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Little had changed with the Ford Escape since 2001. The four-cylinder and V6 engines are noisy. All three versions we tested had an unsettled ride and notable noise. Interior fit and finish is improved but remains lackluster. Virtues include interior spaciousness, easy access, and good visibility. Improved braking performance helps as well. A rear-view camera was made optional for 2010.
Alerts
There are 3 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2011 Ford Escape has been recalled 3 times by NHTSA. View Recalls
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Overall Reliability Verdict
Potential Trouble Spots
Engine Major
Engine Minor
Engine Cooling
Transmission Major
Transmission Minor
Drive System
Fuel System
Electric System
Climate System
Suspension
Brakes
Exhaust
Paint/Trim
Body Integrity
Body Hardware
Power Equipment
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 500,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2018 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2011 Ford Escape owners. The owner comments describe problems respondents experienced with this vehicle.

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

“bottom of doors”

Anonymous, MI (2011 Ford Escape Unsure 2.5-L 4 Cyl)

“Paint is peeling above wheel on drivers side back. Rust is coming through. I paid for ziebart. No coverage for issue. Brakes wore out and Michelin tires wore out before 34000miles. Once I finish paying for this crap car I will NEVER buy another Ford”

Helen L., NY (2011 Ford Escape XLT 3.0-L V6)

“WE had a couple of small areas on the truck that were beginning to bubble up and crack. We sent it to the dealership for repair which took them a full week instead of the three days they estimated”

Mary S., NY (2011 Ford Escape Unsure 2.5-L 4 Cyl)

“Rear hatch paint peeling”

Paul B., MB (2011 Ford Escape Limited 3.0-L V6)

“Lift gate had paint coming off”

Anonymous, ON (2011 Ford Escape XLT 2.5-L 4 Cyl)

“paint is chipping off & rust is forming around the tailgate”

Anonymous, IA (2011 Ford Escape XLS 2.5-L 4 Cyl)

“Rust and paint bubbling on tail gate and rear quarter panels”

Anonymous, OH (2011 Ford Escape Limited 2.5-L 4 Cyl)

“Paint began peeling from around both real wheel wells leading to surface rust. Paint around rear liftgate window had degraded which led to rust underneath and around gasket. Repair shop said this was common in all Escapes of this vintage. We'd rust-sprayed this vehicle annually (Krown). Not happy. Our 2007 Explorer had had no similar problems, despite being five years older in the same environment”

Michael P., ON (2011 Ford Escape XLS 3.0-L V6)

“Paint peeling off after 2.5 year, so past paint warranty. Dealer would not do anything, as it was past warranty period. Continues to peel off such that you can see pristine primer under the paint that is peeling off. I have seen many many Escapes of various colours with this same issue”

Anonymous, ON (2011 Ford Escape XLT 3.0-L V6)

“Paint peeled off around bottom of rear passenger doors and rear hatch door. Also severe rusting on the same locations”

Donelda M., ON (2011 Ford Escape XLT 3.0-L V6)

“Paint pealing in wheel wells. Stone shops on hood. Rust on bottom of back hatch door. When vehicle was purchased paid $1000.00 for the clear coat which was supposed to guarantee no paint chips etc. it only covered the wheel wells and not all the stone chips, door dings etc will never purchase the coating again”

Ralph S., ON (2011 Ford Escape Limited 3.0-L V6)

“Paint cracking above front wind shield”

Edward G., AZ (2011 Ford Escape XLT 2.5-L 4 Cyl)
Rust

“start of rust on bottom edge of tailgate and over rear fender wells”

Karen J., WI (2011 Ford Escape XLT 3.0-L V6)

“The bottom of the tailgate and the front of the hood both began to rust along the inside seams. Both items were repaired under warranty by the dealer, however both areas are once again starting to show rust bubbles along the seams”

Melodey L., MB (2011 Ford Escape XLT 3.0-L V6)

“Rust, corrosion and bubbling on both fender wells and trunk lid”

Charles G., OH (2011 Ford Escape Limited 2.5-L 4 Cyl)

“Rust on fenders near both rear wheel wells”

Anonymous, IL (2011 Ford Escape XLT 3.0-L V6)

“Premature rusting at passenger rear wheel well lip above tire. Driver side is also affected, but not to the same degree. Inside seam of rear hatch and front hood are also showing areas of rusting. Above license plate and below the chrome piece is sho”

Anonymous, ON (2011 Ford Escape Limited 3.0-L V6)

“Rear fenders on both sides of the vehicle. Apparently a poor design and construction”

Anonymous, ON (2011 Ford Escape XLT 3.0-L V6)

“Typical rust on rear wheel well”

SUSn O., ON (2011 Ford Escape Limited 3.0-L V6)

“Rust in rear wheel wells”

Mark C., WI (2011 Ford Escape Limited 3.0-L V6)

“I believe it was a fluke where the wheel panel separated a bit and started to rust from an impact from inside the well”

Anonymous, IN (2011 Ford Escape Limited 2.5-L 4 Cyl)

“rear quarter panel rustabove wheel”

Anonymous, ON (2011 Ford Escape XLT 3.0-L V6)

“extensive rust around rear wheel wells”

Anonymous, IA (2011 Ford Escape XLS 2.5-L 4 Cyl)

“Rust around the rear wheel wells. Had it fixed in October 2016 and there's already more rust in April 2017”

Anonymous, ON (2011 Ford Escape Limited 3.0-L V6)

“Went to dealer and informed Ford Motor Co and after refusal by Ford to do anything about it and several phone calls the dealer finally repainted at his expense. This rust occurred when the vehicle was 2 years old and under warranty”

Anonymous, OH (2011 Ford Escape Limited 2.5-L 4 Cyl)

“Had the wheel wells repaired of rust and repainted in 2015 to find that it has reappeared in the same area”

Susan O., ON (2011 Ford Escape Limited 3.0-L V6)

“The sunroof rusted so bad you can stick your finger in the hole”

Anonymous, FL (2011 Ford Escape XLT 3.0-L V6)

“Fender wells and tailgate bottom edge are severely rusted. Body shop says they cannot fix - metal too thin. Rust from inside out so we did not notice it. Can't believe a car this new is rusting this badly”

Lorrin C., IL (2011 Ford Escape Limited 3.0-L V6)

“See previous comment re paint”

Michael P., ON (2011 Ford Escape XLS 3.0-L V6)

“A little disappointed, the rust on the tailgate is so bad I'm going to have to have it fixed. I can't believe a car that is 6 years old is starting to rust. Waiting for other areas to start rusting”

Anonymous, MI (2011 Ford Escape XLT 3.0-L V6)

“The vehicle was garage kept and meticulously taken care of. It still developed rust on the rear wheel wells and tailgate hatch”

John C., OH (2011 Ford Escape XLT 2.5-L 4 Cyl)

“Some rust that will need corrected on the rear hatch and rear wheel wells”

Robert H., OH (2011 Ford Escape Limited 3.0-L V6)

“The rear wheel wells , on the top, exterior have rust but not anywhere else on the car”

Anonymous, ON (2011 Ford Escape Unsure 2.5-L 4 Cyl)

“Rust on both rear fenders directly above wheels. Rust on bottom of tailgate”

Anonymous, NH (2011 Ford Escape XLT 3.0-L V6)

“Wheel wells rusting badly. Had the same problems with 2 previous Explorers”

Anonymous, PA (2011 Ford Escape Limited 3.0-L V6)

“Rust inside top of both rear wheel wells. This is apparently caused by faulty design by Ford, but neither they nor the rust protection company will do anything about it as past warranty period”

David D., ON (2011 Ford Escape Limited 3.0-L V6)

“Front Hood - inner seam Rear driver`s door seam Rear driver`s side wheel quarter panel Tailgate inner seam Tailgate outer at chrome trim edge - paint flaking Rear passenger side wheel auarter panel”

Anonymous, ON (2011 Ford Escape Limited 3.0-L V6)

“With a newer vehicle like this I did not expect to be cleaning it at the carwash and a softball size area of paint come off with the spray hose. It also has rust along the underside of the tailgate door. That I might expect but not this soon”

Eileen A., OH (2011 Ford Escape Limited 3.0-L V6)

“Both rear wheel wells now have rust developing over them”

Robert K., NE (2011 Ford Escape Hybrid 2.5-L 4 Cyl hybrid)

“Rouille de surface au hayon et autour”

Claude M., QC (2011 Ford Escape XLT 3.0-L V6)

“Serious rust issues around the wheel wells. I have never experienced rust problems this serious on a car of this age”

Michele C., MN (2011 Ford Escape XLS 3.0-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

“The A/C keeps failing but Ford will not warranty the failures as the cause for the failure is and electrical surge?? that they say is not fixable”

Mitch M., BC (2011 Ford Escape Unsure 2.5-L 4 Cyl)

“At 30000 km AC broke was fixed on warranty. At 72000 Kim's it broke again cost 1200.00 to repair they wouldn't even try to see if it could be covered on warranty. My wife wrote ford a letter they didn't even reply. So guess what won't be buying a for”

Anonymous, ON (2011 Ford Escape XLT 2.5-L 4 Cyl)

“A/C failed 2013 had it fixed. 2014 it failed twice. It was fixed for about 5 days. brought back to shop, was told thoUSnds of dollars to repair. failure of filter within system which contaminated lines. needed to replace system. No a/c for summer”

Michael K., NH (2011 Ford Escape XLT 2.5-L 4 Cyl)

“Works occasionally”

Mark P., MN (2011 Ford Escape XLT 2.5-L 4 Cyl)

“Replaced in 2917 at 157000 miles”

Anonymous, SC (2011 Ford Escape Limited 2.5-L 4 Cyl)

“Air blows but not cold. Repaired the same problem last spring”

Alan P., GA (2011 Ford Escape XLT 2.5-L 4 Cyl)

“In 2014 the AC completely went out - fixed then went out again in 2015”

Paula G., WI (2011 Ford Escape Limited 2.5-L 4 Cyl)

“Need to be replaced”

Anonymous, OH (2011 Ford Escape XLT 2.5-L 4 Cyl)

“I just know that the a/c died and I recall that the Ford dealership mechanic used the word compressor”

Anonymous, FL (2011 Ford Escape Limited 3.0-L V6)

“Blower motor stopped working”

Phil N., MN (2011 Ford Escape Unsure 2.5-L 4 Cyl)

“Windows fogged up in normal winter driving”

Anonymous, ON (2011 Ford Escape XLT 3.0-L V6)

“3rd speed for heater fan not working- replace resistor cost $136.95”

Anonymous, ON (2011 Ford Escape XLT 3.0-L V6)

“Fan has 4 speeds and wont work at all on the 2 lower speeds”

Rob B., ON (2011 Ford Escape XLT 3.0-L V6)

“Had to be replaced, but my warranty covered the costs”

Anonymous, ON (2011 Ford Escape XLT 2.5-L 4 Cyl)

“Have replaced three times”

Anonymous, PA (2011 Ford Escape Unsure 2.5-L 4 Cyl)

“Low fan speeds failed only blows on high setting”

Mark P., MN (2011 Ford Escape XLT 2.5-L 4 Cyl)

“ac looses its cold air”

Anonymous, NY (2011 Ford Escape Limited 3.0-L V6)

“Began blowing warm air. Mechanic found small hole in condenser. Had it replaced $850”

Anonymous, NY (2011 Ford Escape XLT 2.5-L 4 Cyl)

“failed (probably damaged by unknown object. Fixed”

Mark R., NY (2011 Ford Escape Limited 2.5-L 4 Cyl)
Heater system

“Heater core started leaking into front passenger seat area”

Henry V., SC (2011 Ford Escape Limited 3.0-L V6)

“Heater core failed and needed to be replaced. No obvious damage, but Ford refused to replace it for free”

Anonymous, MD (2011 Ford Escape XLS 3.0-L V6)

“HEATER CORE LEAKED. IT WAS REPLACED ON WARRANTY”

Anonymous, MB (2011 Ford Escape Limited 3.0-L V6)

“Refrigerant leaked due to hole in condenser”

Anonymous, NY (2011 Ford Escape XLT 2.5-L 4 Cyl)
Automatic climate control

“$700 heater switch problem caused a to go down”

Anonymous, SD (2011 Ford Escape XLS 2.5-L 4 Cyl)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

“The transmission has been rough since day one. Ford performed major work under warranty and within another 25,000 miles it was having the same symptoms”

Bradley C., MI (2011 Ford Escape XLT 2.5-L 4 Cyl)

“Rough shifting in lower gears. Re programed several times. Better but not perfect”

Anonymous, FL (2011 Ford Escape XLS 2.5-L 4 Cyl)

“When transmission is warm clunks hard when it down shifts”

Richard M., NY (2011 Ford Escape Limited 2.5-L 4 Cyl)

“The tranny bangs into gear, bucks like a bronco, then slips and overheats”

Gary H., PA (2011 Ford Escape XLT 3.0-L V6)

“We went to ford as per the owners manual to get the transmission fluid lowered. We did not drive over 60 miles/hour while towing and we staring the vehicle every 3 to 4 hours as per the manual. But it still overheated and caused the sensor to melt”

Robbie P., BC (2011 Ford Escape XLT 2.5-L 4 Cyl)

“There have been technical recalls, and Ford has adjusted the transmision twice. It still is slow shifting in cold weather”

Anonymous, AZ (2011 Ford Escape XLT 3.0-L V6)

“Following transmission replacement it shifts oddly. Ford has said all check out normal”

Ray M., BC (2011 Ford Escape XLT 3.0-L V6)

“Transmission shifts rough and feels erratic”

Ed D., WI (2011 Ford Escape XLT 2.5-L 4 Cyl)

“Rough downshifing auto transmission.took to dealer , they could find any problem”

Anonymous, TX (2011 Ford Escape XLT 2.5-L 4 Cyl)
Slipping transmission

“Transmission slips especially when cold. Apparently no fix available”

Anonymous, ON (2011 Ford Escape XLT 3.0-L V6)

“In cold weather refuses to shift into next gear unless you let up on the gas as if you were manually shifting”

Richard M., NY (2011 Ford Escape Limited 2.5-L 4 Cyl)

“The car rattles aroudl like the tranny is broken. It won't back up at times and howls on occasion”

Gary H., PA (2011 Ford Escape XLT 3.0-L V6)

“Transmission replaced under warranty in 2013 but occasionally slips, not consistent problem, dealer says nothing wrong, trans "normal" but can be disconcerting when needing to accelerate and engine speeds up but car does not”

Anonymous, VA (2011 Ford Escape XLT 2.5-L 4 Cyl)

“intermittently, very hesitant on slow down and speed up until once just wouldn't go”

Anonymous, ON (2011 Ford Escape XLS 3.0-L V6)

“Transmission would hesitate between 2nd and 3rd gears when the vehicle is first driven. After the car has been driven, the problem goes away”

Wayne L., OK (2011 Ford Escape Limited 3.0-L V6)
Transmission leaks

“New problem about 2000 miles after the warranty expired”

Bradley C., MI (2011 Ford Escape XLT 2.5-L 4 Cyl)

“Leaking line so isolated that it requires major labour to replace (removal of transmission or engine)”

Anonymous, ON (2011 Ford Escape XLT 3.0-L V6)

“Half shaft seal”

Anonymous, MI (2011 Ford Escape XLT 2.5-L 4 Cyl)

“A transmission seal failed”

Anonymous, CO (2011 Ford Escape Limited 2.5-L 4 Cyl hybrid)

“We were told that this vehicle would be great to flat tow behind our motor home. The sensor melted because the transmission overheated while being towed. So far Ford hasn't helped us in any way”

Robbie P., BC (2011 Ford Escape XLT 2.5-L 4 Cyl)

“Transmission lost power on two occasions”

Anonymous, NH (2011 Ford Escape XLT 3.0-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

“When washing this car at a self wash station discovered a leak in the rear window seal - it may have been due to the high pressure of the wand held on that spot for too long as I have not experienced the leak due to rain or automatic touchless car wa”

Tanya R., OR (2011 Ford Escape XLT 2.5-L 4 Cyl)

“see previous answer... same thing”

David D., TN (2011 Ford Escape Hybrid 3.0-L V6)

“windshield washer fluid container developed a leak”

Anonymous, AZ (2011 Ford Escape Unsure 2.5-L 4 Cyl)

“Plugs in the rear doors repeatedly become blocked and trap water on the inside of the door”

Anonymous, WI (2011 Ford Escape XLT 2.5-L 4 Cyl)

“Rear window leaks during rain”

Michael F., CA (2011 Ford Escape Limited 3.0-L V6)

“Water started to leak through into the sunroof”

Anonymous, FL (2011 Ford Escape XLT 3.0-L V6)

“Small amount of water can leak inside back hatch window”

Anonymous, VA (2011 Ford Escape XLT 2.5-L 4 Cyl)

“rear liftgate window has had repeated water leaks.... dealer says it is caused by dirt buildup on seals”

David D., TN (2011 Ford Escape Hybrid 3.0-L V6)

“Rear window hatch leaking”

Anonymous, MI (2011 Ford Escape XLT 3.0-L V6)

“Very Noisy rattles”

Anonymous, MI (2011 Ford Escape Unsure 2.5-L 4 Cyl)

“same as previous issue”

Colby C., VA (2011 Ford Escape Limited 3.0-L V6)

“The brakes have been squeaky from since we owned the vehicle. The dealer has tried to address this several times”

Larry A., AB (2011 Ford Escape Limited 2.5-L 4 Cyl)

“The times we hear the squeaks are when we encounter bumps in the road, pot-holes and uneven surfaces. The higher the speed the louder the squeak”

Anonymous, MI (2011 Ford Escape XLT 3.0-L V6)

“Worst problem is the seat material which pills, frays and looks awful. Ford replaced the material, but it wasn't any better so we have to use seat covers to keep the seats from fraying”

Anonymous, AZ (2011 Ford Escape XLT 3.0-L V6)

“Dash board and sunglasses holder rattles so does the luggage cover at the back”

Anonymous, TX (2011 Ford Escape XLT 2.5-L 4 Cyl)

“Occasional squeaks emanating from rear of vehicle on rough or bumpy roads”

Anonymous, VA (2011 Ford Escape XLT 2.5-L 4 Cyl)

“an existing problem that has gotten worse with age. Ford says it's normal for the Escape”

G O., BC (2011 Ford Escape Limited 3.0-L V6)

“car is very loud to operate. can hear the wind on the highway and traffic on smaller roads. I Have been driving for 40 years and this car has been the loudest”

Michael K., NH (2011 Ford Escape XLT 2.5-L 4 Cyl)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

“It doesn't react the same way our 2004 escape or our 1996 Ford f150 acted when stopping. Also noisy”

Anonymous, PA (2011 Ford Escape XLT 3.0-L V6)

“I believe the cause is the ABS. When in stop and go traffic, especially on a long trip, the brakes will slip and make a strange noise. This has never happened when stopping while traveling at anything over 10 mph”

Anonymous, WI (2011 Ford Escape XLT 2.5-L 4 Cyl)

“Just needed new brake pads due to use after 4 years. The car had some mountain driving in Colorado for 3 years and we are continuing to use the car as my son is out of the country working and does not need it, but wants it used”

Steven S., MI (2011 Ford Escape XLS 3.0-L V6)

“brakes needed replacing”

Anonymous, ON (2011 Ford Escape XLT 2.5-L 4 Cyl hybrid)

“NORMAL BREAK AND ROTOR WEAR. REPLACED ALL 4 ROTORS AND 2 CALIPERS”

Anonymous, MA (2011 Ford Escape Limited 3.0-L V6)

“Needed to replace brakes due to wear”

Anonymous, OR (2011 Ford Escape XLT 2.5-L 4 Cyl)
Premature brake wear

“Brakes working improperly caused rotor degradation and subsequent replacement”

Dennis F., PA (2011 Ford Escape XLT 3.0-L V6)

“front brakes and rotors replaced at 52000 km”

Anonymous, ON (2011 Ford Escape XLT 3.0-L V6)

“Had to have brakes completely redone fall of 2015”

Anonymous, VA (2011 Ford Escape XLT 3.0-L V6)

“Had to replace front brake pads before I thought they should be replaced. Not a problem, just costly at the Ford dealer”

Jim R., KY (2011 Ford Escape Limited 2.5-L 4 Cyl)
Regular brake failure

“Normal wear - regular replacement of pads etc. Not a safety issue”

Anonymous, ON (2011 Ford Escape Unsure 2.5-L 4 Cyl)

“Brakes had a little more than half wear but the rotors were rusted. I was told both needed to be replaced. I had new rotors and brakes put on 22 months ago. this is the first car that I have had to replace rotors in years. I was told that the roto”

Anonymous, PA (2011 Ford Escape XLT 2.5-L 4 Cyl)

“had to be replaced after 30000”

Anonymous, PA (2011 Ford Escape Unsure 2.5-L 4 Cyl)

“At around 73000 km the front pads and rotors needed replacement”

Anonymous, NS (2011 Ford Escape Limited 3.0-L V6)

“Uneven abnormal wear”

Anonymous, MO (2011 Ford Escape XLT 3.0-L V6)

“I have had to have the rotors turned at least twice since buying the car. The last time it would not pass inspection without new rotors”

Jan R., PA (2011 Ford Escape XLT 3.0-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Glass defects

“Glass on the rear window spontaneously exploded while the vehicle was parked in a locked garage. Ford did not offer to fix or replace it even though there are service bulletins issued on this exact problem #TSB-11-2-9 #TSB-10-22-10”

Anonymous, NB (2011 Ford Escape XLT 3.0-L V6)

“Rust appeared on right rear quarter , dealer promptly fixed it under warranty. Seat belt on drivers rear has not been addressed yet”

Anonymous, IL (2011 Ford Escape Limited 3.0-L V6)
Sunroof

“Leaking into cabin and caused pooing under carpeting which would puddle when stepped on”

Michael F., CA (2011 Ford Escape Limited 3.0-L V6)

“Sun roof leaked, dealer said sunroof not closing comletely, adjusted sunroof. Still leaked. cleaned drain hoses”

Fred L., AZ (2011 Ford Escape XLT 2.5-L 4 Cyl)
Tailgate, hatch or trunk

“Tailgate rust & corrosion”

Charles G., OH (2011 Ford Escape Limited 2.5-L 4 Cyl)

“Rear hatch window exploded”

Anonymous, NY (2011 Ford Escape Limited 2.5-L 4 Cyl)

“rust at lower closure rim”

SUSn O., ON (2011 Ford Escape Limited 3.0-L V6)

“Pre-mature surface rust on the tail gate”

Larry A., AB (2011 Ford Escape Limited 2.5-L 4 Cyl)

“The mechanism that releases the hatch door failed. I had to replace that mechanism. It cost about $300. It comes as a complete assembly (electronics and mechanical locking mechanism)”

James M., VA (2011 Ford Escape Hybrid 2.5-L 4 Cyl hybrid)

“Rust on rear wheel wells and trunk lid”

Susan O., ON (2011 Ford Escape Limited 3.0-L V6)

“Bottom edge of tailgate is rusted badly”

Lorrin C., IL (2011 Ford Escape Limited 3.0-L V6)

“The back hatch would not open; the window would open but not the entire door”

Robert K., NE (2011 Ford Escape Hybrid 2.5-L 4 Cyl hybrid)

“Due to water entering the interior panel of the hatch - it has caused the hatch release to rust shut along with causing body rust along the lower edge of the hatch”

Michael L., SC (2011 Ford Escape XLT 3.0-L V6)

“Rear hatch window had one of the electric leads to the window defroster come off and to get it working again you need to buy a whole new window! You cannot safely glue it back on. Also both hinges which hold rear hatch window in place rusted through which caused the window to partially fall off!”

Donelda M., ON (2011 Ford Escape XLT 3.0-L V6)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

“the backup camera needed to be replaced - was showing ghosts on the screen”

John D., PA (2011 Ford Escape Limited 3.0-L V6)

“Camera periodically goes black. This condition normally lasts for several days them it gradually corrects itself”

Jerry B., HI (2011 Ford Escape Limited 2.5-L 4 Cyl hybrid)

“Backup sensor didn't work. Dealer fixed it”

Anonymous, BC (2011 Ford Escape Limited 3.0-L V6)

“CD player broke a CD in to pieces that was loaded in player”

Anonymous, NY (2011 Ford Escape XLS 2.5-L 4 Cyl)
External music device interface (e.g., smart phone, MP3 player)

“Playing music/podcasts from iPhone is inconsistent, regardless of Bluetooth, USB, or audio cable. It can work as expected, however sometimes it acts as though it is playing, but there is no audio. This won't resolve until at least the car restarts”

Anonymous, AR (2011 Ford Escape Limited 2.5-L 4 Cyl)
In-dash navigation system (GPS)

“Does not read location. There is a (NO GPS) posted on the navagation screen”

Thomas C., NC (2011 Ford Escape Limited 3.0-L V6)

“SYSTEM IS NOT "LIFE TIME DATA. SO COMPANY WANTS YOU TO SPEND A COUPLE OF HUNDRED DOLLARS WHEN YOU CAN PURCHASE A GARMIN WITH LIFE TIME UP GRADES FOR FREE. THE SYSTEM IS FRUSTRATING IN THAT THE BACK UP CAMERA TAKES TOO MUCH TIME TO SHOW CAMERA RESULTS. OUR JEEP GIVES ALMOST IMMEDIATE BACK UP CAMERA RESULTS. AND THE JEEP UP DATES ARE AUTOMATIC AND FREE!”

Anonymous, FL (2011 Ford Escape Hybrid 2.5-L 4 Cyl hybrid)

“does not always pick up the phone when my wife gets in the car”

Denis R., FL (2011 Ford Escape XLT 3.0-L V6)

“Phone occasionally does not pair, which is a result of the whole SYNC system not operating effectively. The USB, Bluetooth streaming and the AUX jack will not work either”

Michael F., CA (2011 Ford Escape Limited 3.0-L V6)
Radio

“Radio has quit functioning. Loud static and garbled noise are emitted”

Anonymous, CA (2011 Ford Escape XLT 3.0-L V6)

“times radio will not work and then it will work”

George C., FL (2011 Ford Escape Unsure 3.0-L V6)

“Driver side speaker in the door is busted and dealer has tried to fix it twice without resolving the problem. Rattling noise from dashboard also”

Anonymous, TX (2011 Ford Escape XLT 2.5-L 4 Cyl)

“Woofer on driver's side was broken when I bought the vehicle...I didn't notice until after the purchase”

Anonymous, UT (2011 Ford Escape XLT 2.5-L 4 Cyl)
Display screen difficult to see

“IMAGE PROJECTION IS SLOW AND GLARE IS A MAJOR PRBLEM WHEN BACKING UP. GPS DISPLAY IS TOO LOW ON THE DASH. GPS NEEDS TO BE HIGHER SO DRIVER DOES NOT HAVE TO LOOK DOWN”

Anonymous, FL (2011 Ford Escape Hybrid 2.5-L 4 Cyl hybrid)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

12V power plug

“The power plug behind the front seat - had it checked and was told it would be too much to fix - need to take apart he center console”

Daniel S., CA (2011 Ford Escape XLT Unsure)
Headlights

“Headlight just needed replacement”

Anonymous, MA (2011 Ford Escape XLS 3.0-L V6)
Exterior lights (other than headlights)

“No big deal just change the turn signal bulb”

Daniel S., CA (2011 Ford Escape XLT Unsure)

“Replace brake lights and turn signal lights often”

Anonymous, SC (2011 Ford Escape Limited 2.5-L 4 Cyl)

“I have had to replace the left rear light bulbs twice in the last year”

Kathleen C., AL (2011 Ford Escape Hybrid 2.5-L 4 Cyl hybrid)
Tire pressure monitor

“One of the sensors stopped working”

Dennis F., PA (2011 Ford Escape XLT 3.0-L V6)

“Tire pressure monitor continually goes on and off during the day. Manually checking the tire pressure does not reveal lose of air pressure”

Michael L., SC (2011 Ford Escape XLT 3.0-L V6)
Wiper motor or washer

“Stopped working. Replaced under warranty”

William T., NY (2011 Ford Escape XLT 3.0-L V6)

“Rear window wiper not working properly”

Anonymous, ID (2011 Ford Escape XLT Unsure)

“Rear wiper motor has seized up and no longer works”

Anonymous, NB (2011 Ford Escape XLT 3.0-L V6)

“Rear wiper motor failure”

Donald B., ON (2011 Ford Escape XLT 2.5-L 4 Cyl)

“Drivers side front door would not unlock”

Anonymous, BC (2011 Ford Escape XLT 3.0-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

“Purge valve failure”

Anonymous, MI (2011 Ford Escape XLT 2.5-L 4 Cyl)
Fuel cap

“Warning message "check fuel filler" - turned out that capless fuel fill system had failed and had to be replaced - $450. Same week as engine failure”

Stuart T., GA (2011 Ford Escape Limited 2.5-L 4 Cyl)

“The 2011 Ford Escape doesn't have a fuel cap, the problem was with whatever the system that replaces the fuel cap is”

Anonymous, MI (2011 Ford Escape XLT 3.0-L V6)

“The air flow sensor failed resulting in the engine stalling. Once the sensor was replaced and the fuel system was cleaned then all was fine”

Jeffrey C., IN (2011 Ford Escape Limited 3.0-L V6)

“canister purge valve - stuck open - replaced twice - 18 months apart”

Anonymous, ON (2011 Ford Escape Limited 3.0-L V6)

“The fuel inlet sensor kept coming on and we could not find anything wrong. It required several trips to the dealer to get checked and then reset”

Jan R., PA (2011 Ford Escape XLT 3.0-L V6)

“Check engine light indicated a problem with the O2 sensor for one bank. The problem caused occasionally stalling at transition to low speed/coasting. Replacing the sensor fixed this problem”

Anonymous, QC (2011 Ford Escape XLT 2.5-L 4 Cyl)

“Sensors indicated had fuel pump problem which I didn't have. Replaced the sensors”

Evelyn B., TX (2011 Ford Escape Limited 3.0-L V6)
Fuel injection system

“The fuel injection system was reclled and throttle problem required replacements”

Anonymous, KS (2011 Ford Escape Unsure 3.0-L V6)

“There was a recall on the one part and they do not have enough replacement parts to replace the defective part”

Ralph S., ON (2011 Ford Escape Limited 3.0-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Muffler

“It seems ridiculous that we would need to replace the muffler and exhaust system with so few miles and it wasn't covered under warranty”

Anonymous, NY (2011 Ford Escape XLS 3.0-L V6)
Other/unsure

“Only works when it's in the mood. doesn't understand what I want or enters wrong # or too many numbers. Don't use it much. Had navi for 3 yrs , terrible directions, long waits for results. Never re-newed the system”

Richard R., MD (2011 Ford Escape XLT 3.0-L V6)

“Trouble with pairing with iPhone. It often becomes unpaired and problematic in pairing once again. Ford dealer describes this as phone manufacturer but this has often consistently sine we've owned the car”

Anonymous, CA (2011 Ford Escape XLT 3.0-L V6)

“sync problem with the phone”

Denis R., FL (2011 Ford Escape XLT 3.0-L V6)

“Unable to update from Ford Website”

Anonymous, BC (2011 Ford Escape XLT 3.0-L V6)

“Does not recognize voice commands”

Jacquelyn M., IL (2011 Ford Escape XLT 2.5-L 4 Cyl)

“not at all intuitive ... confusing”

Jeff L., WV (2011 Ford Escape Hybrid 3.0-L V6)

“Just stopped working with out warning. Had to take to service. Service informs me it was a system upgrade. What sort of system upgrade takes place without customers knowledge? The "we don't know which vehicles it will affect" is a lame excuse”

Anonymous, NY (2011 Ford Escape XLT 3.0-L V6)
Catalytic converter

“O2 Sensor kept turning on the check engine light. Had catalytic replaced”

Anonymous, CA (2011 Ford Escape XLT 3.0-L V6)

“Only 45000 mile on vehicle and the exhaust pipes rusted through and required replacement. Did not require catalytic converter or muffler replacement”

Ed D., WI (2011 Ford Escape XLT 2.5-L 4 Cyl)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

“Car was apparently struck by lightning. Computer was replaced”

William T., NY (2011 Ford Escape XLT 3.0-L V6)

“The throttle body sensor went out and was replaced under warranty. The engine stopped while driving on the freeway and had to be towed. Fortunately my wife did not have an accident because of the immediate loss of power and control”

James E., CA (2011 Ford Escape XLT 3.0-L V6)

“engine stalls. no diagnostic information. dealer unable to solve”

Anonymous, BC (2011 Ford Escape XLS 2.5-L 4 Cyl)

“Heat sensor had to be replaced”

Anonymous, OH (2011 Ford Escape Unsure 2.5-L 4 Cyl)
Oil leaks

“Oil leak”

Anonymous, IL (2011 Ford Escape XLT 2.5-L 4 Cyl)

“leaky gasket”

Anonymous, MN (2011 Ford Escape Limited 3.0-L V6)

“repair costs”

Jeff L., WV (2011 Ford Escape Hybrid 3.0-L V6)

“rear engine seal failed”

Scott D., SK (2011 Ford Escape XLT 3.0-L V6)

“Some leaking from the right front valve cover”

Anonymous, MO (2011 Ford Escape Limited 3.0-L V6)
Fuel leaks

“fORD HAS A RECALL TO CORRECT THE PROBLEM”

Gordon D., BC (2011 Ford Escape Limited 3.0-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

“deep knock when going over bumps; replaced front stabilizer bar control”

Anonymous, ON (2011 Ford Escape XLT 2.5-L 4 Cyl)

“pick up during fords the work check -bushings separate cost to replace with alignment $772.00 not a safety issue to be done at next visit”

Anonymous, ON (2011 Ford Escape XLT 3.0-L V6)

“NOISE AND THUMPING”

Anonymous, AB (2011 Ford Escape XLT 3.0-L V6)
Steering linkage (includes rack and pinion)

“Had a rattle in front left, most noticeable at lower speeds. Was determined to be the end links of the sway bar”

Colby C., VA (2011 Ford Escape Limited 3.0-L V6)

“Noise in front end turned out to be sway bar links. Replaced both and noise was gone”

Anonymous, NY (2011 Ford Escape XLT 3.0-L V6)

“The links where replaced at 25000 KMs .had to change the links again at 80000 got after market part second time so far it is ok”

Anonymous, ON (2011 Ford Escape XLT 2.5-L 4 Cyl)
Tie rods

“It was loose and had to be replaced”

Darwin B., MN (2011 Ford Escape Hybrid 3.0-L V6)

“needed to be replaced due to wear”

Alana D., AB (2011 Ford Escape XLT 3.0-L V6)
Alignment

“seems to require alignment every 6 months. my driving habits have not changed and has not been a problem with previous vehicles”

Scott D., SK (2011 Ford Escape XLT 3.0-L V6)

“replaced worn sway bars before they became a problem”

Anonymous, QC (2011 Ford Escape XLT 2.5-L 4 Cyl)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

“Driveshaft seal in transmission case failed”

Anonymous, AZ (2011 Ford Escape Unsure 2.5-L 4 Cyl)

“Poor wheel bearing reliability/life”

Anonymous, AB (2011 Ford Escape XLT 3.0-L V6)

“failed bearing”

Anonymous, NS (2011 Ford Escape Limited 3.0-L V6)
4WD/AWD components

“it has hard shifting if sits a few days. transmission low on fluid”

J K., IL (2011 Ford Escape Limited 3.0-L V6)
Transfer case

“Sweating fluid. Replaced under warranty before any serious problem developed”

Anonymous, ON (2011 Ford Escape XLT 3.0-L V6)

“Rear seal leak. Not covered b y warranty (three weeks past warranty period)”

Anonymous, MB (2011 Ford Escape Limited 3.0-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

“After 3 years, battery not holding charge”

Anonymous, NV (2011 Ford Escape XLT 2.5-L 4 Cyl)

“Battery died, couldn't start the Escape”

Thom D., TX (2011 Ford Escape XLS 2.5-L 4 Cyl)

“bat was worn down by gps left plugged in.. failed to turn over engine.. bad battery.. replaced by dealer”

Anonymous, MI (2011 Ford Escape XLT 3.0-L V6)

“battery shorted out internally”

Anonymous, BC (2011 Ford Escape XLS 2.5-L 4 Cyl)
Engine harness

“Electrical harness failed. Car would not start. Grounding cable had a loose connector prevention voltage from reaching the starter”

Lyle G., WA (2011 Ford Escape XLS 2.5-L 4 Cyl)
Starter

“Starter had to be replaced -- car would not start”

Anonymous, UT (2011 Ford Escape XLT 2.5-L 4 Cyl)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

“Car would slam into gear. We were told we can flat tow this vehicle but Ford changed that after we bought the Escape but never told us”

Sandy M., PA (2011 Ford Escape Unsure 3.0-L V6)

“After towing the car on a very hot day the transmission shifted very ruff and was not drivable. The car was carried to the dealer for repair”

Charles H., TX (2011 Ford Escape Limited 3.0-L V6)

“Overheated while being towed behind motorhome and had to be replaced under warrenty”

Anonymous, WA (2011 Ford Escape XLT 3.0-L V6)

“Total transmission failure occurred while towing escape behind Motorhome. Ford still says they are flat towable even tho this appears to be a common problem. Ford will NOT pay for a trans fluid pump”

Ray M., BC (2011 Ford Escape XLT 3.0-L V6)

“Purchased to flat tow as stated in book. Blew 2 transmissions because it could not be flat towed behind an rv”

Sandy M., PA (2011 Ford Escape Unsure 3.0-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Engine rebuild or replacement

“I have 2 2011 Ford Escapes and both had a major engine failure at around 160,000 km”

Mitch M., BC (2011 Ford Escape Unsure 2.5-L 4 Cyl)

“The engine suddenly started running very rough at 116,000 miles. Mechanic said cylinder 2 had no compression at all, something major inside had failed. Needed new or rebuilt engine. We opted for used engine with 37K miles. $3300”

Stuart T., GA (2011 Ford Escape Limited 2.5-L 4 Cyl)
Timing belt or chain

“HAD to take it to dealer because of special tooling needed to repair. Mechanic said it was a problem, but no recall or help from Ford”

Anonymous, PA (2011 Ford Escape XLT 2.5-L 4 Cyl)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Water pump

“coolant was leaking from water pump. Water pump replaced”

Anonymous, AZ (2011 Ford Escape)

“WAS LEAKING AND HAD TO REPLACE”

A L., CA (2011 Ford Escape Limited 3.0-L V6)

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Oct 26 2016
A fuel leak in the presence of an ignition source increases the risk of a fire.
Summary:
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
What should you do:
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will recieve a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V777000
Potential Number of Units Affected: 329265
SUSPENSION:FRONT:WHEEL BEARING
Jun 03 2015
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Summary:
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
What should you do:
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 15E045000
Potential Number of Units Affected: 576
STEERING:ELECTRIC POWER ASSIST SYSTEM
May 29 2014
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Summary:
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
What should you do:
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V284000
Potential Number of Units Affected: 740878
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