You're drawn to the Toyota Highlander for its functional, family-friendly nature, frugal gas mileage, consistently good reliability, high resale value, and standard advanced safety features. Those buyers looking for snazzy styling, exhilarating performance, or an engaging driving experience should be forewarned -- these aren't the Highlander's strengths.
Alerts
There are 4 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2017 Toyota Highlander has been recalled 4 times by NHTSA. View Recalls
Research Years * Redesign year
Worse Better
00
01*
02
03
04
05
06
07
08*
09
10
11
12
13
14*
15
16
17
18
19
20*
Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Engine Major
Engine Minor
Engine Cooling
Transmission Major
Transmission Minor
Drive System
Fuel System
Electric System
Climate System
Suspension
Brakes
Exhaust
Paint/Trim
Body Integrity
Body Hardware
Power Equipment
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 329,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2020 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2017 Toyota Highlander owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"The video from the passenger mirror quit workin* over a year ago"

Anonymous, AL (2017 Toyota Highlander Limited 3.5-L V6)

"After many. Many service visits for the camera problem, 3 different dealers acknowledged the camera problem, but it took Toyota many, many months to agree to camera replacement."

W S., DC (2017 Toyota Highlander Limited 3.5-L V6)

"Backup camera shifted so more of the license plate was in the field of view. Toyota said that was “normal” and wouldn’t fix it"

Anonymous, CA (2017 Toyota Highlander XLE 3.5-L V6)

"The back up camera is worthless, when the sun is shining on it. The car should have sensors that beep when approaching an object while backing up. This would have prevented an accident by me."

Thomas Z., CO (2017 Toyota Highlander XLE 3.5-L V6)

"Homelink- seems to only work at a very limited area of my driveway"

Anonymous, NJ (2017 Toyota Highlander XLE 3.5-L V6)
Display screen freezes up

"software replacement solved the problem"

Richard B., FL (2017 Toyota Highlander Limited 3.5-L V6)
Display screen goes blank

"Same issue described previously, they are all connected."

Anonymous, SC (2017 Toyota Highlander Limited 3.5-L V6)

"I first noticed the problem when the display screen was blank. I was told this had to do with the radio. It seems it is tied together somehow. But with a blank screen there was no Bluetooth, navigation system or back-up camera or any information screens."

Diane C., TN (2017 Toyota Highlander XLE 3.5-L V6)

"The entire CD, Radio, display screen, and navigation screen was replaced by Toyota; it was not a repairable issue."

Anonymous, AL (2017 Toyota Highlander Limited 3.5-L V6)

"Problem was fixed quickly by dealer. A new program was installed."

S B., CA (2017 Toyota Highlander XLE 3.5-L V6)

"the Screen simply went blank. Took it to dealer. It was repaired, but took a while to order new system."

George C., TN (2017 Toyota Highlander XLE 3.5-L V6)

"Display screen went blank. Entire system was replaced"

Anonymous, FL (2017 Toyota Highlander Limited 3.5-L V6)

"The screen goes blank while I am driving and the radio is playing. Sometimes a list of my contacts comes up without me initiating such a search. The dealership doesn’t find a problem but it does stop happening for a while after I take it in for a check of the system"

Shirley H., NC (2017 Toyota Highlander XLE 3.5-L V6)

"Need a replacement unit. The whole thing is dead"

Jeff R., ON (2017 Toyota Highlander Limited 3.5-L V6)
External music device interface (e.g., smart phone, MP3 player)

"When I launch Pandora Radio on Entune and it is connected to Wifi in my garage, it will have issues once the connection is lost. For example if Pandora is fully loaded and I leave the wifi coverage and use cellular data in a well covered area, Pandora will say insufficient connectivity and not reconnect. The same may also occur if it doesn't fully load and I leave wifi coverage to good cellular data coverage. When either of these situations occur, I have to turn off my car and turn it on again to get it to properly connect or turn off my phone, wait, and turn it on again. The Entune app on iPhone that you need to use Pandora on the Highlander is also terrible. It doesn't stay logged in and so you have to sign in frequently. It also sometimes doesn't connect properly to the Entune system so you have to restart the iPhone or turn the car off and then on again. It is truly an infuriating process."

Daniel L., OH (2017 Toyota Highlander XLE 3.5-L V6)

"Messaging has not paired with my phone successfully."

Anonymous, MA (2017 Toyota Highlander XLE 3.5-L V6)
Hardware replacement

"The whole entertainment system won't turn on."

Anonymous, (2017 Toyota Highlander XLE 3.5-L V6)
In-dash navigation system (GPS)

"The mapping system is terribly outdated and mapping upgrades are poor."

Anonymous, TN (2017 Toyota Highlander XLE 3.5-L V6)

"never really used it...not intuitive system"

Anonymous, TX (2017 Toyota Highlander Limited 3.5-L V6)

"Navigation system is fairly basic, bare minimum. Not reliable, and must use cell phone navigation to get proper directions. In addition, the display on the dash has so much glare in sunshine that using backup camera is dangerous... unable to see objects."

Anonymous, TX (2017 Toyota Highlander Limited 3.5-L V6)

"Stopped working with blank screen. Was given refurbished replacement which had numerous problems with freezing & restarting requiring multiple trips to dealer. Finally replaced with another refurbished system which finally worked. Very frustrating experience."

Anonymous, NJ (2017 Toyota Highlander Limited 3.5-L V6)

"The navigation system does not automatically update to account for changes in daylight savings/standard time. Unless you uncheck the daylight savings time when standard time begins, the estimated arrival time is off by one hour. The reverse is true when daylight savings time begins."

Franklin D., CA (2017 Toyota Highlander XLE 3.5-L V6)

"The entire electronic system had to be replaced. The radio, navigation system ,display screen, back up camera system all did not work. At that time I had less than 2000 miles. Fortunately, it was under warranty. I am not as confident in the Toyota brand as I once was."

Diane C., TN (2017 Toyota Highlander XLE 3.5-L V6)

"Entune is not a good system. You cannot connect Google maps or other Android auto functions. It did not fail, but it is not good, old, clumsy etc."

Anonymous, CA (2017 Toyota Highlander Limited 3.5-L V6)

"The system is actually working the way Toyota wants it to. But it is the worst Nav system I've ever come across. Very limited POIs. Cannot change categories. Cannot edit route or find a POI more than 1 exit ahead without coming to complete stop. Will not let a passenger make the entries either. Very difficult to make entries into address book, and cannot edit them for accuracy when Toyota info is wrong. Toyota has decided it is going to control all activity within their vehicles under the pretext of reducing driver inattentiveness. But there are so many apps in Entune and a mini info screen you have to continually scroll through that disabling the Nav system is not the biggest distraction of the vehicle. For persons that travel a lot, this is a totally unusable system. I hate it so much I may dump the vehicle all together. Absolute crap! I'm going back to using my old Magellan unit."

Carl B., AZ (2017 Toyota Highlander Limited 3.5-L V6)

"While I was driving using the indash GPS, the map suddenly disappeared and the screen was blank. After that occasion for about 2 weeks the map would spontaneously show the display of radio stations. With no navigation system. I would have to pull off at times to get the map back in position. At times the radio would drop or pickup fm stations not set by me. The Toyota dealership checked, then said everything worked well. There were a few other incidences with the radio, but no concerns now."

Anonymous, AK (2017 Toyota Highlander XLE 3.5-L V6)

"The maps were seriously out of date straight off the lot. I ask it to navigate me to a specific brand gas station and end up at a location that hasn’t been a gas station in years."

William D., TN (2017 Toyota Highlander XLE 3.5-L V6)

"The Entune navigation system leaves a lot to be desired. It is nowhere as useful as Google or Apple apps. Also, contrary to what that said in their manual, I was NOT able to opt out on their collecting my personal driving and usage information!"

Anonymous, CA (2017 Toyota Highlander XLE 3.5-L V6)

"Cumbersome to use. Touch screen response is erratic. Poorly designed. Keeps jumping out of selected feature. I stopped using it."

S B., CA (2017 Toyota Highlander XLE 3.5-L V6)

"The navigation system does not have automatic updates so it is way outdated. I was told it can be updated every 3 years for over $300:00.. I do like the big screen but since the information /directions is outdated I don’t use it. I am quite disappointed since that was one of the main consideration when purchasing the car."

Shirley H., NC (2017 Toyota Highlander XLE 3.5-L V6)

"Tied to the voice commands only"

Anonymous, IN (2017 Toyota Highlander XLE 3.5-L V6)

"The GPS is a piece of shit. Leave you at a destination in the middle of nowhere, does not provide accurate info, gives you weird/insane routes. My 10 year old Garmin is much better."

Robert W., ON (2017 Toyota Highlander XLE 3.5-L V6)

"Never operated correctly and Toyota charges for updates"

R D., LA (2017 Toyota Highlander XLE 3.5-L V6)

"So busy that it seriously detracts. Needs non reflective glass. I must take my eyes off the road and shadow it with my hand to read it."

Anonymous, CA (2017 Toyota Highlander XLE 3.5-L V6)

"The GPS map of my community disappeared. In addition, the lines reflecting streets and roads are so faint you can barely see them."

Anonymous, NM (2017 Toyota Highlander LE Plus 3.5-L V6)

"Not at all intuitive. Why have a big manual for the nav system. Just make it simple and intuitive like Garmin does."

Anonymous, GA (2017 Toyota Highlander Limited 3.5-L V6)

"We find it difficult to talk with the system. Tell it the name of a street and it may take 3-6 times to get the right street or town or street number."

John H., TX (2017 Toyota Highlander Limited 3.5-L V6)
Phone pairing (e.g., Bluetooth)

"While on calls using the bluetooth the call gets dropped from the connection. The phone call is still connected to the phone but not through the car system. This problem is ongoing and after 2 trips to Toyota dealership has not been resolved. The first time they updated the system and it did not work. The second time not sure what they claimed to have done but it still did not work."

Anonymous, NJ (2017 Toyota Highlander XLE 3.5-L V6)

"The audio navigation on my iphone does not work when driving and prefer google on phone over in car navigation."

Anonymous, TX (2017 Toyota Highlander Limited 3.5-L V6)

"Pairing my cell phone is hit-or-miss, varies from okay to so bad that I have to turn up volume to hear. And I have a brand new Samsung S10+ phone!"

Anonymous, TX (2017 Toyota Highlander Limited 3.5-L V6)

"Problem with Bluetooth cutting in and out developed after adding Toyota software programs. Deleted Toyota software programs and Bluetooth work fine!"

Anonymous, SC (2017 Toyota Highlander LE Plus 3.5-L V6)

"Two times of three I can't use my Bluetooth as it doesn't see my phone."

Yuri L., AB (2017 Toyota Highlander Limited 3.5-L V6)

"Problem with echo in paired iPhone. Toyota agrees it is recognized issue that they tried multiple times to fix. They do not have a solution or additional suggestions"

Anonymous, GA (2017 Toyota Highlander Limited 3.5-L V6)

"phone echo's when using"

R P., MI (2017 Toyota Highlander Limited 3.5-L V6)

"USB ports are loose, phones constantly pair and unpair. Navigation is locked when in drive as well as music choices. A passenger can't even change the GPS or music stations. It's a terrible overall entertainment/GPS system with satellite radio."

Dennise R., NJ (2017 Toyota Highlander XLE 3.5-L V6)

"Pairing is erratic. Switches randomly between family phones upon start up."

Anonymous, SC (2017 Toyota Highlander XLE 3.5-L V6)

"Phone is recognized as a USB device not a phone"

Anonymous, MA (2017 Toyota Highlander XLE 3.5-L V6)

"Doesn’t pair well with my iPhone. Won’t recognize simple commands or people in my contacts."

Anonymous, KY (2017 Toyota Highlander)

"This is the worse bluetooth system I have ever worked with. Instead of calling Joe D Smith it ask me if I want co call D Smith. I have several people with only a mobile phone and it states they do not have a direct line do I want to call their mobile. We find it very difficult to change from one user to the second."

John H., TX (2017 Toyota Highlander Limited 3.5-L V6)
Radio

"The whole entertainment system won't turn on."

Anonymous, (2017 Toyota Highlander XLE 3.5-L V6)

"It began skipping channels. It was replaced with a new radio"

Anonymous, IN (2017 Toyota Highlander XLE 3.5-L V6)

"I had the radio replaced twice because the top right hand touch screen didn't work"

Anonymous, MA (2017 Toyota Highlander Limited 3.5-L V6)

"The HD Radio frequently drops audio during use and takes a long time to reconnect (if at all). This occurs during good radio coverage area."

Daniel L., OH (2017 Toyota Highlander XLE 3.5-L V6)

"As noted on my previous comment, the entire system including the radio had to be replaced by Toyota."

Anonymous, AL (2017 Toyota Highlander Limited 3.5-L V6)

"It shut down and had to return to dealer twice. They had to reset the software"

Stephen R., TX (2017 Toyota Highlander XLE 3.5-L V6)

"would spontaneously change channels. If the car was shut off and restarted the problem would go away (for a while)."

Raymond G., IN (2017 Toyota Highlander XLE 3.5-L V6)

"Worst radio of any vehicle I have had If I can see a any electric power line, static overpowers the radio"

T M., PA (2017 Toyota Highlander Hybrid Limited 3.5-L V6)
Software update fixes

"The in car GPS/Entertainment system is a single unit that controls everything except the heat/air. The system updates do not always work properly and it randomly reboots. The dealer has tried to fix it and the system still sometimes goes blank and does not work. Their response was this is a software bug and our only action is to replace the unit at over $1300. We opted not to replace and just deal with the hassle of it not working 100% of the time."

Anonymous, SC (2017 Toyota Highlander Limited 3.5-L V6)

"Engine suddenly lost all power, conjuring warning lights came on, and I crept at about 2-5 mph to the nearest dealer, fortunately only about 1½ miles from the incident. Just dumb luck I wasn't on a road trip or towing our trailer, and that it occurred locally, during business hours. Simple fix, but big potential disruption. Diagnosis was completely opaque to the driver."

Anonymous, (2017 Toyota Highlander Limited 2.7-L 4 Cyl)

"This was the final fix, but it took at least 3 to 4 attempts to get the right software. Once the correct software was installed, it has worked very well."

Anonymous, WA (2017 Toyota Highlander XLE 3.5-L V6)
Speakers

"Cheap sounding upgraded radio and speakers"

Richard W., NY (2017 Toyota Highlander Limited 3.5-L V6)
Voice control commands

"Can not understand commands. Never resolved."

Anonymous, (2017 Toyota Highlander Limited 3.5-L V6)

"I have to repeat phone numbers 2 or 3 times to make a call"

Anonymous, AL (2017 Toyota Highlander Limited 3.5-L V6)

"The Voice command is tied to the Nav system. Since the Nac system is no good, so also is the voice system. It cannot find or do anything because of the poor Nav system."

Carl B., AZ (2017 Toyota Highlander Limited 3.5-L V6)

"Entune disables interacting with the system while driving with some features but not with others. One of the worst systems on the market."

Anonymous, NH (2017 Toyota Highlander XLE 3.5-L V6)

"After using the voice tutor, I would verbalize a command and the system would not follow the voice command."

Anonymous, ON (2017 Toyota Highlander Limited 3.5-L V6)

"The voice commands for the navigation system rarely works, resulting in having to manually put in the address. Also, the system rarely reads text messages."

Nathan M., IN (2017 Toyota Highlander Limited 3.5-L V6)

"The voice control has a hard time recognizing my voice and the blue tooth for phone conversations is worthless. The people I’m speaking to say they can barely hear me."

William D., TN (2017 Toyota Highlander XLE 3.5-L V6)

"System has trouble recognizing the verbal commands"

Anonymous, IN (2017 Toyota Highlander XLE 3.5-L V6)

"See the previous comment"

Mike P., CA (2017 Toyota Highlander XLE 3.5-L V6)

"Voice commands for the navigation system are very hard to execute. Most of the time the system can't understand where I want to go, even though I can input the destination via the head unit. The navigation is no where near the ease of using Google Maps or Waze"

George G., MD (2017 Toyota Highlander Limited 3.5-L V6)

"Voice control is virtually worthless. Terrible word recognition."

Anonymous, GA (2017 Toyota Highlander Limited 3.5-L V6)

"Voice recognition is poor. Does not understand proper names well, such as the names of businesses. For example, "navigate to Wingstop" might be interpreted as "rest stop," "Winstar" or even something really odd, like "winter socks". Retraining briefly improves performance"

Douglas V., TX (2017 Toyota Highlander XLE 3.5-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Air leak in driver's door."

Anonymous, MS (2017 Toyota Highlander LE 3.5-L V6)
Seals and/or weather-stripping

"The drivers side rear door allows water to seep into the interior of the car when operating in the rain. Have lived with the issue and not taken it into the dealer."

Anonymous, (2017 Toyota Highlander XLE 3.5-L V6)

"Noise"

Richard W., NY (2017 Toyota Highlander Limited 3.5-L V6)
Squeaks or rattles

"Rattles in rear passenger seat and odd squeak/creak in driver's seat."

Anonymous, VA (2017 Toyota Highlander XLE 3.5-L V6)

"Engine is noisy, some rattles from rear seat area."

Anonymous, OH (2017 Toyota Highlander XLE 3.5-L V6)

"Something in the rear seats have rattled and squeaked since it was new. Never could fix it despite many attempts."

Anonymous, TN (2017 Toyota Highlander XLE 3.5-L V6)

"Noises coming from the passenger side door, but intermittently, so dealer is not able to duplicate."

Paul M., CA (2017 Toyota Highlander Limited 3.5-L V6)

"The second row seatbelt tensioner rattles when properly stored."

Kenneth K., PA (2017 Toyota Highlander Limited 3.5-L V6)

"This car has more squeaks and rattles than any car I've owned. The back seats squeak when empty, the passenger handles on the interior roof squeak if you hold them while driving. There are so many squeaks and I can't fix any of them, and I have tried and so has the dealer."

Anonymous, TN (2017 Toyota Highlander XLE 3.5-L V6)

"Several trips to dealership to try to find rattle near right rear passenger door. Dealer provided appropriate loaner"

Anonymous, MS (2017 Toyota Highlander XLE 3.5-L V6)

"Rattle underneath when closing doors"

Robby O., GA (2017 Toyota Highlander XLE 3.5-L V6)

"At freeway speeds a rattling noise developed around the driver's side front door."

Anonymous, WI (2017 Toyota Highlander XLE 3.5-L V6)

"Rattles are in the dash ares of the vehicle"

Karl Z., FL (2017 Toyota Highlander XLE 3.5-L V6)

"Vehicle has started squeaking/groaning slightly from the suspension when going over moderate inclines (eg: driveways). Mechanics claimed they could not recreate these noises. Just sounds like it’s older than it is."

Anonymous, AZ (2017 Toyota Highlander XLE 3.5-L V6)

"Recurring noise and physical catch in driver's side seat lumbar support. Separate squeaking in rear/driver's side suspension."

Aaron B., VA (2017 Toyota Highlander XLE 3.5-L V6)

"The lumbar support had to be replaced in the driver seat"

Anonymous, PA (2017 Toyota Highlander)

"Front windshield wiper motor squeaks. Not the wiper blades, determined to be the motor, waiting for dealer to replace."

Anonymous, PA (2017 Toyota Highlander LE 3.5-L V6)

"driver's door panel squekes when pushed by knee"

Anonymous, TX (2017 Toyota Highlander Limited 3.5-L V6)

"The interior of the vehicle has numerous rattles. It has been back to the dealer several times they claim to have repaired it, but the rattles are still present. This is my 3rd Highlander never had noise like this before. The interior materials have gotten cheaper and less noise insulation was used."

Kenneth K., PA (2017 Toyota Highlander Limited 3.5-L V6)

"Defective wheal baring right rear had to be replaces in the first Week . Caused scraping and grinding sound whern driven"

Anonymous, FL (2017 Toyota Highlander XLE 3.5-L V6)
Wind noise

"Wind noise at the sunroof. They replaced the rubber trim all around the sunroof and no more wind noise."

Anonymous, ON (2017 Toyota Highlander Limited 3.5-L V6)

"Have had to replace the covers for the roof racks (I don't have racks) but the noise continues. Very noticeable on the front passenger side where the cover is located esp if it is windy AND regardless if I am on the highway or not."

Anonymous, MA (2017 Toyota Highlander Limited 3.5-L V6)

"Whistling sound from front passenger door after reaching 40mph."

Anonymous, OH (2017 Toyota Highlander LE Plus 3.5-L V6)

"Car sucks"

Richard W., NY (2017 Toyota Highlander Limited 3.5-L V6)

"Too much noise on freeway and rattles within the car"

Deborah F., CA (2017 Toyota Highlander Limited 3.5-L V6)

"irritating wind noise from the passenger window"

Anonymous, SD (2017 Toyota Highlander XLE 3.5-L V6)

"Wind noise on passengr side front."

Anonymous, KY (2017 Toyota Highlander)

"Air leak in driver's door."

Anonymous, MS (2017 Toyota Highlander LE 3.5-L V6)

"Wind noise above 40mph coming from front passenger window.Notified dealership when car was new and was advised that Toyota was aware of the problem and was working oh a fix. No fix so far,I feel blown off by Toyota. Very disappointed!"

Ken B., OH (2017 Toyota Highlander LE Plus 3.5-L V6)

"wind noise is a bother/annoying. this is a Limited and not a cheap car overall, i.e. not one you would expect/accept wind noise"

Donald S., TX (2017 Toyota Highlander Limited 3.5-L V6)

"The 2017 Highlander had more door wind noise than the older Highlander. Toyota did what they said they could do, but there is still wind noise. This noise gets irritating on a long trip."

Harry P., TX (2017 Toyota Highlander Limited 3.5-L V6)

"Wind noise around passenger doors front and rear"

Glen M., ON (2017 Toyota Highlander XLE 3.5-L V6)

"The car is very noisy from the window seals at greater than 70 MPH. Both the driver window and the passenger window are noisy at the window seals. I bought this on a consumer report that states the car is quite"

Anonymous, FL (2017 Toyota Highlander XLE 3.5-L V6)

"wind noise from a seal on the passenger side. I haven't taken it in yet"

Jody A., LA (2017 Toyota Highlander Limited 3.5-L V6)

"It is distracting above 60 mph"

Stephen R., TX (2017 Toyota Highlander XLE 3.5-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"Transmission failed completely, leaving us stranded. It took 2 weeks for the replacement to be completed by the dealer. When we got the car back, it had to go right back into the shop for transmission leaks in the new transmission."

Michael G., CO (2017 Toyota Highlander Limited 3.5-L V6)

"The transmission failed at 10,000. Supposedly there was an internal leak that allowed engine coolant to mix with transmission fluid. The Highlander was out of service for 30 days waiting for a replacement transmission. Still had to pay my monthly lease payment even though the Highlander was in the shop. I was given a RAV4 as a loaner vehicle during the waiting period."

Anonymous, IL (2017 Toyota Highlander XLE 3.5-L V6)

"At about 27,000 km a noise developed which sounded like the whine of an old-fashioned straight-cut gearbox. The whine increased in pitch with road speed. At first the dealership said there was no noise (it was pretty subtle to begin with, but I was a mechanic in my youth). However, the noise steadily increased over a couple of weeks and when I next took it in they agreed there was a loud whine. They ran the car on the lift and determined it was coming from the transmission which needed to be replaced. I think they were a bit astounded and I got the impression that they don't have a lot of transmission problems. In fact, they were worried about the ability to find a transmission and said that there was only one available. The transmission was replaced and the car is fine now."

Anonymous, ON (2017 Toyota Highlander LE Plus 3.5-L V6)

"gradual issues until a complete failure of the AWD transmission."

Anonymous, MI (2017 Toyota Highlander XLE 3.5-L V6)

"Transmission made whining noises. Toyota replaced under warranty. It seems that this not not that much of an uncommon problem."

Anonymous, NJ (2017 Toyota Highlander XLE 3.5-L V6)

"Car stopped dead in the road and would not move. Towed to dealer, but car drove fine there. Drove it another week and it was making whining noise. Dealer decided it needed a new transmission. Replaced under warranty. Took 45 days, Toyota provided an extended warranty on car."

Anonymous, CA (2017 Toyota Highlander XLE 3.5-L V6)

"Had to have the transmission replaced at 15k miles"

Anonymous, NC (2017 Toyota Highlander XLE 3.5-L V6)

"Transmission failed at 6780 miles. Toyota replaced it. Drove a week notice transmission leaking. Dealer thought it was a seal so it was replaced. Still leaking. Toyota specialist to look at problem. Dealer thinks replaced transmission is bad."

Anonymous, MA (2017 Toyota Highlander Limited 3.5-L V6)

"Transmission disengaged while downshifting to first with about 8,000 miles. Internet search indicates this is problem with new 8 spreed. Replaced with reman transmission under warranted."

Anonymous, OR (2017 Toyota Highlander XLE 3.5-L V6)

"While on the highway the car was running and would not accelerate. We went to the dealership and they said they have already had 8 Highlanders in and had to change out the entire transmissions. The corporation has not issued a recall despite having to have a new transmission installed. At times we feel the car hesitates when accelerating even after the new transmission was installed. The repair included some other parts due to metal found in the transmission fluid!"

Anonymous, MA (2017 Toyota Highlander XLE 3.5-L V6)

"Intermittent noise so difficult to diagnose. Finally around 8000miles it became constant and was diagnose as transmission by Toyota and was replaced"

Gary W., WA (2017 Toyota Highlander XLE 3.5-L V6)

"Driving on the freeway and suddenly the transmission was no longer engaged. Vehicle was towed to the dealership. The next day the dealership called and said the transmission needed to be replaced. They were very surprised. They responded quickly and took care of the problem. No problems since. I believe I only had 8,200 miles on the vehicle at the time. Otherwise it has been a great vehicle."

Anonymous, CA (2017 Toyota Highlander XLE 3.5-L V6)

"I am angry that there wasn’t a recall or specific check on a known problem. Had to wait until total failure to get it fixed. This could have been a VERY dangerous situation. This was a known factory defect, resulting in surging of and loss of power while driving. Additionally the automatic engine shut off at stops resulted in engine stalling. Frequently resulting in complete stalling."

Wendy D., CO (2017 Toyota Highlander XLE 3.5-L V6)

"Transmission began making a whining noise which gradually got worse until a Toyota technician said it had to be replaced."

Cameron B., NS (2017 Toyota Highlander XLE 3.5-L V6)

"There was a common issue with the transmission whining and making noise. Toyota never did a recall but there has been many posts online of the same problem. To Toyota's credit, they did replace my transmission with a factory rebuilt."

Anonymous, NJ (2017 Toyota Highlander XLE 3.5-L V6)

"Transmission began making noise at 10000 miles ... Toyota dealer kept vehicle, gave me a loaner until Toyota HQ sent a new transmission ...was replaced for free and have had no problems since"

Mark R., NC (2017 Toyota Highlander LE 3.5-L V6)

"I was a mechanic during uni and listen carefully to vehicle. I heard a whine which changed pitch with car speed, not engine speed, so had to be in final drive. I took it to dealer twice, but they couldn't hear anything. It kept getting louder so when I took it back the 3rd time, the service mgr went for a ride and heard it - quite loud by then. They put it on the lift, listened for a minute and told me the transmission would have to be replaced. They said it was so rare there might not be a transmission in Canada. They got one from Toyota but had to have training in replacement and had a hard time finding the specialized tools needed within Toyota. They paid for a rental car for the 2-3 weeks it took to replace, so I was fine. Once they agreed there was a problem, they accepted full responsibility with no questions about who would pay."

Treat H., ON (2017 Toyota Highlander LE Plus 3.5-L V6)

"An internal bearing failed thereby compromising the transmission. Toyota replaced the transmission with a new one. Transmission failed @ 24000 kms."

Anonymous, ON (2017 Toyota Highlander Limited 3.5-L V6)

"The transmission started to make a loud howling noise while driving.. The dealer determined that it needed replacement with a new one which they did under warranty with no cost to me. They did not indicate the problem and I doubt they looked into it."

Norm M., AB (2017 Toyota Highlander Limited 3.5-L V6)

"Transmission was rebuilt last summer after completely shutting down. Now, less than one year later the transmission is slipping again. The dealer said they put a re-built transmission in the vehicle and that they would not warranty the new transmission. I expected more from a Toyota and from the Toyota Dealership"

Anonymous, PA (2017 Toyota Highlander Limited 3.5-L V6)

"failed"

Anonymous, ON (2017 Toyota Highlander Limited 3.5-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

"The car "lags" and may be partially due to the auto-shutoff feature for fuel savings. I always turn it off. But the transmission shifts rough to the point where it mildly jolts the occupants. Dealer says there is no "software" fix. This is the worst performing engine/transmission in a Toyota I have ever had and I've been buying Toyota's since mid 80's"

Anonymous, FL (2017 Toyota Highlander XLE 2.7-L 4 Cyl)

"2017 first year for crappy 8 speed transmission. Shifts poorly, dealer never helped"

Anonymous, IL (2017 Toyota Highlander XLE 3.5-L V6)

"Shifting has been a problem since new. I hoped it would smooth out after breaking in, as the dealer told me. It hasn't. It is especially rough when in the default Eco mode. You feel and hear every one of the lower gears. If you switch to Power mode, it seems a little smoother, but not smooth. Very annoying."

Anonymous, TN (2017 Toyota Highlander XLE 3.5-L V6)

"1-2 &2-3 shifts are rough for the first couple of miles. Deaccelerating at low speeds and then speeding up slightly results in distinct hesitation in shifting, especially when cornering. Low speed acceleration is hesitant"

Elizabeth C., NC (2017 Toyota Highlander LE 3.5-L V6)

"The eight speed transmission is not an ideal match with the engine. I have had the dealer install the TSB-0194-17 update and it is better but not satisfactory for a company with Toyota's reputation. They need to fix this nuisance to make the car more fun and easier to drive."

Anonymous, VA (2017 Toyota Highlander Limited 3.5-L V6)

"Low speed hesitation and lack of smooth acceleration. Dealer indicated that they are all like that Transmission has been flashed several times with absolutely no change. The hesitation is dangerous when pulling out into traffic."

Elizabeth C., NC (2017 Toyota Highlander LE 3.5-L V6)

"new 8-speed transmission is not smooth and very clunky shifting, particularly from cold start"

Anonymous, NC (2017 Toyota Highlander Limited 3.5-L V6)

"Hesitates then shifts in the 1st 2nd and 2nd to 3rd range. Will not accelerate smoothly but drops into "passing mode" even when with very little pressure on the accelerator. Rough shifts when accelerating after slowing for an intersection, especially on left turns"

Elizabeth C., NC (2017 Toyota Highlander LE 3.5-L V6)
Slipping transmission

"Although we had a new transmission installed by the dealer, we feel the car still hesitates with acceleration."

Anonymous, MA (2017 Toyota Highlander XLE 3.5-L V6)
Transmission computer

"The transmission would get stuck in one gear and wouldn't upshift, or downshift. It was most common using cruise control."

Anonymous, FL (2017 Toyota Highlander Limited 3.5-L V6)

"Lack of power and high RPMs"

Anonymous, GA (2017 Toyota Highlander Limited 3.5-L V6)

"Transmission did not shift at a normal rpm and had to be reprogrammed after I had the dealer look for common vehicle problems"

Anonymous, OH (2017 Toyota Highlander XLE 3.5-L V6)

"I am n ot an automotive technician and have no idea how the computer interfaces with the transmission"

Elizabeth C., NC (2017 Toyota Highlander LE 3.5-L V6)

"the vehicle sifted lousy, revved high, saw Consumer reports also saw that, and toyota did an ecu update. I did that update, still think this transmission shifts poorly. Very disappointed"

Craig M., IL (2017 Toyota Highlander XLE 3.5-L V6)
Transmission leaks

"A small leak was found during routine maintenance. A transmission seal had failed and needed to be replaced."

Anonymous, WI (2017 Toyota Highlander XLE 3.5-L V6)

"After car was in the shop for 2 weeks for transmission replacement, it had to go right back to fix leaks in the new transmission. This took almost another week to fix."

Michael G., CO (2017 Toyota Highlander Limited 3.5-L V6)

"Transmission leak discovered durin routine service. Took 2 weeks for dealer to obtain parts and repaire. All covered by warranty"

Eric S., CA (2017 Toyota Highlander XLE 3.5-L V6)

"Seals on the transaxle leaking at 200kms. Apparently seal was damaged during assembly. Lost half of the oil in the transaxle. Could not drive for one week waiting for replacement seals."

J C., SK (2017 Toyota Highlander XLE 3.5-L V6)

"Gasket not installed properly at the factory"

Tom L., FL (2017 Toyota Highlander XLE 3.5-L V6)

"Transmission leaked after 3 months, leading to a rebuild and then eventual replacement of the transmission"

Anonymous, FL (2017 Toyota Highlander Limited 3.5-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

"work required: replace with new ABS actuator and bled brake system"

Anonymous, WI (2017 Toyota Highlander XLE 2.7-L 4 Cyl)
Normal routine brake wear

"Brakes were making a noise, I had checked out and pads had something rubbing between them and rotors"

Anonymous, PE (2017 Toyota Highlander XLE 3.5-L V6)
Parking brake

"The parking brake wasn't properly adjusted by the manufacturer (the vehicle moved short distance after the brake was deployed) as well as my dealer and Toyota Canada insisted it was nothing wrong. Only after conversation with Service manager the issue has been fixed."

Yuri L., AB (2017 Toyota Highlander Limited 3.5-L V6)
Premature brake wear

"we spent the winter in Updstate NY and the salt damaged the breaks."

Anonymous, NY (2017 Toyota Highlander XLE 3.5-L V6)

"I'm not sure how long brakes should last but I know I don't "ride the brakes" or overuse them In fact I frequently downshift for slowing down -especially on hills"

Anonymous, NY (2017 Toyota Highlander XLE 3.5-L V6)

"They rusted just sitting outside my house. Required the whole front brake assembly to be replaced. When it was first noticed I was advised to drive more. Second time they had to replace them (did not charge me)"

Anonymous, MA (2017 Toyota Highlander Limited 3.5-L V6)

"At 10,000 miles the front rotors are warped and need to be repaired. Brakes should go a lot longer than 10,000 miles before needing service."

Anonymous, NH (2017 Toyota Highlander XLE 3.5-L V6)

"At 35000 miles one brake is wearing abnormally"

Patti L., WA (2017 Toyota Highlander LE Plus 3.5-L V6)

"Had to replace the front brakes at 15,000 miles. Was told by a Toyota service representative that excessive use of cruise control feature was the cause of premature brake wear. Was told to down shift to slow the vehicle down on steep grades and to use the cruise control feature less often. Toyota paid for the brake replacement. Our 2015 Lexus RX-350 has 35,000 miles and has never had a brake issue. We use the cruise control feature often with no brake problems."

Anonymous, CA (2017 Toyota Highlander Limited 3.5-L V6)
Pulsation or vibration

"At less than 24 months and less than 25000 miles I developed a pulsation in the brakes due to warped rotors. Dealership said I needed to have the rotors resurfaced at a cost of $600 with new pads. I appealed to the manager who contacted Toyota and Toyota agreed to cover the cost of the new rotors and pads. Service tech told me it's covered under a Tech Service Bulletin"

George G., MD (2017 Toyota Highlander Limited 3.5-L V6)

"The vibration issue was caused by the premature brake wear. As soon as the front brakes were replaced the vibration issue was resolved."

Anonymous, CA (2017 Toyota Highlander Limited 3.5-L V6)

"When stepping on the brake to exit the highway or when decelerating from a higher speed the car is vibrating a lot. Very noticeable. I took it back to the dealer and was advised that it is because I don't drive it enough. The brakes are rusting"

Anonymous, MA (2017 Toyota Highlander Limited 3.5-L V6)
Rotors

"They had to replaced. Brake pads were worn down and had to replace them for the first time. Rotors also needed turning but could not be turned as they were too thin. Said this was a common issue with Toyotas. This was a mechanic we have used for years and he does not fix or replace things unless they need fixing."

Anonymous, CO (2017 Toyota Highlander XLE 3.5-L V6)

"Warped rotors"

Patti L., WA (2017 Toyota Highlander LE Plus 3.5-L V6)

"rotors were warped or un even and had to be remechined smooth with only 14500 miles"

Anonymous, MA (2017 Toyota Highlander XLE 3.5-L V6)

"The rotors are obviously warped and was confirmed by the dealer. However, they would only replace the rotors and not the pads. I could buy both pads and rotors for the price they quoted me for the pads. 75% of the miles driven are on the highway."

Thomas J., NJ (2017 Toyota Highlander XLE 3.5-L V6)
Squeaking

"the emergency brakes made a grinding noise afte4r releasing the emergency brake pedal. Dealer adjusted and the problem stopped."

Anonymous, NY (2017 Toyota Highlander XLE 3.5-L V6)

"Related to previous problem"

Anonymous, PE (2017 Toyota Highlander XLE 3.5-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

12V power plug

"Fuse blew in one of the plugs. Glove compartment door fell off. Rear hatch opener quit working."

J C., SK (2017 Toyota Highlander XLE 3.5-L V6)
Alarm or security system (excluding aftermarket systems)

"Intermittent door alarm. Dealer cannot find, will not appear when in the shop."

Anonymous, TX (2017 Toyota Highlander XLE 3.5-L V6)
Exterior lights (other than headlights)

"water condensation in a fog lamp"

Rob H., BC (2017 Toyota Highlander XLE 3.5-L V6)
Headlights

"beam is cut off at upper quadrant"

Anonymous, CA (2017 Toyota Highlander LE Plus 3.5-L V6)

"The headlights are so weak that we keep thinking they're not on, but we had them checked and they are on full power. Terrible headlights!!! only thing we don't like about the car."

Anonymous, NY (2017 Toyota Highlander Limited 3.5-L V6)

"lights are recessed cutting off the light output at the top in a sharp horizontal line. This prevents light on the road ahead in areas that are dips. Adjusting the lights for higher coverage darkns the road in the near range"

Michael R., CA (2017 Toyota Highlander LE Plus 3.5-L V6)

"the mounting cuts off the light output in a sharp line at the top. When adjusted to shine at normal distance, the lights are too bright for oncoming cars and do NOT sufficiently light the street in the near distance. The choice for these lights is either light up the street or blind oncoming drivers"

Mike O., CA (2017 Toyota Highlander LE Plus 3.5-L V6)
Keyless entry

"One key fob intermittently gave a failur warning. The car battery completely discharged and failed while the car was running and being driven in traffic. The power steering failed while being driven in traffic."

Anonymous, (2017 Toyota Highlander Limited 3.5-L V6)
Remote engine starter

"The FAB remote control when thru 4 batteries this year. I had to replace the battery too."

Anonymous, (2017 Toyota Highlander XLE 3.5-L V6)
Wiper motor or washer

"Rear wiper stopped working. Replaced under warranty."

Anonymous, IA (2017 Toyota Highlander Limited 3.5-L V6)

"The rear wiper motor intermittently stopped working and had to be replaced."

Alan R., PA (2017 Toyota Highlander Limited 3.5-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"Loose luggayrack"

Andy H., NC (2017 Toyota Highlander XLE 3.5-L V6)
Loose interior trim or moldings

"badly worn after 3 months of minimal use"

Anonymous, NE (2017 Toyota Highlander XLE 3.5-L V6)
Paint (fading, chalking, cracking, or peeling)

"On the edge of the doors the paint is flaking."

Anonymous, (2017 Toyota Highlander XLE 3.5-L V6)

"interior door panel shows excessive wear where elbow gently rests. Discolored and de-laminating."

Anonymous, CA (2017 Toyota Highlander XLE 3.5-L V6)

"Paint on rear bumper varies in color. Left side is darker than the right side. Left side does not match paint color on adjacent panel."

Anonymous, SC (2017 Toyota Highlander XLE 3.5-L V6)

"Poor factory repair to paint defect on the hood of the vehicle. Dealer made note, did not offer a solution"

Arthur B., MI (2017 Toyota Highlander XLE 3.5-L V6)
Rust

"We hit a deer while traveling causing substantial damage to the right front quarter. When it was repaired, the repair facility apparently failed to properly finish a place on the passenger door, leaving some metal exposed. It has a rust place on it now."

Anonymous, KY (2017 Toyota Highlander XLE 3.5-L V6)

"Rivets used to secure the gas tank door are rusting."

Eric P., AL (2017 Toyota Highlander 3.5-L V6)

"rear door surface rust"

Anonymous, MN (2017 Toyota Highlander Limited 3.5-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

"Mechanic had to install after market part to fix the alignment."

Anonymous, CA (2017 Toyota Highlander XLE 3.5-L V6)

"Had problems getting the alignment (they said it was hard). We noticed every time we turned, or went in a dip in the road there was a grinding noise. Well it turned out the a bolt was very lose in the suspension. Had to have a new nut and bolt put in. The Toyota dealer should have realized there was something wrong when it was hard to align the car. I sure hop the bolt doesn't come lose again."

Donna E., UT (2017 Toyota Highlander XLE 3.5-L V6)

"Bad alignment from factory. Took 4 visits to local dealer to get them to address the problem"

Dave S., KS (2017 Toyota Highlander Limited 3.5-L V6)

"torque steer - pulled to right from standing start upon acceleration"

Anonymous, NC (2017 Toyota Highlander Limited 3.5-L V6)
Shocks or struts

"My dealer in Bangor Maine denied that there was a problem and I had to get angry with the manager. Grease was leaking and they said it wasn't bad enough."

Anonymous, FL (2017 Toyota Highlander 3.5-L V6)
Springs or torsion bars

"Identified during first service. Fixed under warranty but required three days to complete"

Anonymous, GA (2017 Toyota Highlander Limited 3.5-L V6)
Steering wheel vibration

"Ride quality is poor due to some vibration that the dealer has failed to resolve after several visits"

Anonymous, PA (2017 Toyota Highlander XLE 3.5-L V6)

"Wheel vibrates at highway speeds in excess of 80 mph. Dealer could not replicate. Found rust on brake pads on a brand new vehicle though."

Anonymous, NJ (2017 Toyota Highlander XLE 3.5-L V6)
Wheel balance

"Rotated and balanced wheels as a precaution."

Anonymous, NJ (2017 Toyota Highlander XLE 3.5-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"The drivers door was mounted crooked from the factory. The dealership had to adjust the door and replace the trim. The door was crooked to look at as you walked up to it, and crooked to look at as you looked in the drivers left mirror down the side of the car. how did it get out of the factory like this? this is not Toyota quality!"

Anonymous, ON (2017 Toyota Highlander Limited 3.5-L V6)
Glass defects

"THE WINDSHIELD SPONTANEOUSLY CRACKED TOP TO BOTTOM. CAUSE NOT KNOWN. NO KNOWN RECALLS ON THIS WHEN WE CHECKED."

Anonymous, OR (2017 Toyota Highlander XLE 3.5-L V6)
Mirrors

"Outside mirrors positioned too high, blocking views. Toyota is aware & changed it for 2020. Should have issued a recall, its quite dangerous!"

Anonymous, CT (2017 Toyota Highlander Limited 3.5-L V6)
Tailgate, hatch or trunk

"Latch would not disconnect. Cost $800 t fix no warranty"

Kevin M., WA (2017 Toyota Highlander XLE 3.5-L V6)

"The tailgate struts were replaced under warranty because they were making noise."

Martin K., AZ (2017 Toyota Highlander LE 3.5-L V6)

"Grinds when opened Sometimes freezes"

Richard W., NY (2017 Toyota Highlander Limited 3.5-L V6)
Windows

"Replaced front window due to a chip and continued fogging issues inside the vehicle"

Anonymous, OH (2017 Toyota Highlander XLE 3.5-L V6)

"Won't seal properley and makes a nasty squeaky noise when closing."

Anonymous, FL (2017 Toyota Highlander Limited 3.5-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Loose/rattling heat shield

"Dealer indicated the rattle couldn't be fixed and was normal for car. After heated discussion, dealer was able to stop ratle, but it came back after a few thousand miles. Would not buy car again due to Auto start/stop feature and because no option to permanently turn the feature off."

Larry D., AL (2017 Toyota Highlander Limited 3.5-L V6)
Other/unsure

"About 1/3 of the time, the BSM does not work with semis. I have referred the problem to Toyota and they claim that is by design. However, the 2016 models do not have this same issue, and a friend's daughter bought a 2018 and it does not have the same problem."

Mary O., WA (2017 Toyota Highlander Limited 3.5-L V6)

"Automatic braking works great when using speed control. Otherwise no response in normal driving."

Anonymous, OR (2017 Toyota Highlander XLE 3.5-L V6)

"Brakes too frequently even though other vehicles are not close to my vehicle"

T M., PA (2017 Toyota Highlander Hybrid Limited 3.5-L V6)

"I don’t have the system but the size and placing of the rear view mirror creates a huge blind spot that may be my main reason for not buying another."

Anonymous, CA (2017 Toyota Highlander XLE 3.5-L V6)

"This feature has on many occasions been the near cause of an accident."

Robert L., NJ (2017 Toyota Highlander LE Plus 3.5-L V6)

"When parking I do not have any backup sensors to alert me to an obstacle in the rear of my car."

Robert L., NJ (2017 Toyota Highlander LE Plus 3.5-L V6)

"This is non existent in my vehicle, or it is turned off."

Thomas Z., CO (2017 Toyota Highlander XLE 3.5-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"Excelleration is very very poor. When putting foot on gas, car does not move. There is excessive delay that is dangerous. This is a safety issue. Also, position of side mirrors causes a blind spot when turning left. Sits too high and blocks vision when turning. Poor unsafe design ."

Anonymous, PA (2017 Toyota Highlander Limited 3.5-L V6)

"Received 2 check engine light warnings return to dealership in 1 month. 2000 miles between instances. Code was referring to lean fuel injectors both occurances After 3 days in shop I was told it was bad gas. Warnings have not returned as of this date."

Anonymous, ON (2017 Toyota Highlander Limited 3.5-L V6)

"Shortly after starting the vehicle and taking off (less than a mile) a warning light came up. taking up the whole area of the dash. It stated that I had lost oil pressure and it is necessary to pull over as soon as possible and shut the vehicle off. I did. I waited a few seconds and turned it back on and everything was fine. I took it to the dealer and they ran it through some tests and found nothing wrong. They were also confused as to why it did it and were unable to give my an explanation as to why or if this has happened to others. They stated that they have never heard of this before."

Brad R., CA (2017 Toyota Highlander XLE 3.5-L V6)

"When accelerating to pass another car my car would just lose all speed. It actually stopped. Had to pull over quickly before an accident happened. Turned out the engine computer needed an update. Haven't had a problem since. But, it sure was scary losing speed so quickly on the freeway."

Donna E., UT (2017 Toyota Highlander XLE 3.5-L V6)
Oil leaks

"2000 miles 1/2 litre of oil"

Anonymous, ON (2017 Toyota Highlander Limited 3.5-L V6)

"very small leak in the timing cover. Would have lived with it but was under warranty"

Anonymous, CA (2017 Toyota Highlander Limited 3.5-L V6)

"Rear shock had an oil leak. It was replaced."

Anonymous, WI (2017 Toyota Highlander XLE 3.5-L V6)

"dealer said leak was from around the oil pan; they don't use gaskets but a sealer"

William P., CA (2017 Toyota Highlander Limited 3.5-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveline vibration

"Right side front Drive axle had to be replaced to correct vibration problem"

Robert B., NC (2017 Toyota Highlander Limited 3.5-L V6)
Driveshaft or axle

"The vehicle was delivered with a dry (no grease) right front axle with some missing ball bearings. The vehicle vibrated severely at speeds above 50 mph. First dealer appt said they could not duplicate problem. So I picked the vehicle up and made service manager ride with me. Of course the problem was immediately apparent. Dealer had vehicle 4 days to diagnose problem and replace axle."

W S., DC (2017 Toyota Highlander Limited 3.5-L V6)
Electrical failure

"The battery cable had enough corrision that the engine would not turn over. The cable had to be replaced to resolve the problem. The vehicle was towed to a dealership to make the repair."

Anonymous, TX (2017 Toyota Highlander XLE 3.5-L V6)

"Engine computer systems failed. The vehicle was undriveable due to the problem. Numerous warnings were shown on the dashboard display stating brake low power mode, traction control turned off, check engine and brake override malfunction. It was fixed with a computer program download. Nothing mechanical was repaired. It was all electronic."

Anonymous, OH (2017 Toyota Highlander XLE 3.5-L V6)

"All warning lights and messages came on. Claim would not go more than 5 mph."

Anonymous, OH (2017 Toyota Highlander XLE 3.5-L V6)
Transfer case

"Trans Axle leaked right from the factory. Apparently a seal was cut during assembly. Significant loss of fluid. Needed a complete tear down to fix. Still leaked. Second tear down required. Required wheel alignment when completed."

J C., SK (2017 Toyota Highlander XLE 3.5-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"Twice within the last year the air conditioner only blew hot-air. Had to get fixed twice."

Anonymous, MN (2017 Toyota Highlander XLE 3.5-L V6)
Automatic climate control

"would not cool properly"

Anonymous, GA (2017 Toyota Highlander 3.5-L V6)
Blower (fan) motor

"Fan began making noise at 44k miles, bought aftermarket replacement and installed it myself ... very easy replacement ... no other problems"

Mark R., NC (2017 Toyota Highlander LE 3.5-L V6)

"only low fan speed would operate"

Bruce B., FL (2017 Toyota Highlander Limited 3.5-L V6)

"The blower stopped working. I took it back to the Toyota dealership, they diagnosed the problem within an hour. They had to order the part and in the meantime they did a temporary fix to get it working and I brought it back and they put a new blower in within 30 minutes. This was at the 20,000 mile mark."

Gordon D., IL (2017 Toyota Highlander Limited 3.5-L V6)
Refrigerant leaks

"I experienced two different refrigerant leaks."

Anonymous, PA (2017 Toyota Highlander XLE 3.5-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Antifreeze leaks

"I constantly smell anti freeze when I turn off the engine. I have also smelled it when stopped in traffic with the windows down. The level in the plastic container gose down very slowly. My dealer checked it twice and found nothing. I called Toyota customer service and they made an appointment at a different dealer. They could not find a leak. I was told at that time to let the reservoir go empty and than a factory rep. would be called. It will take a couple of more months for it to empty."

Anonymous, AZ (2017 Toyota Highlander Limited 3.5-L V6)
Thermostat

"$650 bill for replacement of thermostat at 27,000 miles and 37 months, not covered by warranty despite clear language in warranty booklet that power train covered for 60,000 miiles, including water pump, and no language excluding thermostat. Toyota offered to refund the amount of the repair except for sales tax, but so far (two months) have not done so, despite numerous contacts."

Anonymous, IA (2017 Toyota Highlander Limited 3.5-L V6)
Water pump

"The water pump and computer throttle caused the vehicle not to move more than 5 miles per hour and drained the battery. They were all repaired at Toyota dealer under an extended warranty that I had purchased when I bought the vehicle."

Anonymous, NJ (2017 Toyota Highlander XLE 3.5-L V6)

"Water leak"

Anonymous, OR (2017 Toyota Highlander LE Plus 3.5-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Engine harness

"Rodents chewed through wiring harness which disabled the auto start/stop system at about 15,000 miles. $1,500 bill not covered by warranty, despite considerable information that such damage is due to the soy-based coating Toyota is using on its wiring."

Anonymous, IA (2017 Toyota Highlander Limited 3.5-L V6)
Ignition switch

"On occasion, the push-button ignition will not start the engine. This seems to happen if the brake is not fully engaged. The car will turn the ignition to an on position but will not start the engine. Opening the car door may reset this behavior, but I have had to remove the dongle from the receiving range of the ignition previously to get the car to start"

Douglas V., TX (2017 Toyota Highlander XLE 3.5-L V6)
Starter

"Engine would not fire after a fill up. Only happened once, cycled through start up proceedure several times, finally engine turned over and started."

Anonymous, ON (2017 Toyota Highlander Limited 3.5-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Cylinder head

"Cylinder head was deformed, apparently a material problem. It was replaced which took quite a bit of labor and parts cost."

Anonymous, FL (2017 Toyota Highlander Unsure 3.5-L V6)
Engine rebuild or replacement

"The timing belt cover was leaking oil so they had to remove the engine and transmission to replace the gasket which was improperly applied at the factory, according to the Toyota dealer service department."

Anonymous, TN (2017 Toyota Highlander XLE 3.5-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

"This issue was an evaporative emissions canister related to the fuel system. It began at approximately 46000 miles. It did not disable the vehicle but did throw a persistent check engine issue that disables most of the viewable vehicle functions in the driver's vehicle monitoring system. As the vehicle was out of the 36000 mile bumper to bumper warranty, it was not covered by the standard warranty. fortunately the vehicle is a certified one and it was covered by that extended warranty , minus the $100 deductible. Still, the cost of it were not covered by warranty would have been approximately $1,000, most of it labor. My family and I have owned Many Toyota's in the last 35 years and this is the first young/relatively new Toyota I've seen that had a significant issue this early in its lifetime."

Anonymous, TN (2017 Toyota Highlander Limited 3.5-L V6)

"had check engine light, catalytic converter was replaced under warranty"

Anonymous, SC (2017 Toyota Highlander XLE 3.5-L V6)

Compare 2017 Models

Similar Cars
Ford Explorer
Honda Pilot
Hyundai Santa Fe
Mazda CX-9
Nissan Pathfinder
Toyota Highlander
This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
FUEL SYSTEM, GASOLINE
Nov 04, 2020
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
What should you do:
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V682000
Potential Number of Units Affected: 1525742
ELECTRICAL SYSTEM, VISIBILITY
Nov 27, 2018
The ECM damage may result in the engine stalling, increasing the risk of a crash.
Summary:
Fujian Wanda Automobile Glass Industry (Wanda) is recalling certain aftermarket Replacement Windshields sold for use in 2014-2018 Toyota Highlander vehicles. The windshields have an attached wire harness that water may leak into, possibly causing damage to the vehicle's Engine Control Module (ECM).
What should you do:
Wanda will notify owners, and service centers will replace the windshields, and inspect the ECM for damage, having it replaced, as necessary, free of charge. The recall began January 29, 2019. Owners may contact Wanda customer service at 1-864-281-2760.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18E107000
Potential Number of Units Affected: 8202
EQUIPMENT
Aug 23, 2017
The roof rails may loosen and possibly detach from the vehicle, becoming a road hazard and increasing the risk of a crash.
Summary:
Gulf States Toyota, Inc. (GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The fasteners for the roof rails may not be torqued properly.
What should you do:
GST will notify owners, and dealers will inspect and properly torque the fasteners, free of charge. The recall began September 29, 2017. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 17R3.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V520000
Potential Number of Units Affected: 1121
TIRES
May 02, 2017
A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.
Summary:
Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.
What should you do:
Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall began June 15, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Toyota's number for this recall is 17R2.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V295000
Potential Number of Units Affected: 409
Check Vehicle for Unrepaired Recalls
Enter a valid 17-character VIN
Enter a valid 17-character VIN
Change Vehicle