The Lexus RX is a relaxed cruiser and has proven to deliver a near-headache-free ownership experience. It also offers a quiet and plush cabin, with a proven track record of terrific customer service. The standard V6 powertrain offers punchy performance with ample power and an effortless delivery, further adding to the relaxed and luxurious demeanor. The smooth transmission is unobtrusive as well.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
Research Years * Redesign year
Worse Better
00
01
02
03
04*
05
06
07
08
09
10*
11
12
13
14
15
16*
17
18
19
20
Overall Reliability Verdict
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
Engine Minor
NA
Engine Cooling
NA
Transmission Major
NA
Transmission Minor
NA
Drive System
NA
Fuel System
NA
Electric System
NA
Climate System
NA
Suspension
NA
Brakes
NA
Exhaust
NA
Paint/Trim
NA
Body Integrity
NA
Body Hardware
NA
Power Equipment
NA
In-car Electronics
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 329,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2020 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2014 Lexus RX owners. The owner comments describe problems respondents experienced with this vehicle.

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Design defect. Roof drains overwhelmed by hard rain and clog, then dumps water under the front mats where it is not noticeable until smell that invested by mold. From online this problem known by Lexus since 2000 on earlier model and never corrected. Is a serious health hazard and Lexus does not take responsibility for."

Anonymous, DC (2014 Lexus RX)
Seals and/or weather-stripping

"Wind and road noise caused by un property installed weather striping. This was noticed the first day I own the car"

David C., FL (2014 Lexus RX 350 3.5-L V6)
Squeaks or rattles

"Moonroof rattle"

Anonymous, CA (2014 Lexus RX 350 3.5-L V6)

"2 years of noises from inside that thye could not find until taken to top; management"

Anonymous, TX (2014 Lexus RX 450h 3.5-L V6)

"driver side rear door rattles. Dealer cannot isolate or fix problem"

Stephen P., VA (2014 Lexus RX 350 3.5-L V6)

"Window don't sit tight. Road issues easily transfer into the interior as loud thumps"

Anonymous, MA (2014 Lexus RX 350 3.5-L V6)

"Loose heat shield in the rear end"

Bruce C., FL (2014 Lexus RX 350.0 3.5-L V6)

"door seals make noise going over bumps. Numerous interior noises. Outside rear view mirrors and hood shake going over bumps. Too much cheap interior plastic in a $52K vehicle"

Anonymous, NY (2014 Lexus RX F Sport 3.5-L V6)

"seat belt passenger side mechanism sqeaks"

Anonymous, NV (2014 Lexus RX 350 3.5-L V6)

"The front seat and the glove box is rattling. I have taken it in to have the glove box repaired, it worked for a while but is now rattling again. I will return to the dealership to have it repaired again along with the front seat"

Dianne F., CO (2014 Lexus RX 350)

"Persistent passenger door rattle over road bumps"

Denise D., MA (2014 Lexus RX 350 3.5-L V6)

"rattles from the back area, most likely behind the back seat"

Jon S., AZ (2014 Lexus RX 450h 3.5-L V6 hybrid)

"Had rattle in dash. Corrected when vehicle was in for regular maintenance."

Mary H., FL (2014 Lexus RX 350.0 3.5-L V6)

"Back door panels rattled. Replaced under 40k warranty (reported within window). Satisfied."

Stephen P., VA (2014 Lexus RX 350.0 3.5-L V6)
Wind noise

"The windows seems less than tight"

Anonymous, MA (2014 Lexus RX 350 3.5-L V6)

"We didn't expect the amount of noise we're getting from a luxury vehicle."

Anonymous, CA (2014 Lexus RX)

"Wind and road noise more than I thought there should be"

Fred F., NY (2014 Lexus RX 350 3.5-L V6)

"Window wind noise"

Ruben G., TX (2014 Lexus RX 350 3.5-L V6)

"SUV is generally a lot noisier than my previuos sedan. Wind noise is the most prevalent when on the road"

Anonymous, FL (2014 Lexus RX 350 3.5-L V6)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"Tire pressure sensor unreliable. Always "on" even though tire pressure is not low/high"

Ronald D., CA (2014 Lexus RX 350 3.5-L V6)
CD player

"No track or album info shown on screen"

John O., MA (2014 Lexus RX 450h 3.5-L V6 hybrid)
Display screen freezes up

"Sometimes when I have the radio or Bluetooth on, the back up camera on the screen does not show."

Anonymous, CA (2014 Lexus RX 350.0 3.5-L V6)
External music device interface (e.g., smart phone, MP3 player)

"iPod classic freezes iPhone Bluetooth playback not consistent"

John O., MA (2014 Lexus RX 450h 3.5-L V6 hybrid)

"No live ports when engine off. Now no live ports any time to charge my phone or any other device. Seems to have blown fuse, but changing fuse requires visit to dealer and their service really sucks"

Carl B., NE (2014 Lexus RX 350.0 3.5-L V6)
In-dash navigation system (GPS)

"Considering the cost of this vehicle I consider their navigation system to be an insult when you consider the cost ( nearly $400.) to up date the software. Many times the system has failed to find the logical route even over road that have been in existence for 10's of years. My iPhone does a better job"

Charles F., TX (2014 Lexus RX 350 3.5-L V6)

"Terrible algorithms chooses routes that are no where near the fastest. I live in a gated community and it refuses to navigate through it, even though it has all the streets, and no way to override this. I use Google Maps and Waze on my smartphone. Even in non-gated driving it selects terrible routes when compared to Google Maps and Waze. Also, updates cost over $200, and that for a poor software system to start with!! I have talked with Lexus numerous times and they appear to be unintereste"

Frank S., FL (2014 Lexus RX 350 3.5-L V6)

"This is my 4th Lexus SUV. The GPS is so bad I would never consider buying it again. A simple web search will show you thoUSnds of complaints. Lexus has done nothing! Truly awful"

Robert M., MA (2014 Lexus RX 350 3.5-L V6)

"Voice actuated navigation is unreliable. On more that one occasion it gave very bad directions"

Anonymous, SC (2014 Lexus RX 350 3.5-L V6)

"noise sounded like cooling fan had to replace complete electronic/radio/gps system"

Woody W., CA (2014 Lexus RX 350.0 3.5-L V6)
Phone pairing (e.g., Bluetooth)

"Had to go to a dealership to pair new phones--2 salesmen struggled for a while to do it"

Charles F., TX (2014 Lexus RX 350 3.5-L V6)

"Bluetooth connects and disconnects constantly"

Anonymous, CA (2014 Lexus RX 450h 3.5-L V6 hybrid)
Radio

"The XMSirius satellite receiver is very weak and drops out continuously if any trees or clouds intervene, very disturbing. The radio display does not show the full name of an artist or song if it is too long for the display (my previous car, Nissan Altima, was far better). Add to that, the display for the heating/cooling is horrible. You can only see temp/fan/vent settings when you change them, which is distracting while driving. I find few good things to say about the electronics in general"

Frank S., FL (2014 Lexus RX 350 3.5-L V6)

"The radio stopped working; no audio at all. The radio was replaced by the Lexus dealer under warranty."

Janice W., TN (2014 Lexus RX 350.0 3.5-L V6)
Voice control commands

"Voice recognition extremely poor. Voice commands need to be spoken when car is not moving...road noise, however slight, is enough to confuse the voice recognition system"

Ronald D., CA (2014 Lexus RX 350 3.5-L V6)

"ergonomics are needlessly complex we finally gave up trying to use the voice control and telephone"

Kent S., CO (2014 Lexus RX 350.0 3.5-L V6)

"Just not effective"

Anonymous, FL (2014 Lexus RX 350 3.5-L V6)

"I never received proper instructions for the nuances of the Lexus' voice control. I watched several online videos and I am still having the issue."

Anonymous, CA (2014 Lexus RX 350.0 3.5-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

"Wheel rpm sensor failed"

Edward H., OH (2014 Lexus RX 350.0 3.5-L V6)
Normal routine brake wear

"since I live near the Gulf of Mexico the front brakes needed to be replaced due to salt spray/air."

Anonymous, FL (2014 Lexus RX 350.0 3.5-L V6)

"Front brake pads needed replaced from normal wear."

Anonymous, OH (2014 Lexus RX 350.0 3.5-L V6)

"60000 miles; needed brakes."

John R., OH (2014 Lexus RX F Sport 3.5-L V6)

"Just normal time to change the brakes."

Anonymous, CO (2014 Lexus RX 350.0 3.5-L V6)

"It was routine maintenance when I took the vehicle to the dealership for regular routine maintenance."

Anonymous, AZ (2014 Lexus RX 3.5-L V6)

"Took to dealer after about 3 months of experiencing the problem. COVID delayed me from going sooner. Dealer is out of town in Richmond."

Anonymous, (2014 Lexus RX 3.5-L V6)
Premature brake wear

"Brake pads had to be replaced"

Bruce C., FL (2014 Lexus RX 350.0 3.5-L V6)
Rotors

"Gtinding sound when I came to a fast stop."

Anonymous, (2014 Lexus RX 3.5-L V6)
Squeaking

"Rotor in one of the wheel had to be smoothed out when the car had less than 5000 miles. No problems since then."

Anonymous, AZ (2014 Lexus RX 350.0 3.5-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"Intermittent failure of drivers door to unlock. After 3-4 pulls on the handle it may open, otherwise I have to use fob unlock button"

Anonymous, CA (2014 Lexus RX 350 3.5-L V6)

"The paint on the vehicle is very thin. Just a minor brush by causes imperfections - scratches that cost hundreds to fix"

Anonymous, FL (2014 Lexus RX 350 3.5-L V6)
Glass defects

"I have found that the integrity of the glass used is poor, resulting in a shattered moonroof, and many windsheild cracks and chips"

Leanne C., AB (2014 Lexus RX 350 3.5-L V6)
Mirrors

"Intermittent failure to transition from the retracted position"

Anonymous, CA (2014 Lexus RX 350 3.5-L V6)
Seat controls - movement

"Sometimes the driver seat control goes a little crazy. Several times I have shut the car off and instead of the seat going back it moves all the way up and practically pins me to the windshield."

Anonymous, SC (2014 Lexus RX 350.0 3.5-L V6)
Seat controls - temperature

"seat heating has a mind of its own, does not go be setting"

Anonymous, PA (2014 Lexus RX 350 3.5-L V6)
Sunroof

"My sunroof shattered out of the blue coming home from vacation, no apparant reason. Lexus would not cover the $1600 cost"

Leanne C., AB (2014 Lexus RX 350 3.5-L V6)
Tailgate, hatch or trunk

"The rear hatch will, slowly close instead of staying open or come down fast without warning or will remain up until the button to close is activated"

Anonymous, ON (2014 Lexus RX 350 3.5-L V6)
Windows

"The driver window controls periodically stop work to control the other three windows. The driver controls worked but the other window controls at the driver's seat stop working for months at a time"

Anonymous, SC (2014 Lexus RX 350.0 3.5-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

12V power plug

"We have not had this problem repaired yet. The fuse was blown. I replaced the fuse, but the outlet does not have power."

Anonymous, TX (2014 Lexus RX 3.5-L V6)
Alarm or security system (excluding aftermarket systems)

"All doors would not lock when using the remote. I had to reach across and manually lock the passenger door."

Anonymous, VA (2014 Lexus RX 3.5-L V6)
Exterior lights (other than headlights)

"Rear brake light stopped working. I had to replace the entire unit as it is an array of LED lights, instead of just a bulb."

Anonymous, FL (2014 Lexus RX 3.5-L V6)
Interior lights

"Drivers side sun visor vanity light would not work. Visor had to be replaced"

Anonymous, ME (2014 Lexus RX 350 3.5-L V6)
Keyless entry

"Does not open drivers side door"

Anonymous, TX (2014 Lexus RX 350 3.5-L V6)

"Locks stopped working."

Anonymous, VA (2014 Lexus RX 350.0 3.5-L V6)

"3 door lock actuators failed and had to be replaced."

Anonymous, GA (2014 Lexus RX 350.0 3.5-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Radiator

"Radiator was replaced due to a sudden leak at a seam"

William R., OR (2014 Lexus RX 350 3.5-L V6)
Water pump

"Grinding noise"

Anonymous, MD (2014 Lexus RX 350 3.5-L V6)

"Small leak"

Daniel T., CA (2014 Lexus RX 350.0 3.5-L V6)

"Checked this at 27000 service and discovered it was leaking so it had to be replaced."

Anonymous, MD (2014 Lexus RX 350.0 3.5-L V6)

"Warranty replacement"

Anonymous, (2014 Lexus RX 3.5-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Loose/rattling heat shield

"Corroded, noise constant, so replaced it"

Anonymous, OH (2014 Lexus RX 3.5-L V6)
Other/unsure

"Stopped working. It would not indicate when other vehicles were approaching on either side."

S S., FL (2014 Lexus RX 350.0 3.5-L V6)

"Just did not work. Several near wrecks but brakes not applied, nor warning given. Seat Bealts did not retract as they should and have in the past."

Anonymous, CA (2014 Lexus RX 350.0 3.5-L V6)

"system often did not work properly. Brakes not applied in in a potential collinson, nor safety harness retracted. This happened several times. The nav system a waste of time. Took it back so many times the tech trained me on how to reset the system . Finally relplaced but problems remained."

Anonymous, CA (2014 Lexus RX 350.0 3.5-L V6)

"The BSM system has failed on several occasions. It will intermittingly stop to function. Dealer even tried to blame me once - saying we had backed into something and knocked it out - which we did not. One sensor has already been replaced."

Gary T., FL (2014 Lexus RX 350.0 3.5-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

"Worst 8 speeed transmission ever. Doesn't know what gear it wants to be in. Constantly hunts for gear changes. Only shifts "normally"at full throttle. Pauses and hesitates between shifts. I have resorted to using the paddle shifters on many occasions. Dealer says this is normal operation"

Thomas V., NY (2014 Lexus RX F Sport 3.5-L V6)

"8 speed transmission is unrefined. Doesn't know what gear it should be in. I have resorted to using the paddle shifters. Also throttle tip in is entirely to sensitive. Very disconcerting"

Anonymous, NY (2014 Lexus RX F Sport 3.5-L V6)

"Transmission rough shifted from Reverse to Drive. 105000 miles. Dealer would not address."

Anonymous, PA (2014 Lexus RX 3.5-L V6)
Slipping transmission

"Transmission slipped between 2nd and 3rd gear. Happened at 99000 miles. Dealer would not address the problem. Said they could not duplicate."

Anonymous, PA (2014 Lexus RX 3.5-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Shocks or struts

"Replace rear shocks. Leaking fluid"

Michael T., CA (2014 Lexus RX 350 3.5-L V6)

"Even after replacing shock absorbers, car rides are hard"

Anonymous, NJ (2014 Lexus RX 350.0 3.5-L V6)

"Rt rear shock leaking. Replaced under wrnty"

Rick M., PA (2014 Lexus RX 350 3.5-L V6)
Wheel balance

"This was a certified used car. We've owned it for about a year and a half. The steering wheel started shaking at higher speeds so we took it to a Les Swab and they told us that all the tires were balanced incorrectly."

Anonymous, CA (2014 Lexus RX)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Paint (fading, chalking, cracking, or peeling)

"was stupid enough to buy a Simonize paint sealant from dealer. The application was botched 3x I ended up repairing it myself. The vehicle was returned with swirl/buffer marks all over its dark blue finish. They redid it so many times I feel its b"

Anonymous, CT (2014 Lexus RX 450h 3.5-L V6 hybrid)
Rust

"Bottom side molding became discolored. "Rust" best discribed the problem"

Anonymous, IA (2014 Lexus RX F Sport 3.5-L V6)

"Have noticed some rust along the edge of the hatch door"

Anonymous, BC (2014 Lexus RX 450h 3.5-L V6 hybrid)

"A small area of rust started showing through the paint around the driver's side rear taillight on the tailgate."

Anonymous, QC (2014 Lexus RX 350.0 3.5-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Accessory belts or pulleys

"The pulley bearing was making a horrible noise about a year after we purchased the vehicle, so at roughly 45,000 miles. I had the pulley replaced at a shop."

Anonymous, FL (2014 Lexus RX 3.5-L V6)
Oil leaks

"Dealer repaired under the extended warranty"

Brian G., CO (2014 Lexus RX 350.0 3.5-L V6)

"Went in for new car checkup and they found an oil leak from some little part. Had to replace lots of gaskets. Kept the car over night. No problems since repair"

Anonymous, AZ (2014 Lexus RX 350 3.5-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Battery (not hybrid or electric)

"Had the battery checked at 27000 service and discovered it could not hold a charge when jumper cable tested."

Anonymous, MD (2014 Lexus RX 350.0 3.5-L V6)
Engine harness

"wires brook on engine harness"

Anonymous, VA (2014 Lexus RX 350 3.5-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Automatic climate control

"Very difficult to operate"

Anonymous, FL (2014 Lexus RX 350 3.5-L V6)
Refrigerant leaks

"Poor cooling. Diagnosis was a slow refrigerant leak. Given where the leak was, it would be pricey to fix OR just put in more refrigerant & see how that holds. That's what we did. So far, so good."

Thomas S., FL (2014 Lexus RX 350.0 3.5-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"Ended up with a transmission replacemenet but as per Dealer it is a rebuilt!"

Anonymous, PA (2014 Lexus RX 350 3.5-L V6)

"Vehicle started jerky movements while driving. I pulled into driveway & called Lexus dealer. Under warranty, taken via trailer to dealer. Found pieces of metal in transmission. Mechanic said never seen that before. They gave me free loaner, and replaced transmission with new transmission. No problem since."

Anonymous, OR (2014 Lexus RX 350.0 3.5-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Engine rebuild or replacement

"Bad main bearing. Required new engine block."

Anonymous, FL (2014 Lexus RX 350.0 3.5-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Sensors (includes O2 or oxygen sensor)

"warning light came on mechanic determined a sensor was bad and needed new one"

Anonymous, KY (2014 Lexus RX 3.5-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
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