The Expedition is generally well designed. It has a spacious and comfortable interior, a steady ride, flexible seating and a roomy third-row seat. However, the vehicle's 5,900-pounds of heft results in leisurely acceleration and abysmal fuel economy.
Alerts
There are 4 recalls on this vehicle. Learn More.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"Amazing handleing, good towing, poor gas mileage"

Anonymous, MS (2004 Ford Expedition)

"V8 power when I need it."

KEN C., OR (2004 Ford Expedition)

"With a 5.4Liter V-8, acceleration is just fine, even in this heavy vehicle. Since I have grown out of drag racing, it is all I want. I believe the handling is as good as can be had on this type of vehicle."

DAVID K., IA (2004 Ford Expedition)

"Best vehicle I've ever owned."

Anonymous, VA (2004 Ford Expedition)

"It drives very well on the highway. It was used when his sister gave it to him."

CAROL P., WA (2004 Ford Expedition)

"The small 4.6L V8 is really inadequate. There are situations uphill at hiway speeds where pedal to the metal can't pevent slowing down."

ROGER S., NJ (2004 Ford Expedition)

"Absolutely LOVE the tight turning radius. Makes u turns and parking a breeze!"

JENNIFER T., NC (2004 Ford Expedition)

"Great v6 engine and accelerates when I need to."

Anonymous, MN (2004 Ford Expedition)

"This vehicle accelerates as if it weighed 20,000 pounds, even with the V-8 5.4L engine! Also, at 40-50 MPH, the drive system makes a howling noise that has never turned into a mechanical problem but is annoying. I do love the way it goes through snowy roads while in 4WD. Feels stable and safe."

Bryan K., WI (2004 Ford Expedition)

"See previous notes"

Kenneth S., FL (2004 Ford Expedition)

"Acceleration and power. Pulls trailer well"

Severt J., NC (2004 Ford Expedition)

"Cumfortable & safe feeling on the road. Arrive at destination rested, not tired! Enough power to get out of undesirable situations. Great ride!"

Anonymous, GA (2004 Ford Expedition)

"Smooth drive and responsive handling."

Elena C., GA (2004 Ford Expedition)

"Gas mileage SUCKS. Does not handle well in 4-wheel drive."

Tim H., OH (2004 Ford Expedition)

"Acceleration is good, but would be better if it did not have the tow package. Gas mileage would be better also. Handling is good except on some tight turns - big vehicles tend to sway abit."

Art H., PA (2004 Ford Expedition)

"Motor has very good pick up and plenty of power, I tow a Travel trailer, does great."

Cliff S., OR (2004 Ford Expedition)

"It is totally satisfactory in towing my boats, handling in severe weather, snow and ice. The four wheel drive and stability control are excellent."

Pete L., SC (2004 Ford Expedition)

"power to maintain highway speed in traffic. good stability on poor quality roads"

Wayne E., NV (2004 Ford Expedition)

"Long hauls and large groups are both comfortable. And it pulls our camper with ease. New Expedition is not nearly as heavy or powerful."

Bruce G., CO (2004 Ford Expedition)

"Safety"

Anonymous, AK (2004 Ford Expedition)

Comfort

Includes seats, climate control, noise, and ride

What Owners Say

"Eddie Bauer edition, very comfortable, even when loaded."

KEN C., OR (2004 Ford Expedition)

"Some of the controls (i.e. seat climate control, trip computer) were not readable or accessible while driving, and required looking away from the road when employed. Seat heating & air conditoning were a great extra, however, they have steadily reduced their functioning over the years."

Anonymous, NJ (2004 Ford Expedition)

"The seats fit very well for longs trips, the controls are logical, everything feels like it is where it should be."

Anonymous, VA (2004 Ford Expedition)

"In 2004 when I purchased this vehicle new, it had heated AND air conditioned seats in the front. What a delight. I love this vehicle but only drive it when hauling dog, kids, etc because of the mpg in a V8. It is THE vehicle I feel safe in and it responds well steering and braking."

Anonymous, MT (2004 Ford Expedition)

"The A/C works great. That is important when your summer temps are over 100. It cools off the whole inside very rapidly."

Anonymous, NV (2004 Ford Expedition)

"Very comfortable ride,roomy seats, great road trip car, engine has power."

Anonymous, MN (2004 Ford Expedition)

"It is one of the very best riding vehicles I have ever owned. (I owned a 1999 previously to this one) It is easy to drive, the seats are comfortable, they are heated or cooled. External vision is outstanding."

DAVID K., IA (2004 Ford Expedition)

"The Expedition is a VERY large vehicle, and we always have plenty of room. Even people in the third row seat (and we do often carry 8 people total) say the leg room is nice. Climate control is easy to use, and we have dual AC and driver and passenger controls, so everyone can set a temp. It is a tad noisy on the road, but it is a big SUV with a big engine, but it gets us to where we are headed in comfort and safety, so I can forgive a little road noise."

BRONSON B., GA (2004 Ford Expedition)

"Seats are very unsupportive."

Chris M., TN (2004 Ford Expedition)

"Memory Seats malfunctions on all levels"

Timothy P., IL (2004 Ford Expedition)

"Room to transport up to 7 people."

Anonymous, CO (2004 Ford Expedition)

"Really comfortable driver's seat for long trips"

R H., TX (2004 Ford Expedition)

"The suspension has become very squeaky and make noise at most every bump. After 116000 mile smoothness of the ride has deteriorated considerably..Don't feel there is enough value ($) remaining in this vehicle to invest in repairs. As a 6'2" guy the seats are large enough to support leg and make long distance driving tolerable"

Harold H., IL (2004 Ford Expedition)

"Very comfortable seats,can drive for hours.No noise or rattles."

Cliff S., OR (2004 Ford Expedition)

"Seats are extremely comfortable with enough adjustments for each driver. Very comfortable ride and steering. There is road noise - slight whistling at windows."

Elena C., GA (2004 Ford Expedition)

"It has been trouble free. Gas mileage not great"

Severt J., NC (2004 Ford Expedition)

"Seating is excellent for a 6 ft 200 lb man. I couldn’t improve upon it. Noise levels, ride are excellent. I don’t want to replace this venhicle because I may be disappointed"

Pete L., SC (2004 Ford Expedition)

"great family car. roomy for family vacations. comfortable for multiple passangers"

Wayne E., NV (2004 Ford Expedition)

Value

Did you get what you wanted relative to the price you paid?

What Owners Say

"Had major brake andpower steering lines rust rhrough, also Body rust"

GEORGE H., NJ (2004 Ford Expedition)

"Although it was rather expensive when we bought it new, it has been a very reliable vehicle and has been very useful. It still runs & handles like new, the paint still looks new, and (knock on wood) I feel it will be on the road for at least another 10 years. It's been eight years since we paid it off and the only major repair was the replacement of a cracked intake manifold. Other than that, the only costs other than routine maintenance, has been for normal wear & tear items (tires, brakes,"

MIKE S., MO (2004 Ford Expedition)

"repair costs have been minimal"

Anonymous, MT (2004 Ford Expedition)

"How was able to get it under the Ford friends and family plan but if I had to pay full price I probably would not have bought this vehicle"

Anonymous, VA (2004 Ford Expedition)

"Expedition has done everything asked, boat trailers, uhaul trailers including automobiles. Long drives to beaches with 5 and more persons. Part of family now."

Kenneth S., FL (2004 Ford Expedition)

Styling

How it looks inside and out

What Owners Say

"It is a big SUV, which are not great styling wise, but this one just comes across better to me than most of the other big SUV's on the market."

Anonymous, VA (2004 Ford Expedition)

"For a car that is now 12 years old, it still looks good and relevant. The headlights still look stylish. I can't believe it's 12 years old. It's held up quite well, and I would definitely but it again."

BRONSON B., GA (2004 Ford Expedition)

"Well Balanced"

Anonymous, MS (2004 Ford Expedition)

Would you buy this car again?

2004 vehicles
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Chevrolet Tahoe
Dodge Durango
Ford Expedition
Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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