Product Reviews

Welcome to Consumer Reports.

We’re so glad to have you as a member. You now have access to benefits that can help you choose right, be safe and stay informed.
Solid, sophisticated, and athletic, the fun-to-drive Ford Escape delivers agile handling and an impressively supple and composed ride. Its cabin is one of the quietest in the class and it feels solid and substantial, a pleasant change from some of the bantamweight-feeling competition. And a long list of desirable and high-tech options can make the Escape feel like a competitor for some luxury-branded small SUVs.
Alerts
There is 1 recall on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2016 Ford Escape has been recalled 1 time by NHTSA. View Recalls
Research Years *Redesign year
Worse Better
00
01*
02
03
04
05
06
07
08*
09
10
11
12
13*
14
15
16
17
18
Overall Reliability Verdict
Potential Trouble Spots
Engine Major
Engine Minor
Engine Cooling
Transmission Major
Transmission Minor
Drive System
Fuel System
Electric System
Climate System
Suspension
Brakes
Exhaust
Paint/Trim
Body Integrity
Body Hardware
Power Equipment
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 500,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2018 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2016 Ford Escape owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

CD player

“When the radio stops working, so does the CD player and the screen goes blank. Even after bringing it in for service the radio still stops playing. It won't play during startup”

Anonymous, NY (2016 Ford Escape Unsure Unsure)
Display screen freezes up

“Radio will freeze and need to shut down and restart automobile for it to work”

Luis H., FL (2016 Ford Escape SE 2.5-L 4 Cyl)

“Sometimes, for no reason while driving it just freezes.... Normally, by turning the vehicle off....waiting abt 2 minutes and turning back on the screen is fine”

Sabrina R., FL (2016 Ford Escape Titanium 2.0-L 4 Cyl turbo)

“The MyTouch Sync 3 system slowly failed (got worse over time) and needed to be totally replaced. All issues I checked were related to the system failure”

Anonymous, TX (2016 Ford Escape Titanium 2.0-L 4 Cyl turbo)

“Radio buttons of front fascia and the module are defective and were replace cover by the warranty”

Orlando C., PR (2016 Ford Escape S 2.5-L 4 Cyl)

“sometimes when starting the vehicle REMOTELY the screen does NOT come on....and no functions are available. When I turn the vehicle off and wait abt 2 minutes and turn the vehicle back on the screen and all its' functions works again”

Sabrina R., FL (2016 Ford Escape Titanium 2.0-L 4 Cyl turbo)

“Intermittently goes blank”

Anonymous, TX (2016 Ford Escape Unsure 1.6-L 4 Cyl turbo)

“lost all of screen display”

Anonymous, OH (2016 Ford Escape S Unsure)
External music device interface (e.g., smart phone, MP3 player)

“It's terrible. Randomly restarts songs from beginning, switches from playing an album in order to playing all songs on my iPod in shuffle mode, and far too often starts on the first song listed alphabetically (The A Team by Ed Sheeran, which i now hate) even though I was playing an album or playlist when the vehicle was turned off. Also, it takes a long time to index songs each time i turn on vehicle so i cannot immediately browse for music, but instead must listen to The A Team, again”

Peter F., CT (2016 Ford Escape Titanium 2.0-L 4 Cyl turbo)

“Same thing - difficulty pairing on and off”

Marilyn H., CA (2016 Ford Escape SE 2.5-L 4 Cyl)

“Crude and not nearly as good as the aftermarket Garmin GPS's in my other cars”

Anonymous, VA (2016 Ford Escape Titanium 2.0-L 4 Cyl turbo)

“Off and on. Often will NEVER pair, or will continue to see "buffering" When working fine on my smartphone or in other vehicles. 8 hate this system. I finally just give up most of the time when it works it's good, but it is off and on. The Bluetooth for purchased (even free) music is a must when I purchase a vehicle. My previous vehicle was FORD EDGE and had a surely no problems with vehicle”

Marilyn H., CA (2016 Ford Escape SE 2.5-L 4 Cyl)

“Stopped working in first week, electronics are screwed in this car”

Melissa R., CO (2016 Ford Escape SE 2.0-L 4 Cyl turbo)

“The system will dial a number and connect but will not transmit my voice so the person called cannot hear me”

Anonymous, OK (2016 Ford Escape Titanium 2.0-L 4 Cyl turbo)
Radio

“Sirius XM will lose signal every time I drive by a cell tower”

Luis H., FL (2016 Ford Escape SE 2.5-L 4 Cyl)

“Radio difficult to tune. cannot select and maintain desired stations”

Clayton O., MA (2016 Ford Escape SE 2.0-L 4 Cyl turbo)

“bad reception using xm radio....loses signal quite often”

Willie C., IL (2016 Ford Escape SE 1.6-L 4 Cyl turbo)

“after several times bringing the car back because of problems with the radio we were told that when update was available they would inform us and we could bring the car in and they would install the update I had to bring the car in for inspection and figured they could install it, then were told it would be $100 for the update. This was never discussed before and we had brought the car in several times because of the radio. (Actually 6 times). After fighting with the service manager and Ford”

Anonymous, NY (2016 Ford Escape Unsure Unsure)

“It stops working randomly. Bluetooth stopped working completely temperture guage stuck. Electronics in this car all screwed up”

Melissa R., CO (2016 Ford Escape SE 2.0-L 4 Cyl turbo)
Steering wheel controls

“The on-steering-wheel navigation button malfunctions. We have not had time to take it into the dealership”

Anonymous, IL (2016 Ford Escape Unsure 1.6-L 4 Cyl turbo)

“The car locked up and would not go into park. It ended up being a heated seat wiring issue that shut down the electronics. It was a warranty claim and everything has worked well since it was fixed”

Anonymous, OH (2016 Ford Escape SE 2.0-L 4 Cyl turbo)
Voice control commands

“Half the time is does work”

Anonymous, MI (2016 Ford Escape SE 1.6-L 4 Cyl turbo)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

“Water entered front passenger side after a rain. Traced to an incomplete seal under the rack. Fix was successful”

Bruce A., CA (2016 Ford Escape SE 2.0-L 4 Cyl turbo)

“Leak appeared on driveway and it was a cracked radiator”

Anonymous, FL (2016 Ford Escape Titanium 2.0-L 4 Cyl turbo)

“Water leaking into interior near driver side door”

Anonymous, CA (2016 Ford Escape SE 1.6-L 4 Cyl turbo)
Seals and/or weather-stripping

“The seal around the windshield on the passenger side had come undone. It was necessary to reseal it”

Anonymous, TX (2016 Ford Escape Titanium Unsure)
Squeaks or rattles

“Rattle at speeds above 45 MPH”

Anonymous, FL (2016 Ford Escape SE 2.0-L 4 Cyl turbo)

“Squeak in rear of vehicle”

Anonymous, NY (2016 Ford Escape SE 1.6-L 4 Cyl turbo)

“Noise in rear - not constant but very annoying”

Anonymous, NJ (2016 Ford Escape Titanium Unsure)

“From left rear shock”

Kevin G., GA (2016 Ford Escape SE 1.6-L 4 Cyl turbo)

“Rattle in front dash”

William G., MN (2016 Ford Escape Titanium 2.0-L 4 Cyl turbo)
Wind noise

“Wind is heard when vehicle is driven on highway”

D K., MI (2016 Ford Escape SE 2.5-L 4 Cyl)

“Very high wind noise at speeds above 45 MPH”

Anonymous, FL (2016 Ford Escape SE 2.0-L 4 Cyl turbo)

“The interior is very noisy. At speeds over ~40MPH, there is a LOT of wind/road noise and whistling from air flow. It is so severe that I avoid taking the vehicle on long trips”

Anonymous, NY (2016 Ford Escape Titanium 2.0-L 4 Cyl turbo)

“Change radio front fascia and module. Front windshield rubber seal got lose the dealer glue the rubber seal with black silicon”

Orlando C., PR (2016 Ford Escape S 2.5-L 4 Cyl)

“Wind noise excesive with windows down and cabin noise (road noise is excessive)”

Kevin T., MI (2016 Ford Escape Titanium Unsure)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

“out of alignment”

Anonymous, PA (2016 Ford Escape Titanium 2.0-L 4 Cyl turbo)
Shocks or struts

“i had rumble in the rear of the escape i took it in to ford dealer and they replace both rear shocks no cost”

Anonymous, ON (2016 Ford Escape SE 2.0-L 4 Cyl turbo)

“Banging from the rear during wet weather. Bumpy ride. All this started around 13,000 miles in th month of January, 2017. Dealer replaced 2 rear shocks and a wheel bearing. Noise is gone however bumpy ride and steering wheel vibration still remain. So its back to the dealer for further investigation. We've had 04, 05 08, 10 and 12 Escapes prior to the 2012 with zero issues!”

F O., MA (2016 Ford Escape Titanium 2.0-L 4 Cyl turbo)

“both rear shocks proved defective”

Brian S., WA (2016 Ford Escape Titanium 2.0-L 4 Cyl turbo)

“Replaced left rear shock, due to a rattling sound”

Anonymous, CA (2016 Ford Escape SE 2.0-L 4 Cyl turbo)

“Rear suspension noise. Dealer had to completely replace both rear shocks”

Anonymous, MI (2016 Ford Escape Titanium 2.0-L 4 Cyl turbo)

“Squeaking right rear shock”

Anonymous, ON (2016 Ford Escape SE 1.6-L 4 Cyl turbo)

“Left rear shock was causing a rattle sometimes”

Kevin G., GA (2016 Ford Escape SE 1.6-L 4 Cyl turbo)

“Broken shock absorber”

Anonymous, DE (2016 Ford Escape SE 1.6-L 4 Cyl turbo)
Springs or torsion bars

“left rear torsion bar was very noisy dlr. replaced”

David W., NY (2016 Ford Escape Titanium 1.6-L 4 Cyl turbo)
Steering wheel vibration

“This issue I believe is indicative of a greater problem. Road surface conditions are transmitted to the steering wheel and can also be felt in the floor board as well in the drivers seat. At times when going over a bumpy road the steering will pull from side t o side requiring steering correction”

F O., MA (2016 Ford Escape Titanium 2.0-L 4 Cyl turbo)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

“Slipping when putting in gear or hard shifting when trying to pass someone. Ford re-flashed the transmission and upgraded the code. Fixed both problems most of the time”

Anonymous, MA (2016 Ford Escape Titanium 2.0-L 4 Cyl turbo)
Transmission computer

“I keep having to bring the vehicle in to have the transmission computer reprogrammed every 3 to 5 months. They keep saying that they just need to upgrade the system, but don't say why it works fine for a few months then becomes non-responsive”

Anonymous, NV (2016 Ford Escape S Unsure)
Transmission sensor or solenoid

“Issue downshifting out of over drive at low rpm's. Had been occurring since car was purchased new. Took a few dealership trips to get them to agree something was wrong. Once diagnosed was a fairly quick fix. Been fine since”

Anonymous, CT (2016 Ford Escape Titanium 2.0-L 4 Cyl turbo)

“Made 4 trips and transmission fault lights each time. Dealer continually replaces transmission components”

Anonymous, GA (2016 Ford Escape Titanium 2.0-L 4 Cyl turbo)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Automatic climate control

“AC intermittently does not work”

Anonymous, TX (2016 Ford Escape Unsure 1.6-L 4 Cyl turbo)
Evaporator

“AC system leaked freon”

Anonymous, FL (2016 Ford Escape Titanium 2.0-L 4 Cyl turbo)

“Started leaking had to be replaced”

James K., TX (2016 Ford Escape SE 2.5-L 4 Cyl)
Refrigerant leaks

“AC lost cooling - repaired under warranty at the selling dealer”

Anonymous, PA (2016 Ford Escape SE 2.5-L 4 Cyl)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

“LH fender bolt loose”

Peter L., WA (2016 Ford Escape Titanium 1.6-L 4 Cyl turbo)

“Right rear plastic panel popped out slightly but noticeable”

Rosetta H., IN (2016 Ford Escape Titanium 2.0-L 4 Cyl turbo)
Loose interior trim or moldings

“Windshield interior moulding”

Anonymous, WI (2016 Ford Escape Titanium 2.0-L 4 Cyl turbo)

“I paid to have additional protection on my auto and does not seem to be working well. Grrrr”

Anonymous, IA (2016 Ford Escape Titanium 2.0-L 4 Cyl turbo)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveshaft or axle

“R/F axle/wheel seal”

Donald R., PA (2016 Ford Escape Titanium 1.6-L 4 Cyl turbo)
Driveline vibration

“on acceleration the drive shaft hits the fuel tank shield”

Peter L., WA (2016 Ford Escape Titanium 1.6-L 4 Cyl turbo)
Electrical failure

“Heat did not work at all during cold weather times due to electrical issue”

D K., MI (2016 Ford Escape SE 2.5-L 4 Cyl)

“When the electrical systems failed, the car could not be driven. The car became non-responsive leading to a very frightening close call on the highway. Can't wait to get rid of this vehicle”

Anonymous, NV (2016 Ford Escape S Unsure)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Rotors

“Rotors replaced on front and no more problems”

Michael S., MN (2016 Ford Escape S 1.6-L 4 Cyl turbo)
Squeaking

“Annoying when stopping or backing up. Dealer seemed unable to fix and blamed Ford. Finally fixed by replacing entire assembly”

Anonymous, BC (2016 Ford Escape Titanium 2.0-L 4 Cyl turbo)

“rotors were replaced under warranty, squeaking ended”

Michael S., MN (2016 Ford Escape S 1.6-L 4 Cyl turbo)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Glass defects

“Rear window defroster stopped working”

Bruce G., ON (2016 Ford Escape SE 1.6-L 4 Cyl turbo)
Locks and latches

“Door handle fell out on drivers side”

Anonymous, CA (2016 Ford Escape Titanium 1.6-L 4 Cyl turbo)
Sunroof

“The panoramic sunroof rattles and squeaks when it's open. It is so annoying that I avoid using the sunroof, which was an expensive option”

Anonymous, NY (2016 Ford Escape Titanium 2.0-L 4 Cyl turbo)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Catalytic converter

“Service light came on, converter replaced under warranty”

Dan T., CO (2016 Ford Escape Titanium 2.0-L 4 Cyl turbo)
Exhaust leaks

“My car had nauseating odors/gas inside, during 3 different occasions. A passenger almost passed out/vomited. The dealership had the car for a week and can not determine where the odor is coming from. Very troubling!”

Anonymous, WI (2016 Ford Escape SE 2.0-L 4 Cyl turbo)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Cylinder head

“They're all related”

Anonymous, VT (2016 Ford Escape SE 1.6-L 4 Cyl turbo)
Engine rebuild or replacement

“Ford replaced motor immediately upon discovery of anti-freeze in oil”

Anonymous, VT (2016 Ford Escape SE 1.6-L 4 Cyl turbo)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Battery (not hybrid or electric)

“Car would not start . Found battery had bad cell. Would not a charge. Replaced under warranty”

Anonymous, FL (2016 Ford Escape SE 1.6-L 4 Cyl turbo)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Torque converter

“Again, transmission fault light on every long trip. Dealer continues to change components”

Anonymous, GA (2016 Ford Escape Titanium 2.0-L 4 Cyl turbo)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine knock or ping

“Metal to metal noise - caused by the cuf on the front right axle to be loose. Axel and cuf was replaced under warranty. Very happy with current dealer San Leandro Ford, California - changed dealer after first service due to poor QA at Frontier Ford in San Jose, California”

Anonymous, CA (2016 Ford Escape SE 2.0-L 4 Cyl turbo)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Keyless entry

“remote keyfob had to be replaced within six months”

Anonymous, CT (2016 Ford Escape SE 1.6-L 4 Cyl turbo)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

Compare 2016 Models

Similar Cars
Acura RDX
Audi Q5
BMW X3
Buick Envision
Cadillac SRX
Ford Escape
Honda CR-V
Hyundai Tucson
Infiniti QX50
Jeep Cherokee
Jeep Patriot
Kia Sportage
Lexus NX
Lincoln MKC
Mazda CX-5
Mercedes-Benz GLC
Mitsubishi Outlander
Nissan Rogue
Porsche Macan
Subaru Forester
Toyota RAV4
Volkswagen Tiguan
Volvo XC60
This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
AIR BAGS:KNEE BOLSTER
Jun 26 2017
In the event of a crash, if the driver's knee air bag does not inflate as intended, the driver has an increased risk of injury.
Summary:
Ford Motor Company (Ford) is recalling certain 2016 Ford Escape vehicles. The driver's knee airbag modules installed in these vehicles were produced without the inflator gas generant material, and, as a result, the air bags may not inflate properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
What should you do:
Ford will notify owners, and dealers will replace driver's knee air bag, free of charge. The recall began on August 8, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C11.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V398000
Potential Number of Units Affected: 3
Check Vehicle for Unrepaired Recalls
Enter a valid 17-character VIN
Enter a valid 17-character VIN
Change Vehicle