Product Reviews

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Getting your first car is a big deal. Often your budget is constrained. You quickly realize that $22,000 doesn't go very far when shopping new and consider how low your expectations need to go. And then you start to debate whether a reliable used car might not make more sense. For those on this new vs.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Comfort

Includes seats, climate control, noise, and ride

Value

Did you get what you wanted relative to the price you paid?

Would you buy this car again?

2017 vehicles
Honda HR-V
Mazda CX-3
Subaru Crosstrek
Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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