2018
New 2021
Used 2020 2019 2018 2017 2016 2015

Lexus NX Change Vehicle

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The Lexus recipe for success: Hide the Toyota mass-market roots under the Lexus logo by filling a car with amenities and luxury trappings, a more supple ride, and a quiet, soothing cabin. Even a pro can't sniff out the Camry beneath an ES sedan. But with the new, compact NX, the souffle falls. The car doesn't coddle you like the wildly successful Lexus RX -- the midsized crossover vehicle that started the whole craze.
Alerts
There is 1 recall on this vehicle. Learn More.
2018
New 2021
Used 2020 2019 2018 2017 2016 2015

Lexus NX

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
See all 2018 Potential Trouble Spots
The 2018 Lexus NX has been recalled 1 time by NHTSA. View Recalls
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Engine Major
Engine Minor
Engine Cooling
Transmission Major
Transmission Minor
Drive System
Fuel System
Electric System
Climate System
Suspension
Brakes
Exhaust
Paint/Trim
Body Integrity
Body Hardware
Power Equipment
In-car Electronics
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Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 329,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2020 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2018 Lexus NX owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

External music device interface (e.g., smart phone, MP3 player)

"Touch pad is useless. Infotainment systems does not work. Dealer unable to fix it."

Anonymous, CO (2018 Lexus NX 2.0-L 4 Cyl turbo)

"Phone always needs to be re paired to car every time I turn car off, Bluetooth works inconsistently"

Anonymous, ON (2018 Lexus NX 300.0 2.0-L 4 Cyl turbo)
In-dash navigation system (GPS)

"Difficult to figure out how to use it. Frequently doesn't pair with cell phone that is required for moving maps."

Anonymous, FL (2018 Lexus NX 300.0 2.0-L 4 Cyl turbo)

"To hard to use"

Ray D., AK (2018 Lexus NX 300.0 2.5-L 4 Cyl hybrid)
Voice control commands

"The problem is the entire infotainment system. It is very dangerous to try and use while driving. It is not intuitive and it requires total attention to make it work properly. The voice command system does help a bit but not enough to use all the time. I have to either set everything up before driving the car or not use the system at all."

Anonymous, NM (2018 Lexus NX 2.0-L 4 Cyl turbo)

"Voice commands most often are not heard or misunderstood."

Anonymous, CO (2018 Lexus NX 2.0-L 4 Cyl turbo)

"Phone speaker would not respond to my voice and voice commands would be be completed"

Anonymous, (2018 Lexus NX 2.5-L 4 Cyl hybrid)

"Voice recognition very uneven"

Anonymous, ON (2018 Lexus NX 300.0 2.0-L 4 Cyl turbo)
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Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Automatic climate control

"This problem took the dealer, three tries to finally fix"

Anonymous, CA (2018 Lexus NX 2.0-L 4 Cyl turbo)

"It is hard to use the automatic climate control as it always run warm."

Anonymous, FL (2018 Lexus NX 300.0 2.0-L 4 Cyl turbo)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Squeaks or rattles

"making a clanking noise sometimes when reversing, sometimes when idling, sometimes when accelerating, after multiple dealer visits they finally figured out it was the dealer installed trailer hitch making the noise. Took multiple visits before they could isolate it."

Anonymous, SC (2018 Lexus NX)
Wind noise

"The cabin noise in this car is a bad as the noise in the Pilot, a vehicle you previously rated as one of the nosiest."

Anonymous, FL (2018 Lexus NX 300.0 2.0-L 4 Cyl turbo)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Locks and latches

"The door to the gas tank will not open at times"

Ernest J., PA (2018 Lexus NX 300.0 2.0-L 4 Cyl turbo)
Tailgate, hatch or trunk

"The feature to open the hatchback using your foot by activating a sensor under the vehicle has been very unreliable."

Anonymous, OH (2018 Lexus NX 300.0 2.0-L 4 Cyl turbo)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Electrical failure

"Several times the car stopped without warning Car was in repair for about 5 days each time Claim they could not diagnose the problem Due to medical issues and now COVID we have not been driving but several miles to grocery shop Lexus Financial would not suspend our lease It has been a very bad and very upsetting exoerience"

Anonymous, FL (2018 Lexus NX Unsure Unsure)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"The system failed but was replaced by the dealer without charge."

Arthur M., FL (2018 Lexus NX 300.0 2.0-L 4 Cyl turbo)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"Transmission failed completely. Had to be replaced."

Anonymous, FL (2018 Lexus NX 300.0 2.0-L 4 Cyl turbo)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Nov 04 2020
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Read Recall Details
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
What should you do:
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V682000
Potential Number of Units Affected: 1525742
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