The Crosstrek is Subaru’s pseudo-SUV; it’s essentially an Impreza hatchback with a raised ride height and some rugged visual cues. Since it’s based on the already-good Impreza, it has that model’s smooth ride, good fuel mileage, easy-to-use controls, and roomy rear seat. As a result, it’s ranked at the top of our subcompact SUV standings.
Alerts
There are 5 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS and ESC standard. Side and head protection air bags standard.
Road Test

The Crosstrek is Subaru’s pseudo-SUV; it’s essentially an Impreza hatchback with a raised ride height and some rugged visual cues. Since it’s based on the already-good Impreza, it has that model’s smooth ride, good fuel mileage, easy-to-use controls, and roomy rear seat. As a result, it’s ranked at the top of our subcompact SUV standings. Subaru also offers a plug-in hybrid version, which contributes to the Crosstrek’s appeal, but doesn’t deliver enough of a mileage improvement to make it a good value.

Both versions have a comfortable and controlled ride that stands head and shoulders above the competition. Its handling is responsive, though it isn't as frisky when driving through sharp turns as the Mazda CX-3, for example. Subaru’s standard full-time all-wheel-drive system is appealing and, combined with the Crosstrek’s ample ground clearance, gives the SUV the ability to easily handle slippery pavement, a muddy trail, or rough dirt roads.

Seating
2 front, 3 rear
Drive Wheels
AWD
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • CVT
  • 6-speed Manual
Engines Available
  • 2-liter 4 (152 hp)
  • 2-liter 4 hybrid (148 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2019 Subaru Crosstrek owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Android Auto

"Android Auto crashes ALL the time. Head Unit firmware updated by dealership at last service in March but still crashes. Many reports online (especially on subaru crosstrek third part forums) of many others having exact same issues, unresolved by firmware updates. Speaking of, head unit firmware updates seem to ONLY be able to be installed via dealership for NON-navigation head units (where GPS nav is not natively built into the head unit). In a followup phone call from customer service after the service update I was asked if the firmware update resolved all the issues (android auto crashing, radio presets deleting themselves, etc) I said I still experienced AA crashing. The presets issue seems fixed. However when I mentioned that it seems many have had these crash issues he gave an exasperated sign and said, Sheesh, you have no idea! It's been rough. ... I can attest to that."

Anonymous, NY (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)
Apple CarPlay

"loss of verbal directions while driving"

Anonymous, NJ (2019 Subaru Crosstrek Base 2.0-L 4 Cyl)
CD player

"The CD player stopped loading media from the CD. The entire unit was replaced at no cost to me."

George H., LA (2019 Subaru Crosstrek Premium 2.0-L 4 Cyl)
Display screen freezes up

"It needed a software fix. it took two trips before they installed it. Why they didnt the first time beats me."

Anonymous, TX (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)
External music device interface (e.g., smart phone, MP3 player)

"Bluetooth music play skips, speeds up. I’ve never had any of my Bluetooth players do this (Logitech, Bose, etc.). For an expensive nice sounding, when it doesn’t skip, system they should do better. I’ve had one dealer software update and that made it worse, but fixed the radio preset problem."

Anonymous, ID (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)
In-dash navigation system (GPS)

"Updated maps do not include roads in my neighborhood, even though they are 5 years old. Routing took my to a road that has been abandoned for years."

James C., VA (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"Out of date map and inaccurate data and selects bad routes. Was out of date a purchase. Could not be updated on line, required trip to dealer and 2 hours to update. Still gives inaccurate street names and poor routes."

Anonymous, TX (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)
Phone pairing (e.g., Bluetooth)

"not connecting withiternet server when iphone has full range indicated"

Anonymous, NJ (2019 Subaru Crosstrek Base 2.0-L 4 Cyl)
Radio

"The radio wil not hold am/fm radio stations. I set them and a day or so later, they're gone. I've read on forums that this has been an issue for a few years. a few years! It's very annoying."

James N., IL (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"Radio would not come back on for 3-5 minutes or so after restarting (like after refueling, etc.)"

Anonymous, MI (2019 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"Audio source switches randomly, especially when starting and stopping the motor"

Anonymous, CA (2019 Subaru Crosstrek Premium 2.0-L 4 Cyl)
Software update fixes

"Despite the head unit having a wifi update option, for head units without GPS nav natively built-in, the only way to get firmware updates is via dealership. Apparently the only head units that are updatable via consumer are for upgraded nav units via download to USB stick from subaru-maps.com. Everyone else is apparently out of luck, relying on dealerships to do the update, which they have only done upon request (perhaps because it takes 20+ minutes)."

Anonymous, NY (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"It has the capability to update over my WiFi. However it always says up to date, I have to take it to the dealer to be updated. Luckily it’s in Warranty as the charge a rediculous amount to do this. The subaru forums indicate it has never worked. Very disappointing"

Anonymous, ID (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"The eyesight/frontal collision system was not smart. It would syart to go off because of signage before going around curves. Very uneasy feeling that the car would begin to brake at a higher speed ubruptly."

Brenda W., AR (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"Warning message sent twice. First time dealer reset the system. Second time dealer was to do a full diagnostic on the vehicle. Service appointment has been made."

Chris L., AZ (2019 Subaru Crosstrek Premium 2.0-L 4 Cyl)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"The trim around the front left fog light came off the car completely while I was driving down the road. Did not hit a bump or anything. The part just fell off."

Kevin M., CA (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"Front foglight trim came off while traveling down the highway. Was told by a Corpus Christi Subaru dealership that this part comes off easily and will often get stolen from the Crosstrek also."

Brenda W., AR (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

"Transmission stutters and jerks during gradual acceleration up to 30 miles per hour, especially when ascending hills."

Anonymous, MD (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)
Transmission computer

"Transmission does not always downshift smoothly. Does not seem to downshift quick enough causing car to stutter then may pause and jerk when accelerating. Does not always happen so is hard to demonstrate when taking it in for service. Service Rep says this is typical of All Wheel Drive. I don't agree!"

Arthur G., OR (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Squeaks or rattles

"Slight rattle behind multimedia navigation system display."

Anonymous, WA (2019 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"Several rattles in dashboard"

Anonymous, CO (2019 Subaru Crosstrek Premium 2.0-L 4 Cyl)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

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