Product Reviews

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This version of the Grand Cherokee is cramped and noisy. It also lacks comfort and agility. Handling is unimpressive, though secure. Off-road, however, the Grand Cherokee shines.
There are 10 recalls on this vehicle. Learn More.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling


What Owners Say

“I have the small V8 and the acceleration and handling has been fantastic. 4x4 all wheel drive handles great in the rain and snow. I have quardra drive II transfer case.”

LOUIS K., NJ (2003 Jeep Grand Cherokee)

“I have the 8cy, 4WD model and love the power of the engine. Whether in traffic or pulling a trailer, there is always plenty of pick up and power.”

JULIE K., FL (2003 Jeep Grand Cherokee)


Includes seats, climate control, noise, and ride


What Owners Say

“Great seat Sit high were I like it”

JOHN R., FL (2003 Jeep Grand Cherokee)

“IN WINTER TIME THE PASSENGER SIDE BLOWES GOLD AIR ,DROVER SIDE IS NORMAL,THIS PROBLEM OCCURRED WHILE THE CAR WAS STILL IN WARRANTY AND WAS never fixed. Because of that and a boatload of other problems I do not insten on buying another jeep”

JEROLD S., WA (2003 Jeep Grand Cherokee)

“seats are comfortable climate control trouble prone”

Anonymous, IL (2003 Jeep Grand Cherokee)


Did you get what you wanted relative to the price you paid?


What Owners Say

“too much money spent on repairs”

Anonymous, IL (2003 Jeep Grand Cherokee)

“Excellent investment.”

Anonymous, MD (2003 Jeep Grand Cherokee)

“Small stuff over all in line with what I would expect with 13 year old jeeo”

JOHN R., FL (2003 Jeep Grand Cherokee)
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