Chrysler might have invented the modern minivan, but time has marched on, leaving the Town & Country (and its Dodge Grand Caravan twin) feeling dated and past their prime. Their major competitors, the Honda Odyssey and Toyota Sienna, are both far better choices. Not that the Town & Country totally lacks good points.
Alerts
There are 5 recalls on this vehicle. Learn More.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"Terrific"

Anonymous, FL (2016 Chrysler Town & Country)

"It is my wife's car. It is what she wanted and very happy with. If she is happy then so am I"

Anonymous, TX (2016 Chrysler Town & Country)

"Acceleration is poor."

MARC L., WI (2016 Chrysler Town & Country)

"We have owed 3 T&C this is the best"

ELIZABETH E., FL (2016 Chrysler Town & Country)

"Acceleratio not as good as previous 2006 T&C."

Anonymous, MI (2016 Chrysler Town & Country)

"This is to be the last Town & Country van to be produced which had a lot to do with my purchasing it at this time. It handles great, is peppy, is a joy to drive. I love the panorama front windshield and the openness which eliminates blind spots."

SARAH S., NY (2016 Chrysler Town & Country)

"For a van, it does quite well. It is very economical on the interstate (especially compared to my previous AWD Yukon Denali). Also, it is very easy to see out of."

MATTHEW V., TN (2016 Chrysler Town & Country)

"It handles like a dream. Easy to steer, accelerates like it should. It is a mini van, so it does not accelerate like a sports car, but you can pass if you need and be comfortable."

Roger H., MO (2016 Chrysler Town & Country)

"noise"

Anonymous, GA (2016 Chrysler Town & Country)

"The 3.6 litre engine is quiet, smooth, has plenty of power and gives descent gas mileage."

Anonymous, ON (2016 Chrysler Town & Country)

"We just purchased the vehicle 3 weeks ago and only did so because we've had several in past years. We like the feel of driving a heavier vehicle."

John W., IN (2016 Chrysler Town & Country)

"Downshift is delayed."

Scott C., PA (2016 Chrysler Town & Country)

"This is our 3rd Town & Country. It is the best of all the 3 we have owned. We have had no issues other than routing maintenance which have required us to return this vehicle to the dealer for service. AAAAA"

Elizabeth E., FL (2016 Chrysler Town & Country)

"Acceleration responds quickly and the handling is very good"

Christopher E., WA (2016 Chrysler Town & Country)

"handles more like a car than a minivan"

Vicki M., AZ (2016 Chrysler Town & Country)

"acceleration is slow and the handling is hard especially in the wind you have to keep both hands on the wheel it doesn't do corners well the passenger has to hang on around corners or you feel like your going to slide right out of theseat"

Larry D., WI (2016 Chrysler Town & Country)

"weak acceleration, cruise control is from the last milennia; poor speed keeping and poor control of speed changes, ie click 5 times, you never no what it will do."

Carl W., GA (2016 Chrysler Town & Country)

"This 4600 lb vehicle is very responsive and has more than enough power for any purpose. I sometimes haul my 2700 lb boat/trailer and the vehicle is still very peppy."

Peter S., NC (2016 Chrysler Town & Country)

"Drivetrain noisy & sounds like it is straining on hard acceleration. Handles fine."

Richard J., NJ (2016 Chrysler Town & Country)

"Good feel in steering and turns--solid. Acceleration could be better, seems a bit sluggish after making a turn to get back up to speed. Still, for a somewhat larger van, it does its job well-enough. I've owned five Chrysler minivans since 1990 (two Voyagers, a Dodge Caravan, and two T & C vans ). I like the ride and handling of this 2016 just fine."

Anonymous, FL (2016 Chrysler Town & Country)

"The fist vehicle of this class I owned was a stick shift. This vehicle is extremely agile in traffic and on the highway. Extremely fast and handles better than all the foreign look-a-likes that I have tried. I have never had any problems with these vehicles and am extremely pleased with them."

James N., OR (2016 Chrysler Town & Country)

"accelerates well and handles exceptionally well"

Edward B., CA (2016 Chrysler Town & Country)

"Good in all areas"

Robert L., PA (2016 Chrysler Town & Country)

Comfort

Includes seats, climate control, noise, and ride

What Owners Say

"We like the the ride, handling"

Anonymous, IN (2016 Chrysler Town & Country)

"Love the Stow N Go seating. Very useful for me."

Anonymous, NY (2016 Chrysler Town & Country)

"Not enough leg room in front seats. Climate control does not function as well as in my older Dodge van."

KAREN C., KY (2016 Chrysler Town & Country)

"Rear Stow n Go does not collapse fully. Seat back rest protrudes in the collapsed position and needs "protection" when loading and unloading cargo."

Anonymous, PA (2016 Chrysler Town & Country)

"The stow and go back seats are not as comfortable as the previous town and Country seats without stow and go."

PAUL-LAURIE R., IL (2016 Chrysler Town & Country)

"Seat are sparce on padding. Not a lot of leg room. Stow n go seats have minimal padding. Must fully forward fro t seat to stow second row seating."

Anonymous, PA (2016 Chrysler Town & Country)

"I expected a more comfortable seat: something comparable to the seats in the Chevy Suburban, whose seats are the best I've ever experienced."

JULIA B., MI (2016 Chrysler Town & Country)

"Seats are great. AC is excelent"

DOROTHY G., CA (2016 Chrysler Town & Country)

"leather seats are hot and sweaty"

Anonymous, GA (2016 Chrysler Town & Country)

"seats are comfortable on our trips Chicago to FLA. Stow and go seats make Dorm moves a snap. at 29K a fantastic value"

ROBERT C., IL (2016 Chrysler Town & Country)

"We drive our Town & Country on a 1,300 mile road trip twice a year. It has extremely comfortable seats, excellent climate control, is quiet and very smooth on the highway. It is not effected by wind or large trucks passing us."

Anonymous, FL (2016 Chrysler Town & Country)

"The driver power seat provides unlimited settings which allows comfort in road trips. The heated seats and heated steering wheel is great during the NY cold seasons. The fans move the cabin air in a very robust manner when needed."

Anonymous, NY (2016 Chrysler Town & Country)

"The front seats are the most comfortable. The ride is good."

Anonymous, IN (2016 Chrysler Town & Country)

"Seats very comfortable and love the easy stow and go seats."

Anonymous, FL (2016 Chrysler Town & Country)

"This is the fourth T&C that I have owned and contrary to this magazine I find my car relativly trouble free"

Anonymous, FL (2016 Chrysler Town & Country)

"This vehicles handles so smooth and it is one of the most comfortable vehicles for driving long distances. It is smooth, quiet and easy to drive."

Roger H., MO (2016 Chrysler Town & Country)

"Having owned like Chrysler products since they came out in 1984, I am totally satisfied with the T&C I now own. All of the vehicles have been comfortable, roomy, low in outside noise and ride smoothly contrary to what consumer reports said about the vehicles."

James N., OR (2016 Chrysler Town & Country)

"too much noise"

Anonymous, GA (2016 Chrysler Town & Country)

"Good visibility due to the higth of the seat. Very high road/tires noises on freeway, at normal speed"

Michele Q., CA (2016 Chrysler Town & Country)

"The car is extremely noisy You can barely hear the radio even with the increased volume."

Anonymous, NC (2016 Chrysler Town & Country)

"The seats and position are very comfortable, except the front seats are VERY high. And they have a high ridge on the sides of the seat (not the backrest) that makes it difficult for my 90 y-o m-i-l to get in or out of. The middle seats are ok, not so well padded. The bench is fine for kids, and short trips for adults."

Van M., TX (2016 Chrysler Town & Country)

"Seats are comfortable. Lots of road noise."

Anonymous, AB (2016 Chrysler Town & Country)

"Seats are very comfortable especially for long trips. The ride is very smooth"

Christopher E., WA (2016 Chrysler Town & Country)

"Very reasonably comfortable on long rides"

Harris S., NY (2016 Chrysler Town & Country)

"For a Chrysler T & C, the seats do not adjust the way it should. I canot lower the front to a confortable position for my short legs. My 1998 is a lot better."

Ralph S., VA (2016 Chrysler Town & Country)

"The seats are very uncomfortable the ride is very bumpy and tippy it seems like your always riding on a bumpy road. road noise is so bad that you can't hear the radio or your phone when talking very bad for ride, comfort and noise"

Larry D., WI (2016 Chrysler Town & Country)

"The 3rd row seats are not designed for adults and can be uncomfortable for a long drive."

Daniel U., MI (2016 Chrysler Town & Country)

"There tends to be road noise; the front seat appears to be coming loose. The ride is good, but handling is poor with such a large vehicle."

Marc L., WI (2016 Chrysler Town & Country)

"Adequate"

Scott C., PA (2016 Chrysler Town & Country)

"highway driving emits louder noise level than I would expect"

Edward B., CA (2016 Chrysler Town & Country)

"This is a great car with the exception of the amount of engine noise when you are accelerating. I feel like I need ear plugs when I step on the gas!"

Robert G., IN (2016 Chrysler Town & Country)

Value

Did you get what you wanted relative to the price you paid?

What Owners Say

"We bought it as the new Pacifica was coming out, and got a nice discount."

Anonymous, IN (2016 Chrysler Town & Country)

"fantastic price $29K cash deal. negotiated well below the true value estimates I received from CR"

ROBERT C., IL (2016 Chrysler Town & Country)

"Excellent price. Equipped with all the features that I wanted. Excellent promo price."

RUDI G., AB (2016 Chrysler Town & Country)

"Massively superior to an Oddessy."

Anonymous, NH (2016 Chrysler Town & Country)

"I was able to get a loaded brand new van for the price of a used 2 year old Honda. The resale value is not that great, but when you plan on "driving the wheels off it", that is not a primary concern."

MATTHEW V., TN (2016 Chrysler Town & Country)

"You get lots of standard items for way less then other brands."

Anonymous, MN (2016 Chrysler Town & Country)

"Received terrific incentives and promotions on an IDL lease program and Chrysler Affiliate pricing ."

Anonymous, NY (2016 Chrysler Town & Country)

"I bought it at a time when there were good rebates."

SARAH S., NY (2016 Chrysler Town & Country)

"Lot of features. Can lower all 2nd & 3rd row seats into floor for large cargo area. EZ to open & close side & rear doors from driver's seat."

Richard J., NJ (2016 Chrysler Town & Country)

"GREAT stow away car seats automatically Great Seats for 6'2" Lots of hauling room 4'x8' flat storage Automatic headlights at night Not same controls for passenger seats"

Anonymous, PA (2016 Chrysler Town & Country)

"Still think the minivan is the perfect setup for a family car. Great on long trips. Great to going to Home Depot."

Anonymous, WI (2016 Chrysler Town & Country)

"End of model and a great deal on old inventory."

Anonymous, IL (2016 Chrysler Town & Country)

"Too many weird noises for only 2 years of driving, 90% on freeway."

Michele Q., CA (2016 Chrysler Town & Country)

"With all the discounts, it was a good value."

Anonymous, IN (2016 Chrysler Town & Country)

Styling

How it looks inside and out

What Owners Say

"Very nice looking and comfortable"

Anonymous, IN (2016 Chrysler Town & Country)

Would you buy this car again?

2016 vehicles
Chrysler Town & Country
Dodge Grand Caravan
Ford Transit Connect
Honda Odyssey
Kia Sedona
Toyota Sienna
Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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