"Driving Matters" is the tagline Mazda uses to promote its CX-9 three-row family mover, casting it as the driver’s choice among the soccer-mom mobile crowd. Turns out that this slogan is quite apt; the CX-9 is particularly agile, comfortable riding, and quiet among affordable midsized three-row SUVs.
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Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"fun to drive, handles great. I bought because it drives so much like s car even though it's an suv. acceleration is good, especially at low end. highway acceleration is good even with 5 people in the car."

David L., MA (2018 Mazda CX-9)

"Engine is responsive and quiet when cruising. Fuel economy is excellent for a vehicle of this size 8.4L/100Km and the handling is superb. It handles like the CX5 we traded in."

John J., ON (2018 Mazda CX-9)

"Awesome Acceleration and handling for an SUV. Driving this vehicle is fun - Mazda lives up to the 'Zoom Zoom' slogan."

Timothy G., NY (2018 Mazda CX-9)

"Could use more HP with full load"

Frank C., NY (2018 Mazda CX-9)

"The acceleration is amazing and handling is very sporty. The CX-9 never feels like a three row crossover. Instead when you drive it, it feels like a sporty sedan. It does not feel like almost 4000lbs vehicular. The turbo engine and the transmission are perfect combination for both efficiency and acceleration."

Luke G., CT (2018 Mazda CX-9)

"It has awesome acceleration for a turbo 4 cylinder and the handling is very sports car like for an suv"

Christy F., NJ (2018 Mazda CX-9)

"Note: I purchased the Signature model not listed in your questionnaire. Interior is beautiful in the Signature series. Driving and handling are great safety features are great"

Bob Y., CO (2018 Mazda CX-9)

"Excellent driving experience, quiet ride, great suspension"

Anonymous, UT (2018 Mazda CX-9)

"Plenty of power, handles well."

Glenn M., AZ (2018 Mazda CX-9)

"It is a drivers car. Power, handling and comfort. It’s got the whole package. So fun."

Anonymous, PA (2018 Mazda CX-9)

"Surprisingly quick acceleration for 4 cylinder vehicle but has turbo"

Anonymous, CA (2018 Mazda CX-9)

"Terrific engine, handles like smaller sporty vehicle"

Mark E., NE (2018 Mazda CX-9)

"acceleration and power are very good for a 4 cylinder. handling and steering are very good for such a large vehicle"

Anonymous, TX (2018 Mazda CX-9)

"Best Driving experience of any 3 row SUV currently available"

F C., IL (2018 Mazda CX-9)

"I went from a v6 turbo on my previous car to the Mazda 4 turbo. I was concerned about not having enough horsepower but found, happily, that it sets my needs well. The handling is fantastic- a really fun vehicle to drive."

Anonymous, WI (2018 Mazda CX-9)

"quiet comfortable ride"

Gary M., FL (2018 Mazda CX-9)

"Great power and acceleration. Extremely quiet. Love the Heads Up Display. Love the adaptive cruse control. Excellent Ride"

Darrell L., MN (2018 Mazda CX-9)

"I like the smooth and stronger acceleration compared with what I was used to."

Allen F., PA (2018 Mazda CX-9)

"I was concerned about the v4 Turbo not having enough juice to accelerate adequafely. My fears were unwarranted as this vehicle has plenty of power and the Turbo has better pick up from a dead stop than my 2010 v6 CX9."

Anonymous, NJ (2018 Mazda CX-9)

Comfort

Includes seats, climate control, noise, and ride

What Owners Say

"The crossover has extremely comfortable seats that are large, yet very suportuve with great side support. For an SUV it has very quiet interior even on the rough highway pavement. It has a perfect ride that is sporty but very comfortable at the same time. By far this is the best road trip car we ever owned."

Luke G., CT (2018 Mazda CX-9)

"Quiet comfortable ride"

Anonymous, SK (2018 Mazda CX-9)

"The Mazda CX-9 is very comfortable, and this goes for all 7 seats. It is much better than the Acadia we had before. It's much quieter, and the ride is very smooth even on Mexico's terrible roads full of potholes."

Anonymous, OR (2018 Mazda CX-9)

"Seats are comfortable albeit somewhat hard. Noise in cabin Is low and ride is very good"

Richard M., KY (2018 Mazda CX-9)

"Very quiet, comfortable ride and good handling."

Glenn M., AZ (2018 Mazda CX-9)

"Much quieter than the CX-5 I had before. The seats are comfy and the ride is good."

Allen F., PA (2018 Mazda CX-9)

"Seats could use more thigh support. A/C could be colder"

Frank C., NY (2018 Mazda CX-9)

"Very satisfied with all aspects of vehicle smooth and quiet ride."

Anonymous, NY (2018 Mazda CX-9)

"I'm 6'5 and the driver and passenger seats are very comfortable. I would compare the ride to be similar to a Lexus. The ride is smooth and quiet on all roads. The car is very quiet."

Anonymous, DE (2018 Mazda CX-9)

"road and wind noise is very well controlled. ride is quiet. drivers seat bottom cannot be adjusted for angle."

Anonymous, TX (2018 Mazda CX-9)

"quiet, comfortable, easy to adjust seats. 1 complaint, console is too wide. want more width space where my knees are, at least 2 more inches."

David L., MA (2018 Mazda CX-9)

"A definite upgrade from my 2010 CX9. Road noise is significantly lower and interior is more comfortable and a smoother ride."

Anonymous, NJ (2018 Mazda CX-9)

"Very comfortable with minimal road noise & smooth ride"

Anonymous, CA (2018 Mazda CX-9)

Value

Did you get what you wanted relative to the price you paid?

What Owners Say

"I purchased the Signature level and considered Lexus and Acura as well. This was the nicest of the 3 and $20-30k less"

Timothy G., NY (2018 Mazda CX-9)

"I think Mazda makes a very good car but the electronics and advanced safety features seem to be at a lower level compared to the mainstream auto companies Honda and Toyota"

Richard M., KY (2018 Mazda CX-9)

"Great value, as good as others costing $10,000 more."

Mark E., NE (2018 Mazda CX-9)

"Best value among currently available 3 row SUV"

F C., IL (2018 Mazda CX-9)

"We would like to see the gas mileage improved."

Anonymous, OR (2018 Mazda CX-9)

"Has all the bells and whistles"

Anonymous, VA (2018 Mazda CX-9)

"More features, with better gas mileage, than any other 3 row crossover for the price."

Anonymous, PA (2018 Mazda CX-9)

"Plenty of safety and tech features for the price point. Has lots of features (like front parking sensors) found only in luxury cars of its class."

Anonymous, CA (2018 Mazda CX-9)

"Very satisfied"

Anonymous, NY (2018 Mazda CX-9)

Would you buy this car again?

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Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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