The Volkswagen Jetta appeals to the buyer who wants plenty of space, solid feel and a European driving experience. The broad line offers a number of turbo powertrains and tops out with a sporty, upscale GLI. While the current-generation Jetta started out as a coarse and decontented car, continual updates have significantly improved how the Jetta drives and how it scores in our testing.
    Alerts
    There are 7 recalls on this vehicle. Learn More.

    Reliability

    We expect the 2022 Jetta will have about average reliability when compared to the average new car. This prediction is based on data from 2019 and 2020 models. Select the used car model year to see reported issues with those similar past models.

    Overall Reliability
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot
    The 2017 Volkswagen Jetta has been recalled 7 times by NHTSA. View Recalls
    Research Years * Redesign year
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    POTENTIAL TROUBLE SPOTS
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    Engine Cooling
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    Transmission Major
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    Transmission Minor
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    Drive System
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    Fuel System
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    Electric System
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    Climate System
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    Suspension
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    Brakes
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    Exhaust
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    Paint/Trim
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    Body Integrity
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    Power Equipment
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    In-car Electronics
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    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2021 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

    Learn more about car Reliability.

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2017 Volkswagen Jetta owners. The owner comments describe problems respondents experienced with this vehicle.

    In-car Electronics

    CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

    What Owners Say

    Apple CarPlay

    "When I plug my iPhone in, it regularly is unable to connect to carplay. The screen shows that it's attempting to connect, but it never does. Soemtimes it will even just turn black after it tries. This sometimes persists for the entire drive, no matter how many times I unplug my phone or restart the head unit."

    Anonymous, TN (2017 Volkswagen Jetta SE 1.4-L 4 Cyl turbo)
    Backup or other camera/sensors

    "Backup can=maer either doesn't turn on when backing of for some period of time or then doesn't turn off once you shift into first got 15 -30 secs"

    Anonymous, NJ (2017 Volkswagen Jetta SEL 1.4-L 4 Cyl turbo)
    Display screen freezes up

    "Display became unusable showing black and purple rectangles. Dealer fixed in about 2 hours under warranty"

    Anonymous, NC (2017 Volkswagen Jetta SEL 1.8-L 4 Cyl turbo)
    Display screen goes blank

    "Upon Startup, the screen does not boot up completely and hangs with a VW logo or blank. It won't reset until the car has been turned off, let rest a minute, open and close the car door and then restart the car. Since it only happens on occasion, VW can't replicate and won't replace."

    Anonymous, NY (2017 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)
    In-dash navigation system (GPS)

    "Due to the HD channel of the radio, once the whole infotainment system including the GPS shut down completely."

    Luke N., TX (2017 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)
    Phone pairing (e.g., Bluetooth)

    "Apple Carplay randomly disconnects, drop calls, etc..."

    Anonymous, GA (2017 Volkswagen Jetta SE 1.8-L 4 Cyl turbo)
    Radio

    "HD radio channels often were not available or available then disappeared suddenly."

    Luke N., TX (2017 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)

    "Required replacement"

    Anonymous, ON (2017 Volkswagen Jetta SEL 1.8-L 4 Cyl turbo)

    "Slow switching modes and range of radio was poor"

    Glenn A., ON (2017 Volkswagen Jetta 1.4-L 4 Cyl turbo)

    "The satellite radio loses connection periodically. VW has replaced a couple of parts, but it occurs occasionally. It resets itself to channel 1 a lot as well, indicating that it has lost connection."

    Anonymous, NY (2017 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)

    "The rear window defrost had some wires that did not heat. VW dealer had the entire window replaced, and then the AM radio would not get a signal. After working with the window installer firm, the window was replaced again. Still did not work. Finally, several months later the dealer took out the hedliner, traced the wired, determined an antenna wire had been misconnected to send the wrong signal. None of this actually made any sense. It works now. The dealer neer balked, but the response was incredibaly slow, and they dodn't seem concerned."

    Anonymous, (2017 Volkswagen Jetta SE 1.4-L 4 Cyl turbo)

    Body Integrity

    Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

    What Owners Say

    Air or water leaks

    "Driver's door and window let's water and air in. Seems to be a problem with vw Jetta. Not a problem with my golf. Just both jettas I owned."

    Anonymous, (2017 Volkswagen Jetta Unsure 1.4-L 4 Cyl turbo)
    Squeaks or rattles

    "We have a rattle in the drivers door. We live on a dirt road and it can be very irritating, but since it's not covered under warranty, we cannot afford to have it looked at."

    Anonymous, NE (2017 Volkswagen Jetta)

    "My breaks seem to make a sound that's between a hum and a squeak pretty often. I went to the dealer and they said it was because of the rain/cold weather, but it happens a lot more often than that."

    Anonymous, NJ (2017 Volkswagen Jetta SEL Unsure)

    "There are a lot of interior rattles that I can't seem to fix."

    Anonymous, (2017 Volkswagen Jetta Unsure 1.4-L 4 Cyl turbo)
    Wind noise

    "Noisy in car. USB port doesn't work well"

    Anonymous, (2017 Volkswagen Jetta Unsure 1.4-L 4 Cyl turbo)

    Brakes

    Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

    What Owners Say

    Antilock system (ABS)

    "left rear wheel speed sensor faulty. Caused multiple warning lights."

    Anonymous, (2017 Volkswagen Jetta SE 1.4-L 4 Cyl turbo)
    Calipers

    "See previous comment"

    Muara H., PA (2017 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)
    Parking brake

    "Hand breaks got lose, according to the dealership the internal spring got seized and inoperable."

    Anonymous, (2017 Volkswagen Jetta SEL 1.8-L 4 Cyl turbo)
    Premature brake wear

    "Told that the brakes were worn due to the emergency brake being left engaged while driving. My belief is that there is a problem with the e brake cable and it sticks even though not engaged as I now have to replace brakes and rotters for a second time while only owning the car since Jan of 2018"

    Muara H., PA (2017 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)

    "Immediately after the car was purchased (same day), the brakes started to smoke significantly after driving for ~15-30 minutes. The dealer initially didn't believe this was happening, but after several back and forths they agreed to exchange the car for another new one."

    Anonymous, CA (2017 Volkswagen Jetta)

    Electric System

    Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

    What Owners Say

    Exterior lights (other than headlights)

    "Before I leased the car I had reservations about VW's exterior tail lights. I noticed many other VW's on the road that had non functioning tail lights. Turns out this is a constant problem with this car."

    Anonymous, CA (2017 Volkswagen Jetta GLI 1.4-L 4 Cyl turbo)
    Heated or cooled seats

    "Driver's heated seat quit working. Repaired under warranty"

    Anonymous, OR (2017 Volkswagen Jetta SE 1.4-L 4 Cyl turbo)

    "stopped working coil shorted and failed"

    Anonymous, NJ (2017 Volkswagen Jetta SEL 1.8-L 4 Cyl turbo)
    Horn

    "Wire coating for horn is made with a bio materials that are like catnip for mice, rats, squirrels. Had wiring for horn eaten through twice, engine wires that prevent starting without foot on the brake (engine would push button start without foot on the brake. Had to pay Volkswagen to replace wiring for horn but all they had was the same type of wire coating that is a problem and rodents ate through it a second time. Ended up fixing my self and adding hard plastic overwrap to all wires that I could including engine wires and horn wires. Was disappointed that VW dealer knew this was a problem the first time I had them fix it and they didn't have any additional fixes or alternate wiring without the rodent bait coating."

    Anonymous, TX (2017 Volkswagen Jetta SE 1.4-L 4 Cyl turbo)

    Climate System

    Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

    What Owners Say

    Automatic climate control

    "we brought the car into the dealer for a recall correction and when we left our AC would not work. Took it back and they fixed the problem. Something to do with the computer."

    Anonymous, NE (2017 Volkswagen Jetta)
    Heater system

    "When temp goes below -20C the cab will not stay warm. VW knows about problem and have not been able to correct it. Plus did not tell me about it wen I bought it. Let me find out 3 months later. Had to go back and drive my 2002 Jeep."

    Lee A., AB (2017 Volkswagen Jetta SE 1.4-L 4 Cyl turbo)

    "Very POOR heating (ie heat directed at feet and footwell area). Weird (and buggy?) switching a/c on any time recirc feature is used (even with heat on -- ie going into a tunnel with heat on and fresh air--changing to recirc)"

    Anonymous, NJ (2017 Volkswagen Jetta SEL 1.4-L 4 Cyl turbo)

    "Terrible heating system--very anemic overall and takes 20 mins to begin to generate heat. Air-conditioning is anemic and effectiveness worsening over last year. HVAC controls are buggy and erratic--sometimes multiple features go on with one touch; sometimes a/c goes on when heat recirc is turned on, etc"

    Anonymous, NJ (2017 Volkswagen Jetta SEL 1.4-L 4 Cyl turbo)

    Paint/Trim

    Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

    What Owners Say

    Loose interior trim or moldings

    "It is a small problem but some small parts on the car constantly fall off. So far I've noticed each time and reattached them but the day will come that I will lose the part. What parts: the plug in the bumper, the passenger door reflector a cap in the liner of the trunk."

    Anonymous, ON (2017 Volkswagen Jetta 1.4-L 4 Cyl turbo)
    Paint (fading, chalking, cracking, or peeling)

    "The car was a full day late in being delivered because the dealer was busy cleaning the car. It was delivered with power polisher swirls in the paint and now, five months later, the paint is showing signs of rust (lower front passenger door and other places.) VW sent me a clay bar to clean the paint. I did not request it. It just arrived the mail. Odd. I am going to complain to the dealer and to VW Canada."

    Anonymous, ON (2017 Volkswagen Jetta 1.4-L 4 Cyl turbo)

    "I have paint chipping on my back bumper. I haven't had any accidents so I can't imagine why this would be happening. I'm pretty disappointed because I have a white exterior so it's extremely noticeable."

    Anonymous, NJ (2017 Volkswagen Jetta SEL Unsure)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, leaks.

    What Owners Say

    Other/unsure

    "Airbag sensor was bad. Dealership repaired it and it was covered."

    Anonymous, FL (2017 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)

    "The warning light was unrecognizable as a warning light due to the color. I think the warning light should be in red in order to identify a problem or potential problem."

    Anonymous, CA (2017 Volkswagen Jetta GLI 1.4-L 4 Cyl turbo)

    Transmission Minor

    Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

    What Owners Say

    Rough shifting

    "Shifting is increasingly rough and problematic (manual). Sometimes gears seem to grind and sometimes it's hard to downshift properly. REAL problems sometimes getting into reverse from forward or neutral, or from reverse into forward - and this problem seems to be betting worse in last 6 months. A potential safety hazard, and potential cause of an accident."

    Anonymous, NJ (2017 Volkswagen Jetta SEL 1.4-L 4 Cyl turbo)

    "Difficult to shift into reverse at times, either from neutral or first gears. Increasing problems DOWNSHIFTING--where gears grind or hard to shift into desired gear. Problems shifting from N or 1 into 1 or 2"

    Anonymous, NJ (2017 Volkswagen Jetta SEL 1.4-L 4 Cyl turbo)

    Transmission Major

    Transmission rebuild or replacement, torque converter, clutch replacement.

    What Owners Say

    Clutch replacement

    "Less than a month after I bought the car, the clutch failed suddenly and catastrophically, in traffic. There had been no slipping or other issues prior to this failure. Despite the dealer claiming that they couldn't find a defect, the clutch was replaced completely, and Volkswagen paid for most of the repair. They should have paid for all of it, since it was not driver error (I've been driving a manual transmission for 30+ years), and I had less than 200 miles on the car at the time"

    Anonymous, NJ (2017 Volkswagen Jetta S 2.0-L 4 Cyl turbo)
    Transmission rebuild or replacement

    "During a 3 hour trip, the transmission completely failed disabling the vehicle at a traffic light. Volkswagen replaced the transmission under warranty at 20000 miles."

    Anonymous, MA (2017 Volkswagen Jetta SEL 1.8-L 4 Cyl turbo)

    Engine Cooling

    Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

    What Owners Say

    Overheating

    "An air dam motor malfunctioned causing slight operating temperature variations and setting a CEL. Re[aired under warranty."

    Stephen W., CO (2017 Volkswagen Jetta SEL 1.8-L 4 Cyl turbo)

    Body Hardware

    Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

    What Owners Say

    Seat controls - movement

    "Cheap and seating is hard for a long trip"

    Anonymous, PA (2017 Volkswagen Jetta S 1.8-L 4 Cyl turbo)

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

    What Owners Say

    Oil leaks

    "It was a very expensive job covered by warranty that was discovered by my mechanic. Oil leak between the engine and transmission bell housing. If he hadn't caught it I would have been paying thousands for the repair after warranty."

    Anonymous, ON (2017 Volkswagen Jetta 2.0-L 4 Cyl turbo)

    Power Equipment

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

    What Owners Say

    Engine harness

    "It failed."

    Anonymous, FL (2017 Volkswagen Jetta SE 1.4-L 4 Cyl turbo)

    Suspension

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Bushings

    "When I hit a bump, there was a squeaking sound coming from the front wheel area. VW quickly diagnosed it and replaced a few things at no charge to me. Now it works great."

    Anonymous, TN (2017 Volkswagen Jetta SE 1.4-L 4 Cyl turbo)

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

    Fuel System

    Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

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    This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
    Recalls
    PROVIDED BY
    FUEL SYSTEM, GASOLINE
    Oct 21, 2020
    A fuel leak increases the risk of a fire.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2018 Jetta vehicles. The fuel rail bolts may become loose over time, allowing fuel to leak.
    What should you do:
    Volkswagen will notify owners, and dealers will replace the fuel rail bolts and, as necessary, the fuel rail. The recall began March 31, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24Gi.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 20V648000
    Potential Number of Units Affected: 218192
    SERVICE BRAKES, HYDRAULIC
    Sep 23, 2020
    If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
    Summary:
    Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
    What should you do:
    Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 20E064000
    Potential Number of Units Affected: 38
    ELECTRICAL SYSTEM, STEERING
    Aug 22, 2019
    Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
    What should you do:
    Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 19V615000
    Potential Number of Units Affected: 679027
    EQUIPMENT
    May 31, 2017
    The mismatched VINs make the vehicle noncompliant with regulatory requirements.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Jetta vehicles. The affected vehicles have Vehicle Identification Number (VIN) markings on the body that do not match the VIN plate near the windshield. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
    What should you do:
    Volkswagen has notified owners and has replaced the vehicles, free of charge. The recall began on July 7, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 06A8.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V352000
    Potential Number of Units Affected: 2
    EQUIPMENT
    Mar 02, 2017
    Overloading the vehicle may affect vehicle handling or result in tire damage, increasing the risk of a crash.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Jetta vehicles. The affected vehicles have incorrect information on the tire information label, possibly causing the operator to overload the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
    What should you do:
    Volkswagen will notify owners, and dealers install a corrected tire information label, free of charge. The recall began March 30, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for the recall is 01B8
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V137000
    Potential Number of Units Affected: 4875
    EQUIPMENT
    Mar 02, 2017
    Overloading the vehicle may affect vehicle handling or result in tire damage, increasing the risk of a crash.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Beetle and Jetta GLI vehicles. The affected vehicles have incorrect information on the tire information label, possibly causing the operator to overload the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
    What should you do:
    Volkswagen will notify owners, and dealers will install a corrected tire information label, free of charge. The recall began March 30, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for the recall is 01B9.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V136000
    Potential Number of Units Affected: 797
    ENGINE AND ENGINE COOLING
    Feb 03, 2017
    If the engine seizes, the wheels may suddenly lock up, causing a loss of vehicle control and increasing the risk of a crash.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Jetta vehicles equipped with a 1.4L engine. These vehicles have an engine that may seize due to an improper casting of the block.
    What should you do:
    Volkswagen will either buy back the vehicle or replace the engine block, free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 10F4.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V070000
    Potential Number of Units Affected: 2
    Check Vehicle for Unrepaired Recalls
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