The refined, three-row Kia Sorento continues to be a strong competitor in the midsized SUV class. We liked how its range of features and functionality are bundled together in a tasteful, modestly-sized SUV. The six-cylinder Sorento got a new eight-speed automatic transmission as part of its update for 2019.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"I personally believe it handles and rides better than an Audi Q7 that I test drove, mainly because if you buy one that is as fully loaded as my Sorento you can only get it with 21‿ wheels and run flat tires which provide a terrible ride."

G S., FL (2019 Kia Sorento)

"Glad I purchased the EX model with the six cylinder engine. It seems to have enough power to climb hills with hardly any effort."

Paul H., NM (2019 Kia Sorento)

"Cool seats, contrasting colors, comfort, all while using the various drive selections types."

Stephen J., MO (2019 Kia Sorento)

"Great ride great styling"

Harvey L., NY (2019 Kia Sorento)

"Acceleration and handling on dry pavement is as expected, very good. Acceleration going uphill through mountains in Tennessee, West Virginia, Virginia, etc., and winter handling in northeast Ohio showed that the Sorento performs competitively with vehicles that easily cost double. KIA has added more driving modes and has gone from a 6 speed to an 8 speed transmission for examples between 2016 and 2019 showing KIA's commitment to continuously improving the Sorento. Power, handling, sophistication are near the top of what any amount of money can buy."

Johnson F., OH (2019 Kia Sorento)

"The car handles very well in the variety of situations and the V6 engine has very good acceleration when needed."

Anonymous, CA (2019 Kia Sorento)

"Acceleration is very good when merging on interstate or passing."

Mark M., NC (2019 Kia Sorento)

"Handling is quite good for a mid-size SUV, managing curves nicely. The engine is strong and responsive, moving the 2-ton Sorento briskly."

Anonymous, CA (2019 Kia Sorento)

"very responses and now has various driving modes for gas economy or driving fun."

J B., NJ (2019 Kia Sorento)

"Car drives great but transmission is a little jerky when accelerating, especially when going up hill."

Anonymous, FL (2019 Kia Sorento)

"The safety features are a plus , lane departure, parking assistance, blind spot warning and rear/forward cameras should be included on all vehicles. If I had to something negative about this car it would be because I could not imagine how it would handle with a smaller engine that is not a V6 due to the of the weight. However acceleration where not quick is very adequate for this SUV. Handling is smooth and responsive and the Sorento gives you different driving modes that you can select that optimizes its performance."

Kenneth H., MI (2019 Kia Sorento)

Comfort

Includes seats, climate control, noise, and ride

What Owners Say

"Driver seat can be extended under back of your legs for more comfort on longer trips."

Mark M., NC (2019 Kia Sorento)

"Love the cooled seats and comfort"

Harvey L., NY (2019 Kia Sorento)

"The car is very quiet, responsive and powerful."

Reynaldo A., CA (2019 Kia Sorento)

"The ride is quiet and comfortable. Seats give good lumbar support and 1st and 2nd rows have multiple adjustments as well as cooling and heating."

Anonymous, DE (2019 Kia Sorento)

"Seats give good support, especially lubar"

Anonymous, NV (2019 Kia Sorento)

"the car is very comfortable and quiet"

Anonymous, GA (2019 Kia Sorento)

"We chose the Sorento over other cars because BOTH front seats are fully functional in this model. We intend to use the car for touring and my wife wants to be as comfortable as me!"

Anonymous, WA (2019 Kia Sorento)

"The leather seats conform very well to your body and are very comfortable. Noice is surprisingly low and the ride is excellent compared to other Large SUV's I shopped for.."

Anonymous, NY (2019 Kia Sorento)

"The Sorento is very comfortable in almost all aspects, except the driver's seat, where I have yet to find the perfect driving position. One caveat- I have a seriously bad back so it's tough to find a good seat position in most vehicles."

Anonymous, CA (2019 Kia Sorento)

"The seats are very comfortable, especially with the adjustable lumbar support. Our 2019 is on par with the with the 2017 Sorento, which is why we bought the 2019 Sorento."

Anonymous, CA (2019 Kia Sorento)

"The power seats can be set to over 30 positions. The ride is smooth even on pot hole streets. It is as quiet of a vehicle as my last car that was a cadellic"

Anonymous, LA (2019 Kia Sorento)

"SEATS ARE THE WORST TO SIT IN FRONT OR REAR ON A LONG TRIP OVER 30 MILES"

Anonymous, CA (2019 Kia Sorento)

"Buying the SX Limited awards you with very nice creature comforts of heated and ventilated nappa leather seats. There is plenty of leg and head room in the car and I'm speaking to that because I'm a large person. You can tell you are riding in a heavier vehicle, it nulls out the road noise and bumps."

Kenneth H., MI (2019 Kia Sorento)

Value

Did you get what you wanted relative to the price you paid?

What Owners Say

"Prior to purchasing the Sorento, we leased an Optima. We chose both because of the value, a lot of car for a very reasonable price. The value of the Kia cannot be overstated, we've been extremely happy with both vehicles!"

Anonymous, WA (2019 Kia Sorento)

"I shopped for several vehicles with the same features and this was the better deal."

Anonymous, LA (2019 Kia Sorento)

"Can't beat the price for all the amenities. And, I did a lot of shopping around (just purchased 3 weeks ago)"

Anonymous, NY (2019 Kia Sorento)

"You get all the latest safety and convenience features that you would pay over $10,000 more for in most other vehicles! Like Audi, BMW, MERCEDES."

G S., FL (2019 Kia Sorento)

"I like the standard equipment you get for the price you pay."

J B., NJ (2019 Kia Sorento)

"My research and comparison-shopping put us in our first KIA Sorento. Our actual experience has exceeded our expectations in every positive way imaginable and put us into our next two KIA Sorento's. My surprise was that KIA is improving the already outstanding value proposition by adding more features and improvements each year. KIA does not seem to be 'satisfied' with last year's model and does seem to actually be on a continuous improvement process that benefits the customer, not just the manufacturing system cost structure."

Johnson F., OH (2019 Kia Sorento)

"The SXL has standard features that are usually found only in luxury cars: surround cameras,leveling headlights, side mirrors that fold in when car is locked. Many safety features."

Anonymous, DE (2019 Kia Sorento)

Would you buy this car again?

2019 vehicles
Acura MDX
Audi Q7
Audi Q8
Audi e-tron
BMW X5
Chevrolet Blazer
Chevrolet Traverse
Ford Edge
Ford Explorer
Ford Flex
GMC Acadia
Honda Passport
Honda Pilot
Hyundai Santa Fe
Infiniti QX60
Jeep Grand Cherokee
Jeep Wrangler
Kia Sorento
Lexus GX
Lexus RX
Lexus RX L
Lincoln Nautilus
Mazda CX-9
Nissan Murano
Porsche Cayenne
Subaru Ascent
Toyota 4Runner
Toyota Highlander
Volkswagen Atlas
Volvo XC90
Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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