The well-proportioned 2014-2015 Sorento is sized between small and mid-sized SUVs, with plenty of interior space and easy maneuverability. It's also simple to climb in or out and it offers an optional, though tiny third-row seat to bring seating to seven.
Alerts
There are 2 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2015 Kia Sorento has been recalled 2 times by NHTSA. View Recalls
Research Years * Redesign year
Worse Better
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01
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03*
04
05
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07
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09
10
11*
12
13
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16*
17
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Overall Reliability Verdict
NA
NA
NA
NA
NA
NA
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
NA
NA
NA
NA
NA
NA
Engine Minor
NA
NA
NA
NA
NA
NA
NA
Engine Cooling
NA
NA
NA
NA
NA
NA
NA
Transmission Major
NA
NA
NA
NA
NA
NA
NA
Transmission Minor
NA
NA
NA
NA
NA
NA
NA
Drive System
NA
NA
NA
NA
NA
NA
NA
Fuel System
NA
NA
NA
NA
NA
NA
NA
Electric System
NA
NA
NA
NA
NA
NA
NA
Climate System
NA
NA
NA
NA
NA
NA
NA
Suspension
NA
NA
NA
NA
NA
NA
NA
Brakes
NA
NA
NA
NA
NA
NA
NA
Exhaust
NA
NA
NA
NA
NA
NA
NA
Paint/Trim
NA
NA
NA
NA
NA
NA
NA
Body Integrity
NA
NA
NA
NA
NA
NA
NA
Body Hardware
NA
NA
NA
NA
NA
NA
NA
Power Equipment
NA
NA
NA
NA
NA
NA
NA
In-car Electronics
NA
NA
NA
NA
NA
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 329,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2020 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2015 Kia Sorento owners. The owner comments describe problems respondents experienced with this vehicle.

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Body control module

"Dash warning lights on"

Dale R., CO (2015 Kia Sorento SX 3.3-L V6)

"Problem with interior lights."

Dale R., CO (2015 Kia Sorento SX 3.3-L V6)
Cruise control

"does not always work"

John C., DE (2015 Kia Sorento LX 2.4-L 4 Cyl)
Headlights

"I replace both headlight lamps (bulbs) every 8 to 12 months"

Angus M., KY (2015 Kia Sorento 3.3-L V6)

"One headlight completely burnt out after <3 yrs"

Anonymous, AB (2015 Kia Sorento SX 3.3-L V6)

"burns out headlight bulbs, changed the bulbs over 7 times in 5 years"

Anonymous, MA (2015 Kia Sorento LX 2.4-L 4 Cyl)

"LOW BEAM headlight failed last month. This is not a light bulb, but an entire unit. Rrplacement costs ˜$450 !! Headlights not covered under warrasnty Required for traveling on highway legally."

J J., NS (2015 Kia Sorento SX 3.3-L V6)
Heated or cooled seats

"Seat heating does not work on the drivers side seat"

Keith H., TX (2015 Kia Sorento Limited 3.3-L V6)

"Heater switch went out in bottom of drivers seat had to be completely taken out of sorento to be replaced.It took about a week to repair,Kia warrenty covered it all ! It would have cost between 2-3 grand without it!"

Anonymous, GA (2015 Kia Sorento SX 3.3-L V6)
Horn

"Horn began blowing while parked in the garage late at night. The battery had to be disconnected in order to make the horn stop blowing. Thus, it had to be towed to the dealership for service since you could not drive it with the horn constantly blowing."

Anonymous, GA (2015 Kia Sorento 2.4-L 4 Cyl)
Interior lights

"The center row and the interior rear hatch lights have stopped working. It is not a faulty light bulb problem."

Steve G., AL (2015 Kia Sorento LX 3.3-L V6)
USB port

"The electrical outlets in the second row no longer work."

Anonymous, MD (2015 Kia Sorento)
Warning lights

"Had warning lights for stability control,low tire, etc and had vehicle in shop 4 times before problem was solved. Twice had sensors replaced"

Anonymous, WI (2015 Kia Sorento EX 2.4-L 4 Cyl)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"Camera inoperable when purchased used; replaced under warranty"

Anonymous, NY (2015 Kia Sorento EX 3.3-L V6)

"back up camera had intermittent failure. Replaced under warranty by dealership"

Herbert H., AB (2015 Kia Sorento Limited 3.3-L V6)
Display screen freezes up

"unit quit and had to be replaced..froze up and would not display road"

Anonymous, AZ (2015 Kia Sorento SX 3.3-L V6)

"Froze and gave immovable warning in Korean. Occasionally could unfreeze by removing SD Card and reinserting, but not always. Kia replaced the unit"

Anonymous, FL (2015 Kia Sorento EX 3.3-L V6)
Display screen goes blank

"part of the freezing and warning in Korean language sometimes additionally went completely blank"

Anonymous, FL (2015 Kia Sorento EX 3.3-L V6)

"Back-up camera display started to flicker then quit completely in the first month of ownership. Replaced under warranty. Service Center stated this was a common problem."

J J., NS (2015 Kia Sorento SX 3.3-L V6)
In-dash navigation system (GPS)

"On a multi-state road trip, the GPS screen showed an error message in Korean which I was unable to close, and it caused the screen to freeze making the navigation system useless. It lasted through two states, and then resumed working after a stop"

Rebecca Z., IL (2015 Kia Sorento SX 3.3-L V6)

"OEM GPS will randomly display Chinese characters and stop working. This disables the entire video display. once it is rebooted, it usually clears the problem. Radio was replaced by Kia. Now new radio is causing the same problem occasionally."

Michael M., PA (2015 Kia Sorento SX 3.3-L V6)
Speakers

"Poor sound of the speakers when the vehicle is cold."

Kevin M., ON (2015 Kia Sorento EX 3.3-L V6)
Steering wheel controls

"The cell phone activation switch stopped working, Kia replaced the switch but within 14 months it stopped working again"

Paul H., ON (2015 Kia Sorento LX 3.3-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

"none"

John C., DE (2015 Kia Sorento LX 2.4-L 4 Cyl)
Shocks or struts

"loud clunking sound could be heard when driving over bumps of any size. Ball joints replaced. Problem reoccurred 2 weeks later. Replaced link stabilizer, bearing strut and associated rubber bumper"

Anonymous, ON (2015 Kia Sorento SX 3.3-L V6)

"Blown front strut"

Anonymous, MA (2015 Kia Sorento SX 3.3-L V6)

"Brought to dealer twice about the suspension and struts popping and creaking, banging, noises, both times the dealer found no problem"

Anonymous, MA (2015 Kia Sorento LX 2.4-L 4 Cyl)
Steering linkage (includes rack and pinion)

"Noise when steering it was repaired under manufacturer warranty"

Joseph E., FL (2015 Kia Sorento EX 2.4-L 4 Cyl)

"There seems to be a worn bushing in the steering linkage. It is connected to the rack and pinion. Kia has made the repair for free as it is under warrantee. I think it should not wear out at 40,000 miles, it seems to be an issue with other Sorento's."

Anonymous, HI (2015 Kia Sorento 3.3-L V6)
Steering wheel vibration

"The car will not go straight! You could be going down thew straightest, flat road with no wind and the car will veer one way, then you correct and then it will veer the other way. It never goes straight!!!!! You have to constantly correct the dir"

Garrett S., MN (2015 Kia Sorento EX 3.3-L V6)

"Connected to the bushing issue. Vibration and rattle noise associated with driving over bumpy road at low speed."

Anonymous, HI (2015 Kia Sorento 3.3-L V6)
Wheel bearings

"Right rear wheel bearings caused noise and vibration - very expensive to repair"

Anonymous, AB (2015 Kia Sorento Limited 3.3-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

"ABS sensor on rear wheel went bad,but I live 185 miles from nearest dealer,which was a inconvenient for us .That was a five week wait for atr there for us,meanwhile we had no anti lock brakes or AWD function.We also live in a snow area of the UP"

Richard S., MI (2015 Kia Sorento EX 3.3-L V6)
Calipers

"Calipers sticking, required reversing with immense braking to break them loose, multiple times"

Anonymous, IL (2015 Kia Sorento LX 2.4-L 4 Cyl)
Master cylinder

"Having trouble braking, took to dealership and they replaced it under warranty."

Anonymous, TX (2015 Kia Sorento EX 3.3-L V6)
Premature brake wear

"front pads gone at 2600 miles"

James L., MA (2015 Kia Sorento LX 2.4-L 4 Cyl)
Squeaking

"When the it has been parked for a day or more and the weather is damp, the front disk brakes grab and make a strange noise"

Anonymous, ON (2015 Kia Sorento SX 3.3-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Alternator

"The alternator went when we were driving to Florida. The car broke down on I75 in northern Florida. The towing service that came with the car was unavailable in that area. We paid for the tow and had it fixed where we could as it was a Sunday, The alternator went again 4 months later on the way home from Florida. We had it fixed at a Kia dealership and had to pay the bill. We have turned the receipts in to the Kia dealership in London, Ontario and are still waiting to see if we get reimbur"

Sharon W., ON (2015 Kia Sorento 3.3-L V6)

"Alternator failed on a 2000-km trip; part had to be ordered from California [from Maine]; warranty was not honoured at Kia service centre; weekend meals and lodging incurred during a forced layover > $1000. 60 years of driving - never had an alternator fail before."

J J., NS (2015 Kia Sorento SX 3.3-L V6)

"alternator failed while on the highway through USA requiring a tow by AAA to dealer. Dealer unaware that warrsanty is honoured in North America. KIA USA said this is KIA CANADA problem, KIA CANADA wouldn't take phone call from USA. Alternator ordered from California o Maine over a weekend. Delivery couldn't be ttacked. Result: several thousand dollars in expenses, meals, lodging, transportation, parts, travel delay. Battery had to be replaced since it wouldn't hold charge. Warranty for alternator sorted out BY MY DEALER BACK IN CANADA."

J J., NS (2015 Kia Sorento SX 3.3-L V6)
Battery (not hybrid or electric)

"No big deal battery was depleted"

Nathanael D., TX (2015 Kia Sorento SX 3.3-L V6)
Spark plugs or wires failure

"The second day that we had the car, it developed a very bad miss. The Dealer came and picked the car up and took it to the shop, where they found a bad wire and coil, and replaced one spark plug. They returned the car after making repairs"

Anonymous, OH (2015 Kia Sorento EX 2.4-L 4 Cyl)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Squeaks or rattles

"Had a rattle in the front passenger door. Was taken out by local KIA dealer."

Bill F., CA (2015 Kia Sorento LX 2.4-L 4 Cyl)

"same issue causing squeaks when steering."

Joseph E., FL (2015 Kia Sorento EX 2.4-L 4 Cyl)

"Just not a tight car."

Anonymous, MA (2015 Kia Sorento EX 3.3-L V6)
Wind noise

"There is a lot of wind noise thru the sunroof"

John M., CA (2015 Kia Sorento EX 3.3-L V6)

"LOTS OF WIND NOISE, ROAD NOISE AND TIRE NOISE LEAKS INTO THE CABIN."

Anonymous, MO (2015 Kia Sorento LX 2.4-L 4 Cyl)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel cap

"Fuel cap stopped clicking."

Scott A., CO (2015 Kia Sorento EX 2.4-L 4 Cyl)
Fuel injection system

"Engine unreliable in shop for at least 120 days in total. Longest 98 days. Ran on 5 cylinder on and off from 5000 km and on. Engine taken apart, all injectors changed and coils changed twice, various sensor and finial after 98 days main computer. Restore all,cyclinders. Dealer not convinced it is fixed yet"

Anonymous, ON (2015 Kia Sorento EX 3.3-L V6)

"Replace 3 fuel injectors"

Anonymous, AZ (2015 Kia Sorento EX 3.3-L V6)

"A fuel injector failed, vehicle never stopped running. Brought it back to the dealer was repaired under warranty in about 5 days."

Troy W., TX (2015 Kia Sorento SX 3.3-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"a rear bumper reflector was loose, the need to replace the entire upper/lower bumper assembly, under warranty"

Kenneth B., OR (2015 Kia Sorento EX 3.3-L V6)

"Side trim on drivers door was catching on the matching fender trim. The dealer installed a new clip, no charge"

Anonymous, ON (2015 Kia Sorento LX 3.3-L V6)
Loose interior trim or moldings

"Chrome on center console latch was peeling - sharp! Ouch!"

Scott A., CO (2015 Kia Sorento EX 2.4-L 4 Cyl)
Paint (fading, chalking, cracking, or peeling)

"Paint has peeled off of the center of the roof starting at the front window. The spot is about 2 inches wide and goes back about 4 or 5 inches."

Steve G., AL (2015 Kia Sorento LX 3.3-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"It was main problem but it reports everything else. KIA would not change it out and took the last 98 days to finial get it replaced after taking engine apart finding nothing. Tired countless time to blame me for oil, oil filter, air filter as they were K&N and not theirs. Computer can not tell them if it is the part that is defective"

Anonymous, ON (2015 Kia Sorento EX 3.3-L V6)

"Lost power"

Anonymous, CA (2015 Kia Sorento LX 3.3-L V6)

"I think there is a serious defect in the electrical system that the computer cannot detect."

Merle B., AZ (2015 Kia Sorento SX 3.3-L V6)
Oil leaks

"Oil drips on exhaust manifold"

Hugh S., NV (2015 Kia Sorento EX 3.3-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Engine rebuild or replacement

"Engine died on the highway needed new engine covered under warranty"

Nathanael D., TX (2015 Kia Sorento SX 3.3-L V6)

"One of the connecting rods failed which caused the engine to lose power. It had to be towed to the dealership for repairs. The engine was replaced under warranty. The vehicle was in the shop for 2 1/2 months. Kia provided a rental car for that period. I am very satisfied with how Kia handled the repair of my vehicle."

Steve A., KS (2015 Kia Sorento LX 2.4-L 4 Cyl)

"Engine on my 2015 Kia Sorrento (certified pre-owned) was warranted for 100,000 miles. At 111,000 miles the car had engine failure due to a connector rod issue. I am now looking at a $7,000 replacement engine to get the car operational. Kia has a recall on this model/year for the 4-cylinder engine due to the same connector rod problems. My vehicle is the 6-cyclinder version so I am not covered by the warranty. Battleground Kia (dealer) has showed very little interest in helping me fight this with Kia. I am very unhappy and would never consider another Kia if they do not at least meet me halfway."

Paul S., NC (2015 Kia Sorento 3.3-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

4WD/AWD components

"AWD coupler did not disengage and needed replacement"

Anonymous, NY (2015 Kia Sorento EX 3.3-L V6)
Driveshaft or axle

"During 65000 mile service mechanic found the boot on passenger front axle torn and leaking. Wear required replacing axle."

Anonymous, KY (2015 Kia Sorento LX 2.4-L 4 Cyl)
Electrical failure

"Alternator quit working"

Herbert H., AB (2015 Kia Sorento Limited 3.3-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"The air just stopped working"

John M., CA (2015 Kia Sorento EX 3.3-L V6)
Refrigerant leaks

"AC did not work following delivery of vehicle"

Anonymous, ON (2015 Kia Sorento EX 3.3-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Overheating

"Engine coolant had sudden, major leak; dealership took 2 days to figure out where it came from and where it went; leak caused sudden overheating"

Sandra S., ME (2015 Kia Sorento 2.4-L 4 Cyl)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Transmission sensor or solenoid

"Not certain. Since June 2018 I have gotten messages that report a problem and to contact Kia. So far the transmission has been replaced. The wiring harness has been repaired and later replaced. The computer has been replaced. I still do not have my car AND AM USING A DEALER LOANER!"

Merle B., AZ (2015 Kia Sorento SX 3.3-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"Intermittently fails to power on when starting car. When system fails to power, there is no backup camera, radio, or USB power. Dealer has ordered a new system to be installed under warranty"

Anonymous, NY (2015 Kia Sorento 3.3-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Locks and latches

"door handle gets stuck on plastic trim"

James L., MA (2015 Kia Sorento LX 2.4-L 4 Cyl)

Compare 2015 Models

No Data Available
Recalls
PROVIDED BY
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Aug 27 2020
If the HECU short circuits, there is an increased risk of an engine compartment fire.
Summary:
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
What should you do:
Kia will notify owners, and dealers will inspect the HECU for leaking brake fluid and replace the HECU if necessary, free of charge. Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. The recall began October 20, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC197.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V519000
Potential Number of Units Affected: 440370
ENGINE
Dec 19 2018
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Summary:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
What should you do:
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V907000
Potential Number of Units Affected: 71653
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