The Cherokee finally gives Jeep a small SUV for those who want the brand's trail cred, but don't want to pay Grand Cherokee prices. While it does offer a lot of workhorse capability for this class, it fails to get a lot of the day-to-day basics right. The list of flaws is long. Performance and fuel economy from the four-cylinder engine are pathetic.
Alerts
There are 12 recalls on this vehicle. Learn More.

Reliability

We expect the 2022 Cherokee will be less reliable than the average new car. This prediction is based on data from 2019, 2020 and 2021 models. Select the used car model year to see reported issues with those similar past models.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2014 Jeep Cherokee has been recalled 12 times by NHTSA. View Recalls
Research Years * Redesign year
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Overall Reliability Verdict
NA
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
NA
Engine Minor
NA
NA
Engine Cooling
NA
NA
Transmission Major
NA
NA
Transmission Minor
NA
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Drive System
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Fuel System
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Electric System
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Climate System
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Suspension
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Brakes
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Exhaust
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Paint/Trim
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Body Integrity
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Body Hardware
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Power Equipment
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In-car Electronics
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Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2021 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2014 Jeep Cherokee owners. The owner comments describe problems respondents experienced with this vehicle.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Gear selector or linkage

"Car could not be shifted into gear. When tow truck operator arrived and was able to put it into gear, the shift mechanism broke and had to be replaced entirely."

Anonymous, MD (2014 Jeep Cherokee Limited 3.2-L V6)

"The Throttle Body was bad and had to be replaced. It took several weeks to get the parts. It was covered by the extended warranty."

William W., WV (2014 Jeep Cherokee Limited 3.2-L V6)

"Major issues include vehicle constantly searching for the correct gear; loud, winding noises going up steep hills (over-revving in low gear), skips when just out of park (without shut off turned on), loud, high-pitched ringing when car shuts off, gri"

Anonymous, NH (2014 Jeep Cherokee Latitude 2.4-L 4 Cyl)
Rough shifting

"Began between first and second gears. Eventually got worse when transmission would shift up or down Dealer did 3 updates before finally replacing transmission"

Jeffrey A., UT (2014 Jeep Cherokee Latitude 2.4-L 4 Cyl)

"Rough shifting from 2nd to 3rd gear"

Ron S., ON (2014 Jeep Cherokee Sport 3.2-L V6)

"The gear shifting is very rough; it started out with very delayed shifting and after a factory adjustment to the software the car now jumps in and out of gear suddenly"

Adam R., CA (2014 Jeep Cherokee Trailhawk 2.4-L 4 Cyl)

"Inconsistent down shifting at low speeds. Also, will only shift into 9th gear at over 80 mph"

Anonymous, VA (2014 Jeep Cherokee Limited 3.2-L V6)

"The transmission in the 2014 Jeep is the worst I've ever experienced. It did not work right form the start and has continued to be an issue the entire time I've owned it. Jeep has done recalls and it has been in the shop multiple additional times but the transmission is still junk. This is my 3rd Jeep product but I will not be purchasing another one since this vehicle is so unreliable"

Matt H., CO (2014 Jeep Cherokee Trailhawk 3.2-L V6)

"Transmission will surge forward before I put it in gear. It is very difficult to try to inch forward, it wants to jump forward"

Anonymous, CO (2014 Jeep Cherokee Latitude 3.2-L V6)

"Transmission would occasionally make a clunky sound when shifting"

Alexander S., WA (2014 Jeep Cherokee Latitude 3.2-L V6)

"clunky shifting from 4th to 5th gear allegedly attributed to a software problem. after multiple service calls, they cannot fix it"

Anonymous, OH (2014 Jeep Cherokee Limited 3.2-L V6)

"Shifted very roughly after about 3000 miles. Had the system re-flashed and the problem went away until about 6000 miles, when it started shifting roughly again. The mechanic at the dealer said that after re-flashing, the transmission "learns how you drive, so be careful." Apparently, after a while, it forgets and has to be "re-learned""

Anonymous, NV (2014 Jeep Cherokee Latitude 3.2-L V6)

"After computer update the automatic shifting would not drop down to the lower gear when coming to a stop. Taking off, the car jerks as it has to go into a lower gear to accelerate again."

Anonymous, MN (2014 Jeep Cherokee Trailhawk 3.2-L V6)

"Long trip (driving hi-way speed for two hours) .stop and park vehicle then start again and shift to drive and move forward the vehicle will surge forward, I brake quickly and you hear a bang feels like ..transmission shifting in higher gear then back down . This happens only on long trips . Had the vehicle checked for computer updates...all normal ."

Anonymous, ON (2014 Jeep Cherokee 2.4-L 4 Cyl)

"The vehicle shifts very hard between first thru fourth gear and has been in the repair shop several times with this issue. Also, it NEVER goes into the highest road gear...dealer says road conditions have to be perfect for the highest gear to be reached but it doesn't get there on a several mile long downhill run with a tail wind and the cruise control set at 75!"

Anonymous, AR (2014 Jeep Cherokee Latitude 2.4-L 4 Cyl)

"It doesn't seem to downshift when slowing or stopping. No acceleration when starting up - thinks it is still in 2nd or 3rd. Takes a long time to shift to the next gear (2nd, 3rd, 4th)."

Linda P., OR (2014 Jeep Cherokee Latitude 3.2-L V6)

"This vehicle has a nine speed transmission. This means that at any given time I am in the wrong gear. It shifts too soon at start up and I don't have the power to accelerate as needed. It is searching for the right gear. It has been re-flashed by the dealer numerous times."

John K., FL (2014 Jeep Cherokee Latitude 3.2-L V6)

"This is an on-going problem that mostly affects shifting into 5th gear. It has been back to the dealer many times without ever being corrected. They have told me that they cannot detect the problem sometimes or else they tell me that I must live with it as many other vehicles now have the same issue."

Anonymous, OH (2014 Jeep Cherokee Limited 3.2-L V6)

"The transmission has shifted rough since the day I bought the vehicle. It is especially rough on rolling starts when the vehicle stays in 3rd gear, revs up, then slams into 1st gear."

Anonymous, NY (2014 Jeep Cherokee Latitude 3.2-L V6)

"Shifting hesitates from a full stop. Not smooth between gears. Takes time to shift down after uphill drive at higher RPM."

Anonymous, (2014 Jeep Cherokee Limited 3.2-L V6)

"lousy upshifting"

Anonymous, NJ (2014 Jeep Cherokee Limited 3.2-L V6)

"Would not reliably downshift, causing dangerous situation when merging with traffic."

Anonymous, PA (2014 Jeep Cherokee Limited 3.2-L V6)

"does,nt seem to want to shift gears when going uphill transmission whines and shifts about 4,000 rpm"

Anonymous, CT (2014 Jeep Cherokee Limited 3.2-L V6)

"While driving, the car jerks sometimes, especially @ higher speeds or pulling off from a stopped position like a red traffic light.Car tech said these cars have 9 gear shifts and he has seen this problem with this car a lot. He said there is nothing wrong with car, it is the gears shifting."

Anonymous, MD (2014 Jeep Cherokee Limited 2.4-L 4 Cyl)

"Currently transmission in 2014 Jeeps are in a recall and settlement in court."

Anonymous, MO (2014 Jeep Cherokee Limited 3.2-L V6)

"Shifting is delayed and sometimes shifts across several gears at once, making it difficult to change speeds quickly."

Cindy F., ID (2014 Jeep Cherokee Limited 3.2-L V6)

"This vehicle intermittently has had rough shifting and the dealer will do a software update, but eventually rough shifting comes back."

Anonymous, WA (2014 Jeep Cherokee Limited 3.2-L V6)

"Basically, anything related to the transmission is an issue. When shifting, all the lights are turning red (the P, D, ,etc). There is no impact on the driving but it's tellling me that there's something wrong. When accelerating, the car regularly end up in a 'dead zone' where the vehicle doesn't react what so ever, which makes it dangerous when passing another vehicle. It remains like this for about 3-4 seconds and then it literally kicks-in to a point that my head is hitting the top of my seat. When I tried to discuss this with the dealer, ended up with arguing all the time and now my warranty is over. Called Chrysler Canada and they're not open to compromised or options what so ever. I will remain polite here with the type of adjectives I would call this company but I really don't like my experience at this time. I wouldn't recommend this compagny and car to anyone. Everything built into this vehicle was with the intention to force you to go to the dealer (I usually do my mechanics myself), when you do their customer service is miserable and FCA isn't better either. NOT RECOMMENDED!."

Benoit O., QC (2014 Jeep Cherokee Trailhawk 3.2-L V6)

"Jeep issued a service bulletin to fix the rough gear change but the dealer would not install it, saying it would fix itself with time. It has not happened. It is as rough as when I first bought the vehicle"

Derek N., QC (2014 Jeep Cherokee Limited 3.2-L V6)

"Software problem. Rough shifting. Back to dealer 3 times for reprogramming"

Anonymous, FL (2014 Jeep Cherokee Limited 3.2-L V6)

"have to push acclerator almost to floor to get first gear start or transmission stays in second"

Anonymous, MO (2014 Jeep Cherokee Latitude 3.2-L V6)

"Shifting is jerky in gears 1 thru 3. Up shifting and down shifting is slow in certain situations. Will not shift into 9th gear unless traveling over 80 mph"

Anonymous, VA (2014 Jeep Cherokee Limited 3.2-L V6)

"There was a minor recall on the 2014 J.C. this was to install new software into the trans computer system. did not work so they replaced a float valve? on the trans. Works smooth now"

Anonymous, CA (2014 Jeep Cherokee Latitude 2.4-L 4 Cyl)

"Transmission needed software updates, wouldn't use highest two gears"

Anonymous, WI (2014 Jeep Cherokee Trailhawk 2.4-L 4 Cyl)

"shifting from 1st to 2nd gear is sluggish. Shifting from 2nd to 3rd is jerky with abrupt surge. Overall sluggish response to changing traffic. Smooth operation at gear 3 and above. I just received recall notice for software upgrade to improve thi"

Anonymous, TX (2014 Jeep Cherokee Trailhawk 3.2-L V6)

"rough 1-2 shift"

Anonymous, MI (2014 Jeep Cherokee Limited 3.2-L V6)

"rough shift on 2-3 up-shift"

Robert S., NC (2014 Jeep Cherokee Limited 3.2-L V6)

"After the recall, the transmission shifts WORSE. It has a coast-down 3-1 clunk, and other shifts are very harsh. Not a vey good recall for the transmission software"

Steve D., PA (2014 Jeep Cherokee Limited 3.2-L V6)

"The vehicle often doesn't shift smoothly. Does a better job in "Sport" mode in general"

Anonymous, PA (2014 Jeep Cherokee Limited 3.2-L V6)

"Jerking when pulling off from park"

Anonymous, MI (2014 Jeep Cherokee Limited 3.2-L V6)

"see last comment"

Anonymous, MA (2014 Jeep Cherokee Latitude 2.4-L 4 Cyl)

"before receiving software patching transmission would lunge or hesitate during acceleration. Very smooth since last patch"

Anonymous, TX (2014 Jeep Cherokee Latitude 2.4-L 4 Cyl)

"Poor transmission programming. Had recall flash and had it re-flashed again since then when learning mode had made the shifts real unpredictable"

Andy Z., MO (2014 Jeep Cherokee Latitude 2.4-L 4 Cyl)

"See other comment. Problem with new transmission design"

Anonymous, WI (2014 Jeep Cherokee Limited 2.4-L 4 Cyl)

"Harsh shifting mainly between gears 2 and 3. Downshifts are especially harsh at times"

Anonymous, WA (2014 Jeep Cherokee Trailhawk 3.2-L V6)

"Jerky shifting into lower gears"

Joseph T., WI (2014 Jeep Cherokee Trailhawk 2.4-L 4 Cyl)

"this transmission is junk. rough shifting. starting out in too high of a gear"

Jack P., IA (2014 Jeep Cherokee Limited 3.2-L V6)

"Rough shifting ... Sifting hesitation has been recalled to address via reflash of ECU"

Winston S., ON (2014 Jeep Cherokee Latitude 3.2-L V6)

"vibration 1to2"

Anonymous, NH (2014 Jeep Cherokee Sport 2.4-L 4 Cyl)
Slipping transmission

"very rough"

Anonymous, ON (2014 Jeep Cherokee Limited 3.2-L V6)

"Service Transmission was the warning statement. Then after stopping you could hear a grinding noise. Put the transmission in drive and the car went backward. Turned the car off then restated and the transmission was okay. However after 2 different dealers before they stated the problem had been resolved"

Barry C., NC (2014 Jeep Cherokee Limited 3.2-L V6)

"Slipped since bought off lot. 2 service software upgrades. Still slipped. Transmission was replaced. Improved a little, but continues to slip"

Anonymous, QC (2014 Jeep Cherokee Sport 3.2-L V6)

"Don't know if this is the proper name for the problem, but the car sometimes lurches forward when it shifts. Had the computer checked and it helped some,but not much. Would have bought the larger engine if I had it to do over"

Mary H., VA (2014 Jeep Cherokee Limited 2.4-L 4 Cyl)

"Step on the gs and it may have pick up or not but is unreliable"

Anonymous, OH (2014 Jeep Cherokee Latitude 3.2-L V6)

"Driving 60 miles to home on a dark, windy, and very rainy night, the transmission started to slip--the car would slow and increasing engine RPM would not make it go more quickly. After phone calls to Chrysler and time for it to cool, we were able to limp home. And back to the dealer the next day. They kept it for over a week. during which we heard multiple explanations for what might be wrong, but finally got it back. Only to have another problem (the morning of a vacation trip), which took anot"

Anonymous, OR (2014 Jeep Cherokee Trailhawk 3.2-L V6)

"The transmission will occasionally slip / become sluggish when accelerating, causing a hesitation and jerk in the car."

Anonymous, VA (2014 Jeep Cherokee Trailhawk 3.2-L V6)

"Slipped early in life of care. Eventually locked up and would not move. Currently, 5 people in the car causes it to slip and then clunk into movement. It is never smooth through gear range."

Anonymous, FL (2014 Jeep Cherokee Limited 2.4-L 4 Cyl)

"Dealer repaired with 4th or 5th upgrade only after I complained about previous upgrades did not completely solve the problem. It wasn't covered by the warranty anymore. It was not ever completely fixed, but I had given up on repairs when last upgrade did not fix the problem completely. It improved at every upgrade. Still has slight problems."

Anonymous, QC (2014 Jeep Cherokee Sport 3.2-L V6)

"Multiple transmission software reflash recalls. My vehicle lost power and Jeep kept it for two months to replace the rear end and adjust the transmission again. Apparently also needs all new brakes and tires every 30K miles - frustrating."

Anonymous, (2014 Jeep Cherokee Latitude 3.2-L V6)

"nine speed automatic transmission unable to consistently select correct gear to use. early upshifts occurs often. Transmission often hesitates when pulling out from a stop, causing dangerous situations with oncoming traffic. I purchased the car used and it has always had issues with shift points. Car was recalled by dealer to update computer transmission settings, but no improvement occurred."

Anonymous, CA (2014 Jeep Cherokee Sport 2.4-L 4 Cyl)

"Again, transmission problems with the 2014 Jeep are in a recall and court settlement. Does not shift smoothly and feels like it is sliding into gear rather than shifting."

Anonymous, MO (2014 Jeep Cherokee Limited 3.2-L V6)

"Jeep will randomly have a delay in acceleration causing a safety problem when turning in front of cars. Also, the gears shift really aggressively."

Anonymous, NC (2014 Jeep Cherokee Limited 3.2-L V6)

"Incorrect shift selections"

Anonymous, CA (2014 Jeep Cherokee Sport 2.4-L 4 Cyl)

"Same as stated before. Rough acceleration and have trouble passing other cars on the expressway"

Darlene R., NY (2014 Jeep Cherokee Limited 2.4-L 4 Cyl)

"low speed shifting not switching to first gear front wheel vibration at same time at low speed because of shifting issues"

Anonymous, MO (2014 Jeep Cherokee Latitude 3.2-L V6)

"same as I described in last question"

Anonymous, OR (2014 Jeep Cherokee Latitude 3.2-L V6)

"I have it in 3 times and they still can not fix it. Have found out chysler has had major problems with this new transmission design"

Anonymous, WI (2014 Jeep Cherokee Limited 2.4-L 4 Cyl)

"The car is very jerky. They just keep saying that is the way it is suppose to be. It also doesn't go into drive from reverse smoothly"

Carla S., TX (2014 Jeep Cherokee Limited 3.2-L V6)
Transmission computer

"Check engine light and trans stuck.in gear. This was fixed by recall"

Matt W., IL (2014 Jeep Cherokee Latitude 3.2-L V6)

"Transmission would not shift properly. Took dealership a month plus visits by experts from Dodge Detroit to remedy the computer problem that led to a transmission and transfer case replacement"

Anonymous, CO (2014 Jeep Cherokee Latitude 3.2-L V6)

"The transmission has been reprogrammed multiple times. Sometimes the "patch" makes it better and sometimes it makes it worse. The bottom line is that we do not have enough confidence in the transmission to feel comfortable driving it in many conditions. Acceleration is inconsistent making merging into traffic worrisome"

Patrick O., CO (2014 Jeep Cherokee Limited 3.2-L V6)

"Ran and shifted rough until computer was updated, 3 times"

Anonymous, MA (2014 Jeep Cherokee Limited 3.2-L V6)

"This Jeep has been to the dealer six times now for transmission issues including slipping, rough shifts (literally banging into gear and rocking the entire vehicle) and has had all of the transmission software updates. These updates, when they seem to correct the problem only provide a temporary fix. In time the issues come back"

Joseph N., PA (2014 Jeep Cherokee Latitude 3.2-L V6)

"shifting lags"

Anonymous, NH (2014 Jeep Cherokee Limited 3.2-L V6)

"That was BEFORE the transmission was replaced. A factory computer download fixed the problem!"

Henry D., OH (2014 Jeep Cherokee Latitude 3.2-L V6)

"Computer prevented transmission from going into Drive. Car was towed to dealer for repair. Repair was a computer program change"

Anonymous, SC (2014 Jeep Cherokee Sport 3.2-L V6)

"Recalled to fix programming/sensor problem. Dealer took care of it with no problems."

Edward M., TX (2014 Jeep Cherokee Latitude 3.2-L V6)

"For the past six years the transmission on this vehicle has been its weak spot. It started its usual pattern of vibration, hard shifts, and slipping once again. Another trip to the dealer, this time out of warranty for yet another software update fixed it for now. I believe this update locks out 8th and 9th gear."

Anonymous, PA (2014 Jeep Cherokee Latitude 3.2-L V6)

"Transmission software was subject to one or two recalls for updating, but I do not feel any change or improvement."

Anonymous, (2014 Jeep Cherokee Limited 3.2-L V6)

"shift points"

Anonymous, NJ (2014 Jeep Cherokee Limited 3.2-L V6)

"down shifting/up shifting.problem was noted in Motor trend and other auto magazines road test."

Anonymous, FL (2014 Jeep Cherokee Limited 3.2-L V6)

"Transmission has problems selecting the correct gear during upshifts"

Anonymous, CA (2014 Jeep Cherokee Sport 2.4-L 4 Cyl)

"The Jeep just stopped and the check engine light came on with a number of messages regarding the transmission status. I was within 2 blocks of the Dealership so I just pulled in and they took the jeep and analyzed the error and stated there was a software upgrade to fix the problem and installed the upgrade. I has been fine since. This was a month ago."

Anonymous, WI (2014 Jeep Cherokee Trailhawk 3.2-L V6)

"Dealer has reprogrammed the software 3 times"

Anonymous, FL (2014 Jeep Cherokee Limited 3.2-L V6)

"Warning lights about transmission several times. Car stopped functioning periodically. Software update didn't fix it. Replaced the transmission module"

J G., MD (2014 Jeep Cherokee Limited 3.2-L V6)

"Car does not change gears in a timely fashion and sucks gas everytime I pull off from a stop. Takes forever to run right, then I have to stop at another red light. Power train and transmission recalls have been received twice"

Darlene R., NY (2014 Jeep Cherokee Limited 2.4-L 4 Cyl)

"On two separate occasions, the transmission was working in only 1 gear (4th or 5th). I assumed it was major, but both times it was fixed by a software change. This was supposedly corrected by a recall"

Alan G., FL (2014 Jeep Cherokee Latitude 3.2-L V6)

"This car continues to have issues far into year 1 of ownership. It has TWO recalls open on it right now for transmission control and computer module "software updates""

Anonymous, CO (2014 Jeep Cherokee Trailhawk 3.2-L V6)

"the downshifting after coming out of a turn is erratic"

Robert V., AZ (2014 Jeep Cherokee Trailhawk 3.2-L V6)

"Had 2 Jeep recalls regarding the transmission"

David P., MA (2014 Jeep Cherokee Sport 2.4-L 4 Cyl)

"computer updates"

Anonymous, MN (2014 Jeep Cherokee Limited 3.2-L V6)

"One day started the Cherokee put it in reverse and it would not move, put it in drive and it would not move had to have it towed to a dealership where they kept it for 3 days and told me they had to reprogram the TCM, I have had to carry it to the de"

Larry N., TX (2014 Jeep Cherokee Trailhawk 3.2-L V6)

"Trans. needed S/W reflash 2 times. Trans. goes into "limp home" mode and shift points become very rough...sometimes not going into reverse. Had to go to a Jeep dealer in Fla. while on vacation ...a very harrowing experience! NO MORE JEEPS FOR ME!!"

Dennis H., PA (2014 Jeep Cherokee Limited 3.2-L V6)

"Had a couple instances of "service transmission" warning messages. One instance the issue self-cleared, other was reset at dealer (re-flashed program)"

Robert S., NC (2014 Jeep Cherokee Limited 3.2-L V6)

"The Jeep has had 2 recalls they were dealt with very fast"

Mario D., NY (2014 Jeep Cherokee Latitude 2.4-L 4 Cyl)

"A computer problem which was re-programmed by dealer on both vehicles which took over an hour for each vehicle"

Anonymous, MO (2014 Jeep Cherokee Latitude 3.2-L V6)

"Same as previous vehicle"

Anonymous, MO (2014 Jeep Cherokee Latitude 2.4-L 4 Cyl)

"Recall on transmission"

Anonymous, MI (2014 Jeep Cherokee Limited 3.2-L V6)

"ecm has been re-flashed 3 times since purchase"

Anonymous, NY (2014 Jeep Cherokee Limited 2.4-L 4 Cyl)

"Transmission software had a recall. Dealer performed update. Transmission has infrequent difficulty finding the right gear before and after update"

Anonymous, MA (2014 Jeep Cherokee Latitude 2.4-L 4 Cyl)

"New 9 speed transmission needed numerous software patches. Transmission runs very smooth now"

Anonymous, TX (2014 Jeep Cherokee Latitude 2.4-L 4 Cyl)

"This was a Jeep recall on the transmission"

Bowman V., NC (2014 Jeep Cherokee Latitude 2.4-L 4 Cyl)

"9 speeds for the transmission may be too many. They cannot be programmed to shift smoothly for all driving styles. There are MANY times the transmission should simply skip a gear or two. Also, response time from step on accelerator to go lags badly"

Gregory S., MO (2014 Jeep Cherokee Latitude 3.2-L V6)
Transmission leaks

"Had the car for less than 1000 miles when the dealer noticed a transmission leak. Took 2 days to repair as they had to wait for the part"

Anonymous, NH (2014 Jeep Cherokee Sport 2.4-L 4 Cyl)

"Transmission leaked fluid and dealership could not get it to seal properly. As a result, the dealership replaced the transmission under warranty"

Anonymous, WA (2014 Jeep Cherokee Limited 2.4-L 4 Cyl)
Transmission sensor or solenoid

"Hard shifting and intermittent slow shifting. Service transmission light came on causing restricted mph and only went up to 5th gear."

Anonymous, OH (2014 Jeep Cherokee Limited 2.4-L 4 Cyl)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"The camera works fine but the sensors go off and on so if something runs behind the vehicle really fast, we may not see it."

Anonymous, (2014 Jeep Cherokee Latitude 2.4-L 4 Cyl)

"Receiving message that backup sensors aren't working. Need to get it checked out"

Anonymous, TX (2014 Jeep Cherokee Trailhawk 3.2-L V6)

"The backing assist lines did not always display and the car would occasionally brake while backing with no obstacle at the rear of the vehicle"

Anonymous, PA (2014 Jeep Cherokee Limited 3.2-L V6)
CD player

"Factory released software that controlled the cd player is flawed, track numbers do not show up properly when the CD is started. After one track the problem goes away,"

John K., MI (2014 Jeep Cherokee Limited 3.2-L V6)
Display screen freezes up

"During use of the navigation system, the screen would often freeze"

Anonymous, VA (2014 Jeep Cherokee Limited 3.2-L V6)

"IT JUST FROZE, COULD NOT OPERATE.took to dealership they replaced."

Anonymous, WI (2014 Jeep Cherokee Latitude 3.2-L V6)

"Periodic random car initiated electronic system reboot when car is started. No display for ~5 minutes until system reboots. Car can be driven during this time, but no display including back-up camera."

Anonymous, (2014 Jeep Cherokee Limited 3.2-L V6)

"Sometimes the display with freeze up and the car has to be turned off and restarted in order to fix the problem."

Cindy F., ID (2014 Jeep Cherokee Limited 3.2-L V6)

"Been fixed multiple times, now the screen is cracked, no known cause"

Anonymous, FL (2014 Jeep Cherokee)
Display screen goes blank

"The screen would reboot every 10 minutes or so when I am not even interacting with the touch screen. They had to replace the whole unit."

Anonymous, NY (2014 Jeep Cherokee Latitude 3.2-L V6)

"The screens goes blank for a few hours then return to normal for a few days"

Anonymous, SD (2014 Jeep Cherokee Latitude 2.4-L 4 Cyl)

"went blank/frozeTOOK TO DEALERSHIP,THEY REPLACED"

Anonymous, WI (2014 Jeep Cherokee Latitude 3.2-L V6)

"April 2016: Two year old 2014 Cherokee steering cluster display went dark. Removing and replacing the fuses initially restored the display. Dealer could not analyze as the display was working when they had the vehicle. Soon thereafter the problem recurred and was taken to the dealer while the display was dark. They recovered several general codes, did some software rebooting and the display restored. Approximately two years later the issue recurred, the dealer did several software reboots on several trips but the issue remained. Finally they determined that the cluster was bad and it was replaced. FCA reimbursed approximately 75% of the cluster and installation cost. The problem recurred intermittently for several months, each time involving a trip to the dealer. Finally they had it for three weeks, determined that all was good, and returned it to me. Two days later the cluster display died. I was referred to an independent service center with electronics expertise who analyzed the issue for two weeks, including deprogramming and reprogramming the complete system. Resolution, I hope: The dealer worked with the JEEP engineering team and isolated to issue to the high speed can bus, buried behind the dashboard. They removed the dashboard and found a short affecting the power and ground wires. The big fix would have been to replace the whole wiring harness at about $1,800 plus labor. The small fix, which I approved, was to run new jumpers to replace the shorted leads. The labor cost was substantial, about 20 hours worth. The labor would have been more with replacing the harness. FCA reimbursed the labor cost for this work. Subsequently the display failed again, the dealer replaced it under warranty. It has operated without problem for the past several months."

Anonymous, PA (2014 Jeep Cherokee Latitude 3.2-L V6)
External music device interface (e.g., smart phone, MP3 player)

"UConnect will not maintain the chosen media. It will select for itself what I should listen to. Sometimes it will randomly change media"

Steve H., GA (2014 Jeep Cherokee Limited 3.2-L V6)

"The SD card reader broke. I had to replace it. Also, the interface for phone contacts is broken. Jeep has yet to repair it. Basically, what happens is that when an incoming phone call comes in, the name of the person is NOT displayed. Even though the name is in the contacts list stored in the car. I reported it to Jeep and they have yet to fix it."

John K., MI (2014 Jeep Cherokee Limited 3.2-L V6)

"The use of the SDcard player worked poorly with the factory installed version of the software. After a software upgrade all of the problems disappeared"

John K., MI (2014 Jeep Cherokee Limited 3.2-L V6)

"SD card player and USB port don't work"

Anonymous, TX (2014 Jeep Cherokee Trailhawk 3.2-L V6)
Hardware replacement

"The entire hardware unit that controlled the in-dash computer system went out abruptly. No controls for any electronic systems that are controlled here, such as climate, radio, navigation, etc. No radio in car, unable to control any climate systems. Only the dealership was able to replace. It was a full computer system replacement and very expensive. I declined."

Anonymous, OH (2014 Jeep Cherokee Latitude 3.2-L V6)

"During the first month the GPS died - on a cross country trip. No GPS. Pathetic. Had to be replaced."

Anonymous, (2014 Jeep Cherokee Limited 3.2-L V6)
In-dash navigation system (GPS)

"Included maps for a late 2014 purchase were from 2012 and very out of date. The updates for the maps are few and far between (not even once a year) with the last one being 2015 and costing $150"

D A., CO (2014 Jeep Cherokee Limited 3.2-L V6)

"The GPS is worthless did purchase the latest version and the new one did not recognize a 2 year old interstate highway. As we used it the latest version it told us to leave the highway, or turn at eh next highway, This product is worthless"

Barry C., NC (2014 Jeep Cherokee Limited 3.2-L V6)

"The navigation system would seem to "lose" where I was. For example, the screen would show my car driving into water(??). The navi system was replaced and the new one does not work properly. Trading this vehicle in"

Anonymous, VA (2014 Jeep Cherokee Limited 3.2-L V6)

"The gps and emergency 911 stopped working about 8-12 months ago. The gps is no longer appropriately tracking my location. It has not been fixed. We took it to the local dealer and they were unable to fix it."

Anonymous, CT (2014 Jeep Cherokee Limited 3.2-L V6)

"During longer trips, display indicates "unable to connect to phone", then looses GPS tracking, resulting in GPS display to show spinning, lost vehicle in off-road ares of displayed map."

Anonymous, (2014 Jeep Cherokee Limited 3.2-L V6)

"GPS would not locate vehicle in correct location, unit was replaced by the dealer"

Anonymous, NJ (2014 Jeep Cherokee Trailhawk 3.2-L V6)

"In dash system failed to give actual location. Needed to replace entire in-dash unit"

Anonymous, WI (2014 Jeep Cherokee Limited 2.4-L 4 Cyl)

"Unable to enter address information due to letters being out of sync. I would press an M and an N would show on the screen. Had two systems replaced so far. The second one was on me at $2000"

Anonymous, GA (2014 Jeep Cherokee 3.2-L V6)

"just didnt give directions"

Anonymous, IL (2014 Jeep Cherokee Trailhawk 3.2-L V6)

"Total Junk! Incredibly difficult to use. Very, very user unfriendly. Does not recognize valid addresses. Can not enter a city and find it when driving. I have gone back to using my Garmin portable unit for navigation purposes.Portable unit is 1000% b"

Dan D., CO (2014 Jeep Cherokee Limited 2.4-L 4 Cyl)
Phone pairing (e.g., Bluetooth)

"Electrical problem refall"

Anonymous, NV (2014 Jeep Cherokee Latitude 2.4-L 4 Cyl)

"Bluetooth doesn't always recognize my voice and will try to call emergency service"

Anonymous, LA (2014 Jeep Cherokee Limited 2.4-L 4 Cyl)

"Unit would not pair with PANTECH cell phone. Also had problem with Sirius radio signal. Replaced the unit twice, both times with used radios. One unit had been from a car from Texas, Sirius still worked and stated we were not the owners of the unit"

Anonymous, NJ (2014 Jeep Cherokee Limited 3.2-L V6)
Radio

"Volume dial stopped working"

Anonymous, WI (2014 Jeep Cherokee Sport 2.4-L 4 Cyl)

"On the AM band, there is a loud clanking/banging noise in the speakers that drowns out the broadcast"

Anonymous, IL (2014 Jeep Cherokee Limited 3.2-L V6)
Routine software updates

"Had to take to Dealer twice because software update was causing problems. Dealer is far away so was a hassle and it took 2 visits but they did finally fix it."

Anonymous, CA (2014 Jeep Cherokee Trailhawk 3.2-L V6)
Software update fixes

"The GPS stopped working properly, the updates did not work, and the dealer said that a new unit was needed at $2000"

Anonymous, IL (2014 Jeep Cherokee Limited 2.4-L 4 Cyl)

"The GPS system became inaccurate, then after a software update it became inoperable. After a second update it remained inoperable and I had to buy a replacement module to regain function."

Anonymous, ME (2014 Jeep Cherokee Limited 3.2-L V6)
Steering wheel controls

"Steering wheel volume control didn't work"

Alan G., FL (2014 Jeep Cherokee Latitude 3.2-L V6)

"Every time after an oil change, the settings on the electronic display are not how I had them set. I play havoc trying to reset them. Eventually get it done but it's just a hassle to have to re-do them. Not a particularly user-friendly system."

Anonymous, CO (2014 Jeep Cherokee Latitude 3.2-L V6)

"cruise control malfunction would not allow any speed to be set."

Anonymous, OH (2014 Jeep Cherokee Limited 3.2-L V6)

"Controls didn't seem to want to engage. Got a computer update so seems to be working better now"

Anonymous, IA (2014 Jeep Cherokee Latitude 3.2-L V6)
Voice control commands

"Simply does an extremely poor job of recognizing commands! Most of the time I have begun to enter my information on the keyboard. Voice control commands are basically useless!"

Dan D., CO (2014 Jeep Cherokee Limited 2.4-L 4 Cyl)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"there was a leak that caused some of the electronic equipment to fail. It was determined by a dealer that the sunroof had a leak that allowed water to enter the rear window column and went down to one of the wire connectors"

Anonymous, MD (2014 Jeep Cherokee Limited 2.4-L 4 Cyl)
Seals and/or weather-stripping

"Sun roof sticks upon opening on occasions and gasket comes loose. I have been able to put it back in place so far"

Anonymous, VA (2014 Jeep Cherokee Limited 3.2-L V6)

"Every seal on the 2014 Jeep Cherokee body is failing. THe wind noise is getting very loud and water is now getting into the car. Of course this happened right after the bumper to bumper warranty ran out! Another win for FCA!"

Joseph N., PA (2014 Jeep Cherokee Latitude 3.2-L V6)

"Oil leak from timing cover. Was told by mechanic that it was a common issue on the 2014 Cherokee, but not recalled. It was $1300 to fix because of the Labour need to reach the part. Was told once fixed that it wouldn't leak again."

Anonymous, MB (2014 Jeep Cherokee Limited 3.2-L V6)

"A piece of weather stripping came loose on the right rear door. Replaced under warranty"

Anonymous, NJ (2014 Jeep Cherokee Limited 3.2-L V6)

"The weather stripping around doors quickly turned gray and looked old, but in other places on car same stripping around other windows still looks brand new"

Anonymous, AR (2014 Jeep Cherokee Trailhawk 3.2-L V6)
Squeaks or rattles

"The sun roof made a lot of loose noise"

Lauro A., FL (2014 Jeep Cherokee Limited 3.2-L V6)

"Upper strut mount was noisy"

F K., OH (2014 Jeep Cherokee Limited 3.2-L V6)

"Very annoying rattle in rear seat on driver's side when seat is empty. It happened 1st shortly after purchasing and the dealership "fixed" it, but not sure what they did. Happened again recently, now out of warranty, and we were told it was part of the frame and it would be about $550 to fix. Placed heavy items in the seat and left it alone"

Bryan J., OK (2014 Jeep Cherokee Limited 2.4-L 4 Cyl)

"Squeak in headliner/sunroof area. Seems to be resolved"

Steve H., GA (2014 Jeep Cherokee Limited 3.2-L V6)

"A buzz somewhere inside the left side of the dashboard. Went for a test drive with the Chief Mechanic and he heard it as well. After 2 days, with the dashboard completely disassembled, they called and said they couldn't find anything wrong. I told them to button it up and give it back to me, and I haven't gone back to another mechanic about it yet. In cold weather, it appears when the inside is warmed up a little bit; in warm weather, just about constantly starting in the morning after I hit"

Anonymous, NV (2014 Jeep Cherokee Latitude 3.2-L V6)

"minor sun roof rattle. Dealer says there's no adjustments."

Anonymous, MI (2014 Jeep Cherokee Latitude 3.2-L V6)

"The steering wheel column has squeaks when turning. They lubricated something but the squeak came back. I just live with it now."

Anonymous, NY (2014 Jeep Cherokee Latitude 3.2-L V6)

"Dealership claimed the backseat frame had a broken piece and would $500 + labor to repair. Was not covered under warranty. Just left the rattle."

Bryan J., OK (2014 Jeep Cherokee Limited 2.4-L 4 Cyl)

"loose support in moonroof"

Anonymous, CT (2014 Jeep Cherokee Limited 3.2-L V6)

"Sun roof squeaks if any torque is applied to body of car"

Anonymous, VA (2014 Jeep Cherokee Limited 3.2-L V6)

"Noises in the engine but were corrected by dealer"

Anonymous, CA (2014 Jeep Cherokee)

"Rattling behind Uconnect system"

Kirk M., MD (2014 Jeep Cherokee Limited 2.4-L 4 Cyl)

"Noise came from sunroof frame"

Anonymous, NY (2014 Jeep Cherokee Limited 3.2-L V6)

"2 days after driving off the lot, we heard loud squeaking, especially over bumps. The backseat assembly was not securely fastened to the car"

Anonymous, NV (2014 Jeep Cherokee Limited 3.2-L V6)

"Power roof creaks when closed, generally when it's warmer in the car than outside"

Anonymous, NJ (2014 Jeep Cherokee Limited 3.2-L V6)

"Jeep replaced the sunroof"

Mara M., IL (2014 Jeep Cherokee Limited 3.2-L V6)

"there is a squeaking sound that seems to come from the dash. The dealer claims they can not find the cause (did a test drive and found nothing)"

Anonymous, MD (2014 Jeep Cherokee Limited 2.4-L 4 Cyl)

"From the day I drove this car out of the lot it has had many rattles and squeaks. Squeaks sound like an old inner spring mattress and rattles are commonplace all over the car. These are so very loud, passengers in the back seat comment on all the no"

Anonymous, FL (2014 Jeep Cherokee Limited 3.2-L V6)

"The lift gate has a loud rattle that couldn't be identified or repaired after a 3 day stay at the dealership (at no charge to me)"

Anonymous, TX (2014 Jeep Cherokee Limited 3.2-L V6)

"Car has persistent clicking noise that is intermittent but does not sound good and seems to be from engine. Dealer repair cannot find and usually do not hear. It is worrisome"

Anonymous, CA (2014 Jeep Cherokee Trailhawk)

"clunking noise in vehicle esp when slowing down or turning...appeared to be associated with wheel well trim rattling...I corrected it"

S S., AB (2014 Jeep Cherokee Limited 3.2-L V6)

"Squeaking from the back seats every time we went over a bump. Seats needed to "tightened" 3 times at the dealer before the problem subsided"

Anonymous, NY (2014 Jeep Cherokee Latitude 3.2-L V6)

"A few random rattles in the rear hatch and sunroof"

Stephen-Liz P., WA (2014 Jeep Cherokee Latitude 3.2-L V6)

"The vehicle make a lot of creeking noises due to the full roof sunroof when making turn or driving where the frame of car is tilted"

Anonymous, AR (2014 Jeep Cherokee Trailhawk 3.2-L V6)

"Sunroof rattles. Doesn't leak but noise is annoying. Dealership repair attempted to fix with lubrication, but it did not work"

Anonymous, CT (2014 Jeep Cherokee Latitude 3.2-L V6)
Wind noise

"Wind noise when sun roof open is so loud that you can't listen to music above 45 mph. Wind noise when drivers window open is so loud that you can't listen to music above 35 mph. Jeep designers apparently never road in vehicle w/o earbuds."

Anonymous, MI (2014 Jeep Cherokee Latitude 3.2-L V6)

"wind noise while driving"

Bill B., ON (2014 Jeep Cherokee Limited 3.2-L V6)

"Jeep replaced the sunroof"

Mara M., IL (2014 Jeep Cherokee Limited 3.2-L V6)

"From 35 miles per hour and up, the wind noise is loud and competes with the sound system. Difficult to deal with at times"

Earl S., KS (2014 Jeep Cherokee Sport)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Torque converter

"Torque converter broke, causing metal bits to ruin the transmission at ca. 57,000 miles. The dealer replaced everything at no charge under the powertrain warranty"

George Y., TX (2014 Jeep Cherokee Trailhawk 3.2-L V6)
Transmission rebuild or replacement

"Transmission would shift violently, mainly in lower gears but eventually between any gear going up or down"

Jeffrey A., UT (2014 Jeep Cherokee Latitude 2.4-L 4 Cyl)

"shifting transmisson"

Anonymous, ON (2014 Jeep Cherokee Limited 3.2-L V6)

"This vehicle had 3 transmissions in 3 years. Some improvement with each generation, but still shifts less than smoothly and lacks adequate power for AWD"

J M., PA (2014 Jeep Cherokee Latitude 2.4-L 4 Cyl)

"Replaced under warranty, but still slips"

Anonymous, QC (2014 Jeep Cherokee Sport 3.2-L V6)

"It wasn't in the last 12 months. The transmission was completely replaced after it was found to be leaking less than a year after we bought it. That and after about 8 updates it is starting to shift better"

Anonymous, CA (2014 Jeep Cherokee Sport 3.2-L V6)

"So many problems and warnings about the transmission, that Jeep had to replace , while under warranty"

Jeremy S., NJ (2014 Jeep Cherokee Limited 3.2-L V6)

"Changed my transmission fluids late April 2017 and transmission started shifting badly about three days later. Told I need new Transmission on 5/11"

John V., NY (2014 Jeep Cherokee Trailhawk 3.2-L V6)

"Noticed some rough shifting, brought car in for scheduled maintenance. Dealership had to replace entire rear transaxle. covered under warranty"

Iain R., BC (2014 Jeep Cherokee Trailhawk 3.2-L V6)

"The check engine light would often come on and dealer was unable to determine cause until recently, and then told me the transmission needed to be replaced. Dealer replaced transmission - no charge. The engine light no longer comes on and the transmission works great!"

Henry D., OH (2014 Jeep Cherokee Latitude 3.2-L V6)

"Transmission was causing the engine to overspeed when going downhill. The dealer stated that this was a known problem. Additionally, the transmission was going into limp mode during some of the overspeed events."

Anonymous, PA (2014 Jeep Cherokee Latitude 2.4-L 4 Cyl)

"Check engine light came on. Dealer contacted Chrysler and they opted to replace rather than fix the transmission."

Jim H., IL (2014 Jeep Cherokee Limited 2.4-L 4 Cyl)

"Experienced shifting jolts and jerks, sometimes high revving before shift but the worst was the dropping in to a gear with a jolt. This car still has transmission shifting problems until the transmission warms up."

Anonymous, OH (2014 Jeep Cherokee Latitude 2.4-L 4 Cyl)

"change new transmission"

Anonymous, ON (2014 Jeep Cherokee Limited 3.2-L V6)

"Transmission from day 1 is horrible. Shifts at the wrong time, both up and down, slips from 1st, jerks, has been replace with the same issues, tons of software updates, and still there are problems."

Anonymous, (2014 Jeep Cherokee Limited 3.2-L V6)

"Jeep would not go into Drive, and had to be towed to the dealer for repair."

Anonymous, TN (2014 Jeep Cherokee Sport 3.2-L V6)

"The Jeep dealer replaced the transmission after several efforts to fix it. The factory did not charge for this."

Mary H., VA (2014 Jeep Cherokee Limited 2.4-L 4 Cyl)

"After numerous visits to two different dealerships, they finally agreed to replace the transmission under the last month of the 5 year warranty. The new transmission makes the car noisier."

Anonymous, NV (2014 Jeep Cherokee Trailhawk 3.2-L V6)

"Transmission failed twice at about 3000 miles and needed to be replaced"

Steve H., ME (2014 Jeep Cherokee Sport 2.4-L 4 Cyl)

"Transmission failed at 12 miles, transmission would not engage Drive when shifting from Reverse, vehicle was replaced by dealer"

Anonymous, NJ (2014 Jeep Cherokee Trailhawk 3.2-L V6)

"AC went out 2 times. Brain replaced, noise in steering, makes clunking sound after motor is turned off, transmission reprogrammed, shifts rough, odometer flashes mileage since brain has been replaced. Spent 31 days in shop still not fixed. Going to"

Anonymous, LA (2014 Jeep Cherokee Limited 2.4-L 4 Cyl)

"at 20000 miles, transmission started to freeze up intermittently. Would not shift and car would not move when you pressed on gas. Nursed it to dealer about 20 miles by putting into snow mode and it only functioned in 3rd and 4th gear. Took week to"

D W., FL (2014 Jeep Cherokee Limited 3.2-L V6)

"Faulty part in transmission which was discovered via software update. Caused transmission to fail and had to be replaced. Known and widespread issue for these Cherokees"

Fred B., AR (2014 Jeep Cherokee Latitude 2.4-L 4 Cyl)

"completely stopped while I was 25 miles in mountains. engine would run but transmission would not go in any gear, engine raced would not move, I shifted through all the gears including 4 wheel drive low range, this happened to me 3 times before t"

Anonymous, OR (2014 Jeep Cherokee Latitude 3.2-L V6)

"The Jeep 9-speed transmission is the worst. Constant bucking and banging when accelerating after a slow down"

Anonymous, FL (2014 Jeep Cherokee Limited 3.2-L V6)

"On first dirt road drive failed to come out of lowest gear. In first long distance drive on highway transmission completely failed and had to leave car 300 miles from home for repair. Still not right - do not trust-may invoke lemon law"

Anonymous, CA (2014 Jeep Cherokee Trailhawk)

"The transmission in the car just stopped working last month and had to be replaced"

Matthew M., UT (2014 Jeep Cherokee 2.4-L 4 Cyl)

"Transmission failed to enter 9th gear and was locked in lower gears. Required a warranty replacement from Chrysler"

Brian R., MD (2014 Jeep Cherokee Limited 2.4-L 4 Cyl)

"The transmission leaked fluid and the dealership could not get the transmission to seal properly. The transmission was replaced under warranty"

Anonymous, WA (2014 Jeep Cherokee Limited 2.4-L 4 Cyl)

"Not sure what the problem was.Got our money back under lemom law. Front end would wobble and vibrate when proceeding from a stop. Car was reflashed several times. Transmission and valve box replace. They couldn't fix it. Tramission very rough"

Anonymous, MA (2014 Jeep Cherokee Limited 3.2-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Body control module

"Completely failed. Replaced, then needed a software fix"

John P., MI (2014 Jeep Cherokee Latitude 3.2-L V6)

"Won't keep settings"

Anonymous, VA (2014 Jeep Cherokee Limited 3.2-L V6)
Gauges

"I started the jeep one morning and the entire instrument cluster did not light up. The analog speedometer and tach also did not function. All gauges were dead. The dealer said some module had lost some programming and all that was needed was to download software. Now my jeep works better than ever. The acceleration is faster and the transmission is smoother. Evidently, the software improved some things."

Roger C., FL (2014 Jeep Cherokee Sport 2.4-L 4 Cyl)

"Some warning/check engine lights came on and off, and the dealership was able to fix them except tire sensor light"

Anonymous, NC (2014 Jeep Cherokee Limited 2.4-L 4 Cyl)
Headlights

"Passenger headlight burned out at just over 2 years. Had the car at the dealership for oil change and tires, so we were going to have it fixed. At 1/2 hour shop time and bulb cost it would be $320! I replaced it myself for $140. The task was much more difficult than it should be and way too expensive to fix every couple of years"

Bryan J., OK (2014 Jeep Cherokee Limited 2.4-L 4 Cyl)

"Same headlight burned out twice in 2 months. High intensity lights very expensive to replace"

Gerald D., TX (2014 Jeep Cherokee Limited 3.2-L V6)

"I have had two headlights go out. It costs over $500 to change a headlight. To date I have spend over $1000 to change two headlights in a relatively new Jeep Cherokee. These are not covered by warranty per the dealer"

M R., WA (2014 Jeep Cherokee Limited 3.2-L V6)

"The drivers side headlight turned pink and had poor visability. It required replacing at my expense. These type of headlights are expensive to replace. Including labor it was 325.00 at the dealer"

Beverly T., NC (2014 Jeep Cherokee Limited 2.4-L 4 Cyl)

"The bulbs are very expensive and have had to replace both sides and one side 2x. At the dealership, it is over $300 for each headlight. Dealership claimed the headlight housing had melted and it would be over $700 to fix and the service associate wasn't sure if that included a new bulb. Was able to correct and install on my own."

Bryan J., OK (2014 Jeep Cherokee Limited 2.4-L 4 Cyl)

"The front drivers side daytime running light failed. It took nearly $400 to replace as the bulb and ignition set was well over $200 and front bumper and panel had to be removed. Very annoying that a lightbulb can't be replaced by owner. Poor accessability design in my opinion."

Stephen S., FL (2014 Jeep Cherokee Limited 3.2-L V6)

"Bi big deal, a headlight. Except this one would have cost $300.00 to replace (it was covered under extended warranty)."

David B., ON (2014 Jeep Cherokee Limited 3.2-L V6)

"The cost of replacing the headlights was astronomical."

Anonymous, IL (2014 Jeep Cherokee Limited 3.2-L V6)

"Switch broke and fell into dash. Dash had to be taken apart to retrieve switch parts from inside before it could be replaced"

Andy Z., MO (2014 Jeep Cherokee Latitude 2.4-L 4 Cyl)
Keyless entry

"Keyless opens trunk then does not close it. Needs to be reset on manually closed. Trunk is hardly used"

Anonymous, PA (2014 Jeep Cherokee Latitude 3.2-L V6)

"Push button start would not work"

Anonymous, IN (2014 Jeep Cherokee Limited 3.2-L V6)

"key could not be removed from ignition. Problem was in the gearshift module, which was somehow interlinked and had be replaced"

Anonymous, NY (2014 Jeep Cherokee Latitude 2.4-L 4 Cyl)
Tire pressure monitor

"Tire pressure monitor failure still present after I checked and rechecked all 4 tires. Must be the spare, but the monitor indicated it was the left rare tire. If its the spare, then the monitor should indicate such."

Stephen S., FL (2014 Jeep Cherokee Limited 3.2-L V6)

"Tire pressure monitor kept saying low air. Needed to be replaced."

Anonymous, MA (2014 Jeep Cherokee Sport 2.4-L 4 Cyl)

"The warning light is constantly on and off. The dealership cannot figure out what the problem is"

Anonymous, NC (2014 Jeep Cherokee Limited 2.4-L 4 Cyl)
Wiper motor or washer

"Another recall. This is to fix a loose ground on the wiper motor that can kill the computer!"

Anonymous, PA (2014 Jeep Cherokee Latitude 3.2-L V6)

"washer did not work..replaced"

Anonymous, NY (2014 Jeep Cherokee Latitude 3.2-L V6)

"Washer motor failed shortly after I took possession. Unit was back ordered for months at dealer. I had to call Jeep to get me a replacement"

Anonymous, CA (2014 Jeep Cherokee Trailhawk 3.2-L V6)

"they would go on for nor reason and stay on blinkers didnt work has happened 7 times since bought car"

Anonymous, IL (2014 Jeep Cherokee Trailhawk 3.2-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

4WD/AWD components

"Transmission programing issues and recalls"

Larry N., TX (2014 Jeep Cherokee Trailhawk 3.2-L V6)
Differential

"Differential repaired under powertrain warranty"

Anonymous, MA (2014 Jeep Cherokee Trailhawk 3.2-L V6)

"The clutch for the all-wheel drive seized and over heated"

Anonymous, MI (2014 Jeep Cherokee Limited 3.2-L V6)
Driveline vibration

"I got wobble when towing on ruff pot holed roads. Problem resolved with after market fix."

Anonymous, SD (2014 Jeep Cherokee Latitude 2.4-L 4 Cyl)

"High vibration in reverse due to failed transmission mount."

Erik O., TX (2014 Jeep Cherokee Latitude 2.4-L 4 Cyl)

"vehicle vibration is felt in the steering wheel at 35-45 miles per hour .I had the car realigned, wheels re balance and rotated still have this problem"

Patricia S., FL (2014 Jeep Cherokee Limited 3.2-L V6)

"Vehicle has a 2nd gear wobble. It' s still not resolved, as there is a newly designed axle coming out, but it's not available until September"

Steve D., PA (2014 Jeep Cherokee Limited 3.2-L V6)

"serious vibration accelerating at 18mph then constant vibration at 65mph"

Mike B., MA (2014 Jeep Cherokee Limited 3.2-L V6)
Driveshaft or axle

"The drive train had to be replaced in April '17"

Walter S., CT (2014 Jeep Cherokee Latitude 3.2-L V6)

"Driveshaft was failing; was replaced under warranty"

Anonymous, ON (2014 Jeep Cherokee Limited 3.2-L V6)

"HAD TO BE REPLACED - IN WARRENTEE"

Anonymous, CT (2014 Jeep Cherokee Latitude 3.2-L V6)

"I had he car in for oil change and dealer told me it was unsafe to drive. They kept it and repaired the problem. Cost was covered 100%"

James G., MI (2014 Jeep Cherokee Sport 2.4-L 4 Cyl)

"Groaning sound that was loud at 40 mph. Reported the problem 3 years ago and dealer said there was no issue. Returned to dealer recently and finally admitted there was an issue. There was even a Jeep recommended repair resolution. There should have been a recall. Problem is now fixed after they replaced entire rear drive axle."

John K., MI (2014 Jeep Cherokee Limited 3.2-L V6)

"Front axle center bearing failure"

Anonymous, MA (2014 Jeep Cherokee Latitude 2.4-L 4 Cyl)
Electrical failure

"lost speedometer and gauges on dashboard. had to drive home with no speedometer or gauges. took dealership 3 hours to reflash the computer"

Anonymous, NJ (2014 Jeep Cherokee Limited 3.2-L V6)

"The headlights overheat the wiring harness and cause the harness/connectors to melt."

Anonymous, AR (2014 Jeep Cherokee Latitude 2.4-L 4 Cyl)
Transfer case

"Transmission "confused" between gears, bucking from the rear end at stops, "4WD overheated temporarily unavailable" message fairly consistently"

David P., ON (2014 Jeep Cherokee Trailhawk 3.2-L V6)

"Total transmission failure....resulted in total trany replacement....still not fully right....slips"

Anonymous, GA (2014 Jeep Cherokee Limited 3.2-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"Car went into "limp" mode and slowed down. Check engine light indicated a low oil pressure issue. Cleared code and issue has not returned"

Anonymous, CO (2014 Jeep Cherokee Limited 3.2-L V6)

"Engine computer has been reset twice in the last year"

Anonymous, OH (2014 Jeep Cherokee Latitude 3.2-L V6)

"My car would stall and leave me stranded.Took it back to the dealer several times before they figured out the issue. I researched that other people were having the same issue. You could just be driving or stopped at a red light and the car would just die. Was a very scary situation. Last time it happened I had it towed to the dealership and told them to fix it or keep it. They did fix it. Months later I received a recall letter for exactly what my car was doing. Fingers crossed it hasn't happened again."

Anonymous, (2014 Jeep Cherokee Limited 3.2-L V6)

"See the last note that I wrote. I mentioned that the check Engine light came on."

Anonymous, MT (2014 Jeep Cherokee Trailhawk 3.2-L V6)

"When the car was virtually new the whole car failed. Would not start, would not give indication why. Etc. it had to be towed and was in the shop for 2 days for some major computer (?) problem"

Anonymous, ON (2014 Jeep Cherokee Limited 2.4-L 4 Cyl)

"61 computer chips have had to be flashed for upgrades, 11 trips to the dealership"

Anonymous, TN (2014 Jeep Cherokee Sport 2.4-L 4 Cyl)

"Car would not go into Drive. Module in computer had to be changed"

Patricia I., MI (2014 Jeep Cherokee Latitude 2.4-L 4 Cyl)
Oil leaks

"OIL chiller went bad"

Roy G., NJ (2014 Jeep Cherokee Trailhawk 3.2-L V6)

"Very minor oil leaks that were fully covered under the FCA warranty."

Raymond H., NC (2014 Jeep Cherokee Latitude 3.2-L V6)

"Minor leaks from the oil pan. Dealer fixed it under warranty."

Anonymous, NC (2014 Jeep Cherokee Latitude 3.2-L V6)

"The oil filter casing cracked and was leaking and it had to be replaced. Cost at non dealership was about $700."

Anonymous, NY (2014 Jeep Cherokee Limited 3.2-L V6)

"oil leaking"

Anonymous, ON (2014 Jeep Cherokee Limited 3.2-L V6)

"oil leak that needed to be fixed"

Dennis F., WI (2014 Jeep Cherokee Latitude 2.4-L 4 Cyl)

"My care had a smell of burnt oil. I had to take it in for two recalls so they fixed it then without charge. A line or joint leaked causing a pooling of the oil"

Anonymous, UT (2014 Jeep Cherokee Latitude 3.2-L V6)
Problem(s) fueling the tank

"The gas station pump would shut off as soon I I started to fill the tank. Could not fuel the vehicle. The entire gas tank had to be replaced just because there was a problem with venting on the tank itself."

Anonymous, ON (2014 Jeep Cherokee Limited 3.2-L V6)

"If allowed to fill gas until fueling nozzle shuts off, car will hesitate and stall when driven, until tank fuel level is reduced. Car stalls and displays transmission issue. To maintain proper operation, the car cannot be fueled full."

Anonymous, (2014 Jeep Cherokee Limited 3.2-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Ball joints

"The first 6 months, I had a shudder. Finally Jeep I wasn't the only one having that problem. It's fixed now and drives like a dream"

Anonymous, KY (2014 Jeep Cherokee Limited 3.2-L V6)
Shocks or struts

"Vehicle was less than two years old when both rear shocks needed to be replaced. Then just over two years old when rear left shock replaced, and 30 months old when both needed replaced again"

Anonymous, ON (2014 Jeep Cherokee Sport 3.2-L V6)

"The dealer needed to replace a part in the steering that was causing a grinding noise and when doing so they caused damage to the shocks and broke other parts like tie rods, etc. It was a total disaster and they even accused me of sabotaging the system by applying oil to the shocks to make it look like they were leaking. I reported them to the BBB."

Anonymous, OH (2014 Jeep Cherokee Limited 3.2-L V6)

"Internal element of the shock periodically made noise. Dealer has ordered a replacement"

James E., PA (2014 Jeep Cherokee Limited 3.2-L V6)

"recall for exhaust mount"

Anonymous, BC (2014 Jeep Cherokee Limited 3.2-L V6)

"The struts make a noise when you turn. I'm told it's a bad design and that Jeep is designing new ones"

Anonymous, NJ (2014 Jeep Cherokee Latitude 3.2-L V6)

"Warranty: replace shocks because of potential for failure of the rod under certain conditions"

Rand M., BC (2014 Jeep Cherokee Limited 2.4-L 4 Cyl)
Steering linkage (includes rack and pinion)

"had excessive tire wear. dealership told me they would have to replace rack and pinion which was covered under warranty. tires are not covered"

Anonymous, NJ (2014 Jeep Cherokee Limited 3.2-L V6)
Steering wheel vibration

"I use this vehicle as a tow behind my motor home , when crossing railroad tracks the vehicle would go into ground residence and would stop until I came to a complete stop of the motor home"

Anonymous, CA (2014 Jeep Cherokee Latitude 2.4-L 4 Cyl)

"Had to replade the front steering equipment due to excessive vibration at high speeds when on curves."

Carl C., IL (2014 Jeep Cherokee Limited 3.2-L V6)

"Front end, steering wheel shimmy continuous issues and no fix yet. Frustrating!"

Anonymous, (2014 Jeep Cherokee Latitude 3.2-L V6)

"noise and slight vibration --applied lubricant per service advisory"

Anonymous, NY (2014 Jeep Cherokee Latitude 3.2-L V6)
Tire wear is uneven

"Back tires are worn down twice as much as front tires after only 12 months. Need replacement for front tires, only 21,000 miles, mostly highway"

Anonymous, NH (2014 Jeep Cherokee Latitude 2.4-L 4 Cyl)

"Right rear tire experiencing wear from the outside in. Has yet to be diagnosed"

Anonymous, NY (2014 Jeep Cherokee Latitude 2.4-L 4 Cyl)
Wheel bearings

"Loud failed wheel bearing right front; repaired under warranty without problems"

Gil F., AR (2014 Jeep Cherokee Trailhawk 3.2-L V6)