For years, the Lexus ES excelled at being comfortable and luxurious, pampering rather than sporty. But for this version of the car, Lexus modified that formula by trying to create a more engaging driving experience. The overall result is a less satisfying upscale sedan. The ES still provides a comfy, quiet interior and gets good fuel economy.
Alerts
There is 1 recall on this vehicle. Learn More.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"Very poor highway entry acceleration. Very bad acceleration going up hills. Extremely underpowered for these 2 conditions."

Anonymous, NJ (2014 Lexus ES)

"Handling is excellent."

Anonymous, KS (2014 Lexus ES)

"Strong acceleration (especially when in SPORT mode). Handling in responsive and the ride is not too stiff. Nice balance of handling and luxurious ride."

Anonymous, VA (2014 Lexus ES)

"Good: responds quickly, and the sport option makes it evev better. Love the pick up when passing."

Anonymous, AZ (2014 Lexus ES)

"The V-6 is quick and responsive. Handling very nice."

Laura Z., IL (2014 Lexus ES)

"Good brakes, good tracking, good Styling"

Anonymous, OH (2014 Lexus ES)

"Excellent acceleration and handling."

Lynn W., NJ (2014 Lexus ES)

"Acceleration and handling are great for a car of this size with a four cylinder engine."

Larry M., KS (2014 Lexus ES)

"I love the comfort, quiet, and acceleration. It tends to sway when making a turn but I understand this is the tradeoff for having more of a comfort ride than a performance ride. The tradeoff is worth it."

Thomas S., OH (2014 Lexus ES)

"When driving downhill in second gear and engine RPM is around 2750 the RPM surges up and down 300 or 400 RPM when holding the accelerator steady. Lexus service manager rode with me, collected data with his computer, and said it could not be fixed."

James W., CA (2014 Lexus ES)

"This Lexus is very powerful and handles as well as my previous BMW"

Anonymous, NY (2014 Lexus ES)

"The 5 year old car is still stylish with the best. Driving is comfortable, quiet and luxerous. I am a very happy owner."

Anonymous, CA (2014 Lexus ES)

"It punches well from stopped position but sometimes it skids on acceleration. All of the bells & whistles are widely used and make for safe driving (turning, changing lanes & backing). The whole experience is enjoyable. If only the other drivers on the road had the same level of safety."

Susan R., TX (2014 Lexus ES)

"I find it very responsive in acceleration. And handles and rides very comfortably"

Tim M., MN (2014 Lexus ES)

"acceleration and handling"

Karen F., NV (2014 Lexus ES)

"Excellent acceleration and very good handling."

Ronald L., CA (2014 Lexus ES)

"This car drives very smooth. I had the dealer change to Michelin tires and couldn't be happier. I test drove the Mercedes and BMW and not knocking those care, they just appeal to a different kind of driver. The stiff suspension for me was a no go. The Lexus has the smooth clean ride I was looking for."

Levell S., NV (2014 Lexus ES)

"Most folks think a hybrid is under-powered. Sure, it doesn't handle like a racehorse, but in all kinds of traffic, it has excellent pickup. Even when traveling at 70 mph, the car responds nicely with sufficient pickup for passing other vehicles."

Anonymous, TN (2014 Lexus ES)

"Smart acceleration, very smooth-shifting transmission"

Robert B., VA (2014 Lexus ES)

"Acceleration is robust; you'll be surprised if you "put the hammer down" as the car takes on another persona and gets going in a hurry. Handling is good for this type of sedan although you can't push too much in corners. Lane changes are silky smoot and you can get "jiggy" with the car to a point."

Paul R., IL (2014 Lexus ES)

"Acceleration when needed is OK but not push you back in seat. Handling is OK but not a sports car."

Mason P., OH (2014 Lexus ES)

"This car is an absolute pleasure to drive. Accelerates quickly, Corners well. Smooth ride. Visible & audible alerts for safety. Hard to see behind when using monitor in bright sunlight."

Anonymous, NY (2014 Lexus ES)

"I’m really like the adjustable drive modes. I use economy mode in town and the sport mode on the highway. Acceleration response is notably improved in the sport mode."

Leonard-Elaine J., IN (2014 Lexus ES)

"For a hybrid, the acceleration is amazing. The switch between gas and EV power is unnoticeable while driving."

Barry B., MD (2014 Lexus ES)

"Excellent handling & acceleration"

Anonymous, NY (2014 Lexus ES)

"Excellent acceleration and decent Handling"

Anonymous, NJ (2014 Lexus ES)

"The ride is exceptional! When I put it in 'Sport' mode - we can really move out! The added horsepower is great on the highways for merging into traffic (or getting out of somebody’s way). I even enjoy driving to work each morning, taking the long way with lots of hills and curves!"

Jill S., SC (2014 Lexus ES)

"great accerlation"

Anonymous, AR (2014 Lexus ES)

"Power is available but accerlation is not resonsive (significant lag between pressing the pedal and accelration). Handling is assured and predicatble."

Anonymous, WA (2014 Lexus ES)

"Nice acceleration and handling"

Leroy M., KY (2014 Lexus ES)

"the acceleration is fine The handling is too soft and no feedback through the steering wheel."

Robert M., CA (2014 Lexus ES)

"Good acceleration and smooth handling"

Ramon M., FL (2014 Lexus ES)

"The driving is very good, accelerates quickly and is very responsive. The layout is comfortable and no fatigue over a long distance."

Arne C., LA (2014 Lexus ES)

"Acceleration is good and handling is ok."

Anonymous, TX (2014 Lexus ES)

"Mine is not a HYBRID but the 350 V6. Drive quality is great, smooth, quick, quite, but relaxed. About 21 mpg city driving, almost 39 mpg in regular Highway but up to 36 mpg when driving at conservative 55 -65 mph when in mountains on holiday."

Richard W., TX (2014 Lexus ES)

"Very quiet and smooth driving experience."

Anonymous, NC (2014 Lexus ES)

"It has pep and handles well on mountain roads."

Donald B., TN (2014 Lexus ES)

"The car drives butter smooth. Changing gears is only apparent if I watch the tachometer, and it makes no noise at all."

James L., CA (2014 Lexus ES)

"Very good brakes and smooth acceleration."

Anonymous, NV (2014 Lexus ES)

"Good handling and acceleration Very quiet ride."

Anonymous, IN (2014 Lexus ES)

"I love the ease in which this car merges in, it has the get up an go needed to drive in an interstate setting. I absolutely love the way it handles"

CAROL S., MD (2014 Lexus ES)

"The car is quiet, accelerates quickly, corners well, great car to own in the winter, and cruise control works much better than previous cars I have owned."

GARY Q., PA (2014 Lexus ES)

"Acceleration is good for the vehicle class, handling is a bit loose. Both improve a great deal with the "sport mode" on."

Anonymous, NY (2014 Lexus ES)

"Love the acceleration of this car considering its size and weight. Plus it gets great gas mileage on the highway going 70+ mph."

JAMES H., MN (2014 Lexus ES)

"Acceleration is very strong but handling is not crisp enough. Suspension busy on uneven surfaces"

LAWRENCE E., NC (2014 Lexus ES)

"Excellent acceleration and handling"

RICHARD B., NY (2014 Lexus ES)

"The acceleration is superior. The ride is not as good as my RX. Rough roads are not dampened adequately."

Anonymous, TX (2014 Lexus ES)

"Very smooth acceleration & excellent handling under all conditions."

Jack E., KY (2014 Lexus ES)

"Both very good. Peppy."

D S., NY (2014 Lexus ES)

"Drive is smooth and comfortable. handling is superb"

Anonymous, TX (2014 Lexus ES)

"It's a lovely car to drive. I really enjoy driving it, although it's my husband's car and I'm usually in the passenger seat. It has great response to acceleration. Nice size--not too big, easy to manuver, turn, and park."

Laura Z., IL (2014 Lexus ES)

"Lots of power, very smooth and responsive handling. The blind spot monitor, parking assist, front and rear warning systems are very helpful."

Anonymous, CA (2014 Lexus ES)

"It is so quiet and smooth you hardly know it's on! It handles quite well and is easy to maneuver in traffic with good visibility and ease of parking."

Lora E., NC (2014 Lexus ES)

"Driving"

Anonymous, LA (2014 Lexus ES)

"Very nice handling car."

Robert B., KS (2014 Lexus ES)

"quick car."

Anonymous, NJ (2014 Lexus ES)

Comfort

Includes seats, climate control, noise, and ride

What Owners Say

"This car after four years is still super quiet. No rattles, wind noise."

Anonymous, TX (2014 Lexus ES)

"Ride is harsh"

James W., CA (2014 Lexus ES)

"I augment the lumbar support with an additional pad, but there are a myriad of choices for seat positioning. Very comfortable."

Anonymous, TN (2014 Lexus ES)

"Smart, effortless acceleration. Ventilated seats"

Robert B., VA (2014 Lexus ES)

"The ride is very comfortable, the seat controls respond well and enjoyable for a long ride, do not get tired. The interior is quiet and can talk at a normal level of conversation."

Arne C., LA (2014 Lexus ES)

"Seats are not as comfortable as our 2004 Highlander. They are fine for routine driving but not as comfortable for all day or several day trips."

Wm L., KY (2014 Lexus ES)

"Very comfortable and quiet."

Dennis L., MN (2014 Lexus ES)

"roomy seats, low noise when driving."

Anonymous, CA (2014 Lexus ES)

"Noise level is low. Seats are very comfortable. But the ride is not as comfortable as I expected for Luxury sedan, especially when it runs on bumpy roads. It is about the same as my Honda accord."

Anonymous, PA (2014 Lexus ES)

"Driver seat is too small and short . Not long enough to support the leg . After driving around 30 mins , I just want to stop the car and get away of the seat because its very uncomfortable . Very Loud wind noise . Road noise is ok."

Anonymous, PA (2014 Lexus ES)

"It is a joy to drive the Lexus ES 350! I can adjust the seat to fit me perfectly, and turn on the cool or warm air flowing through the seat to suit my desires."

Jill S., SC (2014 Lexus ES)

"The ride and air conditioned seats"

Anonymous, IL (2014 Lexus ES)

"There is quite a bit of road noise inside. Radio has to be turned up almost to maximum to hear it on a road trip. The seats are comfortable but the leather quality is very poor and Lexus takes no responsibility for this other than to replace the driver's seat at a cost to both of us. There is not enough room for drinks, only two provided for in the front. The door panels were not rounded to put in a drink. The car handles beautifully and has a luxurious ride."

Susan R., TX (2014 Lexus ES)

"Extremely comfortable interior with great ride. Most comfortable vehicle I have ever owned."

Anonymous, CA (2014 Lexus ES)

"It also handles well. The drivers' door arm control rest is set too high though, and it bumps my left knee and left leg and is somewhat cramped because of it. The down angle of the side bar is also interfering. the joystick to control infotainment center operations is a nightmare. Otherwise, I like this car. It does get worse mileage than my 2010 but not by much."

Andrew F., NJ (2014 Lexus ES)

"ride"

Willis F., CA (2014 Lexus ES)

"Very comfortable and quiet ride"

Leroy M., KY (2014 Lexus ES)

"Adjust front seat once and push a button to maintain seat and outside mirror adjustments."

Larry M., KS (2014 Lexus ES)

"Very comfortable"

John M., FL (2014 Lexus ES)

"While somewhat sedate, the ES is a very comfortable vehicle due to many ways to adjust seats, noise level is good (noisy only when windows or sunroof are open. Additionally, the ride is very good for a "sedate" sedan, i.e., cornering is solid and handling is very good."

Paul R., IL (2014 Lexus ES)

"Extremely comfortable seats, even in long multi-hour drives. Suspension gives a ride better than the Toyota version."

Anonymous, VA (2014 Lexus ES)

"The cabin in my Lexus is quiet, and the ride is smooth. The seats are comfortable BUT I was short, about 5 ft. and am now shorter. I do have difficulty seeing over the side view mirror on the driver's side at some of the many 4-way stops in Vienna."

C S., VA (2014 Lexus ES)

"After downsizing from Lexus LS we noticed much more wind and tire noise, and feel every little bump in road."

Mason P., OH (2014 Lexus ES)

"Seats super comfortable. Ride a little hard. Engine very quiet. Sunroof noisy"

Anonymous, NC (2014 Lexus ES)

"Very quiet, especially for a hybrid"

Anonymous, IL (2014 Lexus ES)

"Ride and seats are comfortable and the back seats have lots of leg room in comparison to most vehicles in this class."

Roy F., CA (2014 Lexus ES)

"noisy tires-Bridgestone"

Richard B., FL (2014 Lexus ES)

"The ride is extremely smooth and very quiet."

Stan S., NY (2014 Lexus ES)

"This car has a rather hard ride over rough surfaces. Very unsatisfactory and annoying for a near-luxury vehicle. Don’t think I would buy another for this reason. Was spoiled by my 2002 BMW 530i. Greatest vehicle ever with satin smooth ride."

Anonymous, NY (2014 Lexus ES)

"smooth suspension, seats are very comfortable especially on long drives, very quite interior"

Anonymous, VA (2014 Lexus ES)

"Good"

Lynn W., NJ (2014 Lexus ES)

"Great road car."

Anonymous, GA (2014 Lexus ES)

"Car is very quiet, ride is smooth and the seats are comfortable."

Phil M., NY (2014 Lexus ES)

"Automatic Seat positioning after entering and before exiting the car. Good seat depth and lumbar support. Side bolsters not too high. Headrest adjustment not straight forward. Would like more options for positioning as it barely meets my support need. So many vehicles have the headrest too far forward requiring a hunched position. The road noise is minimal which helps limit driver fatigue. The ride is smooth and a bit dampened."

Anonymous, TX (2014 Lexus ES)

"Front seats have multiple settings that can be set then saved for a particular driver. My wife and I are 8 inches different in height and being able to reset the seat when I am going to drive is great."

Gordon M., CA (2014 Lexus ES)

"It's a lovely car to drive and ride in. Leather seats are very comfortable. It's quiet and smooth."

Laura Z., IL (2014 Lexus ES)

"Seats are very comfortable, even on long rides. The car is quiet and it a very smooth ride. Like driving on a sofa."

Anonymous, NJ (2014 Lexus ES)

"Seat back support, and heat or cool seat option."

Tom C., WA (2014 Lexus ES)

"Heated/ventilated seats are very comfortable. Head, shoulder, and leg room is great in front and back. Full retraction of steering wheel and driver's seat when power off is fantastic for exiting. The ride is comfortable and outside noise is pretty much unnoticeable."

Barry B., MD (2014 Lexus ES)

"No complaints . It is responsive in handling, especially in Sports mode"

Anonymous, NM (2014 Lexus ES)

"The ride and noise level is excellent. Padding in all seats is very cheap and thin. Not good on longer trips. Poor cost cutting area by Lexus."

Anonymous, TX (2014 Lexus ES)

"Good: With good touring tires, the car is quiet and feels very solid. The car responds easily. Seats are both heated and cooled. Bad: nothing"

Anonymous, AZ (2014 Lexus ES)

"The seat were very comfortable/supportive on long distant ride."

Anonymous, ON (2014 Lexus ES)

"The driver seat controls are great. the preset positions are perfect for multiple drivers."

Anonymous, CA (2014 Lexus ES)

"Excellent ride quality. Comfortable seats and smooth braking."

Anonymous, WA (2014 Lexus ES)

"With experience of owning or riding in other fine autos this is the smoothest quitest car on the road."

Anonymous, AZ (2014 Lexus ES)

"Soft leather, easily adjusts to my comfort zone. Seat heating and cooling make for more comfort. Nice firm lumbar control."

Anonymous, NY (2014 Lexus ES)

"excellent comfort and ride"

Anonymous, AZ (2014 Lexus ES)

"Very comfortable, so quiet and rides like a true luxury car. I'm 5'2 and it fits me perfectly"

Sharon Y., GA (2014 Lexus ES)

"Smooth ride with lots of leg in the front and in the back seats. There is no transmission hump making the back seat even more comfortable"

Anonymous, MA (2014 Lexus ES)

"Very silent, seats are ok and ride is very good."

Anonymous, TX (2014 Lexus ES)

"The driver seat headrest protrudes forward at an angle which forces the driver to lean forward uncomfortably while driving."

Lynn W., NJ (2014 Lexus ES)

"Very comfortable on long rides."

Ronald L., CA (2014 Lexus ES)

"The climate control system smells like body odor during the summer. It has something to do with condensation and a design flaw where the drain is placed. Starting up the car and smelling BO is not what I expect from a luxury car. The dealer will flush the system, but that is only a temporary fix!"

HOWARD N., IL (2014 Lexus ES)

"I have driven many types of sedans and find the Lexus Sedan the most comfortable!!!"

Anonymous, CA (2014 Lexus ES)

"very comfortable seating, especially because of all the adjustment factors possible - extremely low noise level, excellent climate control features and an excellent, very smooth comfortable ride."

JOHN K., OH (2014 Lexus ES)

"The gas mileage is not close to the EPA 39 mpg. There are noises from the center column (squeaks when my knee hits against it) and the seat belt hinges which are bothersome and apparently not fixable. This is emphasized by the otherwise great quiet quality of the ride. The Navigation and information system are ludicrously complex after all these years. Why can't they just have a touch screen like everyone else? Otherwise very satisfied. Great sound system."

Anonymous, PA (2014 Lexus ES)

"Seat height is not quite high enough for my short height!"

Anonymous, MD (2014 Lexus ES)

"The Ride"

Anonymous, CA (2014 Lexus ES)

"Luxurious inside. Fantastic cooling system"

BETH B., IA (2014 Lexus ES)

"We hate the ride quality! Cabin wind noise is inexcusable. Gas mileage sucks."

Anonymous, CA (2014 Lexus ES)

"Driver's seat stitching has come apart twice"

Anonymous, NY (2014 Lexus ES)

"all of above"

Anonymous, FL (2014 Lexus ES)

"I'm not as comfortable in drivers seat as I was in my previous car (BMW 530). The seat is a bit short for a talker man like me even with my power extension activated."

Anonymous, CA (2014 Lexus ES)

"A good car, but the seats are not as comfortable as our previous 2007 es350. In the older car the thigh support I think was better. Quite, comfortable ride."

Robert B., KS (2014 Lexus ES)

"We took the Lexus across country and after the first leg of the trip my hips were killing me. I am tall and slender. My wife drove a leg and felt the seat was uncomfortable as well. They provide many options for seat position, including lumbar support, but the seat itself lacks "springicity.""

Ryan T., AZ (2014 Lexus ES)

"The Lexus ES interior is all about comfort. If I was going to travel across the US in a car, this is the one I would choose. The seats are wonderful. The fact that you can save multiple seat positions and restore them is so convenient. So it the fact that the seat slides back and the steering wheel raises when you turn off the car to ease getting out of the car. The car rides smooth and the noise level is good. Overall, the experience is what I would expect from the best car manufacturer i..."

Edward F., MD (2014 Lexus ES)

"Great seats and quiet ride. Great small SUV"

Kyle K., IA (2014 Lexus ES)

"This is one smooth as silk riding car that is extremely quiet with all the amenities you could want. I love this car it is luxurious and gets great gas mileage 38-40mpg."

Lora E., NC (2014 Lexus ES)

"The driving experience is great and the seats are VERY comfortable."

J C., PA (2014 Lexus ES)

"My butt goes numb on long drives."

Mark P., CA (2014 Lexus ES)

"It's luxurious. The leather seats and steering wheel feel nice to the hand. You don't hear much road noise. It's pretty smooth."

Laura Z., IL (2014 Lexus ES)

"Annoying wind and road noise . Not like a luxury car."

Anonymous, PA (2014 Lexus ES)

"Seat are too hard and not comfortable on long trips. Very dissatisfied. Must be improved for me to buy again."

Anonymous, IN (2014 Lexus ES)

Value

Did you get what you wanted relative to the price you paid?

What Owners Say

"solid performer at a reasonable price. Great service"

Anonymous, NY (2014 Lexus ES)

"I paid for the options/seat colour which I am very happy with when comparing to a base model."

Anonymous, ON (2014 Lexus ES)

"Lexus is a good car. However, the newer 2014 model lacked some of the amenities that were in previous Lexus cars I have owned."

I H., WA (2014 Lexus ES)

"Retains its value especially well"

Anonymous, IL (2014 Lexus ES)

"fuel efficient, uses regular gas, very reliable. Lot of features are included in the price"

Anonymous, VA (2014 Lexus ES)

"so far so good."

Anonymous, CA (2014 Lexus ES)

"So far it has no problems for the last 4 years. It is not as expensive as the German cars."

Anonymous, PA (2014 Lexus ES)

"For price paid, very good value"

Anonymous, PA (2014 Lexus ES)

"I was unhappy with the final negotiation and promises of the dealership I leased the Lexus from."

Anonymous, IL (2014 Lexus ES)

"Reliable car with good handling and acceleration."

Anonymous, NV (2014 Lexus ES)

"great car for the money"

Richard B., FL (2014 Lexus ES)

"this car get great mileage, drives like a dream, and has all the bells and whistles one could want at a very reasonable price."

Gordon M., CA (2014 Lexus ES)

"A bargain luxury model compared to the competition"

Anonymous, TX (2014 Lexus ES)

"Purchased the car through Costco car program and was very satisfied with the price given at the dealership. No haggling for the price paid and ease of purchase was a good experience vs the antiquated way most dealerships still constinue to operate."

Roy F., CA (2014 Lexus ES)

"I like the ride I also like being able to see tire pressure on the dash"

Michael C., NJ (2014 Lexus ES)

"Styling is clumsy. Driving experience is quite good Generally, the car is very much worth the money. The feeling of safety is really important and they come through with that as well. I do like the car."

Anonymous, FL (2014 Lexus ES)

"best car in class"

Anonymous, FL (2014 Lexus ES)

"I did my research on Kelly Blue Book and other such sites and determined the fair price to pay the Lexus dealer for this used car with only 8000 miles.1 year later I inquired about a trade in and was informed that the fair market value of my vehicle was $10,000 less than what I paid and owe o9n the loan. It was disappointing to learn how low the resale value had dropped in 1 year on this Lexus vehicle. I kept the vehicle and refinanced the loan elsewhere. ."

STEVEN D., GA (2014 Lexus ES)

"When I bought the car, I did not know that the interior and suspension were cheapened starting with the 2013 year model. The Lexus suspension does not have the ride quality that my Toyota Avalon had. Many "bangs & clangs" when going over uneven streets."

Anonymous, OH (2014 Lexus ES)

"Buy as certified vehicle as new as possible."

PAUL R., IL (2014 Lexus ES)

"My previous Lexus automobiles were a better value. The 2014, unlike previous models, has hard plastic door panels, very little actual wood trim. The adaptive cruise control cuts out when it decelerates to 20mph. The pre-collision system was disconnected due to a recall and wasn't repaired for a year! I don't plan to purchase another Lexus."

M B., AL (2014 Lexus ES)

"Priced to high and gas prices dropped after I bought this hybrid."

Anonymous, NC (2014 Lexus ES)

"I bought the car are the end of 2014 when the 2015 models were already on the lot, so I was given an unexpected discount. The four year warranty was a selling point for me."

Ramon M., FL (2014 Lexus ES)

Styling

How it looks inside and out

What Owners Say

"It looks very cool, and I have had many compliments about its appearance."

DAVID C., CA (2014 Lexus ES)

"The Lexus dark blue exterior gets a lot of complements. I love the looks of the wheels."

JAMES H., MN (2014 Lexus ES)

"Almost 3 styling years old but looks better than all other cars. White oaint glee so & chrome shines brightly."

BETH B., IA (2014 Lexus ES)

Would you buy this car again?

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Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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