The Mercedes-Benz E350 is a delight to drive. It feels reassuringly solid and offers an inviting blend of luxury and practicality. The E350 provides excellent ride comfort and agile handling, along with a beautifully constructed and roomy interior featuring supportive seats as well as good outward visibility. Still though, we found some controls to be overly complicated.
Alerts
There are 2 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
NA
2002
NA
2003
NA
2004
2005
NA
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS standard. Rear side and head protection air bags standard from 2000. ESC standard from 2000.
Road Test

The Mercedes-Benz E350 is a delight to drive. It feels reassuringly solid and offers an inviting blend of luxury and practicality. The E350 provides excellent ride comfort and agile handling, along with a beautifully constructed and roomy interior featuring supportive seats as well as good outward visibility. Still though, we found some controls to be overly complicated.

Seating
2 front, 3 rear
Drive Wheels
AWD , Rear
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
wagon
sedan
Transmissions Available
  • 7-speed Automatic
  • 5-speed Automatic
Engines Available
  • 3-liter V6 turbodiesel (210 hp)
  • 3.5-liter V6 (268 hp)
  • 5.5-liter V8 (382 hp)
  • 6.3-liter V8 (507 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2009 Mercedes-Benz E-Class owners. The owner comments describe problems respondents experienced with this vehicle.

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Ball joints

"Premature leakage"

Anonymous, MD (2009 Mercedes-Benz E-Class E63 AMG 3.5-L V6)
Bushings

"Leakage"

Anonymous, MD (2009 Mercedes-Benz E-Class E63 AMG 3.5-L V6)
Electronic or air suspension

"One side of the adjustable suspension (front and back) failed and had to be replaced"

Anonymous, LA (2009 Mercedes-Benz E-Class E550 5.5-L V8)

"LF air bag blew out (failed such that I couldn't continue to drive)"

Heinrich G., CA (2009 Mercedes-Benz E-Class E63 AMG 6.3-L V8)
Shocks or struts

"Replaced two front struts about a year ago"

Thomas D., CA (2009 Mercedes-Benz E-Class E550 5.5-L V8)

"Strut broke replaced at dealership"

Anonymous, FL (2009 Mercedes-Benz E-Class E350 3.5-L V6)

"Right front strut failed"

Gregory T., WI (2009 Mercedes-Benz E-Class E320 BLUETEC 3.0-L V6 diesel)

"Strut broke- drivers front end lowered- undrivable"

Ronald C., FL (2009 Mercedes-Benz E-Class E350 3.5-L V6)
Springs or torsion bars

"All springs ha to be replacedd"

John M., MA (2009 Mercedes-Benz E-Class E350 3.5-L V6)

"Driver-side front spring died, took out strut and shock with it. Cost $1300 to fix. Annoying, but this is the only major problem this car yet has had in 4 years of ownership - knock on wood"

Anonymous, MO (2009 Mercedes-Benz E-Class E350 3.5-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Exterior lights (other than headlights)

"Every time I turn the headlights on I get a message from the computer that the left license plate area light is out and then I get a second message that the right one is out. I have had this checked with the dealer as well as an independent mechanic, and neither can find anything to replace. Annoying, but oh well."

Anonymous, VA (2009 Mercedes-Benz E-Class E350 3.5-L V6)
Headlights

"Right headlight burned out. Dealer wanted $2500 to replace. Found online for $1700. Dealer installed for $200"

Anonymous, PA (2009 Mercedes-Benz E-Class E320 BLUETEC 3.0-L V6 diesel)

"Headlights and tail lights constantly go dead"

Ezard K., NY (2009 Mercedes-Benz E-Class E350 3.5-L V6)

"One night the headlights would not work. They eventually came on but later that night they acted up again. The problem has not happened again."

James R., NY (2009 Mercedes-Benz E-Class E350 3.5-L V6)
Keyless entry

"Keyless Go system no longer unlocks/locks doors w/o using remote."

Peter F., WA (2009 Mercedes-Benz E-Class E350 3.5-L V6)
Tire pressure monitor

"Batteries in tire pressure monitor went dead"

Cynthia D., VA (2009 Mercedes-Benz E-Class E350 3.5-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Normal routine brake wear

"replaced pads and rotors as they were worn"

Anonymous, MI (2009 Mercedes-Benz E-Class E350 3.5-L V6)
Parking brake

"I must constantly release the park and this is after I have NOT engaged the emergency brake system"

Eric S., TX (2009 Mercedes-Benz E-Class E350 5.5-L V8)
Premature brake wear

"Brake pads keeps wearing out between 4 and 5000 miles even though the vehicle is driven quite carefully."

Ezard K., NY (2009 Mercedes-Benz E-Class E350 3.5-L V6)
Rotors

"Wear and Tear, needed to be replaced"

Hans-Volker S., AL (2009 Mercedes-Benz E-Class E350 3.5-L V6)
Squeaking

"Excessive squeaking, loud noises, wheels locking and binding with excessive brake dust. The dealer was unable to diagnose the problem and keep returning the vehicle with the problem unresolved."

Ezard K., NY (2009 Mercedes-Benz E-Class E350 3.5-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"Ongoing issues with coolant leaks, compressor repairs etc."

Anonymous, MD (2009 Mercedes-Benz E-Class 3.0-L V6 diesel)

"AC stopped working and had to be replaced by MERCEDES-BENZ"

Robert F., VA (2009 Mercedes-Benz E-Class)
Heater system

"Hot water shutoff valve had to be replaced"

Anonymous, VA (2009 Mercedes-Benz E-Class E320 BLUETEC 3.0-L V6 diesel)

"From what I can remember the heater got stuck and would not change from heat to cool. I had to have the thermostat assembly replaced as well as a heater valve."

Anonymous, VA (2009 Mercedes-Benz E-Class E350 3.5-L V6)
Refrigerant leaks

"A?C ;iquid leaking-as fuxed by the MB dealer"

Robert F., VA (2009 Mercedes-Benz E-Class)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

CD player

"It won't reject loaded CDs"

Frances J., MI (2009 Mercedes-Benz E-Class E350 3.5-L V6)
Display screen goes blank

"Had to replace Comanche system entirely. $2500 item"

M D., NJ (2009 Mercedes-Benz E-Class E350 3.5-L V6)
In-dash navigation system (GPS)

"lost audio"

Anonymous, CT (2009 Mercedes-Benz E-Class E350 3.5-L V6)
Radio

"no audio"

Anonymous, CT (2009 Mercedes-Benz E-Class E350 3.5-L V6)
Speakers

"Speakers went out. Electrical problem, wanted to charge 5k to replace"

Anonymous, FL (2009 Mercedes-Benz E-Class E350 3.5-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Oil leaks

"Engine oil leak onto exhaust manifold. Had to replace inspection ports and oil sender. Smell made it's way into cabin"

M D., NJ (2009 Mercedes-Benz E-Class E350 3.5-L V6)

"its was leaking"

Anonymous, CO (2009 Mercedes-Benz E-Class E350 3.5-L V6)

"Apparently seal /gasket has failed on an oil cooler that sits on top of the engine (diesel), causing oil to drip down the engine. Leakage is less than 1 quart / 10,000 miles and performance, mpg is unchanged. Cost to repair is over $3,000/"

Anonymous, MD (2009 Mercedes-Benz E-Class E320 BLUETEC 3.0-L V6 diesel)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel injection system

"The car would not start until it was taken to the dealership for repair"

Eric S., TX (2009 Mercedes-Benz E-Class E350 5.5-L V8)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Squeaks or rattles

"Rattles from the rear compartment. Likely due to aging bushing on the rear suspension system."

Anonymous, KS (2009 Mercedes-Benz E-Class E350 3.5-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Paint (fading, chalking, cracking, or peeling)

"The seats starting tearing at 43k. Dealer did nothing. The engine in the car has done well but everything else is a nightmare. 2-3k for every piece that falls off"

Anonymous, FL (2009 Mercedes-Benz E-Class E350 3.5-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"TRANSMISSION SLIPPING, DIFFERENTIAL REPLACED, ENGINE REPLACED."

Anonymous, MA (2009 Mercedes-Benz E-Class E350 3.5-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Transmission leaks

"It was a rear end leak"

Thomas D., CA (2009 Mercedes-Benz E-Class E550 5.5-L V8)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Differential

"I have a low rumbling noise and the Mercedes dealer where I purchased the car drove the vehicle and told me that he thinks that the differential probably needs to be replaced. The cost would be about $4000. But he will not tell me if this is covered by my warrantee"

Anonymous, ME (2009 Mercedes-Benz E-Class E320 BLUETEC 3.5-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"Airbag warning light advises see dealer for repair"

James E., TX (2009 Mercedes-Benz E-Class E350 3.5-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

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