This sedan is wonderfully luxurious, with a spacious, well-appointed cabin and a roomy trunk. But the car lacks the silky ride you'd expect from a big Caddy, and though it handles well for its size, it doesn't have the finesse or brawn of the better German and Asian competitors. A 3.6-liter V6 engine mated to a six-speed automatic transmission comprises the powertrain.
Alerts
There are 5 recalls on this vehicle. Learn More.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"Smooth and responsive."

Anonymous, NC (2013 Cadillac XTS)

"very responsive and handles well especially on curves."

Anonymous, FL (2013 Cadillac XTS)

"Unfortunately Cadillac's CUE system leaves much to be desired. I refuse to spend several hundred dollars on an expensive car to update the navigational maps, that cost should be included as it is on my $100 Garmin"

R P., NJ (2013 Cadillac XTS)

"Handling"

Anonymous, IL (2013 Cadillac XTS)

"It is comfortable in noise level, seating and overall handling in driving"

Anonymous, FL (2013 Cadillac XTS)

"Hard ride,noisy handling especially on rippled road service."

Jerry O., FL (2013 Cadillac XTS)

"would like more more acceleration although it is adequate. Handling and ride are great."

PHIL S., TN (2013 Cadillac XTS)

"The handling is EXCEPTIONAL. In this respect, it is the best car I've ever owned or driven."

Anonymous, OK (2013 Cadillac XTS)

"The car is a joy to drive. It loves the road and handles as expected."

Anonymous, WA (2013 Cadillac XTS)

"I FEEL "I am in complete control" at all times."

H K., MI (2013 Cadillac XTS)

"handling is compact and tight"

RICHARD M., MO (2013 Cadillac XTS)

"Handling is very good. The v6 lacks any serious acceleration"

JOSEPH T., IN (2013 Cadillac XTS)

"absolutely perfect"

CHARLES R., FL (2013 Cadillac XTS)

"I would have expected better MPG considering the limited power of the engine."

ROBERT A., NJ (2013 Cadillac XTS)

"I am surprised and impressed with the performance of the 6 cylinder engine. Also, the fuel mileage on the road exceeds the EPA estimate."

GLORIA R., NY (2013 Cadillac XTS)

"Great looks, styling and value.would like more acceleration with standard 310 engine."

KENNETH B., CO (2013 Cadillac XTS)

"Wow experience when you step on in you best be ready. This vehicle floats down the highway so smoothly. Love it."

Anonymous, PA (2013 Cadillac XTS)

"Acceleration and handling are superb. Comfortable car."

Anonymous, FL (2013 Cadillac XTS)

Comfort

Includes seats, climate control, noise, and ride

What Owners Say

"Comfortable,quiet,soft ride"

Anonymous, TN (2013 Cadillac XTS)

"Seats have numerous controls to dial my exact needs and I appreciate the safety warning enacted at the seat edges. Vehicle is quiet so the audio system is easy to employ"

Charles B., CA (2013 Cadillac XTS)

"Very comfortable, quiet ride."

Anonymous, FL (2013 Cadillac XTS)

"3 of the 4 struts are becoming extremely noisy on rougher roads and the cost of repair is astronomical. We plan to get rid of this car within 60 days"

Larry E., MN (2013 Cadillac XTS)

"Seats badly designed -- headrest forces head forward and one cannot move them back."

Anonymous, IL (2013 Cadillac XTS)

"Hard ride,suspension failures---struts required replacement"

Jerry O., FL (2013 Cadillac XTS)

"Tires, rided like wagon"

Emil M., TN (2013 Cadillac XTS)

"the seats have thigh extenders and adjustable lumbar support, both of which allow driver/passenger with a bad back to be accommodated, properly supported and comfortable"

Anonymous, CA (2013 Cadillac XTS)

"The most comfortable car I have owned."

Anonymous, NC (2013 Cadillac XTS)

"My wife always complains about the passenger head-rest being too far forward. Uncomfortable for a 4 hour drive. Several other owners have also expressed to me the same complaint"

Percival D., FL (2013 Cadillac XTS)

"Seats are uncomfortable because of the design. On long trips it is very uncomfortable.seats are designed to curve up on each side striking our hips in a very uncomfortable manner."

Anonymous, TX (2013 Cadillac XTS)

"Overall ok,but bucket seats are a little too deep. Irritates hips."

ROBERT W., VA (2013 Cadillac XTS)

"The driver and passenger seats are extremely uncomfortable--I had two Buick Avenues by comparison which were great. The CUE system is very dangerous. You have to look at the touch screen to find the appropriate setting and then ensure that it actually changed. I would not buy another car with this kind of dangerous controls."

Anonymous, WA (2013 Cadillac XTS)

"Everything!"

Anonymous, VA (2013 Cadillac XTS)

"God overall"

JACK M., IN (2013 Cadillac XTS)

"Love it no problems"

TERRY B., AL (2013 Cadillac XTS)

"VERY uncomfortable ride and noisy inside cabin."

R B., NY (2013 Cadillac XTS)

"leather climate control ride accessories"

JULIA S., OH (2013 Cadillac XTS)

"Seats do not adjust sufficiently"

R P., AL (2013 Cadillac XTS)

"The ride is not as smooth in town as I would expect for a Cadillac. The climate control is not strong enough. (The A/C is a bit weak on some occasions and exceptional on others. Strange but true.)."

Anonymous, OK (2013 Cadillac XTS)

"Terrible Ride very stiff My 2005 is so much better. IF THEY EVER COME UP A RIDE AS GOOD I MIGHT CONSIDER ANOTHER NEW CADDY"

LARRY W., OH (2013 Cadillac XTS)

"most comfortable car i've owned"

BERNARD S., MI (2013 Cadillac XTS)

"The car is difficult to get in and out of."

JOSEPH M., OH (2013 Cadillac XTS)

"The cabin is quiet and the ride is smooth and enjoyable. In Florida cooled seats are a real plus and these work well. The seats are well bolstered in my opinion."

PHILIP P., FL (2013 Cadillac XTS)

"Drivers Seat uncomfortable."

JAMES H., FL (2013 Cadillac XTS)

"Comfortable seats, quiet, excellent handling response. Well pleased with the gas mileage also."

LARRY S., MO (2013 Cadillac XTS)

"Rough ride over bumps"

NEO M., IL (2013 Cadillac XTS)

Value

Did you get what you wanted relative to the price you paid?

What Owners Say

"Lots of safety features but less expensive than imports with the same feature."

Anonymous, FL (2013 Cadillac XTS)

"Terrible depreciation"

Anonymous, VA (2013 Cadillac XTS)

"Has the look, fit and feel, of a luxury sedan that has been the hallmark of Cadillac."

MICHAEL O., PA (2013 Cadillac XTS)

"Got a good deal in 2012 (new car)."

Anonymous, VA (2013 Cadillac XTS)

"Love the car but there were way to many things going wrong for a car over 60,000. The warranty was really good, but when it ran out (I didn't get extended, because Consumer Reports usually doesn't recommend it) the struts are very expensive."

Anonymous, NE (2013 Cadillac XTS)

"Very good price for same features available on imports e.g., BMW or Audi, at a much lower price."

Anonymous, FL (2013 Cadillac XTS)

Styling

How it looks inside and out

What Owners Say

"The lines are perfect!"

LARRY W., OH (2013 Cadillac XTS)

"People of all types stop me to say how much they like the way my car looks."

GAYE S., VA (2013 Cadillac XTS)

"sleek lines"

RICHARD M., MO (2013 Cadillac XTS)

"Good -- the sleek & sexy style lines.... Very attention getting & unique for a wagon style! Bad (just could be better) - I love the tail lights large visibility --- but the high end of the tail lite needs a roof lip of sorts to protect from the car wash popping/snapping off the clips."

Anonymous, NV (2013 Cadillac XTS)

Would you buy this car again?

2013 vehicles
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Audi A6
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Mercedes-Benz E-Class
Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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