The redesigned-for-2002 ES300 is an easygoing, quiet, comfortable cruiser. With a nicely-furnished, accommodating cabin, it offers a well-rounded package, with very few flaws. As a result, it scored very high in its class.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"The Lexus is not as responsive as a sports car and drives similar to an older US built car."

Bill C., CA (2003 Lexus ES)

"Still handles well even after all these years. The ride is good, as we keep the suspension system in good shape"

Gerry A., OR (2003 Lexus ES)

"It is simply close to perfect"

Anonymous, GA (2003 Lexus ES)

"Transmission hesitates/searches too often"

Hank M., FL (2003 Lexus ES)

"As old as the car is, it still rides smooth and quiet. Decent pickup upon acceleration"

Anonymous, MO (2003 Lexus ES)

"It is the best. I just love it and it's acceleration."

Anonymous, FL (2003 Lexus ES)

"Accelerator and brake pedal are too close to each other."

Anonymous, TN (2003 Lexus ES)

"car tends to stall a bit before accelerating"

Anita D., NC (2003 Lexus ES)

"For a 14 yr old auto it stills has great acceleration and handles very well. 205,000 miles and still feels tights. fun to drive"

Dan P., TX (2003 Lexus ES)

Comfort

Includes seats, climate control, noise, and ride

What Owners Say

"Fod.beimg an older car, it still drives like new. It just looks older."

Bill C., CA (2003 Lexus ES)

"The Lexus ES to me is very comfortable. The best ride and driving performance I ever had in a car."

Anonymous, GA (2003 Lexus ES)

"Seat and interior COMFORT are great. Road noise level sometimes is annoying--especially on concrete (as opposed to asphalt) roadways."

H W., VA (2003 Lexus ES)

"It's 15 years old with 335,000 and if it feels like your driving anew car"

Anonymous, IN (2003 Lexus ES)

"15 years old and still a comfortable ride!"

Carl W., TX (2003 Lexus ES)

"Road noise more than expected"

Hank M., FL (2003 Lexus ES)

"Comfortable seats. Smooth ride. Easy to drive. Have loved the car, but in today’s SUV world, it’s hard to see out of since it sits low."

Susan B., TN (2003 Lexus ES)

"great car very little trouble in 14 yrs."

Anonymous, NJ (2003 Lexus ES)

"same as above-very comfortable seating and very quiet cabin"

Anonymous, OH (2003 Lexus ES)

"LITTLE TO NO ROAD NOISE AND SMOOTH RIDE WHERE THE CAR ABSORBING ALL BUMPS IN THE ROAD"

Charles Z., NJ (2003 Lexus ES)

Value

Did you get what you wanted relative to the price you paid?

What Owners Say

"No major repairs and I have had it since 2003."

Anonymous, CA (2003 Lexus ES)

"excellent"

Anonymous, NY (2003 Lexus ES)

"It hasn't reached 100k miles and it is falling apart. I've spent north of $10k this year in keeping it going. The car has a poor ride, poorly designed displays, but most of all it is poorly designed for maintenance so every repair is a fortune. $1k to change a low beam headlight!; $600 to change sparkplugs (because so much has to be removed to get to them). The headlight needed a computer! My prior 2003 Lexus went 200k+ miles with hardy a repair."

Anonymous, CA (2003 Lexus ES)

"in 14 years. No problems to speak of. Car very reliable and a pleasure to drive."

Anonymous, FL (2003 Lexus ES)

"It has been an extremely dependable vehicle and still looks as good as the day purchased. Still has great handling and ride after all these years"

G W., NE (2003 Lexus ES)

"Car has not been as reliable as I had anticipated. We've had four major repairs over the life of the car, including a major engine issue (harmonic balancer). The car is 13 years old but has only 56,000 miles. Given Lexus' reputation, I would have expected better."

Anonymous, TX (2003 Lexus ES)

Would you buy this car again?

2003 vehicles
Acura TL
BMW 5 Series
Lexus ES
Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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