2017
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Volkswagen Golf Alltrack

Don’t be thrown off by the rugged styling cues and elevated ride height: The Volkswagen Golf Alltrack is much more of a street machine than it is a tenacious off-roader. It carves up curvy sections of blacktop with the eagerness of a regular Golf, feeling taut and nimble thanks to ideally weighted steering and nicely controlled body roll.
Alerts
There is 1 recall on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2017 Volkswagen Golf Alltrack has been recalled 1 time by NHTSA. View Recalls
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Engine Major
Engine Minor
Engine Cooling
Transmission Major
Transmission Minor
Drive System
Fuel System
Electric System
Climate System
Suspension
Brakes
Exhaust
Paint/Trim
Body Integrity
Body Hardware
Power Equipment
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2021 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2017 Volkswagen Golf Alltrack owners. The owner comments describe problems respondents experienced with this vehicle.

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"One of the drain tubes in the car's roof was improperly installed and was kinked. Unable to drain properly, water leaked into the bonnet lining and stained the headliner. The problem was under warrantee and fixed by Volkswagon free of charge. The dealer also provided a loaner car while the work was being done."

Anonymous, NY (2017 Volkswagen Golf Alltrack SE 1.8-L 4 Cyl turbo)

"warranty repair of moon roof seal"

Anonymous, MN (2017 Volkswagen Golf Alltrack SEL 1.8-L 4 Cyl turbo)

"Panoramic sunroof leaked ruining headliner and soaking spare tire compartment. Headliner replaced under warranty by dealer."

Anonymous, OR (2017 Volkswagen Golf Alltrack SEL 1.8-L 4 Cyl turbo)

"We received a recall for the Sunroof drain in March 2020, but due to Covid 19 did not respond until water came through the headliner onto the driver's lap. We scheduled service immediately, and the dealer made the repair. We are still waiting to see if the headliner cleaning will remove all evidence of the leak, as it will require another attempt."

Anonymous, FL (2017 Volkswagen Golf Alltrack SEL 1.8-L 4 Cyl turbo)

"Sunroof leaked water during rain and stained the headliner and caused water to enter into the dash."

Anonymous, DC (2017 Volkswagen Golf Alltrack SEL 1.8-L 4 Cyl turbo)

"Warranty issue. Clogged water drainage port. Had to replace carpet and repair electrical components"

Anonymous, (2017 Volkswagen Golf Alltrack SEL 1.8-L 4 Cyl turbo)

"Leaks in sun roof, fixed on recall"

Anonymous, NS (2017 Volkswagen Golf Alltrack SEL 1.8-L 4 Cyl turbo)

"I was alerted via a Facebook group I joined that Alltracks might be susceptible to sunroof leaks. So when I saw a stain, I took it right in to the dealer and told them about it. The mechanic did check and I haven't had another problem since. I believe they also checked this on my last checkup."

Anonymous, ME (2017 Volkswagen Golf Alltrack Unsure Unsure)

"Had to do with the sunroof drains"

Anonymous, ME (2017 Volkswagen Golf Alltrack SE 1.8-L 4 Cyl turbo)

"Sunnroof drainage clogs cause water to leak from cars roof. VW has now recalled the vehicle in order to preform a modification to correct the issue. This leakage has happened twice in this model since I have owned it. I am happy they are correcting the situation."

Anonymous, NY (2017 Volkswagen Golf Alltrack SE 1.8-L 4 Cyl turbo)

"Leak from sunroof started after 2 years. Fixed and fully covered under warranty."

Anonymous, MA (2017 Volkswagen Golf Alltrack SEL 1.8-L 4 Cyl turbo)

"water leaking through faulty welds in roof soon after purchase. shorted the Sirius radio,created mold growth in liner and carpets. The entire interior [fabric] had to be stripped and replaced"

Anonymous, PA (2017 Volkswagen Golf Alltrack SEL 1.8-L 4 Cyl turbo)

"Sunroof leaked, repair covered under warranty"

Anonymous, RI (2017 Volkswagen Golf Alltrack SE 1.8-L 4 Cyl turbo)

"Leaking sunroof. One morning I found the headliner was wet. My dealer fixed/replaced the drain lines and replaced the headliner. I have not had this issue since."

Kristian S., MA (2017 Volkswagen Golf Alltrack SE 1.8-L 4 Cyl turbo)

"Roof leak"

Anonymous, MA (2017 Volkswagen Golf Alltrack SE 1.8-L 4 Cyl turbo)

"Drain holes in the sunroof get clogged and need seasonal cleaning/clearing. If you don't, water begins to flood the cabin, headliner, floor, ... etc. Dealer fixed under warranty because we'd only had the car for 4 months. They now have a sign at the service center that states that the sunroof drains need to be cleaned yearly."

Anonymous, MD (2017 Volkswagen Golf Alltrack SE 1.8-L 4 Cyl turbo)

"No car accidents but yet the car takes on rain inside the car."

Anonymous, GA (2017 Volkswagen Golf Alltrack SE 1.8-L 4 Cyl turbo)

"Sunroof leaked into cargo area and stained headliner. VW replaced sunroof assembly and headliner at no cost to us. They also provided a VW Tiguan as a loaner to drive while the Alltrack was being repaired. Minor inconvenience and VW and our dealer were very helpful."

Anonymous, CA (2017 Volkswagen Golf Alltrack SEL 1.8-L 4 Cyl turbo)

"Drain plugs for moon roof were clogged and water backed up into car. I took the car back to the dealer and the problem was fixed."

Howard C., RI (2017 Volkswagen Golf Alltrack SEL 1.8-L 4 Cyl turbo)
Seals and/or weather-stripping

"The drain ports from the sunroof apparently fill with dirt and dust. When that happens, the rainwater back up and into the headliner."

Anonymous, (2017 Volkswagen Golf Alltrack SE 1.8-L 4 Cyl turbo)

"water leaking through faulty welds in roof"

Anonymous, PA (2017 Volkswagen Golf Alltrack SEL 1.8-L 4 Cyl turbo)

"Unbelievable that the seals don’t keep rain out of the car."

Anonymous, GA (2017 Volkswagen Golf Alltrack SE 1.8-L 4 Cyl turbo)

"The water leaking problem was related to the drain holes built into the seals/weatherstripping of my moon roof. The holes were clogged causing water to leak into the rear of the car. The problem was fixed by the dealer."

Howard C., RI (2017 Volkswagen Golf Alltrack SEL 1.8-L 4 Cyl turbo)
Squeaks or rattles

"Slight rattle near steering column when going over bumps. Not severe. Not reported yet or fixed."

Anonymous, ON (2017 Volkswagen Golf Alltrack 1.8-L 4 Cyl turbo)

"Front end wheel bearings replaced"

Anonymous, VT (2017 Volkswagen Golf Alltrack SEL 1.8-L 4 Cyl turbo)

"Noise appears to be related to the suspension."

Anonymous, TN (2017 Volkswagen Golf Alltrack S 1.8-L 4 Cyl turbo)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Apple CarPlay

"It's slow"

Anonymous, NM (2017 Volkswagen Golf Alltrack SEL 1.8-L 4 Cyl turbo)
Display screen goes blank

"Fixed during vehicle recall"

Anonymous, ON (2017 Volkswagen Golf Alltrack 1.8-L 4 Cyl turbo)
In-dash navigation system (GPS)

"The infotainment screen went black shutting down navigation, stereo, Bluetooth & CarPlay. Dealer replaced control module under warranty; problem fixed."

Anonymous, OR (2017 Volkswagen Golf Alltrack SEL 1.8-L 4 Cyl turbo)
Phone pairing (e.g., Bluetooth)

"It will disconnect and reconnect my phone conversations for no apparent reason"

Anonymous, NM (2017 Volkswagen Golf Alltrack SEL 1.8-L 4 Cyl turbo)

"The Bluetooth function completely disappeared from the infotainment system. The entire unit had to be replaced. ITt was only a year old at the time."

Sara K., NV (2017 Volkswagen Golf Alltrack SE 1.8-L 4 Cyl turbo)
Radio

"Unable to listen to AM stations for extreme noise. Dealer says nobody listens to AM anymore but I do. Have not had vehicle long and have not been able to have radio issue resolved thus far. FM radio is fine. No AM issues in other vehicles I've had in the past or in my Pacifica."

Anonymous, (2017 Volkswagen Golf Alltrack SEL 1.8-L 4 Cyl turbo)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Keyless entry

"continue to get driver door contact switch error and keyless entry faulty errors, have brought to the dealer, every time they tell me something different but the problem does not go away. at one point they said they changed the driver door contact switch, still acts up."

Anonymous, MA (2017 Volkswagen Golf Alltrack SEL 1.8-L 4 Cyl turbo)
Warning lights

"We had all of the warning lights come on (TPMS, Airbag, Traction control and ABS) one day after the sunroof was repaired. We took the car back to the dealer, and it required a failed wheel ABS sensor to be replaced. The service writer said he sees this multiple times a week, which being a small dealership did not inspire confidence."

Anonymous, FL (2017 Volkswagen Golf Alltrack SEL 1.8-L 4 Cyl turbo)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Regular brake failure

"Unsure of cause. Power brakes stopped working. Hard to stop vehicle."

Anonymous, WI (2017 Volkswagen Golf Alltrack SEL 1.8-L 4 Cyl turbo)
Rotors

"Under normal use the front wheel rotors were slightly warped and caused vibration when braking. There was no safety issue just an annoyance on a new car that should never have happened. The dealership fixed it at no cost."

Anonymous, NE (2017 Volkswagen Golf Alltrack SE 1.8-L 4 Cyl turbo)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Antifreeze leaks

"Water pump gasket leak"

Anonymous, CA (2017 Volkswagen Golf Alltrack S 1.8-L 4 Cyl turbo)

"warning light came on to check cooling fluid. Minor leak. Fixed under drivetrain warranty"

Anonymous, MA (2017 Volkswagen Golf Alltrack SE 1.8-L 4 Cyl turbo)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Sunroof

"Terrible leaks header is stained and water dripping on left side of steering wheel Change box. Mold on felt around back windows. Stains all over the header"

Carol H., IL (2017 Volkswagen Golf Alltrack SE 1.8-L 4 Cyl turbo)

"The drains plugged up and leaked into the drivers carpet"

Anonymous, MI (2017 Volkswagen Golf Alltrack SEL 1.8-L 4 Cyl turbo)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Bushings

"At about 5k miles I noticed an odd noise coming from the front suspension. Faint, but still noticeable. I took it to the dealer for a test drive and the technician was able to hear the noise and seemed to know what the problem was. Bushings on the left were bad. The dealer replaced both right and left bushings. No problems since."

Mark B., CA (2017 Volkswagen Golf Alltrack S 1.8-L 4 Cyl turbo)
Steering linkage (includes rack and pinion)

"electromechanical power steering failed. Replaced under warranty. 3 days to get part. Supplied with loaner."

John M., FL (2017 Volkswagen Golf Alltrack SEL 1.8-L 4 Cyl turbo)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Paint (fading, chalking, cracking, or peeling)

"Plastic rocker panel trim chipped - dealer replaced."

Barbara B., CT (2017 Volkswagen Golf Alltrack S 1.8-L 4 Cyl turbo)

"Noticed chipped paint on hood and under door handle on drivers side. Dealership said it was because I drove on the highway. I have only had the car for 13 months. Previous cars I had never chipped from driving on the highway. Still trying to get Volkswagon to honor their 6 year warranty on this issue amongst other problems I have had with this car.Very disappointing."

Carol H., IL (2017 Volkswagen Golf Alltrack SE 1.8-L 4 Cyl turbo)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Fuel leaks

"about every three months, you can smell gas fumes inside the cabin of the car after running it, turning it off for a short (less than 30 minute) break, then starting it again. The dealer has not been able to replicate the problem to repair it."

Anonymous, IL (2017 Volkswagen Golf Alltrack S 1.8-L 4 Cyl turbo)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"The ACC stopped working without any outside factors. It was months before could get it in for repair. The whole front proximity sensor had to be realigned and a software update completed. There was no way to use cruise control with out the front proximity sensor."

Sara K., NV (2017 Volkswagen Golf Alltrack SE 1.8-L 4 Cyl turbo)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Electrical failure

"A cryptic message appeared that disappeared after a second or so in the message screen. I took the car to the dealership and they ran a scan. Apparently there is a TSB on this message relating to the communication of the shifter to the ECM that was not accurate to actual driving situations and could cause the car to shut down. All systems seemed to be operating properly but the dealer replaced the shifter assembly."

Mark B., CA (2017 Volkswagen Golf Alltrack S 1.8-L 4 Cyl turbo)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Turbo or supercharger

"At about 97000 km the "EPC" warning light came on. At the same time there was a noticable lag in acceleration. We stopped/started the car and the warning light and acceleration lag went away. We took it to the dealer, who diagnosed the problem as the turbo charger. They replaced it under warranty."

Anonymous, ON (2017 Volkswagen Golf Alltrack SEL 1.8-L 4 Cyl turbo)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"car had a complete transmission failure with only 700 miles on the odometer. Car flashed no reverse gear on a drive home from a grocery run 3 months into ownership and car out of nowhere flashed no reverse gear available. Car was brought to VW dealership and diagnosed with a bad transmission. Was replaced under warranty."

Anonymous, SD (2017 Volkswagen Golf Alltrack SEL 1.8-L 4 Cyl turbo)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Automatic climate control

"On initial start the ac light would be on and a constant clicking sound , a relay not engaging type of sound. Turning the ac off, which wasn't intentionally turned on, seemed to stop the noise. Fiddling around with the other controls in attempt to quiet the sound, unsure of what actually stopped it."

Anonymous, WA (2017 Volkswagen Golf Alltrack SE 1.8-L 4 Cyl turbo)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

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No Data Available
Recalls
PROVIDED BY
UNKNOWN OR OTHER
Sep 16, 2020
Vehicles that do not meet all regulatory requirements may have an increased risk of a crash or injury to vehicle occupants.
Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Golf R and Atlas, 2017 Golf Alltrack and E-Golf and 2016-2018 Passat vehicles. These internal use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
What should you do:
Volkswagen will notify owners and will repurchase the vehicles. The recall began October 6, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01E9.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V561000
Potential Number of Units Affected: 23
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