Redesigned for 2015, the Mercedes-Benz C300 is so impressive that it scores near the top of the sports sedan segment. The new C-Class has a beautiful interior and delivers a driving experience that is close to ideal when it comes to balancing performance and comfort. Simply put: The C300 delivers the driving pleasure people expect from the brand.
Alerts
There are 10 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2016 Mercedes-Benz C-Class has been recalled 10 times by NHTSA. View Recalls
Research Years * Redesign year
Worse Better
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01*
02
03
04
05
06
07
08*
09
10
11
12
13
14
15*
16
17
18
19
20
Overall Reliability Verdict
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Engine Minor
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Engine Cooling
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Transmission Major
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Transmission Minor
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Drive System
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Fuel System
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Electric System
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Climate System
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Suspension
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Brakes
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Exhaust
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Paint/Trim
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Body Integrity
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Body Hardware
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Power Equipment
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
In-car Electronics
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 329,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2020 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2016 Mercedes-Benz C-Class owners. The owner comments describe problems respondents experienced with this vehicle.

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Seals and/or weather-stripping

"The moon roof came off the tracks while opened. Was,t able to reclose it. Dealer had to take out interior roof liner and reinstall moon roof."

Anonymous, NY (2016 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)
Squeaks or rattles

"everything rattles. sunroof, dash, everything"

Anonymous, GA (2016 Mercedes-Benz C-Class C450 AMG 3.0-L V6 turbo)

"THIS CAR RATTLES LIKE AN 10 YEAR OLD CAR. SERVICE UNABLE TO STOP THEM.SERVICE IS AWFUL"

Lelis O., FL (2016 Mercedes-Benz C-Class C63 S 4.0-L V8 turbo)

"Accelerator pedal replaced due to noise. Panoramic roof seals lubricated due to noise. Speaker loose in front passenger door created vibration at certain frequencies"

Anonymous, CT (2016 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

"dash vents snap and pop and squeek with any temperature adjustments"

Anonymous, NJ (2016 Mercedes-Benz C-Class C450 AMG 3.0-L V6 turbo)

"Two major sources of squeaks are steering and moon-roof"

Wieslaw W., NJ (2016 Mercedes-Benz C-Class C450 AMG 3.0-L V6 turbo)

"Squeeks from dashboard and door cards, over bumbs the car makes lots of noise from those areas, like the dash isn't properly aligned and components are rubbing against each other that shouldn't"

Anonymous, CT (2016 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

"Many interior plastic sounding rattles and vibrations caused by speakers. Dealer has been unable to resolve after multiple visits and says this is common."

Anonymous, LA (2016 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

"The car is noisy over small bumps. Sounds like plastic twisting or rubbing. It is kind of a crackling noise. Not what I expected for an expensive car."

Anonymous, IL (2016 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

"Squeaks and rattles have been a recurring problem. Multiple trips to the dealer havent fixed the problem."

Anonymous, CA (2016 Mercedes-Benz C-Class C350e 2.0-L 4 Cyl hybrid)

"Noises emanating from dash"

Anonymous, NJ (2016 Mercedes-Benz C-Class C450 AMG 3.0-L V6 turbo)
Wind noise

"There is a constant wind noise in the driver's door window when the car exceeds 35 mph. Once again I expected better in such an expensive car."

Anonymous, IL (2016 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

"After the moon roof was reinstalled, I experienced wind noise. In a test drive with the shop foreman the dealer said it was coming from the driver's side window, not the moon roof."

Anonymous, NY (2016 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"The backup camera often failed to automatically come on in the display screen when the car was put into reverse. Sometimes it took up to six pushes on the display screen button for the display to light up and show the backup camera views. An update to the display software recently fixed the problem 18 months after I first complained"

Anonymous, HI (2016 Mercedes-Benz C-Class C300)

"Collision avoidance and attention assist are both jokes---they simply don't work properly despite the dealer's best efforts. A wonderful car but these systems are junk"

Michael R., MA (2016 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)
Display screen goes blank

"Screen would not illuminate when car was started. car drove fine, but no access to Nav, electronic controls, camera"

John S., OK (2016 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)
External music device interface (e.g., smart phone, MP3 player)

"It did not work properly with Apple phones at first"

Robert C., NJ (2016 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

"Software reload fixed problem"

Bill W., TX (2016 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)
In-dash navigation system (GPS)

"Does not work, does not recognize voice. The system is so bad it should not be sold"

Anonymous, NY (2016 Mercedes-Benz C-Class C450 AMG 3.0-L V6 turbo)

"Voice command to find a well established business location rarely gave me the correct direction or information. The Acura TL I had previously was very accurate."

Anonymous, HI (2016 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)
Radio

"It auto tunes the frequency constantly and the reception is poor."

Anonymous, NY (2016 Mercedes-Benz C-Class)
Speakers

"Speakers make terrible rattling sound with specific reproducible tones. Dealer has replaced speakers but problem must be around speaker because issue hasn't been resolved"

Anonymous, LA (2016 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

"Front door speakers would buzz and vibrate. Front dash speaker would buzz in the tone range of the human voice. I got a tone generator on my iPhone to identify the tones with the biggest issues. It is very disappointing to have such issues on a premium sound system on an expensive car. This is the worst sound system I have had. Cars half the cost do not have this issue."

Anonymous, CT (2016 Mercedes-Benz C-Class C450 AMG 3.0-L V6 turbo)
Voice control commands

"Despite the fact I enunciate well, the commands seem to be unintelligible; therefore frustrating. If I ask for Columbus, OH it goes to Santa Barbara, CA. If I'm in Illinois and want to go to Naples, FL the device does not hear Florida and wants to send me to Noble, IL or whatever"

Anonymous, IL (2016 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

"Very poor voice control commands. I have a Mercury Mariner equipped with Ford's original Sync, which is substantially better than my Mercedes"

Anonymous, NY (2016 Mercedes-Benz C-Class C450 AMG 3.0-L V6 turbo)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Parking brake

"Error message "Parking brake inoperative""

Anonymous, NY (2016 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)
Premature brake wear

"I had to replace the rear brakes at 15000 miles. Outrageous. I've owned many cars in my 71 yrs, and I have never had to replace brakes so early."

Anonymous, IL (2016 Mercedes-Benz C-Class C450 AMG 3.0-L V6 turbo)

"The brake pads were worn out after about 32,000 miles. It cost almost $400 to replace them."

Anonymous, CA (2016 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)
Pulsation or vibration

"At 28,000 miles I started to get pulsing in the brake pedal at highway causing speed. MERCEDES-BENZ dealer said rotors and pads needed to be replaced, cost was $700. At 38,000 miles it started doing it again. Took back to a different MERCEDES-BENZ dealer (I moved) and they replaced rotors and pads for free."

Alvin F., TN (2016 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)
Rotors

"The steering wheel shimmied when I braked at freeway speed. The dealer said it was rust on the rotors. The factory refused to cover it on warranty but the dealer paid for the replacement of the brake rotors and pads so it cost me nothing. I was irritated at the Mercedes-Benz factory, but appreciated the dealership coverage"

Anonymous, CA (2016 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)
Squeaking

"The brakes began squeaking when I went in reverse. I was told that there was a problem , did not involve any safety issue. The problem has been resolved by Mercedes"

Anonymous, NJ (2016 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

"I have complained about this issue for 15 months. Dealer has been unable to fix Brakes squeal when baking up."

W W., TX (2016 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"This system could KILL someone. If a car stops ahead of you just outside of its sight, the car will run full speed into the stopped car without ANY slowing. incredibly dangerous!!!"

David D., GA (2016 Mercedes-Benz C-Class C450 AMG 3.0-L V6 turbo)

"it ONLY works if there are yellow lines. If there are white lines on the side of the road, the system is completely blind. what a COMPLETE waste of money driving in the US with this option!"

David D., GA (2016 Mercedes-Benz C-Class C450 AMG 3.0-L V6 turbo)

"it is deadly. a stopped car in front means that the c-class will hit it at full speed"

Anonymous, GA (2016 Mercedes-Benz C-Class C450 AMG 3.0-L V6 turbo)

"terrible at finding the lines. it does not find white lines, only yellow. very dangerous"

Anonymous, GA (2016 Mercedes-Benz C-Class C450 AMG 3.0-L V6 turbo)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

"Alignment went bad within the first 8,000 miles. Ruined the front tires. First alignment and tires, was not covered by MB. However, the gave a second 6,000 miles later at no cost to check for issues"

Ed K., MO (2016 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)
Shocks or struts

"Right front start had to be replaced."

Mike M., CO (2016 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)
Tire wear is uneven

"Mercedes does not warranty their tires for wear. One size on the front and one size on the back. TYhey are soft run flat tires. Person buying a new C300 do9esn't know the tires are only good for 15,000 miles. At $300+ per tire that is an expensive item to replace. Replace the tires from a dealer who will warranty wear instead of MB and you are dollars ahead"

Ed K., MO (2016 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Headlights

"headlights are not strong enough at night"

Mike B., NC (2016 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)
Tire pressure monitor

"Constant on and off and dealer finally c Put on new tire, but made us pay for it"

Anonymous, AZ (2016 Mercedes-Benz C-Class C300 3.0-L V6 turbo)
Wiper motor or washer

"wipers chatter and shudder since delivery numerous failed repairs. dangerous to drive benz unable to fix needs new windshield benz prohibits any after market blades corporation is unfrendly and arrogant"

Anonymous, NJ (2016 Mercedes-Benz C-Class C450 AMG 3.0-L V6 turbo)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"been in repair for HVAC issues 3 times filed lemon law claim. Mercedes will be buying back this vehicle in 1 week"

Ross S., FL (2016 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)
Blower (fan) motor

"tbis is related to the compressor HVAC issues"

Ross S., FL (2016 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Differential

"The differential whines at between48 and 55 mph. They replaced the differential. Still whines. They rotated the tires. still whines. they replaced a support bearing. still whines. Although they have attempted several times to correct the problem, none of the fixes have worked."

Anonymous, IL (2016 Mercedes-Benz C-Class C450 AMG 3.0-L V6 turbo)
Electrical failure

"Car would not start. Driver got in, the parking lights etc went on, she turned the ignition and the lights dimmed but nothing else happened. Tried multiple times. Dead battery? I did not check that, nor hookup the trickle charger. Two days later driver tried again and it started normally. Very strange, and worth inquiry next service."

Douglas M., WA (2016 Mercedes-Benz C-Class C450 AMG 3.0-L V6 turbo)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

"In the 'sport' mode, the transmission lagged and caught. MB replaced a solenoid which didn't solve the problem and said the problem was considered 'normal' until a software update was available"

Anonymous, IL (2016 Mercedes-Benz C-Class C450 AMG 3.0-L V6 turbo)
Transmission computer

"Two different issues with hesitation on acceleration"

Anonymous, CT (2016 Mercedes-Benz C-Class C450 AMG 3.0-L V6 turbo)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"WIND IS ALWAYS ENTERING THE CABIN THRU DOORS, SERVICE WAS UNABLE TO FIX IT"

Lelis O., FL (2016 Mercedes-Benz C-Class C63 S 4.0-L V8 turbo)
Glass defects

"Windshield 'spider-webbed' at the top by camera"

Kevin G., OR (2016 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

Compare 2016 Models

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
COMMUNICATION
Nov 01 2019
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
What should you do:
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V787000
Potential Number of Units Affected: 24226
STEERING:RACK AND PINION:RACK
Nov 29 2018
A car that cannot be properly steered has an increased risk of a crash.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.
What should you do:
MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V850000
Potential Number of Units Affected: 6373
POWER TRAIN:AXLE ASSEMBLY
Oct 16 2017
A fractured rear axle mounting flange can cause the rear differential to become misaligned, possibly resulting in failure of the driveshaft and a loss of propulsion, increasing the risk of a crash.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 C63 AMG, 2015-2017 C63S and 2017 C63S AMG Coupe and C63 AMG Cabrio vehicles. The rear axle differential mounting flange may fracture from repeated aggressive launches.
What should you do:
MBUSA will notify owners, and dealers will update the vehicle's stability system software and chassis control unit software, free of charge. The recall began on November 20, 2017. MBUSA's number for this recall is 2017110002. Owners may contact MBUSA customer service at 1-877-496-3691.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V654000
Potential Number of Units Affected: 2098
AIR BAGS:FRONTAL
Oct 06 2017
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
What should you do:
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V627000
Potential Number of Units Affected: 495290
STEERING:ELECTRIC POWER ASSIST SYSTEM
Apr 11 2017
A loss of electrical contact will cause the electric power steering assist to deactivate, increasing the risk of a crash.
Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 C300 vehicles. The electrical contacts for the power steering electric motor may not have been properly welded, possibly resulting in a loss of electrical contact.
What should you do:
MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall began June 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V243000
Potential Number of Units Affected: 3
ELECTRICAL SYSTEM: SOFTWARE
Mar 14 2017
If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
What should you do:
MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V177000
Potential Number of Units Affected: 51
ENGINE AND ENGINE COOLING:ENGINE
Feb 23 2017
If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.
Summary:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe vehicles and 2016 C350e and GLC300 vehicles and 2016-2017 C450 4Matic AMG Sport and GLC300 4Matic vehicles. In the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.
What should you do:
MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017080002.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V114000
Potential Number of Units Affected: 307629
ELECTRONIC STABILITY CONTROL
Aug 16 2016
A damaged ESP control unit may inadvertently activate the stability control altering the vehicle's path. Additionally, the electronic parking brake may not function. Either condition may increase the risk of a crash.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 GLC 300 SUV, GLC 300 4Matic SUV, C300 Sedan and C300 4Matic vehicles manufactured February 8, 2016, to May 18, 2016. The affected vehicles may be equipped with an Electronic Stability Program (ESP) control unit that may have been damaged before being installed.
What should you do:
MBUSA will notify owners, and dealers will replace the ESP Hydraulic control units, free of charge. The recall is expected to begin in October 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V603000
Potential Number of Units Affected: 62
STEERING:ELECTRIC POWER ASSIST SYSTEM
Jun 15 2016
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 C300 4Matic vehicles manufactured November 4, 2015, to March 1, 2016. In the affected vehicles, the electric power steering assist system may shutdown due to a software error.
What should you do:
MBUSA will notify owners, and dealers will update the software for the electric power steering control unit, free of charge. The recall began January 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V438000
Potential Number of Units Affected: 17
VISIBILITY:SUN ROOF ASSEMBLY
Feb 16 2016
If the panoramic glass detaches during vehicle operation, it can increase the risk of injury or crash.
Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 C300 vehicles manufactured December 11, 2015, to December 23, 2015, C300 4Matic vehicles manufactured December 12, 2015, to December 29, 2015, and C450 AMG 4Matic vehicles manufactured December 12, 2015, to December 22, 2015. The affected vehicles may be equipped with a panoramic sunroof that may not be properly bonded, allowing the glass to detach and fall from the vehicle during operation.
What should you do:
MBUSA will notify owners, and dealers will inspect the bonding of the rear sunroof glass panel, replacing it as necessary, free of charge. The recall began on April 12, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V087000
Potential Number of Units Affected: 53
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