With its comfortable ride, quiet interior and lavish amenities, the Lexus ES provides big luxury car feel and refinement in a manageably sized package. The ES is also quick and yet sparing with fuel. Valuing ride quality over handling, agility is not a strong suit. Consequently, the ES idoes not try to be fun to drive. However, it is one of the best riding cars in its class.
There are 3 recalls on this vehicle. Learn More.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"Transmission "hunts" more than it should. I think it's a computer problem. The dealer says it's fine. Overrevs when strating from short stop at stop sign. Works normally if stop for a few seconds before starting."

Anonymous, FL (2012 Lexus ES)


BRIAN S., NC (2012 Lexus ES)

"Very smooth ride and good handling."

PAUL O., CA (2012 Lexus ES)

"Very powerful acceleration with effortless handling. It's a luxury car, so the handling is not crisp, but there's enough feedback. The best brakes on a car that I've ever owned."

TERRANCE P., WA (2012 Lexus ES)

"Acceleration and handling is excellent."

Anonymous, GA (2012 Lexus ES)


Includes seats, climate control, noise, and ride

What Owners Say

"The driver seat felt like it had protruding piece inside and was uncomfortable to me. I had an excellent dealer who offered to change the seat and eventually opened up the seat to put more cushioning in the spot which was eventually taken out because it did not help. In the end it may have been me because I got used to it has been fine for the last three years. The car is exceptionally quiet."

T S., NJ (2012 Lexus ES)

"Drivers seat does not go high enough, have to provide my own seat cushions to be at proper level. I am not a short person, so do not understand why you can't raise seat, only can move it forward or back."

Anonymous, NY (2012 Lexus ES)

"super comfortable, quiet, firm but excellent ride"

KAY F., SC (2012 Lexus ES)

"This is not a driver's car but for road trips for people who want to get there comfortably and quietly, it can't be beat."

THOMAS B., AL (2012 Lexus ES)

"have hip problem and have difficulty getting into driver seat"

D R., CA (2012 Lexus ES)

"ride is too harsh - needs softer suspension like earlier models, plus smaller wheels and taller tires (65 or better aspect ratio) to privide a softer ride"

DOUG B., ON (2012 Lexus ES)

"Not a sporty ride but a very comfortable one"

DOMINIQUE P., ON (2012 Lexus ES)

"I have a compressed disc in my back, and during long drives the condition is exacerbated. The seat position and construction is not supportive enough."

Anonymous, PA (2012 Lexus ES)

"Seats very comfortable and the cooling system both in the seats and the car works great. Ride is very comfortable and noise is quite."

Anonymous, DE (2012 Lexus ES)

"Quiet and comfortable ride"

Anonymous, NY (2012 Lexus ES)

"most comfort, driving position,quietness,excellent ride"

ROBERT L., FL (2012 Lexus ES)

"Auto climate control is annoying. It's often doing something I don't want (such as switching to recirc or changing levels) and is too slow to respond.Too many functions are on the nav. screen. The seat cooling is very weak. The auto wipers can't figure-out what to do. The ride,noise,engine,handling, braking and styling are superb, but I could get all that in a Camry for a lot less money."

THOMAS S., OH (2012 Lexus ES)

"The seats need to extend longer under your thigh for greater support."

W M., SC (2012 Lexus ES)

"the seats are short for my height and leg length, so longer rides make me tired and I usually have to adjust the seats, or seat backs up/down, forward/back."

ANITA A., CA (2012 Lexus ES)

"Seat comfort for long trips is outstanding."

Anonymous, TX (2012 Lexus ES)

"Ist car with airconditioned seats. Awesome."

Anonymous, FL (2012 Lexus ES)


Did you get what you wanted relative to the price you paid?

What Owners Say

"I bought the car used Dec. 2014. It had less than 20,000 miles and it is loaded. I only paid $20,000, and traded my 2005 Toyota Avalon, so I think I made a great deal for this luxury car!"

Anonymous, SC (2012 Lexus ES)

"Best car I ever owned ."

Anonymous, IL (2012 Lexus ES)

"Poorly sewn upholstery. Could be quieter at this price level CAME WITH BRIDGETONE Tires with decent traction , braking , but noisy aging beyond 35000 miles ."

EARL L., OH (2012 Lexus ES)

"Very good car for family vehicle, comfortable and dependable. Would recommend to others"

Anonymous, TX (2012 Lexus ES)

"Ride, exterior, windows, area of view, air conditioning in seats and cabin, cabin design are excellent. Entertainment system and map system is not intuitive. Map system difficult to operate. Spark plug access stinks."

Anonymous, GA (2012 Lexus ES)


How it looks inside and out

What Owners Say

"Love the styling and workmanship. The 2013 and above have a cheapened non leather interior unless you pay for For a leather option. Also the wood interior pieces are for decor and serve no purpose."

RICHARD J., SC (2012 Lexus ES)

"The styling is up to date, it looks very good"

L A., FL (2012 Lexus ES)

"2012/13 exterior is ok 2014/15/16 exterior is bad"

H P., CA (2012 Lexus ES)

Would you buy this car again?

2012 vehicles
Acura TL
Audi A6
Audi A7
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Buick LaCrosse
Cadillac CTS
Hyundai Genesis
Infiniti M
Lexus ES
Lincoln MKZ
Mercedes-Benz E-Class
Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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