GREEN CHOICE
2020
New 2021
Used 2020
GREEN CHOICE

Tesla Model Y

The Model Y is essentially an SUV version of the Model 3, sharing key underpinnings, equipment, and features. We found it quick, agile, and roomy, but it’s plagued with the same distracting controls and nearly as stiff of a ride as the Model 3. Pressing on the Model Y’s accelerator pedal gives immediate and smooth forward thrust.
Alerts
There are 5 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.
Fuel Economy & Emissions
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Greenhouse Gas Greenhouse Gas The Greenhouse Gas Rating represents the amount of carbon dioxide the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).
Smog Rating Smog Rating The Smog Rating represents the amount of health-damaging and smog-forming airborne pollutants the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Transmission Minor Transmission Minor Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.
NA
Drive System Drive System Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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Driving Experience Driving Experience Includes acceleration and handling
NA
Comfort Comfort Includes seats, climate control, noise, and ride
NA
Value Value Did you get what you wanted relative to the price you paid?
NA
Styling Styling How it looks inside and out
NA
Safety Equipment
ABS and ESC standard. Side and head protection air bags standard.
Road Test

The Model Y is essentially an SUV version of the Model 3, sharing key underpinnings, equipment, and features. We found it quick, agile, and roomy, but it’s plagued with the same distracting controls and nearly as stiff of a ride as the Model 3.

Pressing on the Model Y’s accelerator pedal gives immediate and smooth forward thrust. There’s no delay or hesitation off the line—just a silent and thrilling burst of power, darting from 0-60 mph in a scant 4.7 seconds. The Long Range AWD model we tested has an EPA-rated 316-mile driving range, and takes 10 hours to replenish the battery on a 240-volt connector.

Seating
2 front, 3 rear
Drive Wheels
AWD , Rear
Warranty
Coverage varies among versions of this vehicle

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • 1-speed Direct
Engines Available
  • electric (384 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2020 Tesla Model Y owners. The owner comments describe problems respondents experienced with this vehicle.

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"Rear tail gate will hang when opening or closing. Trailer hitch had no power to connector initially."

Anonymous, (2020 Tesla Model Y Long Range Electric)

"I want to tell you about the alignment of all the doors, frunk and trunk/tailgate. In a nutshell, all of the above came delivered needing adjustment which is disappointing to say the least. For a vehicle costing as much as it does, one would expect a product with perfectly consistent gaps/spacing around every door and perfectly aligned with the body of the car. Instead, I had to have a Tesla technicican come to the house and literally bang them somewhat into place. In the process, paint was chipped off of the hinges and mounting hardware. After the first round of adjustment, there remains more adjustment necessary. Definitly not the attention to detail normal to Japanese or European auto manufacturers. It is still an awesome piece of technology but disappointing in area of executing the build."

Anonymous, (2020 Tesla Model Y Long Range Electric)

"ALL door panels not lined up correctly"

Anonymous, (2020 Tesla Model Y Long Range Electric)

"Poor alignment and excessive gaps. Overall very poor workmanship on most panels and doors"

Anonymous, (2020 Tesla Model Y Long Range Electric)

"Alignment Issues"

Anonymous, (2020 Tesla Model Y Long Range Electric)

"Door protruded slightly."

Anonymous, (2020 Tesla Model Y Standard Electric)
Tailgate, hatch or trunk

"Hatch not correctly aligned. Factory defect."

Anonymous, (2020 Tesla Model Y Long Range Electric)

"I covered this under the doors section. It should have come from the factory requiring no adjustment whatsoever."

Anonymous, (2020 Tesla Model Y Long Range Electric)

"Hatch misaligned with other body parts"

Anonymous, (2020 Tesla Model Y Long Range Electric)

"Panel gaps were very mismatched, thus causing problems with the alignment of the rear hatch and Frunk. The closing of these items was difficult because the latches were not aligned with the rear hatch or Frunk."

Anonymous, (2020 Tesla Model Y Long Range Electric)

"The tailgate was not aligned properly, but was corrected under warranty"

Anonymous, (2020 Tesla Model Y Long Range Electric)

"Front trunk fitment was not correct. Part of the front trunk lip sat above the front bumper, part below. Also gap between front trunk and fenders was not even."

Anonymous, (2020 Tesla Model Y Long Range Electric)

"see previous comments"

Anonymous, CA (2020 Tesla Model Y Standard Electric)
Windows

"driver window would auto reverse when rolled up"

Anonymous, (2020 Tesla Model Y Long Range Electric)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"Passenger back door- trim at window base on door was not aligned and sticking out; foot plate on front passenger door came off."

Anonymous, (2020 Tesla Model Y Long Range Electric)

"Weatherstripping around front doors not seated properly. Attachment clips with maintenance cover in the frunk broken or missing."

Anonymous, (2020 Tesla Model Y Long Range Electric)

"Lower body trim out of alignment at delivery. Fixed by dealership soon after."

Anonymous, (2020 Tesla Model Y Long Range Electric)
Loose interior trim or moldings

"Mostly scuff marks on multiple trim pieces."

Anonymous, (2020 Tesla Model Y Long Range Electric)
Paint (fading, chalking, cracking, or peeling)

"Bistered paint, visible buff marks, wrinkly paint"

Anonymous, (2020 Tesla Model Y Long Range Electric)

"small defects in paint"

Anonymous, (2020 Tesla Model Y Long Range Electric)

"Two minor paint defects present at delivery. Dealership fix was only somewhat satisfactory but I have chosen not to pursue further since they are quite small."

Anonymous, (2020 Tesla Model Y Long Range Electric)

"Drivers side door was slightly different shade of white than the rest of the car. So subtle I didn't want it repainted"

Anonymous, (2020 Tesla Model Y Long Range Electric)

"Both front doors are color mismatched from the rest of the vehicle. The rear bumper panel has a distinct yellow tint to it compared to the white paint if the rest of the vehicle."

Anonymous, (2020 Tesla Model Y Long Range Electric)

"New vehicle came with factory paint defects. Dust, debris and human hair stuck is the paint. Found the day I received the car. Headliner was improperly installed and the tailgate hatch will not auto lock. Also muss aligned."

Anonymous, CA (2020 Tesla Model Y Standard Electric)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Software update fixes

"Software is not updating correctly. Tesla replaced a part (mobile service) which did not correct the problem so I need to bring it to a physical Tesla service center. The problem is not fixed"

Anonymous, (2020 Tesla Model Y Long Range Electric)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Squeaks or rattles

"Rear seat rattles loudly at speeds between 20 and 60 mph. Possibly headrests?"

Anonymous, (2020 Tesla Model Y Long Range Electric)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

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