erratic , and if I am using the maps ad a song is playing which I want to identify, it takes three, sometimes four touch screen operations to find the information. After finding the information I'm looking for, it takes two operations to get back to the maps(home then car play). I think there is a problem in my car's cue system which has not been identified. Most of the time the system works well, but is still very cumbersome to operate ARUGH!!!"

Anonymous, (2018 Cadillac XT5 Base 3.6-L V6)
Backup or other camera/sensors

"Sometimes when putting transmission in Reverse the guidelines on the backup camera do not appear. This is an intermittent conditon and does not affect the ability to use the backup camera to see behind the vehicle. It seems to only occur on first starting the car and backing from the garage but has happened at other times as well. Again, it does not interfere with the use of the camera, it only affects the guidelines that are not displayed on the display."

Anonymous, DE (2018 Cadillac XT5 Luxury 3.6-L V6)
External music device interface (e.g., smart phone, MP3 player)

"Same as above....it's all connected.(or not(:)."

Anonymous, FL (2018 Cadillac XT5 Base 3.6-L V6)

"random selection did not work correctly"

Michael W., MO (2018 Cadillac XT5 Luxury 3.6-L V6)
Radio

"Limited channels available on XM Radio. Required a SW update, covered under warranty."

Anonymous, CA (2018 Cadillac XT5 Platinum 3.6-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Squeaks or rattles

"Right rear passenger area"

Anonymous, NJ (2018 Cadillac XT5 Luxury 3.6-L V6)

"Misc. rattles on uneven roads. It’s just not as quiet as I think a $50,000 car should be."

Anonymous, AZ (2018 Cadillac XT5 Luxury 3.6-L V6)

"Rattle appeared to come from rear of car and then only if road is rough (all roads in Michigan are rough)."

R F., MI (2018 Cadillac XT5 Luxury 3.6-L V6)
Wind noise

"The cabin is road noisy and has a VERY rough ride for this type . I have ridden in trucks with a quieter ride ."

Anonymous, IN (2018 Cadillac XT5 Luxury 3.6-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel cap

"Filler gasket came off on capless system."

Anonymous, MI (2018 Cadillac XT5 Premium 3.6-L V6)
Fuel pump

"Dashboard screen engine light went on. The service dealer from Cadillac said it was a faulty fuel pump. I had about 750 miles on the car at that point. The new one they put in at the shop was also defective. I am now driving it with the 3rd one. Only a couple of days, it seems fine. The parking brake light also had originally gone on but hopefully that's been fixed. The car was in the service shop a total of 4 days."

Lawrence F., NY (2018 Cadillac XT5 Platinum 3.6-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Electrical failure

"OCCASIONALLY IT STAYS IN FIRST GEAR FOR TOO LONG UP TO 3000 RPMS DOES NOT SHIFT SMOOTHLY. MY FORD EXPLORER WAS A BETTER VEH. CADDY RIDES ROUGH ON BAD ROADS. OK ON NEW ROAD.. HATE THE GEAR SHIFT LEVER & PARK BUTTON."

John S., PA (2018 Cadillac XT5 Premium 3.6-L V6)
Traction control

"We experienced intermittent activation of the Traction Control/ABS system. Because we weren't getting an error code the dealer was unable to identify the problem and advised that the system was operating normally. After 3 days we got error codes. A connection to a wheel sensor was defective. The components were replaced."

Anonymous, SC (2018 Cadillac XT5 Platinum 3.6-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"I start to pass and it pulls me back into the car in front."

Anonymous, MS (2018 Cadillac XT5 Platinum 3.6-L V6)

"Left blind spot warning intermittently flashes for no reason, right blind spot warning doesnt always go on when it should"

Guy A., IN (2018 Cadillac XT5 Premium 3.6-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Squeaking

"Brakes squeaked due to rust buildup. Brake pads replaced"

William R., AL (2018 Cadillac XT5 Premium 3.6-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"The driver's door does not fit properly in the opening."

Anonymous, MI (2018 Cadillac XT5 Premium 3.6-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose interior trim or moldings

"Dashboard cover skin started puckering up after car was 2 years old. Was problem with platinum trim line, replaced satisfactorily under warranty"

Anonymous, (2018 Cadillac XT5 Platinum 3.6-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

Compare 2018 Models

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
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