2016 Nissan Leaf Owner Satisfaction - Consumer Reports
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Nissan Leaf

The Leaf is the first widely available and affordable all-electric car. Overall, it's a civilized vehicle with very low running costs. It's very quiet, rides comfortably, and is easy to get in and out of. The Leaf's main drawbacks are a limited driving range of only about 75 miles per charge and long recharge times. That makes it best used as a commuter car or an urban runabout.
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Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"The LEAF is a zippy, stable on the road, fun car to drive. The looks are modern, clean and reflective of the innovation."

VICKIE M., BC (2016 Nissan Leaf)

"Surprised at how good acceleration is in the car"

CHAD K., IL (2016 Nissan Leaf)

"I wish I could go 200 miles on a charge."

KYLE P., UT (2016 Nissan Leaf)

"Though it took a little time to adjust to an electric car, I really like the direct drive. The ability to hold any speed that best suits traffic makes driving in traffic less annoying. Even in ECO mode, the vehicle is very responsive."

Anonymous, HI (2016 Nissan Leaf)

"I like the car's handling generally, It could be a lot smarter with some software enhancements that would optimize the acceleration, etc. GPS systems know speed limits, the car could ask for our desire to accelerate rapidly or slowly and make the most energy efficient acceleration given constraints we set."

Anonymous, CA (2016 Nissan Leaf)

"Very smooth acceleration which is why we bought it as opposed to another electric car"

Anonymous, IL (2016 Nissan Leaf)

"The acceleration is surprising. I was able to just tap the accelerator a little and I was going over 40 miles per hour in 2 seconds. Great handling and good visibility."

Anonymous, IL (2016 Nissan Leaf)

"My car's nickname is Zippy. Enough said ! Very nimble handling, everyday commute or twisting roads, a real pleasure. And zippy accelerations, way ahead of most cars at the greenlight. Very poor traction in snow, especially in parking lot. Tires spin a lot. Poor motor traction ECU policy when facing spinning conditions."

Anonymous, CO (2016 Nissan Leaf)

"The acceleration is very good. Better than any gas car I've owned. It gets good traction in snow."

John F., OR (2016 Nissan Leaf)

"The Nissan Leaf handles extremely well thanks to its low center of gravity. It is very sporty! And the instant acceleration from the electric motor is very impressive. Additionally, I am still amazed by how quiet it is when driving."

Anonymous, TN (2016 Nissan Leaf)

"We were pleasantly surprised at how well the Leaf accelerates onto the freeway, e.g. You just have to be sure you're not in Eco-mode."

Gretchen K., CA (2016 Nissan Leaf)

"For an electric vehicle, the performance is satisfactory in terms of acceleration and handling. The Nissan Leaf is not what I would consider a great electric vehicle and there are other electric vehicles that offer more performance and value. For this vehicle, the Nissan dealer that we purchased the car from offered numerous incentives and really brought the cost of purchase down. Otherwise, this vehicle would probably not have been leased."

Anonymous, HI (2016 Nissan Leaf)

"Accelerates really great. I should have known since electric motors are all torque. But if you want to you can beat anyone off the line to 35 mph."

Anonymous, FL (2016 Nissan Leaf)

"quiet electric drive"

Anonymous, CA (2016 Nissan Leaf)

"Acceleration from a complete stop is exilerating!"

Lance L., CO (2016 Nissan Leaf)

"It's quick off the line if you need that, the low center of gravity makes it corner much better than any internal-combustion car of similar design. Far more fun to drive than you would guess from first glance."

Bruce J., WI (2016 Nissan Leaf)

"It accelerates quickly. I wish I could drive longer distances."

Helen D., NC (2016 Nissan Leaf)

"I like how linear the throttle response is, and even at freeway speeds it moves well when passing or accelerating. It is no speed racer but at low speeds it has plenty of pick up. The instant torque is a marvelous thing to have and I miss it in my other internal combustion vehicles. The steering is kind of dull and lacking in feeling, but I like how smooth and effortless it is. In fact, that might be a good way to describe how this car drives, smooth and effortless."

Joel C., CA (2016 Nissan Leaf)

"Surprised with acceleration of vehicle. Handling is very nimble, we feel very safe driving the car."

Anonymous, WA (2016 Nissan Leaf)

"Accelerating and handling are more than satisfactory."

Andrew W., WA (2016 Nissan Leaf)

"Handling is great, very responsive.accelaration is very good meets my needs"

Marian S., WA (2016 Nissan Leaf)

"more than adequate power. Handling is very responsive and tight."

Joseph S., WA (2016 Nissan Leaf)

"The Leaf QUICK, the electric motor give instant acceleration off the line. The car is really fun to drive. It also does very well on the interstates. It also gets the equivalent of about 120 mpg compared to a gas car in $."

Charles C., CO (2016 Nissan Leaf)

"Well its no hot rod by a long shot but where else can U go 50 miles in city traffic for $1.10 in electricity. No gas powered vehicle can do that even with stop/start. Perfect urban vehicle 4 stop/go traffic and short to medium trips."

Anonymous, MD (2016 Nissan Leaf)

"Great acceleration. VG handling. Poor forward visibility at corners (obstructed by front support pillars)"

Paul B., CA (2016 Nissan Leaf)

"Acceleration is outstanding, and the handling of the car is positive and predictable. A joy to drive!"

Stan A., CO (2016 Nissan Leaf)

"Accelerate well. Handles better then expected in heavy rain and snow."

Anonymous, PA (2016 Nissan Leaf)

"The acceleration is great."

John F., OR (2016 Nissan Leaf)

"Electric car has quick and sporty acceleration. A fun car to drive around town and short trips on the highway. Not suited for long distance highway driving."

Anonymous, CA (2016 Nissan Leaf)

"I am still amazed at the responsiveness of the electric motor. It never disappoints and is very reliable and predictable."

Anonymous, TX (2016 Nissan Leaf)

"Excellent get go from the start and handles without issues around town."

C S., NC (2016 Nissan Leaf)

"Great acceleration, handles very well, fun to drive."

Anonymous, CA (2016 Nissan Leaf)

Comfort

Includes seats, climate control, noise, and ride

What Owners Say

"Exceptionally roomy inside Totally quiet Comfortable seats LOVED the heated steering wheel"

Anonymous, MO (2016 Nissan Leaf)

"The ride--even at Interstate speeds--is very quiet compared to what we are accustomed to in our other vehicles."

LARRY L., GA (2016 Nissan Leaf)

"Got more legroom and headroom than in my Ford Explorer! I am 6'4". Definitely a surprising roomy experience, love it Fast cooling AC is a big plus. Annoying beep/warning policies with no message on dashboard. Car keeps beeping at you depending on sequence for Engine OFF / open door / open charging hood / location of keys. Can't make sense of it sometimes. Frustrating. Just display a message wrt why the beeping ! Bad frontal visibility due to very thick windshield/airbag side pillars. Actually a"

Anonymous, CO (2016 Nissan Leaf)

"Quiet, seats and driving position, car feels heavy and solid on the road"

Paul F., MN (2016 Nissan Leaf)

"Awesome sound system"

John M., HI (2016 Nissan Leaf)

"The seats are quite comfortable fora person my size (5'7') and for a larger (6'1') person that frequently drives this car. The comfort of the back seats for adults was an important plus in selecting this car."

Andrew W., WA (2016 Nissan Leaf)

"Quiet, seats very supportive in all the right places, slight road noise otherwise no noise."

Joseph S., WA (2016 Nissan Leaf)

"There is some road noise, I keep the radio on so I can tell when the car is running and when it is turned off.. There is no trunk release inside the car. It fits four people comfortably, five is a squeeze. Seats are comfortable and it has front and rear seat warmers."

Helen D., NC (2016 Nissan Leaf)

"Very quiet."

Anonymous, AZ (2016 Nissan Leaf)

"Quiet, comfort"

Ron P., FL (2016 Nissan Leaf)

"It has plenty of room for driver, passenger and for cargo. I also like that the back seats fold down for extra cargo area."

Cherie E., GA (2016 Nissan Leaf)

"Extremely quiet vehicle because of the electric drive. The interior finish is very good. The seats are comfortable but lack adjustable lumbar support and are manual only. Noise level while driving is the best of any vehicle I have driven."

Matthew G., NC (2016 Nissan Leaf)

"Bar none the quietest vehicle I have ever driven. Handles beautifully, plenty of acceleration, comfortable seating. Just an all-around great ride!"

Stan A., CO (2016 Nissan Leaf)

"I've gotten so used to the quiet of my Leaf that's is jarring going back to our gasoline-powered RAV4"

Chad K., IL (2016 Nissan Leaf)

"Drivers seat should go farther back for long leg comfort"

Tim S., AL (2016 Nissan Leaf)

"The cabin is slightly cramped and could use electric seat controls versus the manual controls, especially on the upper trim level I have, but the seats are comfortable and supportive, the leather is a good quality and I find myself at ease in the cabin. The ride is quiet and composed. I've only had one occasion to witness it's emergency handling, when a car pulled out in front of me while merging onto the freeway from a multiple lane onramp. I swerved to avoid the other vehicle and never felt out of control or as if the wheels lost traction."

Joel C., CA (2016 Nissan Leaf)

Value

Did you get what you wanted relative to the price you paid?

What Owners Say

"This is my 2nd Leaf (1st was 2013). I love the extended range and as I was used to getting 75 miles before I had to charge, I now go over 100 miles. May not seem like much, but I was trained to 75 so it's a 33% increase for me. Also, my lease pmt is $226/mo, less than the 1st Leaf and less than my wife spends on gas for her Van."

BENNETT V., CA (2016 Nissan Leaf)

"First, I used Consumer Reports to narrow the field in Electric Vehicles (EV); then I learned that if I lease the EV, the tax credit is taken off the MSRP along with the Nissan incentive and a small incentive as a college grad. This was an UNBELIEVABLE value for my money. (And it boasts zero emissions)"

MICHELLE D., FL (2016 Nissan Leaf)

"Value is relative to price and I think I got a pretty good deal from the dealer, especially if I get the rebates. I leased it so I do not get any Federal tax refunds."

Anonymous, CA (2016 Nissan Leaf)

"Nissan offered a special group pricing offer to a local electric vehicle club that I belong to because of my Tesla ownership. Combining the electric vehicle federal rebate and the dealer discount, I got a $12000 discount"

DAVID G., MN (2016 Nissan Leaf)

"The state and federal tax incentives made this a good value."

EDWARD S., GA (2016 Nissan Leaf)

"Really solid electric car....not much in terms of competitors when leased....but that is quickly changing."

Anonymous, AZ (2016 Nissan Leaf)

"Good Price ans save more than 2000$ of fuel by year"

Yves B., QC (2016 Nissan Leaf)

"New 2016 marked down in 2017 with tax credit...net cost ~$13,000."

Paul F., MN (2016 Nissan Leaf)

"The Nissan Leaf does not cost much more than comparable ICE vehicles. However, the technology and features are impressive for the price. Additionally, the features that come with the Nissan Connect are a great value. However, the single most significant value is not having to buy gasoline, and the time saved by just recharging at home while I sleep."

Anonymous, TN (2016 Nissan Leaf)

"Though it's very comfortable and smooth, other electrics now have significantly longer per-charge range than the Leaf and Nissan's latest versions of the Leaf do not seem to improve on this attribute. Also, beware how using the heater in cold weather significantly reduces the range of the Leaf."

Timothy B., CA (2016 Nissan Leaf)

"Average price to run this vehicle was much lower than a gas vehicle and was pennies per month in terms of "fueling". I do not like lease deals but this was an experiment to see if i was willing to switch to electric. Answer is Yes for my Primary commuting car."

Anonymous, PA (2016 Nissan Leaf)

"Bought the 2016 leaf new with a good price and added the 7500 tax credit ended up with a great deal."

C S., NC (2016 Nissan Leaf)

"Nissan offered 60 months interest-free loan. Along with $7500 government tax rebate, car was a very good value for commuting, despite only 100 mile range."

David G., MN (2016 Nissan Leaf)

"Because of the 2 year included free charging, the vehicle has cost essential nothing to drive. I received a substantial discount on the car and the federal tax credit. NC charges an additional $300 on the registration since it is an electric vehicle which would cut into fuel savings if I were paying for charging services. The car depreciates much faster than an equivalent auto."

Matthew G., NC (2016 Nissan Leaf)

"Between the offers from Nissan and my electric co., I got a car with a list price of $32K for $18K before the $7500 federal tax rebate-----so I got a new car for $10,500 + state sales tax of $1600. Sadly, I missed a $3K rebate from MD because they'd run out of $$."

Anonymous, MD (2016 Nissan Leaf)

"Good price and safe a lot of fuel"

Yves B., QC (2016 Nissan Leaf)

"Excellent value for an electric car used for local driving. Not for anyone who needs to drive distances."

Anonymous, CA (2016 Nissan Leaf)

"The battery pack on our 2016 Leaf has not held up well. The 30 KWh battery loses it's charging capacity much quicker than the 24 KWh battery. While we started with a 120 mile range, after 13-14 months it dropped to 100 miles, then continued to degrade. After a factory recall for the battery management software, it is reporting 99 miles after a full charge, but I am skeptical."

Anonymous, TX (2016 Nissan Leaf)

"Great value"

Ron P., FL (2016 Nissan Leaf)

"It doesn't look like much of a car but I never have to put in gasoline (which continues to increase on an almost daily basis) and I just have to plug it into my home PV system which has 45 panels and produces more electricity than we use. I want all of my vehicles to eventually be electric."

John M., HI (2016 Nissan Leaf)

"Incredibly inexpensive considering the value of the product."

Anonymous, AZ (2016 Nissan Leaf)

"Lots of incentives/rebates from IRS, from State, from Dealer, from Finance Company, from Local Air Quality District and from Electricity Utility. With all incentives included the car is an absolute bargain. The problem is that all the incentives are hidden away and not clearly explained to the general public. The price of electricity is about a third the price of gas so I save money every day driving to work. Maintenance costs are about a quarter of my gas car. All round the best value for money car I have ever owned."

Anonymous, CA (2016 Nissan Leaf)

"Nissan Leaf was very reasonable due to 1) Nissan discount 2) Federal Tax Credit 3) Colorado Tax credit. Also the car runs great and accelerates well and gets about 120 mpg $ equivalent to a gas car."

Charles C., CO (2016 Nissan Leaf)

"Real cheep to operate. Zero oil changes. No fueling up. And my electric bill ha only gone up a few dollars."

Anonymous, FL (2016 Nissan Leaf)

"Great value, no mechanical issues, hardly no upkeep Would recommend buying"

Marian S., WA (2016 Nissan Leaf)

"With federal and state rebates this vehicle was too good of a deal to pass up."

Lance L., CO (2016 Nissan Leaf)

"It's meaningful in time and money, not having to hassle with any maintenance issues, oil, belts, spark plugs, fluids, transmission."

Cherie E., GA (2016 Nissan Leaf)

Styling

How it looks inside and out

What Owners Say

"Butt-ugly!"

Anonymous, MO (2016 Nissan Leaf)

"The only downside is that being a hatchback, you don't have a covered trunk area unless you are willing to pay $300 extra for a cheap fake cloth covered piece of cardboard that should be standard equipment. That inexpensive piece of cardboard no doubt cost Nissan less than two dollars and is outrageously priced. So I got it without and will make my own."

Anonymous, OR (2016 Nissan Leaf)
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