2016 Lexus IS Owner Satisfaction - Consumer Reports
Lexus builds the IS sports sedan to challenge the BMW 3 Series and Mercedes-Benz C-Class. But we'll cut to the chase: Forget it; the IS doesn't even come close to the German pair's ride and handling prowess, fun to drive character, technology features, or luxury appeal. Add in the IS's cramped interior and mediocre fuel economy, and it's clear that Lexus phoned this one in.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"acceleration is good but turbo kicks in bit late."

Anonymous, CA (2016 Lexus IS)

"I've read reviews that state the Lexus IS does not drive as well as the competition. I have to disagree. I think the Lexus accelerates and handles better than the BMW 3 series I owned and better than the Audi A4 I have driven."

Anonymous, ME (2016 Lexus IS)

"Living in ice and snow New Hampshire,this vehicle has terrific traction."

KAREN P., NH (2016 Lexus IS)

"I love how it handles but the acceleration is often sluggish. That's something I'll have to get use to."

EARL W., CA (2016 Lexus IS)

"Great balance between handling and ride"

ROBERT D., ON (2016 Lexus IS)

"Disappointing acceleration. Cooling if seats not very effective"

BILL L., AZ (2016 Lexus IS)

"Mileage ratings are misleading Mileage is lower than stated"

Anonymous, CA (2016 Lexus IS)

"Excellent acceleration!"

BILL A., NJ (2016 Lexus IS)

"The car has good acceleration and braking."

Scott T., CA (2016 Lexus IS)

"The car has quick acceleration"

Shelley S., NY (2016 Lexus IS)

"very good acceleration and nice and smooth gear transitions. just wish it got bettter gas mileage"

James D., OK (2016 Lexus IS)

"Fun to drive. Handles well. Different driving modes available )Sport, Normal, Eco)"

Anonymous, NJ (2016 Lexus IS)

"Styling, acceleration, braking and handling, reliability."

Vince C., MD (2016 Lexus IS)

"Fantastic handling, turning cornering and acceleration. This is a truly enjoyable sporty car to drive."

John M., PA (2016 Lexus IS)

"Handles great, acceleration is very good. It is fun to drive."

Rob M., SK (2016 Lexus IS)

"Love the acceleration! Very fast"

Anonymous, KY (2016 Lexus IS)

"Love the acceleration and handling"

Tim W., TN (2016 Lexus IS)


Includes seats, climate control, noise, and ride

What Owners Say

"Smooth ride but a bit noisier that RX hybrid."

Anonymous, CA (2016 Lexus IS)

"this is my wife's main car, the seats in it are the absolute best. You feel like they are hugging you. Very comfortable"

Anonymous, CA (2016 Lexus IS)

"The seat controls while advertised as numerous have minimal effect, the AC is amazingly good, it's gets much more road noise than I expected and the ride is stiffer than expected. For only $2k more I could have gotten an ES with many more features and a better ride, should have done that."

FORBES M., WA (2016 Lexus IS)

"road noise is loud I think for a $40,000 car"

FRANK L., FL (2016 Lexus IS)

"the seats and driving position are great. There is a little more road noise than I would like."

TIM L., IN (2016 Lexus IS)

"The car is noisier than it should be for a luxury car."

Anonymous, IN (2016 Lexus IS)

"Seats are great. Ride is VERY hard."

Frank F., VA (2016 Lexus IS)

"Overall, front seats are comfortable and the ride is great. Wind noise is quiet but and road noise could stand some improvement. Not bad but could be better."

Tim W., TN (2016 Lexus IS)


Did you get what you wanted relative to the price you paid?

What Owners Say

"Got an extra incentive paid by factory. Was out of delarship in two hours."

Anonymous, GA (2016 Lexus IS)

"I really like the car but was disappointed to find out the value depreciated more than 30% in 1 year."

Anonymous, PA (2016 Lexus IS)

"Car is excellent and reliable but if repairs are required they are expensive."

Rob M., SK (2016 Lexus IS)


How it looks inside and out

What Owners Say

"Just very nice styling, although not as sleek as my 2013 Avalon"

REEN V., ON (2016 Lexus IS)

"sport looks"

Anonymous, FL (2016 Lexus IS)

Would you buy this car again?

2016 vehicles
Acura TLX
Audi A4
BMW 3 Series
Buick Regal
Cadillac ATS
Lexus IS
Mercedes-Benz C-Class
Volvo S60
Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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