Despite hordes of imitators, the Lexus RX crossover lineup has continued to win the loyalty of its buyers by delivering a driving experience that accentuates comfort, tranquility, and luxury, topped off with good reliability. The RX has long been Lexus' top-seller, and the redesigned model faithfully carries the torch, even with its new, slightly menacing grill and exterior styling.
Alerts
There are 2 recalls on this vehicle. Learn More.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"The car drives and handles quite nicely. The one irritant would be having to switch between eco and sport mode while accelerating. Why should I have to do this? Considering the cost of this car, it should automatiically sense when it should be in eco mode, sport mode or normal mode. I just want to drive, not have to think about switching back and forth between driving modes. Just another distraction."

Heidi H., IL (2018 Lexus RX)

"Very good acceleration very smooth. Vehicle lacks blind spot warning and backup warning systems."

Anonymous, CO (2018 Lexus RX)

"Acceleration hesitates a bit when you need to get moving quickly onto a highway or getting out of way when avoiding an accident."

Regina B., NH (2018 Lexus RX)

"Come on People"

Anonymous, VA (2018 Lexus RX)

"so far no complaints"

Ian M., OH (2018 Lexus RX)

"Excellent handling and driving experience. The car is responsive and the braking system is incredible. I feel safe driving this car."

Anonymous, FL (2018 Lexus RX)

"Smooth power, great handling and excellent fuel economy"

D B., IN (2018 Lexus RX)

"Very quiet whether on highway or in town."

Ralph H., CA (2018 Lexus RX)

"handles very smoothly, handles road bumps very well"

Anonymous, CT (2018 Lexus RX)

"It was above other competing models in the same class."

Anonymous, TX (2018 Lexus RX)

"Because this vehicle has a one-button selectable Sport Mode, you can instantly turn your SUV into a sports car and the acceleration and handling is amazing in that mode. In regular driving mode, there is an obnoxious hesitation when starting out from a full stop. Regular driving mode is generally sufficient for all driving situations except for this incredibly irritating hesitation from a standstill."

Anonymous, WA (2018 Lexus RX)

"This has an 8 speed transmission that is as smooth as silk. Love how it is so quiet on the road. Speed is decent. Sometimes I need to put it in sport mode when in heavy and fast traffic siturations"

Anonymous, TX (2018 Lexus RX)

"Acceleration from sto is rough and engine noise louder than it should be"

L S., MD (2018 Lexus RX)

"This car has a very smooth acceleration and excellent handling!"

Anonymous, NC (2018 Lexus RX)

"Acceleration in “eco‿ and “drive‿ mode is not smooth. Feels like engine is not firing on all cylinders. However, if you put it in “sport‿ mode, it accelerates smoothly and powerfully."

Beverly O., NC (2018 Lexus RX)

"Excellent"

Anonymous, NY (2018 Lexus RX)

"Transmission shifts at awkward times upon initial startup."

J P., IL (2018 Lexus RX)

"Looks terrific, drives smoothly as expected, great acceleration for an SUV, Never had a problem with any Lexus that I have owned"

Doris F., FL (2018 Lexus RX)

"The electric motors make acceleration from a stop really wonderful. The suspension is supple yet comfortable. Easy to drive!"

Thomas G., MI (2018 Lexus RX)

"No complaints"

Anonymous, ON (2018 Lexus RX)

"Acceleration is lackluster. Steering is vague. Seats are too big. The Rav 4 actually has much better seats than the Lexus."

Marsha G., AZ (2018 Lexus RX)

"Seems like the front wheels stick in position so moving left or right seems jerky."

Anonymous, TN (2018 Lexus RX)

"The acceleration and handling are both very responsive."

Benny R., OK (2018 Lexus RX)

"This automobile has far exceeded my expectations. The turning radius is excellent, just one wheel turn needed. It has great exceleration when needed. It handles so well it feels like you have been driving this car forever."

Terry B., MD (2018 Lexus RX)

"Econo, Normal, and Sport modes"

Dennis A., MD (2018 Lexus RX)

"Long distance driving is joyous as is mountain driving"

Anonymous, CO (2018 Lexus RX)

"The handling and ride are very good"

Edward E., NC (2018 Lexus RX)

"For large vehicle excellent in all areas"

Anonymous, CA (2018 Lexus RX)

"Great acceleration and superb handling!!"

Anonymous, SC (2018 Lexus RX)

"Very harsh shifting on cruise control in hilly areas (lots in hills in our area). Engine feels like it is missing when accelerating. The rear seats recline far too much, uncomfortable angle. The information system is a nightmare All of these things will influence future purchases."

William U., TX (2018 Lexus RX)

"Acceleration is very touchy from a standing start."

Anonymous, CA (2018 Lexus RX)

"Smooth, quiet and powerful acceleration. Little to no noise from the power train"

Richard P., NJ (2018 Lexus RX)

"Have a sore back and hips replaces; I need comfort which I found with the F Sport model"

Luc B., FL (2018 Lexus RX)

"Car is solid on the road and handles smoothly for an SUV."

Anonymous, FL (2018 Lexus RX)

"Got the Lexus for the great safety features"

Anonymous, FL (2018 Lexus RX)

"Great acceleration. Drives effortlessly and quietly."

Mary B., WV (2018 Lexus RX)

Comfort

Includes seats, climate control, noise, and ride

What Owners Say

"Comfy and quiet nice ride."

Kevin G., IN (2018 Lexus RX)

"It is very comfortable for me. That says a lot! Because most seats are uncomfortable for me. I can even raise the seat high enough to have good visibility."

Anonymous, AZ (2018 Lexus RX)

"A comfortable vehicle to drive, seats wrap ones back & sides. Armrest is a good height and controls easy to access. Seat heating & cooling helps with the extreme weather days. Went with the larger 20" wheels, helps with the ride on those not so good roads. One complaint is the the level of complexity to simply turn the AC off through the console display - should just be a simple button."

Mark L., IL (2018 Lexus RX)

"One of the best ride if not the very best for the last 50 years of driving"

Luc B., FL (2018 Lexus RX)

"How quiet the cabin is."

Anonymous, CA (2018 Lexus RX)

"Very comfortable. Mind-boggling audio. Great value when a dealership negotiates fairly, like with Len Stoler in Baltimore. Unbelievable MPG for a vehicle this size. An engineering marvel."

James W., MD (2018 Lexus RX)

"I just finished a 2000 mile trip and it was great, Comfortable seats good ride controls were easy to use, etc."

Jesse T., AL (2018 Lexus RX)

"Good solid and comfortable ride with good steering control."

Anonymous, TX (2018 Lexus RX)

"Extremely comfortable with great ride for average sized person. Could have a bit more room overall and especially head room. Husband is a big guy and has to really bend to get in and little headroom once inside."

Regina B., NH (2018 Lexus RX)

"As the main driver of the vehicle, the comfort level is quite nice. However, riding in back, at least for me, is uncomfortable. The standard position of the seat backs is set in more of a recline position and it doesn’t adjust forward, just further back. I like to sit up a bit straighter and find this standard recline position quite uncomfortable."

Heidi H., IL (2018 Lexus RX)

"Just a very smooth ride, with seat warmers and coolers adjustable between driver and passenger"

Anonymous, CT (2018 Lexus RX)

"still too new"

Ian M., OH (2018 Lexus RX)

"This is very comfortable to sit in and drive. The ride is great and having the SUV with excellent views, and quiet. Love it."

Robert S., TX (2018 Lexus RX)

"Seat cushions are not solidly built. It became soft in 6 months and getting tired after 2 hrs of driving."

Anonymous, TX (2018 Lexus RX)

"Extremely quiet interior. Very supportive seats. Rides like a car."

Mike B., MN (2018 Lexus RX)

"The driver’s bucket seat in the F Sport model is uncomfortable. No matter how I use the power adjustments, the butt area is too hard & low. The interior of this car is gorgeous, however."

Anonymous, KY (2018 Lexus RX)

"Very comfortable seats. Lots of support."

Anonymous, ME (2018 Lexus RX)

"Seats are really comfortable and I love driving this vehicle. The noise level is low. Love it!!"

Anonymous, SC (2018 Lexus RX)

"The seats, dashboard and controls are set up so well, plus I have the optional panorama glass roof which lights up the interior so well, that I'm so comfortable driving the RX450h. The road noise is low, the seats are very comfortable and when in EV mode the car is as near silent as you can get. I always feel like I'm in a spa when I drive this car."

Wael E., TX (2018 Lexus RX)

"Very comfortable ride. Quiet cabin"

Anonymous, NY (2018 Lexus RX)

"Good: wide comfortable seats Bad: transmission when starting"

L S., MD (2018 Lexus RX)

"Very quiet and comfortable"

Anonymous, NE (2018 Lexus RX)

"Good"

Pierre B., QC (2018 Lexus RX)

"Passenger arm rest not in a comfortable position. Too much space between seat and arm rest."

Anonymous, FL (2018 Lexus RX)

"Ride is awesome. Noiseless! Seats on my Premium package-equipped vehicle are not comfortable - flat seats with no back support. They are okay for driving around town, but miserable for 1+ hour trips."

Anonymous, NC (2018 Lexus RX)

"Very quiet ride."

Linda Z., CA (2018 Lexus RX)

"Great ride, little or no road noise"

Anonymous, FL (2018 Lexus RX)

"Seat very comfortable with great support. Very quiet and smooth highway ride."

Ralph H., CA (2018 Lexus RX)

"It is quiet with a soft ride. Absorbs bump very well."

Anonymous, MN (2018 Lexus RX)

"Very quiet which I appreciate Comfort is good and better than other SUV's (the main reason I purchased the RX as others focus way too much on handling that no one will ever need)"

Anonymous, ON (2018 Lexus RX)

"Great - thought the 2015 RX 350 was excellent; 2018 is even better in seat comfort and ride."

Anonymous, TX (2018 Lexus RX)

"This is my 5th Lexus, and the most comfortable all around. Both my wife and i are very satisfied."

Carl C., TX (2018 Lexus RX)

"Comfortable seats, quiet ride at any speed, roomy interior."

Anonymous, NJ (2018 Lexus RX)

"extremely comfortable and quiet"

Anonymous, FL (2018 Lexus RX)

"Very quiet and comfortable seating."

Anonymous, CO (2018 Lexus RX)

"Excellent ride"

Robert B., NC (2018 Lexus RX)

"Just right for the primary driver."

Anonymous, CT (2018 Lexus RX)

"Good ride, wonderful seats, quiet"

Thomas G., MI (2018 Lexus RX)

"Seats are relatively hard. Had to purchase seat cushion in order to be comfortable. Didn’t have this issue in my 2015 RX350."

Beverly O., NC (2018 Lexus RX)

"The RX 350 is very smooth, quiet, and comfortable."

Anonymous, IL (2018 Lexus RX)

"Good - Extremely quiet, luxurious ride. Front seats are very comfortable with all the adjust ability needed. Really like the ventilated (cooled) front seats which have 3 cooling levels or auto setting. Quality of interior materials are outstanding. Nothing bad to say. It's what I'd expect from a luxury SUV brand in $60K price range."

Anonymous, CA (2018 Lexus RX)

"We can take a long ride and then step out and not feel beat up as with other cars. Very comfortable but controlled ride with great fuel economy ."

Richard P., NJ (2018 Lexus RX)

"The ride is very smooth & comfortable. The seats are attractive & comfortable. The noise level is outstanding."

Benny R., OK (2018 Lexus RX)

"Most comfortable car I have ever driven"

Anonymous, OH (2018 Lexus RX)

Value

Did you get what you wanted relative to the price you paid?

What Owners Say

"more options and standards included."

Anonymous, NJ (2018 Lexus RX)

"Good"

Pierre B., QC (2018 Lexus RX)

"Good value"

Robert B., NC (2018 Lexus RX)

"I thought the Acceleration would be better. Leaving a stoplight there is a starting pause which is very annoying. Fit and finish is very good ."

Marsha G., AZ (2018 Lexus RX)

"Compared to BMW, Lexus offers Safety features in less cost. Also, the regular fuel is saving money every week."

Anonymous, TX (2018 Lexus RX)

"Very expensive lease terms. Especially mileage charges."

Anonymous, NY (2018 Lexus RX)

"Excellent ,pleasure to drive.Drivers seat not enough padding"

Anonymous, ON (2018 Lexus RX)

"This is a ridiculously expensive vehicle and the computer screen controls are terrible. We just turn off this as it is distracting during driving, it is not reliable and it is antiquated."

Anonymous, AZ (2018 Lexus RX)

"This SUV base isn't badly priced, but the option packages are WAY over priced."

Anonymous, MN (2018 Lexus RX)

"A lot of high end features for the money"

Edward E., NC (2018 Lexus RX)

"VERY disappointed with initial gas mileage which has been in 22 to 23 MPG range in around town driving. Lexus advertised EPA est for RX 450hL is 29/28 MPG. This was one of my major purchase decision factors for this vehicle. I'd be happy with 26 but 22 MPG is bad. Thinking about this gives me "buyers remorse". Lastly....much of the technology centered around the 12.3 touch screen navigation system is frustrating to use and definitely a distraction while driving. One needs to become very familiar with and use the voice commands if you are driving and using technology in this Lexus. Value?? I don't feel good about paying $60K for a vehicle that doesn't get close to the gas mileage I expected and has some technology features that are difficult to use. Oh....and also the vehicle was delivered to me with a factory defect! Fuel filler door does not stay in it's opened position when getting gas. Factory defect, dealer prep should have flagged, I'm now waiting for back ordered part from Japan for dealer to fix."

Anonymous, CA (2018 Lexus RX)

"this is 3rd new RX at the same lease price"

Mark P., MD (2018 Lexus RX)

"Excellent car good mileage for a large car, excellent comfort"

Anonymous, CA (2018 Lexus RX)

"good value for the features offered (assuming the reliability lives up to expectations)"

J L., VA (2018 Lexus RX)

"Gas mileage is terrible"

Anonymous, IL (2018 Lexus RX)

Would you buy this car again?

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Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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