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In a class generally known for bland styling and a lack of driving excitement, the Ford Fusion is like a fresh, charismatic newcomer. But also like some promising and talented celebrities, it has just enough quirks to erode your enthusiasm. The Fusion looks upscale and stylish and handles like a really good European sports sedan. We bought three versions: a top-trim Titanium, a mid-trim SE, and the SE Hybrid.
Alerts
There are 6 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2015 Ford Fusion has been recalled 6 times by NHTSA. View Recalls
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Overall Reliability Verdict
Potential Trouble Spots
Engine Major
Engine Minor
Engine Cooling
Transmission Major
Transmission Minor
Drive System
Fuel System
Electric System
Climate System
Suspension
Brakes
Exhaust
Paint/Trim
Body Integrity
Body Hardware
Power Equipment
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 500,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2018 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2015 Ford Fusion owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

In-dash navigation system (GPS)

“UNRELIABLE FOR DIRECTIONS”

Steve S., AZ (2015 Ford Fusion SE Hybrid 2.0-L 4 Cyl hybrid)

“The traffic feature does not work even with the proper subscription to the service”

Anonymous, ON (2015 Ford Fusion SE 1.5-L 4 Cyl turbo)

“Error message from the Card”

Anonymous, NE (2015 Ford Fusion SE Hybrid 2.0-L 4 Cyl hybrid)
Voice control commands

“BLUETOOTH: PEOPLE DO NOT HERE ME AT TIMES. VOICE CONTROL DOES NOT HEAR OR UNDERSTAND ME AT TIMES”

Steve S., AZ (2015 Ford Fusion SE Hybrid 2.0-L 4 Cyl hybrid)

“The system does not accurately recognize voice commands. An update did not help. Will be taking it in for warranty service soon”

Anonymous, OR (2015 Ford Fusion SE 2.5-L 4 Cyl)
Backup or other camera/sensors

“When I put car in reverse the screen would become scrambled and wave”

Anonymous, TN (2015 Ford Fusion S 2.5-L 4 Cyl)
Phone pairing (e.g., Bluetooth)

“Had difficulty maintaining bluetooth paring--dealership assisted in resolving issues”

Anonymous, IL (2015 Ford Fusion Titanium 1.5-L 4 Cyl turbo)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

“Stutter, clunk, hard shift, jerk when accelerator is firmly depressed”

Bruce C., NY (2015 Ford Fusion SE 2.5-L 4 Cyl)

“When accelerating quickly the shift points are too long between gears. When traveling the trans has a bad habit not wanting to go into 4th or 5th smoothly when speeding up”

Anonymous, SC (2015 Ford Fusion S 2.5-L 4 Cyl)

“This trans is very slow to respond, easily confused if you accelerate quickly then release, will get hung up in the last gear and not move to the next. When traveling after a period of time I go to accelerate when it comes out of 6th gear there is a loud bang. Most of these issues have been addressed with now a trans that shifts a bit better but still far from my expectations. If you're one of these drivers that never gets over 60 then these issues are not noticed”

A N., SC (2015 Ford Fusion S 2.5-L 4 Cyl)
Clutch adjustment

“making the shift smother”

Anonymous, VA (2015 Ford Fusion SE 2.5-L 4 Cyl)
Transmission sensor or solenoid

“All the solenoids have been replaced which helped with the shifting, but did not cure the VERY slow response of this trans. Also 3rd gear still hesitates (sticks) going into 4th unless I'm accelerating very slowly”

A N., SC (2015 Ford Fusion S 2.5-L 4 Cyl)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Difficult to fill up gas tank

“This was a problem with the Power Control Module that went out....it kept telling me there was a problem with the Fuel Filler Inlet, when there wasn't”

Anonymous, IL (2015 Ford Fusion SE Hybrid 2.0-L 4 Cyl hybrid)
Engine computer

“The Power Control Module went out. They replaced it with a refurbished one that also did not work. Then replaced with a new part that has worked fine since. This took 5 weeks to complete”

Anonymous, IL (2015 Ford Fusion SE Hybrid 2.0-L 4 Cyl hybrid)

“!.5 liter engine auto stop/start needs repair”

James K., FL (2015 Ford Fusion SE 1.5-L 4 Cyl turbo)

“The coolant senor failed resulting in engine shut down”

T B., OH (2015 Ford Fusion SE 1.5-L 4 Cyl turbo)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

“misalignment of the doors, it was fixed by the dealer”

Anonymous, TX (2015 Ford Fusion SE 2.5-L 4 Cyl)
Mirrors

“A tiny hairline crack appeared in the small accessory mirror (blind spot mirror) on the main mirror, drivers side. This was noticed the day after we had taken delivery and washed the car. The dealer refused responsibility for the problem”

Anonymous, CA (2015 Ford Fusion Titanium Hybrid 2.0-L 4 Cyl hybrid)
Windows

“Replaced windshield due to factory defects (Visual Aberrations)”

Mark Z., FL (2015 Ford Fusion SE 2.5-L 4 Cyl)
Tailgate, hatch or trunk

“Very very poor fit for trunk and hood”

Howard H., NY (2015 Ford Fusion Titanium 2.0-L 4 Cyl turbo)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Automatic climate control

“The climate control system was unresponsive on a 2hr drive from Pgh., PA, to Erie, PA in January. Adjustments made to the climate controls on the MyFordTouch did not have any impact. The fan and temp could not be changed. Had to shut down and restart”

Joseph M., PA (2015 Ford Fusion SE Hybrid 2.0-L 4 Cyl hybrid)

“System was blowing heat instead of cooling due to faulty computer”

Anonymous, FL (2015 Ford Fusion Titanium 2.0-L 4 Cyl turbo)
Blower (fan) motor

“The blower motor went out and had to be replaced”

David M., MS (2015 Ford Fusion SE 2.5-L 4 Cyl)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Shocks or struts

“the car had 3000 miles on it when one of the read shocks/struts failed”

Tyler B., IL (2015 Ford Fusion Titanium Hybrid 2.0-L 4 Cyl hybrid)
Steering linkage (includes rack and pinion)

“Front steering rack had a failure resulting in no power steering. Rack was replaced under warranty. Error occured when car was parked”

Richard D., FL (2015 Ford Fusion Titanium 2.0-L 4 Cyl turbo)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Battery (not hybrid or electric)

“Two dead batteries in a car that is garaged kept (December and February)”

Anonymous, NJ (2015 Ford Fusion SE 1.5-L 4 Cyl turbo)
Starter

“Car often will not start on initial try. Must try 2 to three times”

Anonymous, VA (2015 Ford Fusion SE Hybrid 2.0-L 4 Cyl hybrid)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Squeaks or rattles

“Passenger seat belt side column attachment is slightly loose & rattling”

Anonymous, CA (2015 Ford Fusion SE Hybrid 2.0-L 4 Cyl hybrid)

“Rattle coming from the sunglass compartment. Dealer made corrections and noise went away”

Anonymous, FL (2015 Ford Fusion Titanium 2.0-L 4 Cyl turbo)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

“Canister purge valve”

Scott M., KS (2015 Ford Fusion Titanium Hybrid 2.0-L 4 Cyl hybrid)

“Just a failed sensor that caused the engine to lose power and die”

Anonymous, CO (2015 Ford Fusion SE 2.0-L 4 Cyl turbo)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Exterior lights (other than headlights)

“Headlights turn off when the blinker is on”

Anonymous, FL (2015 Ford Fusion SE 2.5-L 4 Cyl)
Warning lights

“Boken wire. Dealer found it after long search. No charge!”

Anonymous, MI (2015 Ford Fusion Unsure Unsure)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

“Rear splash guards came loose and fell onto tires causing rubbing”

Justin S., NE (2015 Ford Fusion Titanium Hybrid 2.0-L 4 Cyl hybrid)
Paint (fading, chalking, cracking, or peeling)

“Paint on dashboard console was bubbling and peeling. It was replaced at no charge under warranty”

Anonymous, WI (2015 Ford Fusion SE 1.5-L 4 Cyl turbo)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Cylinder head

“At around 14000 miles, an intake valve guide dropped. The valve hit the guide and broke pieces off of it, that then went into the cylinder. That head was replaced with a new one. While the tech was on an extended test drive (9 miles) to insure everything was OK, another intake valve guide dropped on a different cylinder!! This time, the pieces damaged the piston and cylinder wall! The engine assembly was then replaced. The car was out of service for about 6- 7 weeks during the first 18 month”

Anonymous, CA (2015 Ford Fusion Unsure 2.5-L 4 Cyl)
Engine rebuild or replacement

“The engine was replaced due to bottom end damage as the result of having a valve guide drop and pieces went into the cylinder. Initially the gas miles was way down; about 5 mpg less than usual, driving over the same road and conditions as before. After about 3-4 tanks of gas (more than 1000 miles), the mileage was back to normal for this car. So far, this engine has been OK”

Anonymous, CA (2015 Ford Fusion Unsure 2.5-L 4 Cyl)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Clutch replacement

“replacement”

Anonymous, VA (2015 Ford Fusion SE 2.5-L 4 Cyl)
Torque converter

“Had to be replaced. Process took over a week to complete”

Anonymous, NY (2015 Ford Fusion Titanium 2.0-L 4 Cyl turbo)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Master cylinder

“See previous comments RE: "brake booster"”

Anonymous, MA (2015 Ford Fusion SE Hybrid 2.0-L 4 Cyl hybrid)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

“Sync stopped recognizing voice commands”

Anonymous, WI (2015 Ford Fusion SE 2.0-L 4 Cyl turbo)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
May 13 2019
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Summary:
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
What should you do:
The remedy for this recall is still under development. An interim owner notification letter was mailed May 30, 2019. A second letter will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V362000
Potential Number of Units Affected: 259182
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Jul 16 2018
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Summary:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
What should you do:
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V471000
Potential Number of Units Affected: 504182
STEERING:WHEEL AND HANDLE BAR
Mar 12 2018
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Summary:
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
What should you do:
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V167000
Potential Number of Units Affected: 1301986
SEAT BELTS:FRONT
Dec 05 2016
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Summary:
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
What should you do:
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V875000
Potential Number of Units Affected: 603392
STEERING:ELECTRIC POWER ASSIST SYSTEM
Apr 28 2015
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Summary:
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
What should you do:
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 15V250000
Potential Number of Units Affected: 487301
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
Nov 18 2014
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Summary:
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
What should you do:
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V736000
Potential Number of Units Affected: 56479
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