The redesigned ES is a rewarding choice for a road trip thanks to its absorbent ride and indulgent interior. But fussy controls keep this luxury sedan just short of ideal. As before, two versions are available: the standard V6-powered ES 350 and the ES 300h hybrid, which uses a four-cylinder engine. Lexus gave the V6 more power for 2019, although fuel economy stays the same at 25 mpg overall.
Alerts
There are 4 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2019 Lexus ES has been recalled 4 times by NHTSA. View Recalls
Research Years * Redesign year
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Overall Reliability Verdict
NA
NA
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
NA
NA
Engine Minor
NA
NA
NA
Engine Cooling
NA
NA
NA
Transmission Major
NA
NA
NA
Transmission Minor
NA
NA
NA
Drive System
NA
NA
NA
Fuel System
NA
NA
NA
Electric System
NA
NA
NA
Climate System
NA
NA
NA
Suspension
NA
NA
NA
Brakes
NA
NA
NA
Exhaust
NA
NA
NA
Paint/Trim
NA
NA
NA
Body Integrity
NA
NA
NA
Body Hardware
NA
NA
NA
Power Equipment
NA
NA
NA
In-car Electronics
NA
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 329,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2020 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2019 Lexus ES owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Apple CarPlay

"Apple Car Play only functions with the Nav system if you connect the iPhone to the system via USB. WHY doesn't it connect via Bluetooth? Very frustrating."

Michael M., SC (2019 Lexus ES 350.0 3.5-L V6)

"It’s somewhat awkward for us to hard wire the cell phone to the car. We are not young anymore!"

Anonymous, FL (2019 Lexus ES 350.0 3.5-L V6)
CD player

"Player will not play through the entire CD, it stops and skips after several songs have played. Needs to be returned to dealer for replacement of the CD player."

Anonymous, MD (2019 Lexus ES 3.5-L V6)
Display screen goes blank

"When I start up my car, I can drive about 2-3 minutes and my infotainment system (radio & navigation), completely restarts. About 2 minutes later, the same. This may repeat up to three times. This is a random occurrence and I need to bring this up at the dealer when I go in for the 6 month service appointment."

Anonymous, FL (2019 Lexus ES 350.0 3.5-L V6)
In-dash navigation system (GPS)

"Poor design. Unreliable. Out of date maps"

C S., MD (2019 Lexus ES 300h 2.5-L 4 Cyl hybrid)
Radio

"Trackpad system and infotainment system is hard to use and the documentation sucks. Very bad interface design. Looks like it was designed by Japanese Engineers for use by Japanese Engineers."

Gene C., VA (2019 Lexus ES 350.0 2.5-L 4 Cyl hybrid)
Speakers

"In their 2019 models Lexus has taken the auto sound system (including the Mark Levinson Systems) and attempted to design it on the pattern of a home theater system. This means dominant sound from front left & right and center speakers with the rear broadcasting smaller parts of the audio track of your movie for example. However we are not sitting in our living room or home media center we are in our car and should have an envelope of sound IMHO. Both of my Acuras had 5.1 sound and all speakers were evenly powered and the sound was phenomenal. Now I've made the change to Lexus (my wife already had an 2015 RX with a great sound system by the way) and I love everything about my new ES but this new thought in car audio design is half baked at best. I've spoken to my dealer and Lexus HQ Customer Service and they are sticking to the mantra It's that way by design. I will not by another Lexus with this type of audio design/performance. They will not repair since it was designed this way so now I'm stuck with paying money on top of what I paid for this car-just to get an audio system that sounds no better than my '59 Ford which had a huge speaker in front dash only."

Michael M., SC (2019 Lexus ES 350.0 3.5-L V6)
Voice control commands

"Hard to train and if you have a southern accent it gets confused."

Gene C., VA (2019 Lexus ES 350.0 2.5-L 4 Cyl hybrid)

"Virtually worthless. Does not reliably recognize commands. More distracting then doing manually."

C S., MD (2019 Lexus ES 300h 2.5-L 4 Cyl hybrid)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Transmission leaks

"CAR OVERHEATED DUE TO TRANSMISSION LEAK REPAIRED BY DEALER"

Anonymous, FL (2019 Lexus ES 350.0 3.5-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"I was told by the dealer the compressor was damaged by my going over a pothole. I find this explanation silly. There is no evidence of damage under the car."

Edward L., NJ (2019 Lexus ES 350.0 3.5-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"The system wants to steer me closer to the center line than I am comfortable with. Also seems to bounce me around from road center to road edge. I often have it turned off."

John V., MN (2019 Lexus ES 300h 3.5-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

Compare 2019 Models

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Nov 04 2020
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
What should you do:
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. The recall is expected to begin December 23, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V682000
Potential Number of Units Affected: 1517721
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Jan 13 2020
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
What should you do:
Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V012000
Potential Number of Units Affected: 1830752
SERVICE BRAKES
Jul 24 2019
Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
What should you do:
Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are K1L/K0L. Lexus' numbers for this recall are K2F/KLF.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V544000
Potential Number of Units Affected: 6925
AIR BAGS:KNEE BOLSTER
Apr 10 2019
In the event of a crash, there is an increased risk of injury if the knee air bag does not deploy properly.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus ES vehicles. These vehicles are equipped with a driver knee air bag assembly mounted to the lower instrument panel (IP) that may have been improperly installed, possibly affecting the deployment of the knee air bag in the event of a crash.
What should you do:
Toyota will notify owners, and dealers will inspect and replace the driver knee air bag assembly, if necessary, free of charge. The recall began May 8, 2019. Owners may contact Toyota customer service at 1-800-255-3987. Toyota's numbers for this recall are KLD and KLE.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V288000
Potential Number of Units Affected: 564
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