The Sierra 2500 HD (for 'heavy duty') and its near twin Chevrolet Silverado 2500 are true rough and tumble workhorses, but with enough creature comforts and modern amenities, they serve as versatile mobile workplaces. High points include a diesel powertrain that's cultured and brawny, and an intuitive infotainment system. However, for day-to-day comfort, we'd avoid the super-stiff Z71 suspension.
Alerts
There are 5 recalls on this vehicle. Learn More.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"good acceleration and handling outside mirror system excellent, though difficult to get used to as they are so large they do block some of your view when making turns"

Robert L., ON (2016 GMC Sierra 2500HD)

"Good power, comfort, and breaking"

Anonymous, PA (2016 GMC Sierra 2500HD)

"I do a lot of interstate driving as well as a lot of driving on winding mountain roads. The ride and handling on the interstate is very refined. But when I need to maneuver and accelerate or decelerate rapidly in the mountains, the truck is very responsive. I love it. My only wish is that it had a sharper turning radius, as it is not an easy vehicle to get into a parking spot."

Jeffrey A., VA (2016 GMC Sierra 2500HD)

"When I want to go.......it goes."

Anonymous, CO (2016 GMC Sierra 2500HD)

"acceleration is very good (turbo diesel)"

Anonymous, CA (2016 GMC Sierra 2500HD)

"Great vehicle for towing, plenty of power up hills, jake break works well downhill"

Charles P., CA (2016 GMC Sierra 2500HD)

"Best truck for pulling an RV."

Anonymous, CA (2016 GMC Sierra 2500HD)

"Lots of power in any situation. Very quiet, especially at highway speeds."

Anonymous, NE (2016 GMC Sierra 2500HD)

Comfort

Includes seats, climate control, noise, and ride

What Owners Say

"classic truck feel, sturdy, you sit high with good visibility and very comfortable seats"

Anonymous, MB (2016 GMC Sierra 2500HD)

"seats are very adjustable. very little noise"

Anonymous, CA (2016 GMC Sierra 2500HD)

"Very comfortable on long rides. Power seats on both sides helpful and the rear seat leg room is plentiful"

Anonymous, WA (2016 GMC Sierra 2500HD)

"Seats are comfortable and ride is quiet"

F B., NY (2016 GMC Sierra 2500HD)

Value

Did you get what you wanted relative to the price you paid?

What Owners Say

"Good truck for the money."

Anonymous, CA (2016 GMC Sierra 2500HD)

"This vehicle is well built but, not happy with reliability. The u joint has been replaced twice. The steering system has been replaced. Love the vehicle. We bought this vehicle for our retirement. Looking at trading it in already. Sad"

Anonymous, CO (2016 GMC Sierra 2500HD)

Would you buy this car again?

2016 vehicles
Chevrolet Silverado 1500
Chevrolet Silverado 2500HD
Chevrolet Silverado 3500HD
Ford F-150
Ford F-250
Ford F-350
GMC Sierra 1500
GMC Sierra 2500HD
GMC Sierra 3500HD
Ram 1500
Ram 2500
Toyota Tundra
Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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