This sedan, which is based on same platform as the Buick LaCrosse and Chevrolet Impala, is luxurious, with a very spacious and well-appointed cabin and a roomy trunk. But the car lacks the silky ride you'd expect from a big Caddy, and although it handles well for its size, it doesn't have the finesse or brawn of the better German and Asian competitors.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"The XTS is very comfortable to drive. Many comfort options. The acceleration, however, is subpar."

Christopher E., WI (2017 Cadillac XTS)

"Love the look of the rear, how the bumper is designed and look of dual mufflers and tail lights, I like the updated larger Cadillac symbol--the the profile is slightly different the other sedans that quite boring. The navigation system when used for getting directions for points of interest(POI) is madding so if I forgot to address and use POI seldom can the navigation system to come up with the correct POI on the other hand I love the voice activation for tuning in radio stations. Both the drive and passenger seats are very comfortable, lumber support in both seats actually does what it is intended to do."

Anonymous, WI (2017 Cadillac XTS)

"Unexpectedly excellent, especially since it is a V6 rather than a V8. The All Wheel Drive performs better than my last two Cadillacs."

Anonymous, IL (2017 Cadillac XTS)

"Cadillac has greatly improved acceleration and handling to compete with imports."

Thomas F., NY (2017 Cadillac XTS)

"It is very responsive."

Anonymous, WA (2017 Cadillac XTS)

Comfort

Includes seats, climate control, noise, and ride

What Owners Say

"I have significant back issues and looked for a car solely based on the comfort of the ride. After testing many different brands of autos, the Cadillac had the best ride by far."

Terry H., WI (2017 Cadillac XTS)

"It’s a Cadillac!"

David H., OH (2017 Cadillac XTS)

"Most comfortable car I have owned. Rides smooth and quiet. Drives like a dream"

Anonymous, NM (2017 Cadillac XTS)

"The car does not ride a comfortable as expected. It is a bit more sporty than luxury."

James P., CO (2017 Cadillac XTS)

"seat comfort.driving position very good, ride is a bit too harsh on broken pavement (tires and shocks too stiff), ride is quiet but some persistent squeaks are annoying."

L G., ON (2017 Cadillac XTS)

"Adjustable to almost any position; position memory for 2 drivers; heated/cooled; quiet, depending on road surface."

James L., AL (2017 Cadillac XTS)

"Excellent ride especially on rough roads. Very quiet with little road and wind noise."

Michael S., OH (2017 Cadillac XTS)

Value

Did you get what you wanted relative to the price you paid?

What Owners Say

"It depreciated 40% in first year"

Anonymous, IL (2017 Cadillac XTS)

"Compared to the imported luxury sedans, I feel that the XTS is a very good value."

Thomas F., NY (2017 Cadillac XTS)

Would you buy this car again?

2017 vehicles
Audi A6
BMW 5 Series
Buick LaCrosse
Cadillac CT6
Cadillac XTS
Genesis G80
Lexus ES
Lexus GS
Lincoln Continental
Lincoln MKZ
Mercedes-Benz E-Class
Volvo S90
Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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