Subaru has once again sprinkled its Outback dust on the Impreza hatchback, creating a pseudo-SUV to satisfy weekday commuters and weekend adventurers. Don't be fooled by the modest design changes -- both inside and out -- from the first-generation Crosstrek.
Alerts
There are 5 recalls on this vehicle. Learn More.

Reliability

We expect the 2022 Crosstrek will be much more reliable than the average new car. This prediction is based on data from 2019, 2020 and 2021 models. Select the used car model year to see reported issues with those similar past models.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2018 Subaru Crosstrek has been recalled 5 times by NHTSA. View Recalls
Research Years * Redesign year
Worse Better
00
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16*
17
18*
19
20
21
Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Engine Major
Engine Minor
Engine Cooling
Transmission Major
Transmission Minor
Drive System
Fuel System
Electric System
Climate System
Suspension
Brakes
Exhaust
Paint/Trim
Body Integrity
Body Hardware
Power Equipment
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2021 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2018 Subaru Crosstrek owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Android Auto

"Android Auto consistently either completely fails (the icon does not appear after the phone is plugged in to USB), or disconnects randomly. The latter problem is fairly rare."

Anonymous, AB (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"Will not stay connected. Dealer updated software and still doesn't work. Tried original and heavy-duty sub cord. Dealer said there was nothing else they could do. Very disappointed."

Denise P., OR (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"voice comm. respondings=canceling command"

P M., PA (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"Won't connect. Have to reboot dash unit to get it to connect"

Don R., OR (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"The Android Auto has not worked since purchase. There have been two software updates since I've purchased the car. Neither has fixed the issue. VERY DISAPPOINTING! This feature was a major reason I purchased this car. It continually disconnects rendering it useless. When it disconnects while using Google Maps I can't even see the mapping on my phone. I have to pull over and restart the navigation on my phone."

Denise P., OR (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)
Apple CarPlay

"Often doesn't recognize when iPhone is connected."

Michael G., CO (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"There are a ton of problems with CarPlay on this car. They are intermittent and don't occur at the dealership, but occur for me several times a week. Here are just a few: - Car won't recognize iPhone plugged in through USB port (CarPlay port) unless engine is already started. - System non-responsive for several seconds after starting. Meanwhile I have to listen to the audio blaring away at me first thing in the morning with no way to turn it off. - System seems to select random audio sources from the available apps running on my phone. Sometimes it chooses NPR One, sometimes Podcasts, sometimes Spotify. Totally random as far as I can tell. - System automatically plays audio from one the random apps it chooses when I start the car. It doesn't wait for me to start an app, ask me which one I want, or otherwise do anything reasonable. - Sometimes my iPhone isn't recognized at all even when plugged in after the engine is started - Random problems with the user interface for several apps including NPR, Spotify, Podcasts: U/I buttons don't appear at all, have no labels, or are inoperative, screen goes blank - Volume control is blasting loud for some audio inputs and barely audible for others. - Backup display went blank and system rebooted once when the car was put into Reverse - Touch screen is non-functional for several seconds after the system is turned on, or any time you adjust the volume controls on the steering wheel or infotainment system - Sometimes apps will freeze and the U/I controls will become non-functional. - Sometimes app will start but then just stop running. - Touch screen button targets are far too small to press quickly I can get my eyes back onto the road. - And probably a lot more I'm not thinking of right now! NOTE: these problems occur with several different apps, so I doubt it is an app-specific issue. The dealer acknowledged other owners have similar problems but no fix is available from Subaru. This means it is not just my vehicle that has the problems. This 1) makes the infotainment system a huge driving distraction, 2) is just really annoying because I never know which parts of the system are going to work or if they will fail without warning. Please lean on Subaru for me to fix these problems!"

Anonymous, OR (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"It occasionally stops working often by losing synch. Sometimes trivial but often distracting. Particularly bad when it leads to loss of map function from iPhone"

Anonymous, (2018 Subaru Crosstrek Unsure 2.0-L 4 Cyl)

"Phone just stops working and will not connect, but Waze will continue to work. You have to stop and restart and hope for the best. Software has been updated several times."

Anonymous, CT (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"Apple CarPlay would randomly disconnect. Took 4 trips to the dealer for them to finally resolve by replacing the head unit."

Anonymous, NC (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"When my iPhone 7 is plugged in it will not display any image (like maps), only the audio."

Anonymous, WA (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"Sometimes when using a music service other than Apple Music (like Amazon Music or Pandora) the music plays only on the front speaker. Also the voice commands are sometimes not heard by the system."

Anonymous, TX (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"The sound system clicks and pops while listening to anything using CarPlay. Occasionally after plugging in the phone, the CarPlay display won’t come up on the head unit in the car."

Anonymous, CO (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"This is apparently a problem with apple car play. System will refuse to recognize any device, locking us out of music and phone connection. Only solution we have been able to find online and by asking professionals is to power-cycle the car. We need to stop, turn off the car, and turn it back on again. It is a bit ridiculous. Could probably be fixed if the app wern't self launching; from what my wife and I gather (we both have a background in software and tech) apple car play isn't triggering its own launch when it detects a compatible phone. If we could manually launch the app that theoretically would solve it. Happens once every few months; nuance rather than safety issue."

Sebastian W., TX (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)
CD player

"If you are listening to an audiobook, and you want to go back to listen to a part again, then when you attempt to continue listening to the story after that, it jumps around from track to track and will not stay on track for the remainder of the CD . So annoying"

Anonymous, NH (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"CD player randomly stops working, screen freezes up, and sometimes goes out completely. Since the dealership was not able to replicate the issues, they were unable to fix the issues. This continues to happen randomly and never when I take it in for service. The car has a lot of wind noise, is uncomfortable, sometimes it has a jerk in the transmission when you start the car and put it in drive. There have been a handful of times when the car does nothing when I engage the start button and takes a few seconds to start and idles very rough when first starting the car. I had an Outback years ago and absolutely loved the car. That is the reason that I decided to buy the Crosstrek since it is a small SUV since it is just the two of us in the household. I am dissatisfied with the purchase of the Crosstrek and would not purchase this car again. Overall, I am disappointed in the car's quality and dealership/service department that continues to tell me they can't do anything about an issues if they can't replicate them. My daughter bought the same vehicle and she has more issues than I do with her Crosstrek. She was actually one of the first individual's that had a recall and identified the issue before the recall was even public. She too is dissatisfied with the purchase of her vehicle. We both will be trading our vehicles once the economy starts to pick back up."

Anonymous, MO (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)
Display screen freezes up

"these are all related problems, the starlink screen freezes or goes blank rendering the system unusable or the cd player required removing and reinserting the disc at each start up. they have done a software update witch mostly fixed all this except I have still had one freeze after the fix...it is a know problem since the 17 model year in the Impreza, it should have been completely mitigated by now...very frustrating"

Robert H., WA (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"Resolved when GOS was resolved."

Anonymous, FL (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"app, weather, shows unable to access screen just froze had couple updates, and reprogrammed and worked But could not check weather for most of 45 min"

Anonymous, OR (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"These problems were all interconnected and Subaru fixed it."

Anonymous, NJ (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"There was some updates by Subaru that seems to have corrected this problem."

Anonymous, FL (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"this was a recall at some point. i believe subaru updated software. It has continued to happen and they either blame it on my phone (i actually bought a new expensive phone to prove it was not the phone); and now they blame it on my using an aftermarket connection from the phone to my vehicle. I recently moved and not having the gps working all the time is a real problem. screen freezing, going blank, or refusing to pair w my phone is a major major problem when i am on an unfamiliar highway or even local road."

Anonymous, PA (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"I’ve owed the vehicle for 24 months. The infotainment system has failed about 6 times"

James M., NH (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"I personally did not have a issue. Subaru recalled pior to screen goes black and radio and assy's will not operate. I went to local dealer and with in 1/2 Hr. problem resolved. No charge."

Matthew D., SC (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"It ended up being a recall item"

T C., NC (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"several times while driving the display screen froze up and the volume of the radio went very low but you could not change the channel or turn off the radio. When the car was turned off, then on the problem was still there. If the car was off overnight it would resolve itself only to happen randomly again. Zfirst subaru dealer could not find anything wrong. Second dealer advised that there was several software updates necessary and car had to be left for the day at dealer no charge under warranty."

Anonymous, NY (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)
Display screen goes blank

"Dealer replaced car because computer needed to be replaced and might take a couple weeks. Was very surprised and impressed with dealer, Faulkner Subaru in pa"

Anonymous, NJ (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"Randomly the screen freezes up and goes blank. This causes the CD player to also stop. This has happened several times but can not be replicated by the service department."

Anonymous, MO (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"The new electronic unit took care of this"

Anonymous, (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"While using the on-steering wheel station changer, the screen suddenly went blank, and the audio system shut down. The dealer installed a new module and reprogrammed the system."

Anonymous, NY (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"i recently moved so i rely heavily on the display screen (connected to my maps through android auto). the display screen just started going black, no sound either. turns out there was a recall for this very thing. have had it to the dealer twice for the software update or whatever they had to do. It no longer goes black; it goes white. at least w/the white screen i still get sound. this is all very recent, so i haven't advised the dealer yet."

Anonymous, PA (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)
External music device interface (e.g., smart phone, MP3 player)

"Only will play music off USB stick in alphabetical order, which is never the way I want to play it."

Anonymous, AZ (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"Again this is the blue tooth unpairing with the phone. I mainly have to redownload my pandora music monthly, and the mechanics at the dealership are unable to stop this from happening."

Anonymous, (2018 Subaru Crosstrek Base 2.0-L 4 Cyl)

"The touch screen usually does not work. One has to stop the car and put it in park (not useful when just pulling over to use the thing) to make any changes. The computer has to boot up every time the car starts but it has to have my phone connected to it to do this. My husband had to get a new phone to use the features in this piece of junk car. Everyone I knew who had Subaru's loved them. Can't figure that out. This car has nice features, and I got it for those, but the entire experience is tainted with radio and computer problems that have nothing to do with safety....just being able to enjoy time in the car listening to what I'd like to listen to or changing the radio channel or volume."

Howard A., IL (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"The Pandora app is regularly dropped when playing through the Bluetooth, and will not reconnect until several hours have elapsed. Possibly related, sometimes the screen goes blank in the middle of playing a song, and sometimes the touchscreen “buttons” do not work. As yet, this problem has not occurred if the Pandora app is playing through Apple CarPlay. My Google Maps app has also dropped out unexpectedly via Bluetooth."

Anonymous, MD (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)
Hardware replacement

"Software did not read my contacts. I could not call out."

Anonymous, HI (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"Two different times I was attempting to update the GPS maps and the entire infotainment system completely shut down and an entirely new system was installed (under warranty)."

Anonymous, NV (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)
In-dash navigation system (GPS)

"in dash nav does NOT understand anything, voice input is completely worthless, to use it, I have to stop, and use the keypad...basically, a $1,500 upgrade that is ignored in favor of Android Auto/Google maps which does understand voice input."

Robert H., WA (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"Manufacture software glitch. Updated software resolved problem. No additional service required."

Anonymous, CA (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"GPS froze and screen. Repaired at dealership."

Anonymous, FL (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"On several occasions, the GPS mapping and directions system was inaccurate. It led me to dead ends or wrong ways on one-way roads."

Anonymous, NY (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"I had the car a couple of days when the gps system froze up & it was a problem because I had a doctor's appt for the first time in a location I wasn't familiar with."

Anonymous, NJ (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)
Phone pairing (e.g., Bluetooth)

"The SmartLink display screen will occasionally inform me that it has failed to connect to my phone. My phone also isn't able to keep the car as a trusted device; this could be a problem with the phone. I don't know."

Anonymous, AB (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"phone will not stay paired up"

Peggy S., OH (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"Could not get messages on the car screen. They had to update the software on the radio"

Tom E., MO (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"I don't know the cause but interface with IPhone for Google Maps and audiobooks is so spotty and unpredictable that we generally don't use it. Just plug in the phone"

Anonymous, VT (2018 Subaru Crosstrek Unsure 2.0-L 4 Cyl)

"The phone stopped pairing after a multi-recall visit. The dealer fixed it, but it has stopped working again."

Anonymous, NY (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"The blue tooth will just drop you and unpair itself. This seems to happen a lot especially when using the phone maps and communicating on the phone."

Anonymous, (2018 Subaru Crosstrek Base 2.0-L 4 Cyl)

"It would pair, but would not access my contacts, or those of the mechanic who worked on it. They ordered and installed a new unit."

Anonymous, (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"Unless my iPhone is plugged into ApplePlay, calling with voice commands via the Bluetooth connection is spotty at best."

Anonymous, WA (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"works intermittently. Currently can't find contacts and I can't make outgoing calls."

Anonymous, MA (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"Sometimes it doesn't pair up with my phone. It doesn't recognize it."

Anonymous, FL (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"The phone is suppose to be hooked to ApplePly to work but frequently it doesn’t seem to matter as long as it’s with me in the car. These electronic systems seem to have minds of their own. I drive rental cars and they can also be finicky."

Anonymous, PA (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"Works intermittently"

David T., ON (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"Have had a lot of minor problems with StarLink. Most can be traced to phone pairing. Vehicle was recalled to update. Not enough time since to see if this fixed the problems."

Anonymous, AZ (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"Bluetooth paired to Apple I phone, initially worked fine. then it did not work. Decoupled the phone and tried to reconnect, would not reconnect. Hard wired USB Apple phone to Apple play, worked fine, now it does not. Entire in dash system freezes up. Notified of a possible software update but have not been to the dealer since I got the notice,"

Anonymous, MO (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"Sometimes the car does not “recognize” that it’s paired with my phone, although the phone recognizes that it’s paired with the car. I’ve had to unpair and re-pair the phone more than a few times."

Anonymous, MD (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)
Radio

"The radio is always on, even if the stereo system is turned off. This seems to be a common problem with the Starlink system. The only solution is to turn the volume all the way down, so that the radio is still playing but can't be heard."

Jay D., MA (2018 Subaru Crosstrek Base 2.0-L 4 Cyl)

"The AM radio emits clicks and sound changes from normal to sounding like it is coming from a garbage can"

Lawrence P., WI (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"Regular but intermittent loud popping sounds from the radio, sometimes 5-10 times per minute, sometimes none for days."

Joseph N., IL (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"Sometimes loses station presets for HD radio stations and XM radio stations."

Michael G., CO (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"Radio comes on when car starts no matter what. It often comes on much louder than it was set or turned off at. Volume can increase and decrease on its own. Service personnel say this is a common"

Anonymous, CA (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"The touch screen responds slowly so often you have to tap a selection more than once. When you first start the car, the radio comes on automatically and the volume button doesn't respond for some seconds. At times it takes a very long time to load an MP3 CD."

Eric D., QC (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"Annoying to turn off and on - long delay"

Anonymous, (2018 Subaru Crosstrek Unsure 2.0-L 4 Cyl)

"When the car starts the radio goes on loud and can't be turned off while we are backing up. Can only adjust once car is in drive. Dealer said they can't fix it."

Anonymous, VT (2018 Subaru Crosstrek Unsure 2.0-L 4 Cyl)

"Radio would not shut off manually - took 3 software updates to correct"

Anonymous, NH (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"Started constantly changing channels on its own"

Anonymous, ON (2018 Subaru Crosstrek Base 2.0-L 4 Cyl)

"I am unable to change any function incl. station, volume or input ie FM/AM/satellite"

Anonymous, AB (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"The radio has ruined the otherwise excellent safety aspects of this car. It was supposed to have a CD player. It does not. It's systems all run from my telephone and that requires apps for which my phone does not have space. The radio comes on as soon as the car starts. LOUDLY. It can't be turned off or turned down until the car has been on and driven (backed up or something) and by then I'm ready to trash the car. The radio dials do not work. The dealer can't fix them. All radio controls must come from the steering wheel. This is not the sound system that I was told was in this car. I have a huge collection of CDs and no time or space to put them on my computer and/or phone to play in the car. There are no options to add a CD player to this car. I would never buy another car from this dealership. The radio is awful."

Howard A., IL (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"Did not notice, but responded to a recall notice from the dealer"

Anonymous, NY (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"presets were lost. recall service fixed it."

Anonymous, NH (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"The stations that were programmed in the shortcut buttons would periodically get erased requiring the stations to be reset."

Joseph J., DC (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"Radio volume comes on at same level as when I turn it off, and this cannot be lowered for about 5-10 seconds (presumably while system is activating). It's very irritating to have it blasting at 6:00 am when I leave for work after I've forgotten to lower volume when I got home the day before. There was recall work done on the radio that I believed was going to fix this, but I was wrong."

Carlene P., CA (2018 Subaru Crosstrek 2.0-L 4 Cyl)
Routine software updates

"Both times that I was notified that a new map update was available I tried and failed to do the update. The system still is not updated."

Anonymous, NV (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)
Software update fixes

"Recall notice"

Anonymous, (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"Been several updates, last update 'caused the remote start to malfunction. Dealer is over 20 miles one way."

Anonymous, DE (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"The 2 software updates still have not fixed the problems with the mp3 player that keeps loosing its place when vehicle is shut off"

Anonymous, PA (2018 Subaru Crosstrek Base 2.0-L 4 Cyl)

"Software update made Infotainment, radio, backup camera inoperable. Subaru replaced head unit because software update was not compatible with my radio. New head unit working fine."

Anonymous, FL (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"Subaru recall radio software update. Radio face and assy. screen go black."

Matthew D., SC (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"Had varying problems such as windows that wouldn't go up, blank screen, frozen screen, doors that wouldn't unlock. Had several computer resets and software updates to try to resolve these problems. Except for the door locks they were all transient events so don't know if they will re-occur or not."

Anonymous, QC (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"Recall but the local Subaru where I didn’t purchase the vehicle will not make an appointment"

Anonymous, NY (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"I got a recall from the manufacturer. I thought it was going to be about how whenever I start the car the radio/sound system instantly goes on even if it was OFF when I last parked the car. And it comes on very loudly. I got the recall. I took it in to the dealer to be fixed. They did something, although it didn't cost me anything. And now I notice absolutely no difference!"

Anonymous, CA (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"all these problems were related to thdisplay freeze so when that was fixed these problems were resolved"

Anonymous, NY (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"No problems. Just was notified that an update was needed."

Anonymous, TN (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)
Speakers

"Audio quality had been sub-par since I owned the vehicle. Speakers started making a squealing noise intermittently. I was finally able to get it to the dealer when it was making the noise (they refused to look at the problem unless it was happening when I took it in). They replaced the power amp in the stereo system, which apparently had never worked completely up to spec."

Anonymous, CO (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"The amp needed to be replaced as there was a humming sound"

Ellen K., ME (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"Speakers occasionally cut out briefly. This may be occurring when the steering wheel is moved, so there could be a short, but it occurs infrequently enough that I've not been able to definitively say that is the case."

Carlene P., CA (2018 Subaru Crosstrek 2.0-L 4 Cyl)
Voice control commands

"Voice control commands problem is related to the previously described Bluetooth problem."

Anonymous, WA (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"Two weeks to the day, the black trim around the front, driver's side fog light was missing when I returned to the car from a restaurant. I don't know whether it fell off or was stolen."

Anonymous, TX (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"There is a piece of plastic molding around the headlight on the front passenger side that has dislodged and been lost twice."

Anonymous, CA (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"After 1 year, a front body molding surrounding a fog lamp fell off and was lost while driving. Part was inexpensive and easily replaced."

Anonymous, VA (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"Left, front, lower body molding fell off. Period. Just fell off. Replaced by dealership."

Michael W., CA (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)
Loose interior trim or moldings

"The interior trim in this car was initially very nice, with only a few cheap looking hard plastic surfaces. However, after owning this car for a year, it has developed several rattles that I cannot figure out how to quiet down. The dealer declined to fix the rattles even under my extended warranty, as it was their opinion nothing is wrong. I was not particularly upset by that, since none of the trim has broken or failed. The interior of the car just feels a lot cheaper and low rent now, than it did when I purchased the car."

Anonymous, OR (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)
Paint (fading, chalking, cracking, or peeling)

"Paint very thin. Rocker panels has multiple rock chips and we do not drive on dirt roads."

Anonymous, MN (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"Paint on hood lip started pealing"

Luiz A., BC (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"Paint is extremely weak, multiple rock chips within the first 300 miles and they've only grown since then. I don't follow other drivers closely, either, in an attempt to avoid these rock chips and yet they still occur. This is a known issue on Subaru Crosstrek forums online."

Scot P., FL (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"I have only driven 4500 km in this new car and there are at least 10 significant paint chips, some of which seem to go all the way down to the metal."

Gilbert S., AB (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"Excessive rock chips, hundreds just driving in paved roads"

Anonymous, MN (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"Seems prone to higher than average paint chipping based on my ~40 years of car ownership."

Anonymous, (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"The paint is fine. Some of the plastic black molding on the car has started to prematurely fade. The black color is noticeably lightening and small white dots are appearing all over it. The dealer has agreed to replace the molding so it appears new again."

Anonymous, CA (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"The paint chips when hit by any type or road debris. There are hundreds of small chips in the paint on the front of the car. These have appeared over about 1 year of ownership."

Anonymous, NY (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"Excessive rock chips all over - Doors, hood, bumper, roof"

Anonymous, MN (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"After one year of ownership, the exterior paint on my car has been chipped, badly, in at least 20-30 places. Most chips are about the size of a pea, and are down to bare metal (clear coat, paint, and primer all lost). I will make it explicit that this paint loss occurred during normal use, i.e. driving in town, commuting, or standard highway/interstate driving. I do have several chips that were caused by driving off road, however I consider that damage entirely separate. I contacted my dealer as well as Subaru of America, and received no long term solution. SoA did offer to send a paint pen to patch the existing chips. Most online Subaru forums seem to agree with my experience, so it is unlikely that I received a lemon with a single case of bad paint."

Anonymous, OR (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"paint appears to chip off very easily compared to my past vehicles. Most on the front bumper"

Anonymous, MT (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"paint on rear hatchback had small dings in it. had to get entire back repainted."

Anonymous, GA (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"In the first few months of having the car I noticed a bunch of chips in the paint on the hood. Now there are a couple spots where the paint looks like it's been scratched off even though the car has never been scratched."

Anonymous, OH (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"It chips like crazy. My 2015 equinox has quadruple the miles and 1 chip. We stopped counting on the suburu. You look at it wrong and it chips. Both are driven on the same roads at the same times"

Kurt K., MN (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)
Rust

"when the car was about a year old i noticed the hood of the car had literal chips (tiny) out of it which were rusting. The car is garage kept, so i initially blamed it on driving on the turnpike, perhaps i was behind a truck spewing stones or something. i googled the problem and found out this was a real and existing problem w the color (sunshine orange) i had chosen. perhaps the reason subaru had had painted cars this color for a few years. It appears they didn't solve the paint problem in time for the 2018 crosstreks to be sold. I'm a senior citizen and had actually thought this might be my last car i drive it so few miles. Now i can't wait to get rid of it. I would have bought a prius if they had made them 4 wheel drive. i live in the northeast and bought this because o snow. anyway, i contacted subaru, referenced the problem and that they obviously knew this was a problem, and told them i wanted my car re painted. they offered $200 to go towards the cost of 'touching up' the chipped parts of the hood. I did send them photos and the local dealership also sent them photos. This has not yet been resolved. I'm pretty upset about this because i really like the look and feel of the car."

Anonymous, PA (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Clock

"Dealer did an update of software on radio/ info. I have not been able to reset the date and time to the correct current time and date. Taking it back to a dealer next week."

Anonymous, WV (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)
Heated or cooled seats

"Sometimes the heater over heats and our seats get very hot almost to touch. Subsides when switched off usually heater might be on in early am, or colder weather"

Anonymous, OR (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)
Interior lights

"It seems to all be resolved. I took it in and had an expert go over everything with me. I felt like I was sometimes driving a “ghost” car that did what it wanted whenever! Mostly lights, interior or exterior, wouldn’t go off when I thought they would or should. One time I even had a dead battery!"

Anonymous, PA (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)
Keyless entry

"The drivers side door sometimes doesn't open or lock , especially when it rains or is very cold. Sometimes if you are in the car and doors are locked, you cannot unlock the drivers side door..."

Anonymous, CT (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"All doors would lock by themselves and not unlock had to use emergency key"

Anonymous, ON (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"A times the door would not unlock with the key phob"

Anonymous, WV (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)
Remote engine starter

"The 2nd day that we had the vehicle it would NOT start after driving it for some time (30 minute). After sitting for a while it started. It happened twice in a couple days time. Had to take it back to the dealer and it ended up being a faulty remote starting unit. They replaced it and the key fabs."

Robert Y., NY (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)
Tire pressure monitor

"Getting fluctuating reading from one of the TPMS sensors. Replaced under warranty"

Anonymous, KY (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Normal routine brake wear

"I took the vehicle in for a 52000 km check and the dealer found the rear brakes were not greased sufficiently and were squealing."

Anonymous, MB (2018 Subaru Crosstrek Base 2.0-L 4 Cyl)
Premature brake wear

"premature wear of pads and rotors on rear of vehicle. dealer replaced under warranty (30,000 miles) experiencing similar problem on right front brake (dealer is closed because of virus)"

Anonymous, NY (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"Wear in rear brake pads noted during last routine maintenance at 30,000 miles, covered under warranty"

Anonymous, IL (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)
Pulsation or vibration

"Starting around 7000 miles or so I noticed a pulsation with my brakes, like a warped rotor. And I haven't even had any hard stops in this car to cause any premature wearing or warping"

Anonymous, OH (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)
Squeaking

"Seems like the wear on the brakes was atypical and "early" for the low number of miles driven"

Anonymous, NY (2018 Subaru Crosstrek Base 2.0-L 4 Cyl)

"When I break my car squeaks and when I am driving without breaking my car squeaks."

Anonymous, DC (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"There was a leak and the dealer determined that it was the sun roof. The dealer replaced the sun roof under warranty"

Anonymous, VA (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)
Squeaks or rattles

"vibration in the dash. Most likely due to moulding expanding and contracting at different rates. It is bothersome, as this occurs for approximately 4-6 months of the year"

Anonymous, ON (2018 Subaru Crosstrek 2.0-L 4 Cyl)

"Glovebox door rattling when driving."

Anonymous, FL (2018 Subaru Crosstrek Base 2.0-L 4 Cyl)

"Motor on the air system was faulty and had to be replaced, noticed this about 6 months after purchase"

Anonymous, NY (2018 Subaru Crosstrek Base 2.0-L 4 Cyl)

"roling on the highway at normal speed the car is very noisy, wind and mecanical or tire"

Anonymous, (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"was a small noise and was corrected by the dealer"

Robert B., (2018 Subaru Crosstrek Base 2.0-L 4 Cyl)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Locks and latches

"Driver side door would not unblock"

Anonymous, MN (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"At one time or another, each of the four doors would not unlock either from the inside or outside. Had it at the dealer several times during which they reset computers, updated the software, and finally replaced all four latches. It hasn't happened again in the last month or so."

Anonymous, QC (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)
Tailgate, hatch or trunk

"New car. The hatch struts failed in the first 3 weeks and took 2 days to repair"

Anonymous, CA (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveshaft or axle

"Bad rear wheel bearing"

Anonymous, OK (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)
Electrical failure

"All warning lights came on, including check engine. Would also start blowing hot air arbitrarily. Was told it was a sensor and then wiring harness. Not sure which was the primary source of the problem. Also, several times the radio has frozen for a few minutes. Dealer not able to replicate."

Anonymous, MI (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"Rear cross-traffic warning, like other safety features in this car, works intermittently. Service department is unable to troubleshoot or fix the problem."

Anonymous, CA (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"Noted blind spot stopped working about a week ago. Scheduled for service in a week."

Anonymous, WA (2018 Subaru Crosstrek Base 2.0-L 4 Cyl)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Clutch replacement

"Clutch had to be replaced."

Anonymous, (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)
Transmission rebuild or replacement

"Slight noise in transmission. Subaru dealer opted to replace transmission under warranty."

Anonymous, (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

"Car jerks when starting on uphill incline"

Barry S., PA (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)
Transmission computer

"When lightly accelerating, car developed serious vibration. Drive to safe place and checked out everything I could see. Nothing seemed wrong. Also impacted other car electronics (flashing on dash, turned off safety features) Turned off car. Restarted and seems to be okay. Took to dealership and they could find nothing. reported to Subaru corporate. They could do nothing more."

Anonymous, AZ (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"The coolant leaked causing the compressor to fail"

Stephen O., AZ (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)
Blower (fan) motor

"if the fan is on a low speed, you can hear this high pitched whistle."

Ellen K., ME (2018 Subaru Crosstrek Premium 2.0-L 4 Cyl)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Electronic or air suspension

"The power steering became inactive. The Subaru dealership had to replace the entire electric controls for the power steering system."

Anonymous, NH (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"Continuous stall problems 1) stalls out stop/go traffic if AC on full - was a recall fix 2) Ignition coil stall out start problem - another Subaru recall reprogram. Still stalls out when turning and merging into hwy lane. Most recent hard to start, eyesight failed, side & rear collision failure and Engine Check light - currently back to dealer. So far starter failed, unknown what other diagnostic failure codes have caused problems. Way too many recalls and way too many intermittent problems for a vehicle with less than 30K miles."

Anonymous, FL (2018 Subaru Crosstrek Limited 2.0-L 4 Cyl)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

Compare 2018 Models

No Data Available
Recalls
PROVIDED BY
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
Apr 15, 2021
A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Summary:
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
What should you do:
Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 21V264000
Potential Number of Units Affected: 466205
SUSPENSION
Apr 15, 2021
Missing bolts may allow the rear stabilizer bracket to shift, increasing the risk of a crash.
Summary:
Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
What should you do:
Subaru will notify owners, and dealers will retorque and replace any missing bolts, free of charge. Owner notification letters were mailed May 17, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-21.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 21V263000
Potential Number of Units Affected: 408271
ELECTRICAL SYSTEM
Oct 18, 2019
If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
Summary:
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
What should you do:
Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V743000
Potential Number of Units Affected: 466205
ENGINE AND ENGINE COOLING
Oct 17, 2019
An unexpected loss of power while driving can increase the risk of a crash.
Summary:
Subaru of America, Inc. (Subaru) is recalling certain 2017-2018 Impreza and 2018 Crosstrek vehicles equipped with an aluminum Positive Crankcase Ventilation (PCV) valve. The PCV valve may come apart, allowing the separated components to enter the engine, possibly resulting in a loss of power while driving.
What should you do:
Subaru will notify owners, and dealers will inspect and, if necessary, replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the engine will be replaced, free of charge. The recall began December 2, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUP-01.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V744000
Potential Number of Units Affected: 205000
SERVICE BRAKES, VEHICLE SPEED CONTROL
Nov 07, 2017
If the floor mat moves out of position and interferes with the accelerator or brake pedal operation, it can increase the risk of a crash.
Summary:
Subaru of America, Inc. (Subaru) is recalling certain 2018 Crosstrek vehicles. These vehicles may be equipped with an incorrect floor mat retention bracket, allowing the floor mat to move out of position and interfere with the accelerator or brake pedal operation.
What should you do:
Subaru has notified owners, and dealers will inspect the floor mat retention bracket and replace it if necessary, free of charge. The recall began November 14, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTR-77.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V701000
Potential Number of Units Affected: 2367
Check Vehicle for Unrepaired Recalls
Enter a valid 17-character VIN
Enter a valid 17-character VIN
Change Vehicle