The redesigned-for-2002 ES300 is an easygoing, quiet, comfortable cruiser. With a nicely-furnished, accommodating cabin, it offers a well-rounded package, with very few flaws. As a result, it scored very high in its class.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"Nice ride"

Anonymous, VA (2002 Lexus ES)

"Handling very good, acceleration good"

Anonymous, MO (2002 Lexus ES)

"Still a beautiful car and handelss well"

Anonymous, CO (2002 Lexus ES)

"Great ride, smooth, quiet and has as much power as I need. Very Dependable."

Martinez N., FL (2002 Lexus ES)

"Enjoy driving the Lexus. handles very nicely"

Anonymous, CA (2002 Lexus ES)

"Excellent quiet ride with the most comfortable seats and interior. I couldn't ask for any more in an automobile."

Steven P., NC (2002 Lexus ES)

"A pleasure to drive."

Keith M., VA (2002 Lexus ES)

"I love my car! It moves like a sports car, still looks sleek after all these years, paint job is original, and I have to say the body shape beats the newer designs, interior has held up under glaring sun, freezing weather. We've changed tires all around twice since 02' The radio works well, sounds great. I'm still discovering new functions: Recently I clicked on my key fob inadvertently and all the Windows came down. My mechanic explained "the key did it!" Who knew? I had a tire blow out recentl..."

Barbara K., TX (2002 Lexus ES)

"Acceleration and handling are excellent; smooth even over speed bumps."

Robert W., CA (2002 Lexus ES)

"First gear is now choppy, tried fixing it a few times and it keeps coming back. It's a big canoe to drive as far as handling."

Anonymous, CA (2002 Lexus ES)

"Excellent cruise control and easy of handling."

Anonymous, TX (2002 Lexus ES)

"Vehicle is 15 years old. Stills drives great and has had no maintenance problems!"

Anonymous, AZ (2002 Lexus ES)

Comfort

Includes seats, climate control, noise, and ride

What Owners Say

"still comfortable"

Anonymous, AZ (2002 Lexus ES)

"After 16 years the car still drives like it is a new car"

Glenn R., PA (2002 Lexus ES)

"Seats are comfortable fore long distances, which is critical for my bad back. The ride is smooth and the interior quiet."

Catherine W., CA (2002 Lexus ES)

"It is a really comfortable and reliable car. We bought it new, and have no plans to sell it. We have kept it twice as long as any other car we've ever had."

John N., CA (2002 Lexus ES)

"I have owned this car for almost 17 years and plan on driving as long as possible. The value that I have received from this car is incredible. My first mechanical problem was replacement of the starter at 154000 miles and very few mechanical problems since then."

Kathleen D., AL (2002 Lexus ES)

"Car is noisy. Excessive road noise and rain noise."

Ted T., TX (2002 Lexus ES)

"love the smooth ride and comfortable seats very quiet"

Anonymous, CA (2002 Lexus ES)

"Seat adjusting motor quit working at 20,000 miles"

Anonymous, FL (2002 Lexus ES)

"Extremely comfortable car. I previously had a Lexus LS 400 and this is as comfortable as their flagship model."

Steven P., NC (2002 Lexus ES)

"Lasts foe ever"

Anonymous, VA (2002 Lexus ES)

"Very smooth, very little noice, ride is very good"

Anonymous, MO (2002 Lexus ES)

"The car has an incredibly smooth ride with almost no noise. The seats are comfortable and have plenty of room."

Anonymous, KY (2002 Lexus ES)

"It is very spacious. All seats are comfortable for 5 passengers. When the rear seat is folded it has large space to carry big items like digital piano, 2-seat sofa."

Arvind A., TX (2002 Lexus ES)

"It's a grandma car, quiet, roomy, noiseless, great leg length and easy to drive for hours."

Anonymous, CA (2002 Lexus ES)

"Even after 15 years, the car is a joy to ride. Seats are not hard and not soft. Little wind or engine noise when windows are closed. Ride suspension is comfortable in all 3 modes of suspension."

Anonymous, ON (2002 Lexus ES)

"Very smooth and quiet ride."

Robert W., CA (2002 Lexus ES)

"Love heated seat and easy to sleep (passenger side , of course)"

Anonymous, NY (2002 Lexus ES)

"Very comfortable on long trips."

Anonymous, TX (2002 Lexus ES)

"Incredibly reliable and still love to drive it after 190,000 miles. More luxurious in some ways than 2014 Avalon XLE. Feels like a new luxury car. Some things beginning to rust and hesitate to fix aging parts only because of age of car and mileage."

Roger D., MD (2002 Lexus ES)

Value

Did you get what you wanted relative to the price you paid?

What Owners Say

"This car is now 15 years old and we have had virtually no repair issues except regular wear and tear items."

Anonymous, CO (2002 Lexus ES)

Would you buy this car again?

2002 vehicles
BMW 5 Series
Lexus ES
Mercedes-Benz E-Class
Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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