The three-row Palisade is an extremely functional family vehicle, distinguished by a no-nonsense powertrain and thoughtfully designed interior. It joins the mechanically related Kia Telluride in disrupting the rankings within this popular vehicle class. The Palisade scored high in our testing but not as high as the Telluride. Several nuances in terms of ride, handling, braking, and control layout account for the difference.
Alerts
There is 1 recall on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.
Emissions
Greenhouse Gas Greenhouse Gas The Greenhouse Gas Rating represents the amount of carbon dioxide the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).
Smog Rating Smog Rating The Smog Rating represents the amount of health-damaging and smog-forming airborne pollutants the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Transmission Minor Transmission Minor Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.
NA
Drive System Drive System Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS and ESC standard. Side and head protection air bags.
Road Test

The three-row Palisade is an extremely functional family vehicle, distinguished by a no-nonsense powertrain and thoughtfully designed interior. It joins the mechanically related Kia Telluride in disrupting the rankings within this popular vehicle class.

The Palisade scored high in our testing but not as high as the Telluride. Several nuances in terms of ride, handling, braking, and control layout account for the difference.

Seating
2 front, 3 rear, 3 third
Drive Wheels
AWD , Front
Warranty
Coverage varies among versions of this vehicle

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • 8-speed Automatic
Engines Available
  • 3.8-liter V6 (291 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2020 Hyundai Palisade owners. The owner comments describe problems respondents experienced with this vehicle.

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Seals and/or weather-stripping

"wind noise from moonroof seal"

Anonymous, FL (2020 Hyundai Palisade SE 3.8-L V6)

"SAme"

Anonymous, NC (2020 Hyundai Palisade SEL 3.8-L V6)

"Excessive wind noise from door and window seals at highway speed. Substantially but not completely resolved."

Anonymous, (2020 Hyundai Palisade SEL 3.8-L V6)

"They are related in some way to my previous post."

Anonymous, NY (2020 Hyundai Palisade Ultimate 3.8-L V6)
Wind noise

"Driver side window wind noise starts about 45 mph. Reported to dealer after 2 weeks of ownership. They were aware, replaced exaggeration above window. No relief, actually intensified. Long trips during that period were very uncomfortable. Returned to dealer for second fix, which was to replace side mirror but told that would not be done until there was an official recall..which would be after some huge number of complaints. Basically no help, go live with it. At $40,000, I don't like that answer. Problem seems to be widely reported on owner forums."

Anonymous, SC (2020 Hyundai Palisade SE 3.8-L V6)

"There is a high-pitched noise coming from driver's side window area while driving at highway speeds. The noise level increases with vehicle speed starting at around 65mph, although wind gusts also are a contributing factor. The noise similar to the high-pitched sound that a tea kettle makes with boiling water. It is loud enough to not only be a major nuisance, but also a safety concern because you can not carry a conversation with other passengers, much less hear external sounds. The wind noise disappears when you recirculate the cabin air vs. having fresh air. Also, the wind noise begins at lower vehicle speeds and is much louder when you increase the fan speed manually."

Anonymous, CA (2020 Hyundai Palisade SEL 3.8-L V6)

"On the highway the driver's window sounds like it is slightly open. The roof rail is also a bit loose. The dealer is going to fix both things."

Anonymous, MA (2020 Hyundai Palisade SEL 3.8-L V6)

"Front door seals have loud wind noise, manufacture technical bulletin provided no help."

Anonymous, NC (2020 Hyundai Palisade SEL 3.8-L V6)

"Windows are very thin. When Climate control is on and cabin fan is set higher with windows closed, the pressure in the inside causes the front two windows to vibrate at a very annoying level at higher speeds (65 mph and higher). TSB's didn't fix the issue. Still unfixed and awaiting some kind of resolution from Hyundai. Long trips are almost unbearable with the noise."

Anonymous, (2020 Hyundai Palisade SEL 3.8-L V6)

"We experience wind noise when cruising at highway speeds with the Climate System on Auto. When we switch the air to recirculate the wind noise stops."

Anonymous, WA (2020 Hyundai Palisade Ultimate 3.8-L V6)

"Driver's side wind noise at highway speeds"

Anonymous, CA (2020 Hyundai Palisade Limited 3.8-L V6)

"Whistling noise from one door that was fixed by replacing door seal."

Anonymous, VT (2020 Hyundai Palisade Limited 3.8-L V6)

"Driver's side window has a slight whistle as speed increases. Dealer has stated will be addressed at servicing."

Anonymous, CA (2020 Hyundai Palisade Limited 3.8-L V6)

"Wind noise at interstate speeds"

Anonymous, LA (2020 Hyundai Palisade Limited 3.8-L V6)

"the driver side window had a whistling sound when driving above 45 mph with any kind of outside wind or faster speeds of 50 to 70 mph. The noise was very annoying."

Anonymous, (2020 Hyundai Palisade Limited 3.8-L V6)

"Although this wind noise did not cause my car to become inoperable it is unacceptable for a new car to have this loud of a wind noise coming through the driver side top back corner of the door. I have taken the vehicle in at which time the service guy said he did not hear anything but when talking to the service person at the counter he had said that they had had numerous complaints about this. They have not come up with a recall. The wind noise is so loud that you can not use the Bluetooth on the car. It is not enjoyable to drive."

Anonymous, WI (2020 Hyundai Palisade Limited 3.8-L V6)

"There is a "whistle" coming from the front passenger side near the roof. The car has been back to the dealer 3 times. This is a well documented fault which I knew about when I bought the car but figured the dealer would solve the problem but has not up to date. It is VERY annoying and it comes and goes which is the problem. The dealer and various web sites think it is related to the window frame mounted to the door. Various shims have been tried but to no avail. The car is really great except for this issue and I getting the feeling that Hyundai is not very interested in fixing it. I may have to invoke the new york lemon law if i cant get satisfaction but I really don't want to lose this car because it is prefect otherwise."

Anonymous, NY (2020 Hyundai Palisade Ultimate 3.8-L V6)

"When the wind is blowing above 20 mph, I hear a wind noise when I'm driving. Sometimes it's minor, but other times the wind sounds fierce. The dealer said they'll fix it when I bring it in for the first servicing."

Anonymous, IL (2020 Hyundai Palisade Unsure 3.8-L V6)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Hardware replacement

"The entire unit had an issue whereby it was also draining the battery"

Anonymous, FL (2020 Hyundai Palisade Limited 3.8-L V6)
In-dash navigation system (GPS)

"Navigation frozen, had to use reset push switch to reset screen turns blue."

Anonymous, MA (2020 Hyundai Palisade SEL 3.8-L V6)

"The one software update to the Hyundai in-dash GPS since getting it new a year ago has actually made the navigation worse. It will now indicate that the driver can turn right or left from lanes that actually don't permit it. For example, on some busy streets, the system will now indicate that can right or left from a center lane when it's both illegal and unsafe as there are already dedicated turn lanes at those intersections. So if a driver blindly follows the updated GPS instructions, they will likely cause an accident. The original GPS was often inaccurate and will try to send a driver blocks away from where the actual address or business they had entered on the system, but at least the lane direction indicators were more accurate and it didn't indicate that drivers could turn from lanes that don't permit it."

Anonymous, (2020 Hyundai Palisade Ultimate 3.8-L V6)
Software update fixes

"related to blind spot monitor required only software to update."

Anonymous, FL (2020 Hyundai Palisade Limited 3.8-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveshaft or axle

"Vibration started at about 2000 miles. Dealership replaced drive shaft which corrected the problem. This was a known issue in early production."

Anonymous, OH (2020 Hyundai Palisade SEL 3.8-L V6)

"The vehicle would shake at speeds of 63-70 mph. It was identified that the driveshaft was the culprit and the dealer replaced it on warranty. I no longer have the problem"

Anonymous, IL (2020 Hyundai Palisade Unsure 3.8-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Body control module

"Rear seat control module failed and was replaced by the dealer"

Anonymous, FL (2020 Hyundai Palisade Limited 3.8-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"Fit and finish on alignment of front door with passenger door. Also gas flap doesn't fit flat with body of car."

Anonymous, (2020 Hyundai Palisade Limited 3.8-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

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