Toyota Highlander Change Vehicle

"As soon as I noticed the problem I took it to my local Toyota dealer. They replaced the entire system including radio. It was covered under warranty."

"The screen/computer completely shuts off. This happens while I am talking using Bluetooth. Then it restarts and seems ok."

"Entune won't stay connected, possibly related to the bad bluetooth connectivity problems. I don't even use the Entune anymore because its too much of a hassle to try to get it to work."

"play lists are only accessible on screen by clicking 6 different times. You cant do it while driving."

"The phone apps do not interface well with the car systems."

"The head unit would keep rebooting, sometimes continually for hours and other times after days of use it would do it a couple of times and start working again. Under warranty and Toyota replaces."

"The screen stopped working completely leaving the vehicle without GPS, radio and phone interface. This happened once about 6 months ago and required about 7 days to receive and install a very expensive new screen, over $700 for parts alone."

"The screen for the infotainment and GPS/radio went black and never returned. Entire unit replaced under warranty."

"Some routes wrong"

"Used Google maps and compared in-dash navigation system. The auto one was always longer in length and time. At one point it seemed lost and could not find the road that I was on."

"The voice commands for navigation are useless except for entertainment. We were driving to Yosemite National park and it couldn't recognize the work Yosemite and returned something not even close such that one could only laugh. Entering the data doesn't work either. My husband is a computer expert and if he can't get it to work then the rest of us are doomed. We always use our cell phone to find where we are going as navigation is useless."

"The system always takes you to the main roads. Will not let you take a scenic trip. Always turns you back to a main road."

"While using the Navigation System, I have had multiple times where the system locked up while I was driving. In order to reset the system, I had to stop the vehicle and shut it off. Not always possible when you are on the highway and are depending on the Navigation System to guide you in an unfamiliar area."

"Screen said there was a problem reading sd card"

"This vehicle randomly drops bluetooth connection to my phone, even in the middle of use."

"The Bluetooth paring is unusable with an Apple iPhone. Whenever connected, the person on the other end of the phone call can hear themselves talking in a very prominent echo. There is no fix."

"the upgraded JBL Etune system Blue tooth Has a constant echo to ANYONE you are talking too. Toyota has installed software update which did nothing. In the Toyota you here fine but Everyone you are talking to hears a repeat or echo.I am still working with Toyota but they Have done NOTHING yet that has fixed it. The service tech at dealership admitted they are having problems with this. Have tried pairing other types of phones- no change. The problem is in the Radio/ Bluetooth system."

"When my phone is linked in bluetooth and I try to talk to someone else that has an iPhone, it echoes on their end. When i take it in to be fixed, they turn the volume down, it helps it not echo on the other end, but then I can't hear. I turn the volume up so I can hear and then it echoes on the other end. I see that others have the same problem. I will be leaving toyota because of this."

"Bluetooth usages causes radio to shut down"

"Took too much time for dealer to solve"

"Sound would start cutting in/out after about 60 minutes of operation. Dealer services staff diagnosed a short in the amp module and ordered a replacement part which corrected problem."

"Radio had to be replaced. This restored alol ther other electronic systems in the vehicle."

"Very poor AM reception and adjacent frequency rejection."

"Static on all of the radio stations that goes in and out. The radio signal seems fine and then all of the sudden it's very unclear and static sounding. I will have this looked at when I reach 5000 miles and take it to the dealer for an oil change."

"Radio and the complete navigation system failed and had to be replaced by Toyota. It took over a week to fix this problem."

"Radio stops working if Bluetooth is turned on"

"My car was sold to me as not being able to get locked out. This has not been the case - I have been locked out 3 times with the key in the car"

"There are no clear instructions on how to update the software on our 2018 Highlander and 2013 RAV4. Toyota's Entune system is one of the worst in the market."

"rear speaker was blown and sounded terrible from day one, took it in within 3 weeks of purchase, but the dealership erred and replaced the wrong speaker, it took another 4 months and 4 more trips to service before they figured it out and repaired it."

"Paid for a high level stereo system in the vehicle. The system sounds like a 1967 Ford am/fm radio with a single speaker in the dashboard"

"XM radio steering wheel controls are awful. Sound controls are bad. Radio controls are out of reach."

"the cruise control will randomly just stop working"

"Stopped recognizing most of my commands, especially the ones to call or dial from my address book. I have retrained it to my voice several times: while stopped; at a traffic light; while parked; and while driving in traffic."

"IT DOESN'T UNDERSTAND MY VOICE COMANDS"

"I am a salesman, and use my phone all day long. I am keeping a log of how many call so and so Entune screws up. The current number is 57% bad, 43% good. It has been to the dealer 3 times for the issue. While they are very competent, nothing they have done comes close to fixing the problem. Frankly, Entune is a joke. I have yet, once, to successfully enter an address into the nav system. I see that Toyota, between 2017 and 2018, added a second microphone (just above the driver's visor), in what I assume is an attempt to fix the problem. No joy. I have done the voice training numerous time. No joy. As much as I enjoy the vehicle overall, I cannot see myself ever buying a Toyota again until they radically upgrade Entune. For the record, overall in the past 50 years I have owned or leased 11 Toyotas. Entune is so damn frustrating."

"VCC do not work well on navigation when car moving. Does not recognize commands given and we are following the suggested command specifics"

"Voice control command use to work but no longer working with my or my wife's voice."

"Purge valve stuck. Quite klyde repaired by Toyota Dealership."

"Toyota recall"

"it was a recall"

"the car had a surging on light acceleration"

"There has been a recall on this vehicle but no apparent repair has been designated."

"It hasn't actually failed. I received a recall notice for it."

"Recall"

"I have been notified of the recall. I have not however had the problem and will be notified about a fix in the future"

"Toyota had a recall on fuel pump due to possibility of it shutting off while driving over 50mph, making the car inoperable."

"Recall to replace fuel pump"

"Safety recall. Call was hesitating almost stalling."

"Recall - could fail. Replaced for free by dealership."

"There is currently a recall notice that the vehicle may stall and not restart but no solution has been identified by Toyota and no estimate as to when I may expect the vehicle to be repaired."

"Stalls out from stopped position. Complaining to dealer didn't get it fixed. Finally Toyota recall replaced my fuel pump no charge"

"Recall for fuel pump, and Toyota does not have a fix yet"

"recall from toyota"

"I did not really have a problem, I just responded to a recall for that problem."

"This car engine hesitates or stutters when I turn a corner... The toyota people have said they will work on it when they get the parts to the dealership and will contact me.... so far.. silence."

"rattle from under car when cruising at 75 MPH +. Dealer could find no problem, but rattle continues. Suggested it may be from wind vibrating undercar plastic shield. Am pursuing this with dealer."

"Rattle started in the dash area after about 6 months. Very irritating"

"The rear hatch door, interior plastic panel started rattling within the first 20000 miles. The dealer has yet to fix the problem. So annoying!"

"Persistent plastic-on-plastic or plastic-on-metal rattle."

"rattle in rear around window and fixed in one trip at the dealer."

"Rattle in the sun roof"

"Driver side rear shock is making squishing sound over bumps"

"It started immediately and the instrument panel sounds 'loose' and squeaks/rattles even on smooth pavement."

"Wind noise around windows while driving"

"Wind on the highway"

"Air noise from around the front windows"

"needs to be fixed"

"wind sound and hard arm rest"

"Car is not very quiet at highway speeds"

"I traded in a 2009 Honda Accord. It had far less wind noise than this vehicle."

"Wind noise around front passenger window at highway speeds, started immediately after purchase. Problem has not been resolved."

"This auto is not quiet on the road. My previous auto was a Buick Enclave and it was very quiet. The road (tire noise) on the Toyota results in turning the radio up several settings."