You can feel the desire when Janis Joplin pleads, "Oh, Lord, won't you buy me a Mer-ce-des-BENZ?" But if the Mercedes had been the entry-level CLA, she might have reconsidered. The CLA looks like the real thing, with the proud three-pointed star on the grille and the sexy styling of the posh and costly CLS. But that's where the resemblance ends.
There is 1 recall on this vehicle. Learn More.


Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
The 2019 Mercedes-Benz CLA has been recalled 1 time by NHTSA. View Recalls

No Detailed Data Available

Consumer Reports obtains its reliability data from a questionnaire that is sent to subscribers. In the questionnaire, we ask subscribers to note any problems with their cars that occurred in the past 12 months. They are asked to identify problems that they considered serious (because of cost, failure, safety, or downtime).

A typical model has about 200 to 400 samples for each model year. For some model years, typically those of older or less popular cars, we do not have a large enough sample size to provide results of statistical confidence.

There are several ways in which a savvy car buyer can still research the quality of a car.

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Mar 20 2019
In the event of a crash, if the right side doors cannot be opened from the outside, it could increase the risk of injury.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 CLA250 and CLA250 4MATIC vehicles. The right side door locks may not have been properly manufactured. As a result, the right-side doors may not be able to be opened from outside of the vehicle.
What should you do:
MBUSA will notify owners, and dealers will replace the door locks, free of charge. The recall began May 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030020.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to
NHTSA CAMPAIGN ID Number: 19V219000
Potential Number of Units Affected: 5
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