2017 Mercedes-Benz GLC Owner Satisfaction - Consumer Reports
Furthering its model name revitalization, Mercedes-Benz replaced the sharp-edged GLK compact SUV with a softer-shaped, more refined GLC. The slots between the entry-level GLA and mid-sized GLE.
Alerts
There are 11 recalls on this vehicle. Learn More.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"Very quick acceleration for a 4 cylinder car. This SUV is very responsive in traffic"

Vern H., TX (2017 Mercedes-Benz GLC)

"Really fun to drive. Tight turning radius and very peppy."

Arthur L., NJ (2017 Mercedes-Benz GLC)

"Acceleration is strong, particularly considering it's a 4 cylinder driving a vehicle of this size. Nimble handling also belies the size of the vehicle. Braking is very secure."

Cottingham J., VA (2017 Mercedes-Benz GLC)

"Handles very well for an SUV. Although a turbo 4 cylinder it has sufficient power. Very quiet on the road particularly with acoustic glass."

Anonymous, BC (2017 Mercedes-Benz GLC)

"Small engine but outstanding acceleration using all nine gears..."

Anonymous, CA (2017 Mercedes-Benz GLC)

"Strong acceleration whenever needed, no matter how fast I am going. Nimble, inspires confidence, drives much like a car. Still, it's handling pales in comparison to my 2015 Mazda 6 and the 2008 Infiniti EX35 and 2008 Acura TL I had. It's a jacked up wagon, the jacked up part compromises handling, with the left and right sway that comes with being on stilts. With the 19" run flat tires tires and no air ride suspension, sometimes the front wheels take pot holes and freeway bridge joints surpri..."

Anonymous, KY (2017 Mercedes-Benz GLC)

"Love the handling of the car. Great acceleration."

Jim G., OR (2017 Mercedes-Benz GLC)

"Very fast off the line which is of great assistance when changing lanes or passing. This vehicle is an absolute joy to drive."

Anonymous, SC (2017 Mercedes-Benz GLC)

"Acceleration and handling ok but find it a very rough ride"

W F., FL (2017 Mercedes-Benz GLC)

"In the S and S+ mode it is very responsive and stable in the turns."

Anonymous, BC (2017 Mercedes-Benz GLC)

"The turbo 4 ended up to be a pleasant surprise in terms of performance. The 9 speed auto had much to do with the excellent acceleration and highway performance. Really liked the air suspension that provided excellent handling and multi-mode ride settings."

Anonymous, FL (2017 Mercedes-Benz GLC)

"The figures ordered make this car outstanding in curvy mountain driving"

Anonymous, CA (2017 Mercedes-Benz GLC)

"Smooth ride, can dial in sport handling, has great acceleration and good handling for an SUV"

Anonymous, VA (2017 Mercedes-Benz GLC)

"too many recalls and gas mileage for a 4 cylinder should be better"

Christine C., MA (2017 Mercedes-Benz GLC)

"Acceleration is effortless and smooth. accelerates quickly. Handles well which makes maneuverability easy safe."

Anonymous, PA (2017 Mercedes-Benz GLC)

"When we first purchased our GLC, it had an occasional twitch or shudder in the steering when hitting large bumps in the road. After doing some research online, we found this was a commonly reported issue with these vehicles. We inquired at the dealership and discovered that a software update for the steering was available. WOW...what a difference! The car is much more stable now and drives like a Mercedes should...stable and confident, with great handling. We're now enjoying the GLC more than ever."

James W., WI (2017 Mercedes-Benz GLC)

"The acceleration leaves me a bit underwhelmed, especially when used during overtaking. Perhaps that's because my other car is a Tesla. But it handles beautifully. One downside is when on automatic cruise control, it doesn't handle sharp corner very well (compared to the Tesla) and brakes very abruptly when approaching slow traffic."

Greg T., OR (2017 Mercedes-Benz GLC)

"The handling is very good and stable. The acceleration is quick and responsive."

Anonymous, MD (2017 Mercedes-Benz GLC)

"The various combinations of gear ratios and engine provide the responsiveness I like."

Steven B., OR (2017 Mercedes-Benz GLC)

"Great engine, steering, handling and fantastic breaks"

Gio L., TX (2017 Mercedes-Benz GLC)

"acceleration performance"

Anonymous, MA (2017 Mercedes-Benz GLC)

"Acclerartion good Quick handeling responsive"

Anonymous, TX (2017 Mercedes-Benz GLC)

"Remarkable acceleration for a 4 cylinder engine, especially in the sports modes. Handling is crisp, accurate and predictable"

Jacob S., AP (2017 Mercedes-Benz GLC)

"Very fun car to drive. Smooth and extremely fast acceleration. Steering is so precise. Car is very easy to handle. I love driving this car!"

Karen H., VA (2017 Mercedes-Benz GLC)

"Quick and powerful acceleration and precise handling. Excellent sterring"

Vern H., TX (2017 Mercedes-Benz GLC)

"Mercedes can not resolve a problem with road noise"

Howard W., MA (2017 Mercedes-Benz GLC)

"Strong acceleration and fun to drive."

Anonymous, KY (2017 Mercedes-Benz GLC)

"Run flat tires suck."

Robert P., NH (2017 Mercedes-Benz GLC)

"This is an extremely stable vehicle. The cross-wind stabilization system works wonders to keep outside influences from pushing the car around in difficult conditions. While traversing on I-80 in Wyoming last February we had 60 mph cross winds on this mountainous icy road with blowing snow - it was steady as a rock at 50-70 mph."

David M., WA (2017 Mercedes-Benz GLC)

"Great handling on twisty roads; fun to drive. Good acceleration, including when going uphill. Seems very powerful for a 4 cylinder engine."

Anonymous, CA (2017 Mercedes-Benz GLC)

"Good visibility & Handling"

Anonymous, CA (2017 Mercedes-Benz GLC)

"Very good acceleration and handling."

Mallikarjun V., CA (2017 Mercedes-Benz GLC)

"Fun to drive. Very quick, corners well. Gas mileage could be better but a very nice vehicle."

Stephen L., MI (2017 Mercedes-Benz GLC)

"When driving, I am able to easily place the car exactly where I want it to be placed. Very powerful and easier to handle than any car I have owned. Makes me feel confident."

Louis J., NY (2017 Mercedes-Benz GLC)

"acceleration is remarkable, given the small displacement of the engine. The paddle shifters work well and are used mostly for downhill engine braking. In automatic mode, the car is a little tardy on shifting, say on an uphill switchback. Manual mode solves this issue."

Anonymous, CA (2017 Mercedes-Benz GLC)

"good, very good a take off from 0 mph to 60 mph and to accelerate a high speed very quick as well as shifting from 2nd to 9th gear. bad, nothing so far."

Anonymous, CA (2017 Mercedes-Benz GLC)

"Very smooth with large number of gears. Drives like car not a truck. Handles well. Don't like the auto-shut off of engine at each stop... usually forget about it, but driving stop and go through NYC, I always turn it off. It's more annoying for the passengers who feel the on/off than the driver."

Anonymous, NJ (2017 Mercedes-Benz GLC)

"Has power when needed and is very responsive in handling, with good control"

Anonymous, CA (2017 Mercedes-Benz GLC)

"Powerful acceleration and quick responsive sterring."

Vern H., TX (2017 Mercedes-Benz GLC)

"The acceleration is excellent. I suspect this is due to the 9 speed transmission."

Michael C., CO (2017 Mercedes-Benz GLC)

"Acceleration is jerky and hesitant"

Peter S., TX (2017 Mercedes-Benz GLC)

"Impressive handling, variety of driving modes, good acceleration for a relatively small engine"

Anonymous, IL (2017 Mercedes-Benz GLC)

"The nimbleness and ease of driving is quite pleasurable. It is precise, quick, fast when I need it to be, all without being losing any comfort or control."

Anonymous, TX (2017 Mercedes-Benz GLC)

"The acceleration is very good for a 4 cylinder engine. The handling is excellent for an SUV type vehicle."

David P., PA (2017 Mercedes-Benz GLC)

"Performance vs mileage is very good. Turbo kicks in smoothly and quickly for merging and passing"

Barry S., PA (2017 Mercedes-Benz GLC)

"The car is very fast from 0-45. I know because when I am on Scottsdale city streets, I am the first one to hit the speed limit. It is so fast, that I dislike being behind other cars. While driving the Phoenix freeways, the car has excellent freeway merging speed."

James S., AZ (2017 Mercedes-Benz GLC)

"Just about perfect."

Anonymous, ON (2017 Mercedes-Benz GLC)

Comfort

Includes seats, climate control, noise, and ride

What Owners Say

"Very quiet, composed ride."

Anonymous, LA (2017 Mercedes-Benz GLC)

"Ride is extremely quiet, composed, settling. Ventilated seats keep you comfortable, aroma system actually helps calm you in bad traffic. Ride feels very secure on curvy roads."

Cottingham J., VA (2017 Mercedes-Benz GLC)

"Truly an outstanding blend of comfort and real-world performance. A thoroughly modern luxury SUV."

James W., WI (2017 Mercedes-Benz GLC)

"The ride and handling are excellent and this auto is quietest ever owned. Seats feature heating and cooling and are very comfortable with firm support."

Anonymous, CT (2017 Mercedes-Benz GLC)

"My ears are super sensitive to wind and road noise, painfully so. This is the first auto I have ridden in that I don't have to wear ear plugs on urban high traction freeways to be comfortable, which is why I bought it! The seats are great for long road trips, better than any auto I have ridden in on long road trips!"

Anonymous, KY (2017 Mercedes-Benz GLC)

"The car seats are outstanding in comfort with many possible adjustments. Low noise level with a smooth ride."

Vern H., TX (2017 Mercedes-Benz GLC)

"Very comfortable on long trips (over 200 miles)"

Gregory M., SC (2017 Mercedes-Benz GLC)

"This is a surprisingly quiet car."

Michael C., CO (2017 Mercedes-Benz GLC)

"Very comfortable seating for longer drives"

Chuck P., CA (2017 Mercedes-Benz GLC)

"Long road trips in this vehicle are a pure joy. Goodby stiff and achy knees, thighs, etc. Love this car!"

Anonymous, SC (2017 Mercedes-Benz GLC)

"Ride could be more supple. Back seat should be more comfortable. Noise, however, is adequately suppressed."

Anonymous, LA (2017 Mercedes-Benz GLC)

"Very comfortable seats both front and back. Comfortable ride. Low noise levels."

Vern H., TX (2017 Mercedes-Benz GLC)

"Seats are very comfortable- has lumbar support. Ride is smooth and noiseless"

Anonymous, PA (2017 Mercedes-Benz GLC)

"Multi positions on driver seat, very smooth ride on co fort mode or can be switched to sporty ride. Very little road noise."

Karen H., VA (2017 Mercedes-Benz GLC)

"This vehicle is an excellent long distance tourer."

Jack D., NC (2017 Mercedes-Benz GLC)

"The multiple adjustments for comfort and the memory buttons."

Anonymous, ID (2017 Mercedes-Benz GLC)

"positions well for comfort and has lumbar support"

Anonymous, OH (2017 Mercedes-Benz GLC)

"Could be softer."

Anonymous, OH (2017 Mercedes-Benz GLC)

"Exceptionally quiet interior while driving. Muliple seating options to suit each driver's seating and positioning preferences. Driving is responsive and accurate."

Jacob S., AP (2017 Mercedes-Benz GLC)

"good, the lumbar seats and way to mold to your body of the seats. bad, does not have any, so far."

Anonymous, CA (2017 Mercedes-Benz GLC)

"confident stance of the vehicle. Great feel and acceleration"

Anonymous, VA (2017 Mercedes-Benz GLC)

"Very comfortable seating, smooth, controlled ride"

Anonymous, CA (2017 Mercedes-Benz GLC)

"Comfortable seats, adjustable for other members of the family. Very quiet ride."

Anonymous, PA (2017 Mercedes-Benz GLC)

"Exceptional comfort and ride for an SUV type vehicle."

David P., PA (2017 Mercedes-Benz GLC)

"Very quiet"

Anonymous, SD (2017 Mercedes-Benz GLC)

"Difficult getting comfortable seating position for a short person. Seat cannot be adjusted to make use of left leg rest."

Anonymous, VA (2017 Mercedes-Benz GLC)

"Excellent back support"

Anonymous, IL (2017 Mercedes-Benz GLC)

"A/C system MBZ has a major issue with the mold/vinegar smell coming from A/C system in most of their newer vehicles, this one included! They don’t have a drain system so it builds up mold in system and smells or even worst contaminates the air! Everything else about this car is great, except navigation."

Wayne H., AZ (2017 Mercedes-Benz GLC)

"I have had problems with the seats in several previous cars, and even traded them in because of them. The GLC's seats are so good that they are actually therapeutic. After driving 2-3+ hours I actually feel better and my back pains go away. I also greatly appreciate the low overall noise level. It reduces stress and I can hear the full range of the sound system."

Robert H., MA (2017 Mercedes-Benz GLC)

"I think it’s a very rough ride. I feel Every bump in road. Also don’t like the self seal tires that have to be replaced at 10000 mikes. Tires expensive and very short life span. Did not calculate replacing all tires 8 months before lease up"

W F., FL (2017 Mercedes-Benz GLC)

"Seats are firm and I can sit in them for a long ride. Noise is low, but tire noise on a rough pavement is considerable. Ride is exceptional. Steering is precise and there is little sway or tendency to over or under steer."

Anonymous, CA (2017 Mercedes-Benz GLC)

"The seats and all the controls are very comfortable."

Gio L., TX (2017 Mercedes-Benz GLC)

"Easy to enter the vehicle & seat is very supportive for daily driving"

Anonymous, CA (2017 Mercedes-Benz GLC)

"Comfortable car, nice seats, enjoyable ride; not as agile as the BMW."

Anonymous, NY (2017 Mercedes-Benz GLC)

"Very good: expandable lower drivers seat cushion. Low noise levels and comforable ride"

Vern H., TX (2017 Mercedes-Benz GLC)

"Does not have optional LED headlights, no fog lights, A bit noisy, but extremely comfortable. Run flat tires suck, replaced after 20,000 miles."

Robert P., NH (2017 Mercedes-Benz GLC)

"Wonderful touring car. Great for long trips. Very quiet and smooth on the road except original tires has become noisy after 18,000 miles."

Barry S., PA (2017 Mercedes-Benz GLC)

"The GLC has overall been a great car, but if I could change one thing it would be to get rid of the run-flat tires. They compromise ride quality and transmit more impact noise than I find acceptable. When I purchase my next car run-flats will probably be a deal breaker."

Eric P., IL (2017 Mercedes-Benz GLC)

"Excellent, comfortable, supportive front seats, hard ride in the back."

Anonymous, ON (2017 Mercedes-Benz GLC)

"It is a very comfortable car to get in and out of. The ride is very smooth but not floaty."

Diane T., OH (2017 Mercedes-Benz GLC)

"The GLC is so comfortable and quiet. It is just a wonderful place to spend time."

Anonymous, MD (2017 Mercedes-Benz GLC)

"We purchased this vehicle to make long driving trips. The seats are firm but perfect for long trips. The sound deadening features of the vehicle make for a quiet ride in which you can appreciate the quality of the audio system in comfort regardless of outside conditions or travel speed."

David M., WA (2017 Mercedes-Benz GLC)

"Seats are very comfortable especially since I am a big guy with long legs."

Steven B., OR (2017 Mercedes-Benz GLC)

"I bought the vehicle for the excellent sound proofing of the most annoying sounds, because others make my ears ring. It has been so quiet my ears have healed and hardly ring anymore."

Anonymous, KY (2017 Mercedes-Benz GLC)

"Great ride, good leg room good handling"

Anonymous, KY (2017 Mercedes-Benz GLC)

Value

Did you get what you wanted relative to the price you paid?

What Owners Say

"Exceptional value for a high quality product that does everything well."

Anonymous, LA (2017 Mercedes-Benz GLC)

"Used European Delivery....."

Anonymous, CA (2017 Mercedes-Benz GLC)

"I have a problem with road noise probably due to the tires"

Howard W., MA (2017 Mercedes-Benz GLC)

"This has been a great experience (despite numerous but minor recalls). Drives and rides great. Excellent performance, smooth as silk ride, and good mileage. Looks good, has great utility, and tremendous safety and driver-assistance equipment."

Cottingham J., VA (2017 Mercedes-Benz GLC)

Would you buy this car again?

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Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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