The Soul lives in that increasingly gray area between hatchbacks and SUVs. A boxy, upright design gives it abundant interior space and super-easy access. You sit up high in chairlike seats, surrounded by an ample glass area for good visibility. Overall, it feels like driving a small SUV, but one that's lower to the ground. But unlike a true SUV, the Soul is available only with front-wheel drive.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
Research Years * Redesign year
Worse Better
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Engine Major
Engine Minor
Engine Cooling
Transmission Major
Transmission Minor
Drive System
Fuel System
Electric System
Climate System
Suspension
Brakes
Exhaust
Paint/Trim
Body Integrity
Body Hardware
Power Equipment
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 329,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2020 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2017 Kia Soul owners. The owner comments describe problems respondents experienced with this vehicle.

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

"A dash light indicated a problem with the abs system. The Kia dealer replaced the sensor which failed. This was covered under warranty so it was no problem."

Anonymous, MS (2017 Kia Soul Base 1.6-L 4 Cyl)
Rotors

"Excessive rusting along the rim of the rotor discs."

David C., NS (2017 Kia Soul Plus 2.0-L 4 Cyl)

"Pre-mature heavy rust and wear"

David C., NS (2017 Kia Soul 2.0-L 4 Cyl)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Seals and/or weather-stripping

"Back window had small water seepage that came into the inside of the glass only on hard rain downpours or car wash. It was a small trickle on passenger side top."

Anonymous, TX (2017 Kia Soul Plus 2.0-L 4 Cyl)
Squeaks or rattles

"Something rattles in the rear of the cab. Not sure if it's the seat latch or what, but we would rather deal with it than take it back to the dealer."

Barry S., AZ (2017 Kia Soul Base 1.6-L 4 Cyl)

"Rattles come and go and the service people couldn't find the problem. Passenger and driver cannot confirm where the rattle come from."

Anonymous, AZ (2017 Kia Soul)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Automatic climate control

"Automatic system could not control / prevent heat from constantly running even in summer months with the setting on its lowest (most cooling) number. System was replaced (under warranty) requiring two weeks to order & install (but a rental was provided by dealer / KIA)."

Anonymous, OH (2017 Kia Soul Exclaim 2.0-L 4 Cyl)
Heater system

"Heater system kept running even during summer months (cooling set to lowest number yet was ignored by system)."

Anonymous, OH (2017 Kia Soul Exclaim 2.0-L 4 Cyl)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel injection system

"Engine light coming on repeatedly Hesitation when pressing gas Bucking or shaking at very low or stalled speed"

Anonymous, (2017 Kia Soul Unsure 2.0-L 4 Cyl)
Sensors (includes O2 or oxygen sensor)

"Check engine light coming on because of the fuel tank cap 15-20 times We are 80% sure it has been resolved"

Anonymous, (2017 Kia Soul Unsure 2.0-L 4 Cyl)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Electrical failure

"The EV charging system failed twice and had to be replaced twice."

Anonymous, CA (2017 Kia Soul EV Electric)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"transmission failed and had to be replaced. was not shifting correctly"

Thomas L., WV (2017 Kia Soul EV 1.6-L 4 Cyl)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Apple CarPlay

"You have to have an Apple Phone in order for the Car Play to work or for you to communicate with your car via blue tooth in order to have your car call someone"

Anonymous, (2017 Kia Soul Base 1.6-L 4 Cyl)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Engine rebuild or replacement

"I was driving and had to pull over bc the car would no longer run, had it towed and Kia replaced the engine under the vehicle warranty"

Anonymous, TX (2017 Kia Soul Plus Unsure)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Exterior lights (other than headlights)

"Drivers side front turn signal has a short in it causing the bulb to blow out"

Anonymous, FL (2017 Kia Soul Plus 1.6-L 4 Cyl)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Starter

"Engine would not start after a full charge. I turned out after about a month of trial and error it needed a software update."

Anonymous, NY (2017 Kia Soul Plus Electric)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
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