Subaru Forester

"When shifting into reverse, the display screen for the backup camera is completely black, only showing the distance lines"

"CD will play but get warm easy. Then start to skip or jump track"

"CD wouldn't come out. We took it in and they told us that they couldn't fix it. We would have to spend $1050 to buy a new one! Or we could use a tweezers to try to "catch" the CD and pull it out. Ridiculous"

"cd no longer works"

"CD player would skip on uneven roads. Then quit working completely."

"On numerous occasions CD player would not eject disc. Dealer serviced unit by air cleaning once, replaced unit second time with refurbished unit, refused to service/replace third time. We located an after market dealer/installer and replaced Subaru unit with after market unit, which has not experienced any problems yet."

"intermittent. can't play cd's"

"Unit will no longer play any cd’s."

"I got the radio/cd player replaced and didn’t realize the CD player didn’t work until several month’s later, my warranty expired so I didn’t get it fixed."

"The entire sound system crashed. I had let the battery drain, and when it was recharged, the sound system didn't work. Fortunately, it was before my warranty ran out, and the dealer replaced it for $100 deductible."

"It'll play a song or two, but once I believed when it heats up, music will skip or eventually not play at all."

"When CD eject button is pushed, disk barely clears dashboard slot entrance before machine pulls it back in, hence unable to eject disk. With quick reflexes one can grab the disk as it just barely exits with a pair of tweezers, but chances are the disk will be scratched. Problem occurs sporadically, but never when dealer investigates."

"CD player has become intermittent"

"Wearing sunglasses, it is hard to see the back up camara screen"

"Sun makes so you can't see the backup camera"

"The upper display screen sometimes gets a smoky band across it, diagonally Low/setting sun or other bright lights can "blind" the Eyesight system and render it inoperable (like sun on a garage door opener)"

"Requires an engineering degree and you might still not figure out how to set clock connect phone to car etc"

"Can't see dash display when outside light is bright because of poor screen angle (non adjustable)"

"Depending on the ambient light difficult to see when backing"

"The display screen is so dim that it's virtually unusable while driving"

"The back light on the display was not working as a result the screen could not be seen at all"

"Display for audio system is difficult to read (small characters, cluttered screen, poor contrast). Driver can't safely use - only the passenger operates it for safety"

"Difficult to see because of sun glare--impossible to see if wearing polarized sunglasses. The screen for the backup camera is too small to be of much use"

"The screen has a dark background and is difficult to see in conditions like sun light"

"The screen is difficult to see in the day light"

"Screen is highly reflective because of it's flush dash mount. Almost impossible to see"

"WHEN WEARING SUN GLASSES REAR CAMERA IS NOT CLEAR"

"It's difficult to see. Screen too small. its very hard to change channels on the Sirius satellite radio. Cheap system"

"I created sun shades for Nav/Sirius screen, which helps. It needs to be recessed like top screen. Top screen sometimes gets a "cloud" across (lower left to upper right). Dealer cannot reproduce this intermittent. May be heat???"

"When wearing sunglasses, the speedometer is difficult to read. I'll never buy another vehicle that has a dark background. It should be white (or some other light background). Additionally, I detest the fact that I'm forced to use the Metric system"

"Some of the touch screen buttons are intermittently not responsive"

"TEMP GAUGE FREEZES UP"

"Sporadically, the display screen will say 'automatic connection failed' and then come on again. This generally happens when it is raining or wet outside"

"Gas gauge became erratic and required replacement of the fuel pump and sensor. The fuel pump and sensor are a single unit incurring additional costs because the fuel pump was operational."

"While driving with radio on, the screen will go blank. Also, while making a bluetooth phone call, bluetooth fails and call is terminated. Usually will not reset until ignition turned off and car restarted."

"Screen goes blank intermittently and sound goes silent including radio, CD player and navigation. Sometimes it comes back by itself, other times I must stop the car, shut it off and restart and the sound and screen come back. Appears to occur more frequently if radio volume is turned up."

"Randomly, once a month or so, after about 1 minute after starting the car the Harmon Karden system reboots and starts playing where it left off. If I immediately either power off and on or switch to another audio source, the system operates normally. Otherwise, it reboots to the factory settings. The dealer swapped my unit for another new one, but it does the same thing. I think that this is a software error called uninitialized variable."

"the entire radio/nav/phone interface blanked out and was not usable."

"Entire Nav/Radio module failed"

"when the nav system reset the time and preset radio stations were lost"

"Display screen for radio/cd/GPS goes very dark or blank. Reported to dealer -- could not 'see' problem - told me to bring back when it happened -- was unable to do that and eventually, the problem stopped happening"

"Couldn't match Blue Tooth system to Iphone, had to purchase another system"

"Subaru radio constantly disconnects from the bluetooth interface. Cannot have both a bluetooth device and a usb device operating at the same time. The radio has been replaced, but the issue has not resolved"

"Bluetooth is really bad, breaks up when using the phone or MP3"

"OEM radio originally paired by android phone, once Android version was updated, radio stopped pairing. There is no way to update radio firmware - I had to replace the radio unit to conform with state 'hands free' law"

"This problem is relative to the previously mentioned Bluetooth issue"

"would not work changed radio still having problems with it suburu has terrible electronics"

"This car as delivered still has serious compatibility issues with iOS (iPhone) Apps. Some apps that play audio or podcasts will simply be muted by the car after 2 seconds and there is no remedy, USB or bluetooth. iTunes and Audible do work, however, although with the ubiquitous autoplay feature when connected that you can't stop and interferes with navigation apps. Too bad, audio quality is excellent with all of the speaker options installed."

"smart phone music keeps dropping or not pair"

"No matter how many times I fix it, the music interface seems to reconnect to my phone and start playing music even when I don't open the music app. For a permanent fix I put the radio on AUX and connect with a cord instead"

"Difficulty latching onto phone audio. When I'm playing a song on any website, the radio goes to mute. When I turn the volume to get out of mute the audio pauses. I hit play and it mutes. Endless cycle."

"Bluetooth poorly designed."

"same problem of connectivity with I-phone 5S"

"Syncing with my iPhone is intermittent. Sometimes it works great; at other times, it gets very confused. I've also had problems with system-wide error messages. Had computer flashed, but still having problems"

"The smart phone will randomly disconnect while streaming music. When this happens the radio locks up and is inoperable"

"Hard to interface with a new phone"

"System doesn't always work"

"Doesn't always work. Very confusing system and seems a bit out of date, even for a new car"

"blue tooth connectivity disconnects at times, have to turn audio off wait at few seconds and it usually reconnects.; however a few times does not respond, I have waited as long as several hours for it to reconnect"

"Not a big concern for me, but my son had difficulty setting up the electronics"

"Bluetooth stopped pairing. Has happened on two occasions. Whole interface replaced by subaru and now having the same problem for the second time"

"Unreliable; inaccurate (weird routings; not "direct"); Doesn't "learn" when I change routes; insists on previous routing. I have to use my iPhone as a backup or primary routing"

"system is not intuitive. difficult to set up"

"Outdated. Very poor directions. Directions make little sense. It is either a 2012 or 2010 GPS. HAD trouble with several things not working continuously until an accident in Dec. 1016. After fender with sensors was replaced works with out interuptions. Much different in function. Had 13 dead battery events after purchaaed in 14 months. After battery replaced, only 3 battery no starts, all my fault. Basically I had a lemon with no help from dealer. The dealership personnel changed nearly"

"The in dash screen is a touch screen. Most of the main functions of the unit can only be accessed via the touchscreen. The right 1/4 of my touch screen no longer responds to touch which makes navigating some menus and selecting some options impossible."

"The GPS system and everything related to it never worked well from the bigining. It has been the biggest disappointment in the car. Very difficult to program and use. Subaru has apparently used a different system since 2014. They should have used Garmin technology from the start and had a recall as well!"

"At start of 2018, GPS could not find data on SD card, making it impossible to find car's location. When visiting dealer's service center for scheduled maintenance, they could not troubleshoot because they did not have a similar model car in for service with which to swap/check if it was the SD card, drive, or radio. They suggested I buy a new SD card for $265. You can imagine my reaction. [Interestingly, I didn't get the customary survey after my visit. What I got were discount coupons for the same services I had just had done.] Will go to a larger dealership for next service. Using stand alone TomTom from previous car in the meantime. Coworkers have told me that the antenna cable may be bad (corroded) as satellite radio and FM reception has also begun to deteriorate, and they have had similar issues on different vehicles."

"Original system failed, it had to be completely replaced."

"Does not reset if I change route or discover unusable turn; has taken me illogical routes or directions. I have stopped using the in-das;h GPS. I have used maps or, occasionally, my IPhone. As with most new cars, the in-dash visuals are terrible: Lighting control is inadequate, screens can't be read in sunlight, screens take driver vision off the road. Thank heavens I have 373-sight."

"The system lags and takes forever to load. I have taken it to the dealer and it wasn't fixed. I have stopped using the GPS since it won't load. I wish they could fix it but whatever they are doing hasn't fixed the problem."

"Has had to be reprogramed several times, still not right."

"Maps on updated chip are still too old. Use my cell phone to get access to a better navigation features."

"Randomly reboots when using the USB input (haven't used other audio sources enough to know if it would reboot with other sources). Also, the nav screen get confused so that the car is not visible on the map - although the voice instructions are still"

"System is unnecessarily complicated--still haven't figured it out after 14 months!"

"Froze up"

"Unit defective. Stopped working. Replaced under warranty"

"Errors in car GPS directions have led me to stop using the GPS in the car and use my iPhone GPS. However, if the phone is synced with the car phone system, the phone's GPS verbal directions can't be heard. Service personnel were unable to correct t"

"The in dash navigation does not work consistently despite ongoing attempts to rectify the situation. I simply do not use this device"

"Maps are more than 3 years old"

"The navigation system sometimes sends me conflicting prompts. On a recent out-of-town trip, it sent me in circles on unfamiliar roads"

"It failed they replaced"

"No voice commands. Maps not functioning"

"The system does not recognize all locations with voice commands. Gives erroneous locations not related to the voice command. The system is awkward to use for locating places of interest, and is not integrated with voice command necessitating having t"

"Doesn't work"

"Very difficult to use. Not intuitive. Small buttons. Difficult to see because of reflection"

"The entire head unit stopped working and had to be replaced within a couple months of purchasing the car"

"Takes us in circles for some of the most simple tasks. Misses turn offs. Difficult to use voice commands are a nightmare. Not ready for prime time"

"System almost impossible to use. Not at all user friendly"

"the system would reset while driving.When the system resets it also takes out all your saved destinations. System repeatedly asks you to confirm terms then states it will not ask again. Each time you start the car you have to re-confirm terms"

"System failed completely within the first 6 months. The total unit has been replaced for one problem or another a total of 4 times since I purchased it in March 2014"

"I am unable to use this system. If I get it on and working then I cannot shut it off. I have been back to the dealer twice and they still cannot make it so that I can understand how to use it"

"It is so bad that it is even dangerous"

"Inaccurate; unreliable. Does not reprogram well to my changes. Route directions sometimes not most direct. By far the worst (of 3) in-dash nav systems I have owned"

"not finding satellites and showing position off road while traveling on a known road"

"Not easy to set up"

"The navigation system has failed and the entire unit needs to be replaced"

"Navigation system often got confused, changing directions and then changing them back. Also difficult to enter address. Had the navigation system replaced"

"the in-dash system (whole radio/gps/display box) had to be replaced. Was done under warrenty, but talking directly with Subaru Customer Service helped greatly in getting a NEW (not refurbished) unit for the replacement"

"System is not intuitive and hence is difficult to put new destinations into"

"The navigation has frozen multiple times 6 months ago. The Nav system was replaced and has been problem free since"

"Very user unfriendly. Difficult to program, have resorted to using a portable GPS"

"The navigation system is substandard. It is slow and glitches. Had to bring in car many times to re-boot or upload new software. Not a quality product"

"Not a up to date system. Garmin or Tom Tom Superior products. not proactive"

"malfunctioning; replaced by dealer, but long wait for product to arrive"

"I was able to receive text messages on my car when I first got it. Now after apple updates iOS, the car stopped getting text messages any more. There is no update available from Subaru to fix this problem"

"I keep getting booted off. And it is very, very difficult to pair it. I have given up on it"

"Bluetooth disconnects from phone during a call, and you can't reconnect. You also can't talk on the phone, because it thinks bluetooth is active. If you hang up, Bluetooth has hung the whole radio system (displays "TALKING" on the screen), so I can't turn on the radio, or do anything else with it. The dealer has updated the software 2X, but that doesn't fix it. They told me my only option was to replace the Radio! Had this problem with my last Subaru, with an Android phone"

"Must re-pair Bluetooth connection to phone every time vehicle is started. Worked trouble-free until warranty expired. Over $1000 to fix per dealer"

"Have consistent problems with iphone pairiring and maintaining a bluetooth connection. The whole radio electronic device has been replaced twice by subaru service"

"the Bluetooth was never good reception, but after my wife got a new Motorola smart phone, the system had to be replaced because it would drop calls all the time"

"The car stopped recognizing the paired phone. Couldn't reset or delete to start over. Dealer elected to replace the head unit under warranty"

"Bluetooth pairing and connectivity is sporadic and does not always connect or pass through to speakers when using phone calls through the system"

"Bluetooth system does not always recognize cell phone, which would allow phone to be operated through vehicle's controls"

"Difficult to pair with cell phone and would drop calls. Replaced under warranty after continually pressing the issue with the service department"

"The whole cd player/Bluetooth module was not working right. CD will play first but get hot easy and started to skip and jump to various track. Bluetooth won't pair w/ my new phone, only the 1st time ever after I brought my car"

"phone pairing interface is inconsistent and clunky"

"1) Cannot pair more than one phone 2) Can only make one voice request call per engine start up"

"Bluetooth will no longer recognize phone"

"We've had intermittent problems with our cell phones. The main one is that the call switches from the car speakers to the phone and back without any apparent reason. The dealer acknowledged that they know there is (was?) an incompatibility problem between the Subaru system and iPhones. They replaced our entire radio in an attempt to fix it. They claimed that this cost them $5000 but didn't charge us although they did the exchange in 2016 (our car is a 2014 Forrester). The new radio didn't"

"Bluetooth consistently disconnects from iPhone. The phone stays in the same place on the dash, but still disconnects"

"hard to set up more than one phone"

"see previous comment"

"even after replacement of system, if I want to have bluetooth functioning I have to pair up phone and car each time I turn car on. Too much time wasted trying to address a non-critical (to me) item so quit using bluetooth function"

"it is hard to pair a phone and enter numbers to call, voice just as bad"

"I was told when I purchased the vehicle that I would be able to download all my contacts simultaneously into the car and that was not true I have to enter them individually. Also, I, as well as the dealer techie were unable to sync my smart phone with the car system and my Apple phone which I recently purchased, due to this problem, sometimes does not respond when I first attempt to use it"

"Phone losses volume for no apparent reason. Voice commands do not work. Occasionally phone needs to be paired again with auto"

"Can receive calls, but does not allow making outgoing calls"

"Continual problems pairing iPhone to radio. Had radio replaced under warranty. New radio has the same problem"

"The blue tooth pairing does not always work, cuts in and out. Replaced the audio system under warranty ( no charge), but problem remains. Returned to Subaru a 2nd time to review. Problem remains unresolved"

"It failed more than 12 months ago, probably in the 2nd year. It was a spotty pair-up, now it doesn't work at all. I have not attempted to have it repaired yet though"

"The car would randomly disconnect and reconnect to the phone causing it to be unusable. Eventually it broke entirely and wouldn't pair at all. Covered under warranty but it took 7 trips to two different dealers to get it fixed. New one is good so far"

"Drops calls. Been in the dealer 3 times before giving up"

"phone pairing not consistent"

"Intermittently stops Bluetooth podcasts. No control to start again"

"Bluetooth and steering wheel voice control stopped working suddenly. Online review found this was a problem with others for the 2014 Forester. Will be taking to the dealer to evaluate but not hopeful it will be fixed and believe the repair will not be covered."

"The voice quality over bluetooth is very poor. While pairing is easy, we continue to have poor sound quality even after bringing the car in for repair."

"The car's Bluetooth system just stopped working. Cannot connect to any phone."

"Bluetooth pairing fails constantly, losing connectivity in the middle of calls, music playing. Sometimes disconnects, sometimes I can't hear the other party or viceversa."

"The car randomly drops my phone pairing, which disrupts hands-free calling as well as using my phone for directions and music. The dealership doesn't believe me because it happens randomly and never when it's at the dealership."

"Difficulty pairing second phone"

"It seems the 2014 ha a problem with connectivity. You had mentioned it in the reviews prior to my purchase. Its a problem some of us owners deal with"

"The car needs to be connected with my iPhone manually and will not connect automatically at all. Very hard to navigate and use unlike the first two years I owned it. The phone function effectively doesn't work. Voice commands never worked despite the function buttons being on the wheel. Subaru has since remedied these issues in later models but it doesn't help me."

"system will just drop a conversation off the speaker and I have to turn the bluetooth off on my phone to continue talking. Also the system is very hard to upload your phone contacts, you have to do it one at a time. I understand they now have a new bluetooth system"

"The Bluetooth software was up to date according to Subaru standards but it does not automatically pair with my iPhone 8+. I have to force the pairing & it usually takes 5-6 attempts. Sometimes it simply doesn't pair. Subaru prides itself on the long life of its vehicles. Mine is 6 years old, but my iPhone is only 1 year old. Subaru should update their software to accommodate newer phones."

"For several years, my iPhone will not pair correctly with the car's system whereby I cannot make calls thru the car, not answer a call thru car or phone not hear GPS directions via phone or car."

"Bluetooth pairing on this vehicle was a consistent problem. The dealership did replace my radio, but The new radio had the same issue. Ultimately, I became very frustrated with the factory radio/Bluetooth issue, and installed an aftermarket stereo system to correct the problem."

"email messages received on the phone get announced over the car's speakers and a menu comes up that does not work at all. After getting the message, it is not possible to use the nav system without stopping and re-starting the car. Most annoying."

"Changed iPhones from 4 to 6 and Bluetooth pairing will not work. Dealer is unable to fix."

"setting time is difficult and BlueTooth with phone is troublesome"

"since vehicle was new. experience all the time (dropping) . Still Exist"

"Bluetooth stopped working about 2 years ago. Could not pair my phone to the system so no GPS instructions from the phone (or music) could be heard through the radio speakers. Dealer could not repair and only offered replacing the entire radio system which seemed too expensive given that the rest of the system works fine."

"Started about 18 months ago when radio system suddenly lost it's Bluetooth capability. System was out of warranty so no replacement. Tried suggested remedy of unhooking battery then reconnecting but that doesn't work. No solution from dealer to fix the problem."

"On numerous occasions our Bluetooth cell phone would not connect or stay connected with the Subaru installed audio unit. Subaru unit has been replaced with after market unit due to CD non-ejection problems."

"Dealer had to order a new radio/ bluetooth assembly"

"I have abandoned using the bluetooth feature for my Motorola smart phone. I have not re-tried it since I replaced my phone last year (same model), because, frankly, I believe I am a safer driver if I don't use the hands-free capability blue tooth option for my phone. I use my smart phone at all (except GPS) while driving."

"It's a joke. comparing to other 2014 makes, our forester falls dramatically short. on waiting. From the first day we picked up the car it never properly worked."

"The system does not pick up smart phone address book unless I do it manually every time I start up car. After repeated attempts over the four years I have owned the car I am still not been able to pair a second phone as I was told I could at the time of purchase."

"The phone pairing is not intuitive and is quirky at best"

"Tried user friendly pairing procedure, watched you tube videos, no luck. Finally had to pull out the half inch thick satellite radio manual (duh!) but only got as far as being successful in receiving calls. Haven't set up voice recognition, or outbound directory for making calls."

"I have a Motorola phone that I bought about 6 months ago and my previous phone was Motorola. The BT will play music from my phone well and it connects with other phones for calls. With my phones, it does not sync when I get in and when I can sync, the voice quality is so poor, I can't understand the other person. The system will also drop sync and resync multiple times in a 30 minute drive. I have been to Subaru and asked if they ever update their systems and they have said no. This may have more to do with the Motorola phone than the Forrester but they don't work together. I have bought an after market BT speaker that does work and removed the car from my phone."

"very poor connection signal"

"Bluetooth stopped working and I haven’t taken the car to a dealer to get it fixed."

"Took it into the dealership, and they couldn't pair my new smartphone to the unit. Eventually, they said w/ the unit dvd not working, the unit is broken. Need a replacement before one can paired it again."

"I can't make it work. I have not brought this to the attention of the dealer yet but will at some time. Really not that important at the moment."

"sometimes BT and phone not compatible does not play back phone messages"

"Bluetooth fails to recognize or connect to previously paired devices, occasionally provides intermittent connection."

"Very frustrating: will not connect automatically. Have to shut the car off (and interestingly -- remove the key) and try over and over again. Incoming phone calls are hit or miss if they come in over the bluetooth."

"Bluetooth stopped working in the car infotainment system"

"Reocurring problem that Subaru has yet to resolve permanently"

"Phone would no connect and work with the hands free system."

"phone pairing is fine, there are huge areas that i am not able to receive or make calls. i'm sometimes forced to stop, shut off the engine and then make my phone call."

"The car can randomly drop my phone, so the music (from my phone) can suddenly stop and phone calls thru the car speakers can suddenly disconnect. The most annoying is that my phone's navigation system will ONLY give directions when I'm playing music. If I have the radio on, there is NO sound from the phone's navigation system."

"Phone does not always pair up with vehicle. When dealer checked the issue with their smart phones, worked without a problem. When our less-than-smart phone (Bluetooth equipped, one step above flip-phone) is used, sometimes it connects, sometimes it does not. Once connected, it is eventually dropped after a while by the vehicle's system."

"Dealer had too replace the entire radio which seems to include the bluetooth function"

"Phone will be paired for 1 or 2 weeks then disconnect"

"Difficult phone pairing. If successful pairing, bluetooth works inconsistent and it is dropped when engine is turned off"

"The phone wouldn't consistently connect with the Bluetooth system in the car. Subaru replaced the system and it has worked since then"

"After confirming the connection with your phone, the Bluetooth system will sometimes tell you there is no connection when you attempt to make a call. This happens about 30% of the time. Cycling Bluetooth off/on fixes it. Subaru claims ignorance"

"Used to be able to pair phone. Just stopped allowing new connections. Taking it into dealer tomorrow"

"impossible connection since I-phone5 S that never been corrected"

"Compatibility with our two phones is inconsistent, mostly not working even after 3 return trips to dealer"

"audio system constantly loses bluetooth connection (with iphone), sometimes for a few minutes, sometimes for days"

"Hands free phone system is a gamble whether it will work or not. Very frustrating. As a sales manager I use all the time. Very frustrating!!! Have complained to dealer and Subaru US, Love car yet because of this won't buy again. Toyota system in wif"

"Bluetooth inconsistently refuses to hook up. Dealer not helpful"

"When I upgraded to an iphone 6 I have had trouble getting the phone to pair. It takes several tries to pair the phone. Prior to that it automatically would pair now I have to do it manually each time I start the car"

"Per the dealer, Subarus have a phone compatibility problem with iPhones--this is what Subaru has told them. Our connection through Bluetooth is intermittent and unreliable. We will bring the car in for more analysis but have little hope of a fix"

"The phone will randomly disconnect from the bluetooth and then has trouble reconnecting"

"Would not pair Samsung Galaxy S3, Verizon service. Same phone different carrier worked fine. Verizon or Samsung or Android OS problem. Finally started working last 2-3 months, same time audio system amplifier replaced. Coincidence??"

"Pairing system not user friendly. Had no problem pairing same phone with my former vehicle"

"I program Bluetooth, it works for awhile then stops working"

"The phone pairs well with one phone only. Even then, it will not let you copy your phone book over to the radio. You are limited to six pre-set stations dials on your radio"

"Automatic message alert system is intermittent, does not retrieve messages, and does not shut down once it decides to alert to new messages"

"Bluetooth connection drops frequently or won't connect with LG android phone"

"Phone pairing is unreliable and frequently cuts out"

"Instructions to use bluetooth almost undecipherable. I have had numerous trips to dealership to correct problem"

"loses pairing from both my phone and my wife's phone. Repeatedly"

"Phone connection works intermittently. Changing clock settings is very difficult. Overall system is very poor at best. If it is not improved , I will not purchase another Subaru"

"message function stopped working and multiple attempts to repair have failed"

"Miserable system. Doesn't work most of the time by not responding to your commands. It is totally outdated and needs to be redone"

"Blue tooth stopped functioning altogether, radio replaced by warranty"

"Phone quality is very poor. when using phone on car the listener has trouble getting clear voice sound. voice quality is garbled, sounds like you are deep in a tunnel, often get reverb. Dealer says poor quality is normal and that they receive complai"

"The pairing worked initially, then it stop working only after 6 months. ONe has to paired it each time, one enters the car. Fortunalety, it it under warranty and a new radio unit has been ordered"

"randomly, when interfacing w/my phone, for music or phone calls, the system would freeze. Nothing short of turning off the car and restarting it would reset it. Voice recognition didn't work. calls would get cut off"

"Bluetooth pairing would drop frequently. Resulted in Subaru replacing the radio"

"Bluetooth used to connect automatically with iphone 5. Following a software upgrade to the phone, it stopped connecting automatically and required manual connect each time I got in the car. Now, Wwth iphone 6 it no longer connects at all. Very fru"

"I am not enough intelligent to program this system. I am only md. I should be 3 yo, not 67"

"I have had the base radio set replaced twice in 4 months. All three units have had issues with pairing Android phones (tested 2 different phones). Voice commands are also terrible. Won't let you use voice to make outbound calls, which is annoying"

"Phone pairing often doesn't work right, very difficult even when it does. We basically stopped using it due to the hassle"

"loses pairing when more than one phone is in the car. My iPhone music also automatically turns on without me starting it, which doesn't happen with the bluetooth of our other cars"

"Can't use more than one phone without stopping and restarting the car"

"The pairing process is very annoying. It has never paired properly and requires multiple attempts to pair. It usually pairs on the second time trying. It also doesn't stay connected well throughout the week. It stays paired for just a few days"

"Basic bluetooth head unit is pretty bad. Awful bluetooth connectivity"

"Bluetooth connection regularly drops when playing audio from the phone. Actually talking on the phone over Bluetooth seems fine"

"All these problems are the same cause, but hands free (via Bluetooth) is the most inconvenient"

"pairing randomly unpairs, transfer of audio is almost always truncated, randomly drops connection in strong signal areas"

"It just stopped working. Subaru replaced it for $100 co-pay"

"Presets would randomly disappear and had to be reset"

"Very difficult to reset the daylight savings time on the radio display"

"Again after 93,000 miles the radio receiver had to be replaced."

"The volume control knob does not work"

"Touch pad on screen became inoperable"

"Radio stopped working due to mice having chewed the soy-based covering on the wiring between it and the antenna. I still haven't fixed it. Radio repair man says it will cost about $500 to replace the wires."

"Volume control knob not working properly"

"The sound system that came with the car is not very good. The sound quality of the radio is bad and when I pair my phone to the blue tooth callers complain of staticky quality of the call."

"Amplifier produced loud noises, had to be replaced"

"This trim model lacks Sirius radio. It is not even an option from the dealership. If you want a factory installed Siruis, you must upgrade to the next trim model. I can however get an after market radio installed. To me this is a serious omission"

"I live in a remote area and stations go in and out due to mountains. The is no easy way to scan stations I can pick up without taking my sight off the road ahead"

"Periodically (about 2 or 3 times/week), the radio stops for a few seconds and restarts. About 1 minute later, the whole Navigation/Entertainment system resets and information on Language, units etc... has to be reentered. All information in memory"

"Different radio sources (AM, FM, XM radio) had very different volume levels that couldn't be matched. Replaced radio with navigation system"

"Too complicated"

"The Harman/Kardon stereo's output the to speakers failed Feb. 1st, 2015, and still has not been replaced (as of April 20th, 2015), because the dealer is still waiting for a replacement unit. I cannot use any device; phone, radio, navigation, etc"

"usb connection in front seat console was broken"

"Some software fixes do not do things that you like, they are fixes for problems using software as a low cost alternative to replacing a part and reprogramming a computer. Example The XT was having issues of preignition. In conjunction with EPA they de-tuned the car, which mad it less responsive, I purchased it because I like the fact that it had no turbo lag. I believe it was due to many people not using the correct fuel and faulty knock sensors. They should have redesigned the knock sensors and reprogrammed the computer algorithm so when the the knock sensors sensed combustion chamber irregularity the computer would pull back and adjust timing and fuel mixture when it sensed engine detonation."

"Failure of the amplifier in the premium Harman Kardon stereo system. The under driver seat location is suggested as being a problem by the Subaru service manager due to exposure (moisture, winter salt). The almost $1,000 expense fixed under the extended warranty plan. Otherwise a great sounding system."

"Amplifier stopped working spontaneously last winter. Had to be replaced by dealer. Had no audio for a week while awaiting the part. Very frustrating"

"One speaker didn't deliver full sound quality. Was defective. Had to be replaced"

"The problem was with the key stuck in the ignition. At first, you can giggle the key or the transmission shift and free it then after 6 months, the key would not come out. This cost $322 to fix and the dealer had it for 3 days."

"Does not recognize my voice & what I say even though I use commands in the instruction book and build in help menu. Will not respond or acknowledge voice commands. Hands-free capability is useless!! Terrible software that is user UNFRIENDLY. Makes it unsafe to execute commands while driving as it has to be done manually"

"Voice commands don't work on the car - and never have worked successfully"

"When you tell the system to call a name that you have in the system it will call a diffrent number"

"Car does not recognize all commands such as a list of numbers in a phone number. Frequently have to repeat the numbers several times before m right number is recognized"

"voice control commands for bluetooth phone calling have never worked/it doesn't understand me"

"Many times I state to dial by name and it starts to dial a name instead. At times I ask to dial by name, it asks me for the name and when it plays it back to me it is often not the right name. I finally get frustrated and hand up. This is not to mention the battery that had to be replaced in 2 1/2 years, the headlamps that always seem to need replacing, the wheel bearings (both rear) that had to be replaced at 45000 miles. The quality of Subaru is terrible."

"System would get stuck saying”voice command please” over and over."

"Hard to set up. Doesn't pick up well. Entire interface difficult"

"System does not understand voice commands and has been unUSble. System is non-intuitive, complex and takes attention away from driving. We have just quit using it"

"Hands free commands work (are heard) approximately 65% of the time"

"The car sensors are unable to process my voice. I'm a female and native English speaker. Therefore the system is unable to be used. It has sometimes responded when male service techs spoke to it"

"Gives erroneous contacts on voice commands for contacts in phonebook. Does not recognize all city locations for navigation function. Certain cities can only be inputed manually"

"Frustrating NAV, blue tooth and voice command system. Commands are not intuitive. After much frustration we figured out that "that command is not available" really means "you can't do that when the car is moving" (why not just say that?). Ultimate"

"Takes several minutes to load phone book with several hundred entries each time car starts. Dealer and Subaru CS did not know how to create a selective phone book for iPhone, which was not documented"

"System does not understand my voice commands. Dealer claims it is working properly"

"system either does not recognize speaking (poor microphone sensitivity) or voice commands (non-intuitive recognition, obscure phrasing required)"

"the whole system would freeze when trying to use voice controls. commands were not recognized at times, no matter how many times they were spoken"

"Basically can't use because it NEVER understands my voice"

"Voice commands are terrible. Car struggles to understand even basic commands with consistency. System will not make outbound calls using voice commands while driving, which kind of defeats the point of pairing a phone in the first place. Annoying"

"Bluetooth is useless. Does not compute voice commands with any confidence. Gives wrong number maybe 1 out 10 tries"

"Even though the voice commands have been programmed, they don't work very well at all"

"System does not seem to interpret what is said"

"It has difficulty voice commands even though I have quite clear diction"

"Premature failure of right ball joint"

"Both rear ball joints were replaced within 6 months of each other."

"Both control arms had play, one severe. The bushings were also torn. The dealer initially replaced the left control arm and bushings under my extended warranty. They also did an alignment. They recommended that the right control arm also be replaced but stated it was not bad enough to be covered under warranty. My warranty only had two month remaining so I was told to bring it back in two months and it would probably be bad enough to be covered. I wrote Subaru about the problem and they opened a case. When I brought it back two months later (last week), although I had only driven 300 miles, I was told that the problem was bad enough to,be covered under warranty. They replaced the right control arm and bushings, did another alignment and also replaced the right sway bar links."

"Warn ball joint detected during annual State inspection and needed replacement in order to pass inspection"

"Had to replace the right front wheel bearing."

"Loud thumping when turning. Had them looked at during other routine maintenance and had 1 side replaced. Will have other side replaced this year."

"The vehicle made a grinding noise all the time before repairs. Repairs cost $1100.00"

"My mechanic told me that it was dangerous to drive my car because my ball joints were worn out beyond repairs"

"The car has had way too many problems so far, Needing to replace wheel bearing and steering rod arm about 9 months or so ago is outrageous in my opinion. Also early in the cars life there were issues with oil consumption. I did not buy and extended warranty because of all I heard about their reliability. But the 2014 Forrester was there worst year."

"wanders on freeway, told to stop driving car until replaced"

"Control arm bushings went on both ends of arm. Had to replace both sides. Accoeding to technician's opinion this was premature, in fact unheard of in his experience { 35 yrs ]. Not covered by warranty, EXTREMELY disappointing ."

"The forward bushings on both of the lower control arms were blown out and caused the shaking in the steering wheel."

"Dealer said all 4 front control arm bushing were torn and needed replacing, I was not experiencing any symptoms from this."

"The car developed a humming noise that a passenger noticed while riding in the back seat. Dealer replaced 3 of the 4 wheel bearings under the extended warranty. Paid for the warranty it was a good catch at $1300."

"Replaced bushings 3 times over the years"

"Somehow they had become damaged."

"It's bushings we're torn. The first time I took it to the dealer at the recommendation of my regular mechanic they refused to cover it under my warranty stating that it was normal for the bushings to be torn, that they will be torn within a week of driving when brand new. The second time I took it back was after I had it to an oil change shop and they advised of a problem with the control arms and bushings. See my previous response for how that was handled."

"Vibration in front end, replaced lower control arm bushings, fixed problem"

"front end steering bushings has to be replaced"

"Made noise when driving. Originally thought it was the tires."

"Rubber bushings in both front lower control arms went out causing severe vehicle vibration and had to be completely replaced"

"I was informed by my Subaru service writer that the bushing needed to be replaced. I questioned this since there was no accident to cause the issue and with less than 50,000 miles it seemed excessive. He informed me that this is not unusual in Northeast climate with cold/hot/salt."

"Some sort of bearing/bushing issue with one of the back wheels. This caused a whirring sound from the back of the vehicle which increased in intensity over a couple of weeks. Repair was covered by warranty."

"Power steering would not work ocasionally when car was started. Second time went to dealer for repair problem showed in print out. Sensor(electronic part) replaced under warranty"

"On a 20 below 0 day the power steering failed. I had to get towed. After spending the night in a warm place the steering was fine. This is not good. I live in a cold place and have a heated space for car storage"

"Stiff steering after transporting car on flatbed cross-country"

"electronic circuit board"

"power steering module in steering wheel stem failed intermittently so either the car would not start or started with no power steering. usually when warm or hot. was stranded at a gas station 4 hours from home and was towed to my motel but car started the next morning. took subaru service 1 year to diagnose and fix because they could not reproduce the problem at the dealer."

"Electronic Power Steering Module had intermidiate failure causing temporary loss of power steering. Occuring in extreme cold spell in MN."

"Electric Power Steering motor failed at just 1500 miles"

"Strut was found to be leaking"

"It was the connection where the struts tie in to the car body. It cost over $1000 and they said that we must have gone off-roading to break the part. Which of course is ridiculous"

"Leaking front strut"

"The suspension completely collapsed"

"Rear strut leaked after only 24,000 miles. Subaru replaced without charge even though out of warranty."

"RIGHT REAR SHOCK CRAPPED OUT REPLACED N/C"

"My car felt tilted to the right so I took it to dealer. The strut was damaged and fixed under warrantee. We do not know what caused this problem. I don't recall any bad bump."

"Chicago potholes resulted in damage to the struts, both were leaking badly and need replacement"

"shocks didn't need replacing but did so because the spring was being replaced"

"Actually, the most notable repair I've had is having to replace 3 wheel bearings over the life of the car. The front struts and tie rod ends had to be replaced within the past year."

"Broken left rear shock."

"Subaru issued a recall for the rear shocks covering. Not a safety issue but I cannot yet get it inspected due to the virus shutdowns."

"Recall issued for replacement of coil springs."

"The car was listing lower at the back driver side. I took it to the dealer and it was fixed while still under warranty. Later there was a recall on this same problem and they replaced the other sides."

"Recall by Subaru"

"Factory recall concerning possible failure of rear shocks."

"rear coil springs replaced as part of a recall at 135745 miles"

"Broken spring in rear tire/strut which Subaru paid to repair, and subsequently replaced on the other side under recall. Car tires/struts squeak, tick, and creak and I feel like I'm driving a piece of junk."

"There was a factory recall."

"All 4 shocks/struts had to be replace. Since I had a maintenance contract, the expense to me was minimal."

"Rear strut broke"

"Rear struts replaced but car rear end still jumps around on rough or cracked pavement"

"The strut was damaged when the spring failed on the back passenger side. The car was very bumpy and lopsided."

"both struts leaking, rhs leaking badly, had to replace at 45000miles"

"Replacement part has not been available for two weeks and counting for the suspension/strut that broke and my car has not been driveable during this period."

"defective strut, replaced under warranty"

"broken rear spring"

"I was driving home, made a left turn, heard and felt a pop and the rear end became sqirrelly. I got home and jacked up the car and removed the tire. The right rear spring had broken and fell off the strut mount. I looked at the other side for comparison and was shocked to find that spring was also completely broken but hadn't fallen off the strut mount yet. I had the car towed to Falcone Subaru. I explained what I found and told them I believe the springs were defective. I told them that I would like some financial help from Subaru in fixing the issue. They said they would have an adjuster look at it but made no promises. I wrote CR and asked for agencies I could report my concerns too. I contacted Subaru of America and NHSTA to report my concerns. CR gave me 3 other agencies to report my issue. I thought I would wait to see what response I received before contacting the other agencies. A couple of days later, Falcone Subaru contacted me and said Subaru agreed to replace all the parts associated with the issue at no charge. I am very happy Subaru took my concerns to heart and fix what I thought was an obvious safety defect. I am very grateful and happy with my treatment by Subaru of America and Falcone Subaru. They did an excellent job and a week later, I picked up the car. Subaru must really care about customer safety and making it right. Extremely grateful this didn't drag out."

"Right rear coil spring broke, possibly due to driving over a curb. Cost $300."

"Broken rear spring"

"RIGHT REAR SPRING CRACKED BOTH REAR SPRINGS REPLACED N/C"

"Broken spring front driver side was back ordered. Took 2 weeks to get part after calls to Subaru national"

"rear spring broke at 60,000 miles"

"Spring broke during tire rotation"

"when I took it in for routine service they found a broken spring on the rear"

"both right and left rear wheel springs needed to be replaced"

"Both rear coils needed to be replaced within 2 years with car having less than 32,000 miles"

"Both rear springs have recently rusted through. The right one actually failed while driving, the left one is badly corroded and will fail soon. Both are currently being replaced. Subaru is paying for it."

"rear coil spring broken"

"Both rear coil springs broke"

"Rear spring broke."

"BOTH rear springs broke/snapped, apparently simultaneously, which is very hard to understand or explain. Broken springs apparently also caused subsequent bending of the rear shocks, which also needed to be replaced. This damage occurred at only 45000 miles, which seems VERY premature."

"Rear spring failed (broke in pieces)"

"Both rear springs snapped and had to be replaced. It cost $1200 but Subaru reimbursed $1000."

"One coil spring broke. After we had it replaced, we got word from Subaru that they would refund what we paid to have it done. Haven't received the check yet, though."

"One of the rear springs broke. It cost over $1,000 to repair. Recently I learned there was a recall on this problem. After calling Subaru, they sent me a check covering the previous repair, so I am satisfied the way things worked out. However, I got the impression the dealer was not eager to give this information - the repair write-up person acted like he was confiding the information."

"resolved- due to frost heaves and speed bumps"

"Rear spring broke and I had to have it, plus the shock absorbed, replaced along with a 4 wheel alignment. After the repair, car made a loud "clunk" when I hit a minor pavement hole or bump for 6 months. Car has since been recalled to inspect the rear springs for possible corrosion/failure."

"Rear spring broke. The dealership replaced both springs under warrantee."

"Rear coil spring broke. It was covered in a recall."

"Factory recall repair"

"Both rear springs broke (while parked while away), causing the rear suspension to fully collapse. While the car could still drive to the shop, it was effectively unserviceable with horrible ride and unknown handling characterics. It was repaired quickly. This appears to be a systematic problem from corrosion at a rub point. Subaru recently announced a service campaign to inspect and possibly replace corroding rear springs, and reimburse owners who have already paid for repairs. This past week I received email and telephone notice that my reimbursement has been approved, and should be in the mail soon."

"rear springs were broken"

"Alignment was off."

"Rear spring recall"

"There was a recall regarding the rear springs. I was never notified."

"Rear springs were replaced due to recall. Springs had sagged so vehicle rode low in back, but recall related to paint or corrosion protection of springs."

"One rear spring failed while on day t