Ford has sharpened the Edge’s performance for 2019, improving acceleration and fuel economy. The automaker also has made key safety features standard across the model range—a move that we applaud. The Edge remains a pleasant, well-rounded vehicle that is distinguished by handling agility, steady ride, quiet interior, and an overall premium feel. Thanks to its driving experience, it feels like a more upscale vehicle.
Alerts
There are 2 recalls on this vehicle. Learn More.

Reliability

We expect the 2021 Edge will be more reliable than the average new car. This prediction is based on data from 2018, 2019 and 2020 models. Select the used car model year to see reported issues with those similar past models.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2019 Ford Edge has been recalled 2 times by NHTSA. View Recalls
Research Years * Redesign year
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Overall Reliability Verdict
NA
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
NA
Engine Minor
NA
NA
Engine Cooling
NA
NA
Transmission Major
NA
NA
Transmission Minor
NA
NA
Drive System
NA
NA
Fuel System
NA
NA
Electric System
NA
NA
Climate System
NA
NA
Suspension
NA
NA
Brakes
NA
NA
Exhaust
NA
NA
Paint/Trim
NA
NA
Body Integrity
NA
NA
Body Hardware
NA
NA
Power Equipment
NA
NA
In-car Electronics
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 329,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2020 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2019 Ford Edge owners. The owner comments describe problems respondents experienced with this vehicle.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Gear selector or linkage

"Rotary shift selector locked up at about 3000 miles would not leave park. could not be driven, new selector fixed problem."

Anonymous, WA (2019 Ford Edge Titanium 2.0-L 4 Cyl turbo)

"In manual, it will NOT shift from 2nd to 3rd, but will shift from 4th to 3rd. In Auto, no problem....."

Fred A., PA (2019 Ford Edge ST 2.7-L V6 turbo)
Rough shifting

"At low speeds the vehicle shudders as the transmission shifts back and forth"

Anonymous, FL (2019 Ford Edge Titanium 2.0-L 4 Cyl turbo)
Slipping transmission

"Noticed after several months from purchasing vehicle that transmission was slipping between 2nd & 3rd and 3rd & 4th. Took the car into dealer and after some time found there was a service bulletin on the problem and they downloaded a fix for the problem. After a while noticed that the problem was better but still there particularly between 3rd and 4th. Took car back recently and they found another more current service bulletin which they downloaded a software fix for. This has seemed to fix the problem."

Anonymous, NE (2019 Ford Edge ST 2.7-L V6 turbo)

"Shifts from 2nd to 3rd and 3rd to 4th sounded like the transmission was slipping fairly seriously particularly when engine and transmission was cold."

Anonymous, NE (2019 Ford Edge ST 2.7-L V6 turbo)
Transmission computer

"When stopped at a light car would jerj and try to go even with brakes on"

Anonymous, AB (2019 Ford Edge Titanium 2.0-L 4 Cyl turbo)

"What happens the most is, I pull up in front of my house, to back in the driveway, put the transmission in reverse, and sometimes it will take 5-8 seconds before it shifts into reverse. Sometimes I have to put it in park, then reverse for it to shift. My worry is, a car coming up behind me, and rear ending me, while I wait for it to shift. The dealer says they could not replicate it, so they couldn't do anything about it."

Ron D., NY (2019 Ford Edge Titanium 2.0-L 4 Cyl turbo)
Transmission sensor or solenoid

"This problem became apparent on my drive home from dealership. I returned and all I know is a new valve was required. No paperwork or charges for this problem. Took a day to troubleshoot because not familiar with ST model. After talking to expert they changed this unknown valve/ solenoid!"

Anonymous, (2019 Ford Edge ST 2.7-L V6 turbo)

"Was not able to put vehicle in drive. Towed to dealer, which is awaiting a part to replace. Still waiting two weeks later. Dealer has no idea when the part will be available. Dealer has provided a free rental vehicle."

Anonymous, MI (2019 Ford Edge ST 2.7-L V6 turbo)

"Rotary gear selector froze up, could not move from park .."

Dwight B., WA (2019 Ford Edge Titanium 2.0-L 4 Cyl turbo)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Apple CarPlay

"When plugging in the iPhone first thing in the morning it causes the visual display and controls to bluescreen/ blackscreen and completely freeze. This does not happen everytime the iPhone is plugged in after the car has been running for a while but it has occurred."

Anonymous, CA (2019 Ford Edge SEL 2.0-L 4 Cyl turbo)
Display screen freezes up

"These problem were addressed on the first service call."

Fred A., PA (2019 Ford Edge ST 2.7-L V6 turbo)

"The screen would simply turn a blue color and remain in that mode until the engine was turned off and restarted."

Jim S., OK (2019 Ford Edge Titanium 2.0-L 4 Cyl turbo)
Display screen goes blank

"The infotainment system resets (turns off then on) while driving. It doesn't happen very often and is annoying, but doesn't cause any issues operating the vehicle."

Anonymous, CO (2019 Ford Edge SEL 2.0-L 4 Cyl turbo)

"Backup camera would not turn off when driving forward. The screen would go blank. The front camera would sporadically come on. A phone conversation would count off."

Jim S., OK (2019 Ford Edge Titanium 2.0-L 4 Cyl turbo)
Phone pairing (e.g., Bluetooth)

"The bluetooth pairing is inconsistent and does not always work"

Anonymous, CA (2019 Ford Edge SEL 2.0-L 4 Cyl turbo)
Software update fixes

"After other software related hiccups, My car has most recently failed to start twice. Both times left me stranded and in need of a tow service. The second example happened less than 24 hours after a certified ford dealership performed software updates and “fixed” the problem. Ford has yet to acknowledge these problems in an open, honest manner. I now have more than 4 visits to ford/Lincoln dealerships for software related problems. The earliest red flag came around 5,000 miles. I have been told “they couldn’t simulate the problem” or that “a software update was run and it should be fixed”. My vehicle is currently at a ford dealership. When given a loaner car, I was actually told that in doing so, this service manager was “doing me a favor”. I can honestly say almost all of the service employees have been VERY nice and really tried to help me. I’ve heard nothing from Ford in any capacity."

Anonymous, NY (2019 Ford Edge)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Squeaks or rattles

"Sun roof. Open or closed."

Anonymous, DE (2019 Ford Edge Titanium 2.0-L 4 Cyl turbo)

"Sun roof rattles regularly when closed or open. Not fixed yet."

Anonymous, DE (2019 Ford Edge Titanium 2.0-L 4 Cyl turbo)

"HAD TO RETURN THE VEHICLE TO THE DEALER RIGHT AFTER LEASING IT, DUE TO EXTREME RATTLES IN THE BODY. MECHANIC FOUND 13 CHASSIS BOLTS THAT HAD NOT BEEN TORQUED TO PROPER SPECS AT THE FACTORY!"

Anonymous, FL (2019 Ford Edge Titanium 2.0-L 4 Cyl turbo)
Wind noise

"road noise loud. 19" wheels."

Anonymous, DE (2019 Ford Edge Titanium 2.0-L 4 Cyl turbo)

"Mainly road noise from tires. Not a quiet ride because of road noise. 19" wheels."

Anonymous, DE (2019 Ford Edge Titanium 2.0-L 4 Cyl turbo)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Body control module

"The main power cable to the computer came apart There was a bad plug that failed, shut the whole car down, and had to be replaced."

Anonymous, (2019 Ford Edge SEL 2.0-L 4 Cyl turbo)
Headlights

"Adaptive Headlights came from the factory disabled. Ford is aware and I'm waiting for a fix. This is unacceptable for a $50,000 vehicle to not have all the paid for feature available to the user at time of purchase."

Anonymous, IN (2019 Ford Edge ST 2.7-L V6 turbo)

"Ford intentionally deleted the Adaptive LED Headlamp menu from my vehicle (prior to selling it to me brand new). I noticed that the headlights weren't self-testing, so I brought it into my dealership for diagnostics. The dealership confirmed that Ford engineers are aware of the issue (SSM # 47810) and are working on a repair. It would have been nice if there was some transparency since it is a costly option (included in 301A Equipment Group) to select when customers purchase the vehicle. My Edge Titanium (Elite w/AWD) was manufactured on November 18, 2018, without the Adaptive Headlamp menu being installed, so Ford engineers have been working on a solution now for over five months! It's not a safety-related matter, but the dealership told me that if my Edge was not equipped with Adaptive Headlamps and I wanted them installed — it would cost about $6000 CDN to fit it with the technology. Adaptive LED Headlamps are a significant/costly add-on feature, and I don't think that Ford engineering is giving it the attention it deserves. Bare minimum, Ford should notify customers of the defect — not delete menu options and let us discover it on our own."

Anonymous, ON (2019 Ford Edge Titanium 2.0-L 4 Cyl turbo)
Heated or cooled seats

"The heating feature only worked on high setting not on the intermediate or low setting. Apparently the pins in the connector were not properly set. The dealer fixed it on the first regular oil change."

Anonymous, BC (2019 Ford Edge ST 2.7-L V6 turbo)
Wiper motor or washer

"NEED TO RETURN TOP DEALER FOR SERVICE AS MY AUTO WIPER SYSTEM IS NOT WORKING"

Anonymous, FL (2019 Ford Edge Titanium 2.0-L 4 Cyl turbo)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Shocks or struts

"Both rear shocks had to be replaced due to leaking oil."

Anonymous, FL (2019 Ford Edge SEL 2.0-L 4 Cyl turbo)

"Both rear shocks started leaking and had to be replaced."

Anonymous, FL (2019 Ford Edge SEL 2.0-L 4 Cyl turbo)
Springs or torsion bars

"Dealership Repair Information: Complaint: Check for rattling noise in the back, seems to thump from side to side when turning sharp. Correction: Diagnosed and found sway bar bolts missing on left rear. Replaced sway bar bushing, hold down and bolts. Retested OK. *I think the sway bar bolts were missing from the factory line. It thumped over bumps from the day I bought it but got worse as time went on. Perhaps they were installed but not correctly tightened? Either way, the bolts fell off the vehicle at some point; it now drives quietly over bumps."

Anonymous, ON (2019 Ford Edge Titanium 2.0-L 4 Cyl turbo)
Steering wheel vibration

"I hit a curb during a snow storm and that caused the issue with the wheel bearings and alignment."

Anonymous, MI (2019 Ford Edge Titanium 2.0-L 4 Cyl turbo)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Electronic ignition

"new setup, shuts engine off when stopped, but jerkrd and tried to go. dealer and Ford told me that was normal, I told them BS, something is wrong, (2020) works perfectly"

Anonymous, AB (2019 Ford Edge Titanium 2.0-L 4 Cyl turbo)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"Total transmission failure at 1240 miles, had complete new transmission installed."

Anonymous, CT (2019 Ford Edge SE 2.0-L 4 Cyl turbo)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"Misagjusted rear door fit from the factory. Rear of door was not flush with rear quarter panel (slightly proud). We have a fix-it due bill on it."

Robert B., CA (2019 Ford Edge SEL 2.0-L 4 Cyl turbo)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"Engine light kept coming on and dealer had to clean connections and reset."

Anonymous, ON (2019 Ford Edge Titanium 2.0-L 4 Cyl turbo)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Squeaking

"4-5 times. Dealer checked. Said nothing found."

Anonymous, TX (2019 Ford Edge ST 2.0-L 4 Cyl turbo)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

Compare 2019 Models

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
POWER TRAIN
Sep 10, 2020
Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Summary:
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
What should you do:
Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V550000
Potential Number of Units Affected: 97
SEAT BELTS
Oct 25, 2019
In the event of a crash, seat belt webbing that detaches from the anchor will not properly restrain the driver, increasing their risk of injury.
Summary:
Ford Motor Company (Ford) is recalling certain 2019 Edge vehicles. The driver-side seat belt pretensioner anchor may have been improperly crimped, possibly resulting in the seat belt webbing detaching from the anchor in the event of a crash.
What should you do:
Ford has notified owners, and dealers will inspect and, if necessary, replace the driver's side pretensioner assembly, free of charge. The recall began November 12, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S37.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V766000
Potential Number of Units Affected: 366
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