The second-generation Volvo XC60 is a scaled down version of Volvo's XC90 three-row SUV, whose arrival signaled the brand's rebirth. Like its big brother, the XC60 boasts an elegant, uncluttered interior design. It also brings the latest in advanced safety features, and the Pilot Assist driver-assistance system. But not everything is rosy in this newest Swede, including its frustrating controls and stiff ride.
Alerts
There are 4 recalls on this vehicle. Learn More.

Reliability

We expect the 2022 XC60 will be more reliable than the average new car. This prediction is based on data from 2019, 2020 and 2021 models. Select the used car model year to see reported issues with those similar past models.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2018 Volvo XC60 has been recalled 4 times by NHTSA. View Recalls
Research Years * Redesign year
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Overall Reliability Verdict
NA
NA
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
NA
NA
Engine Minor
NA
NA
NA
Engine Cooling
NA
NA
NA
Transmission Major
NA
NA
NA
Transmission Minor
NA
NA
NA
Drive System
NA
NA
NA
Fuel System
NA
NA
NA
Electric System
NA
NA
NA
Climate System
NA
NA
NA
Suspension
NA
NA
NA
Brakes
NA
NA
NA
Exhaust
NA
NA
NA
Paint/Trim
NA
NA
NA
Body Integrity
NA
NA
NA
Body Hardware
NA
NA
NA
Power Equipment
NA
NA
NA
In-car Electronics
NA
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2021 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2018 Volvo XC60 owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Display screen goes blank

"Display blanks out and reboots Continues to do so even after 10K checkup and software update Sometimes lost navigation destination and needed to reenter"

Anonymous, NJ (2018 Volvo XC60 T6 2.0-L 4 Cyl turbo)

"We park our vehicle in the garage.When you start the vehicle the Display screen is fine. Once you depart the garage, enter daylight, the screen most often but not always, goes dark. Stays that way until you turn off the ignition. Turn the ignition back on in daylight and the screen display is normal again."

Anonymous, ON (2018 Volvo XC60 T6 2.0-L 4 Cyl turbo)
External music device interface (e.g., smart phone, MP3 player)

"When starting the car,Mathew entire UI is too slow to activate and be responsive."

Anonymous, FL (2018 Volvo XC60 T6 2.0-L 4 Cyl turbo)
Software update fixes

"The vehicles operating software crashed and had to be replaced by the dealer."

Anonymous, FL (2018 Volvo XC60 T6 2.0-L 4 Cyl turbo)

"The sensors didn't work or one and the others."

Anonymous, NJ (2018 Volvo XC60 Unsure 2.0-L 4 Cyl turbo)

"While driving, I received a warning letting me know that the windshield wipers had malfunctioned and that the turn signals had malfunctioned. It happened to be raining a bit the day this occurred, and I could not activate the windshield wipers."

Anonymous, MA (2018 Volvo XC60 T5 2.0-L 4 Cyl turbo)

"The electronic system with regards to Blind Spots when driving and the side indicators when parking had to be fixed 5 times and is out again. 2x is was 1 week after they said they upgraded the system. I'm complaining I might have a lemon ."

Anonymous, NJ (2018 Volvo XC60 2.0-L 4 Cyl turbo)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Seals and/or weather-stripping

"The strip around the front door window became loose allowing the window to rattle and vibrate."

Anonymous, IL (2018 Volvo XC60 T6 2.0-L 4 Cyl turbo)
Squeaks or rattles

"Related to last answer"

Anonymous, IL (2018 Volvo XC60 T6 2.0-L 4 Cyl turbo)

"There was a constant rattle coming from the head up display that one dealership refused to fix. Went to another state and new dealership and they fixed it within an hour and a half"

Anonymous, (2018 Volvo XC60 T6 2.0-L 4 Cyl turbo)

"Run flat tire was compromise, interior of tire was defective and causing road noise."

Anonymous, CA (2018 Volvo XC60 T5 2.0-L 4 Cyl turbo)

"The drivers seat squeaked a lot, dealer fixed it. The inflatable bladder in drivers seat would not stay inflated so it was replaced."

Rob S., OR (2018 Volvo XC60 T6 2.0-L 4 Cyl turbo)

"many rattles inside the interior. Three service visits to fix a rattle in the sunroof/center console area. Windows rattle when open traveling over rough roads. Rattle also heard in passenger side door area and from rear trunk area. Insufficient padding or bracing through the car. In general, fit and finish of car feels brittle, not solid"

Peter L., PA (2018 Volvo XC60 T6 2.0-L 4 Cyl turbo)

"We took the XC60 back to the dealership and they fixed the rattle in 2 days"

Anonymous, FL (2018 Volvo XC60 T6 2.0-L 4 Cyl turbo)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Electronic or air suspension

"Fault in the compressor system."

Anonymous, (2018 Volvo XC60 T6 R-Design 2.0-L 4 Cyl turbo)

"Air suspension system became inoperable. Could be driven, but not with any load and very uncomfortable. Took a week+ to fix. It was the 2nd time this happened since purchase and is a known problem with the vehicle."

Anonymous, MA (2018 Volvo XC60 T8 2.0-L 4 Cyl plug-in hybrid)

"System failed due to moisture in air line. Volvo replaced system, no problem since repair."

Anonymous, VA (2018 Volvo XC60 T6 2.0-L 4 Cyl turbo)

"Air suspension failed twice ... each time, was out of service for nearly a week"

Anonymous, MA (2018 Volvo XC60 T8 2.0-L 4 Cyl plug-in hybrid)
Tire wear is uneven

"We started having a problem with vibration at 50+ MPH. After our third visit to dealership, they found one of our wheels could not be balanced and one of the tires had the foam rubber insert come loose (has happened to other Volvos I found on internet research. Apparently Continental glues a foam rubber belt to the inside of the tire tread to help with noise? The glue can come loose and prevent balancing the tire. The dealer said the issue was not covered by the warranty or extended warranty as it was not visible - only to the speed balancing machine. Continental gave us approximately 50% back on the tires. Ended us costing us $1500 for the wheel and 2 tires. Not happy with the dealer over this. Otherwise, very happy with the SUV. Gets great mileage with the plug-in hybrid as most of our driving is under the 18 mile battery only range - our current avg in COVIDland is 78! The car can get rather noisy though."

Anonymous, VA (2018 Volvo XC60 T8 2.0-L 4 Cyl plug-in hybrid)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Automatic climate control

"All of the touch panel functions in this vehicle are confusing and difficult to use. The heater controls and memory features have a mind of their own. There is no simple way to change the climate as desired. It takes multiple swipes to change screens and get to the information on the display that you want to alter. It is slow to react and trying to adjust almost anything in the car requires patience and is very distracting while driving."

Anonymous, IL (2018 Volvo XC60 T5 2.0-L 4 Cyl turbo)
Blower (fan) motor

"The fan was hitting a loose wire and causing a loud noise."

Anonymous, NJ (2018 Volvo XC60 T6 2.0-L 4 Cyl turbo)
Condenser

"Road debris put A hole in the condenser"

Anonymous, TX (2018 Volvo XC60 T5 2.0-L 4 Cyl turbo)

"The a/c did not work from the first time. It was determined that the condenser had a leak. A replacement was ordered and installed about a week later."

Anonymous, NJ (2018 Volvo XC60 T6 2.0-L 4 Cyl turbo)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Premature brake wear

"Had to replace the front brakes at 19,000. I buy a new vehicle every 2 years and never had to do this."

Anonymous, CT (2018 Volvo XC60 T6 2.0-L 4 Cyl turbo)
Pulsation or vibration

"at about 37K mileage rear brakes started to make a strange noise and Volvo fixed the problem under warranty"

Anonymous, MA (2018 Volvo XC60 T6 2.0-L 4 Cyl turbo)
Squeaking

"Right rear brake squeaked shortly after delivery in the US. Reason not known, but Volvo replaced it free of charge."

Anonymous, (2018 Volvo XC60 T6 2.0-L 4 Cyl turbo)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Exterior lights (other than headlights)

"Fog lamp/daytime running light on drivers side did not illuminate when car was in Drive. Was fixed free in the latest software update performed during service"

E D., RI (2018 Volvo XC60 T6 2.0-L 4 Cyl turbo)
Keyless entry

"Rear hatch could not be opened from the button on the dash. It was a fleet-wide recall item fixed for free under warranty when I returned the car for recall."

E D., RI (2018 Volvo XC60 T6 2.0-L 4 Cyl turbo)
Warning lights

"Check engine light has consistently turned on. Needed to take to the dealer numerous times."

Anonymous, IL (2018 Volvo XC60 T5 2.0-L 4 Cyl turbo)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"Adjustments are not smooth. Somewhat jerky."

Jim R., FL (2018 Volvo XC60 T6 2.0-L 4 Cyl turbo)

"Reacts late even though setting is for early warning. When it activates, it is sudden and rather aggressive."

Jim R., FL (2018 Volvo XC60 T6 2.0-L 4 Cyl turbo)

"Painted lines are not always effective with the Lane Departure Warning but when they are and you forget to initiate a turn signal, you can get a rude awakening such that the system throws you back at the lane you are trying to depart. A good example is the situation where you enter a left turn lane at an intersection The car behind you see's what you are doing proceeds to pass and you failed to give the turn signal. Suddenly your vehicle is attempting to stay in your former lane. Can be a near side swipe with the car behind."

Anonymous, ON (2018 Volvo XC60 T6 2.0-L 4 Cyl turbo)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"a paralellogram shaped piece of trim (apex 4" x 1.5" in the rear bumper fell off and was lost. has been difficult to get dealer to replace it"

Anonymous, MI (2018 Volvo XC60 T5 2.0-L 4 Cyl turbo)

"The piece that covers the towing clip is easily removable but continues to come off and lost. Replaced 3 times!"

Anonymous, ID (2018 Volvo XC60 T8 2.0-L 4 Cyl plug-in hybrid)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"On two occasions the car has entered "turtle mode" where power output is limited and the driver is advised to pull over. On one occasion the car restarted and drove normally after being put in park, turned off, and restarted. On the other occasion the car needed to sit for a couple of days before being driveable again and taken in to service. There was no warning or other indication of problems prior to going into limp mode; once was on the highway which became a safety concern, the other time was driving in town."

Anonymous, AB (2018 Volvo XC60 T6 2.0-L 4 Cyl turbo)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Sensors (includes O2 or oxygen sensor)

"just required trip to service, took a couple of days to fix"

Anonymous, CA (2018 Volvo XC60 T8 2.0-L 4 Cyl plug-in hybrid)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

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Volvo XC60
This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
VISIBILITY, VISIBILITY/WIPER
Aug 25, 2020
The risk of the front wiper arms nut fixation to loosen and not holding the arm in correct position, the wiper function could be reduced and vision could be impaired, thus increasing the risk of a crash.
Summary:
Volvo Car of N.A., LLC (Volvo Cars) is recalling certain 2018-2020 XC60 vehicles. The nuts that secure the front wipers may not have been sufficiently tightened, possibly causing the wipers to not function properly.
What should you do:
Volvo Car will notify owners, and dealers will tighten the nuts holding the front windshield wiper arms in position, free of charge. The recall began September 29, 2020. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10044.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V503000
Potential Number of Units Affected: 87226
SEATS
Mar 20, 2019
If the nuts are missing, in the event of a crash, the front seat structure and position may be affected, increasing the risk of injury.
Summary:
Volvo Car USA LLC (Volvo) is recalling certain 2018-2019 XC60 and S90 vehicles. The driver and passenger front seat rail rear flange nuts may not have been installed during assembly.
What should you do:
Volvo will notify owners, and dealers will inspect the front seat rails for missing flange nuts, installing them as necessary, free of charge. The recall began May 7, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R19931.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V220000
Potential Number of Units Affected: 2297
STRUCTURE
Jan 18, 2019
If the tailgate lifting arms separate, the arms could project rearward with significant force, increasing the risk of injury.
Summary:
Volvo Car USA LLC (Volvo) is recalling certain 2018-2019 Volvo XC60 vehicles. Under certain conditions and cold temperatures, the tailgate lifting arms may freeze which may cause the lifting arms to separate from the vehicle.
What should you do:
Volvo has notified owners, and dealers will replace the tailgate lift arms with an improved designed, free of charge. The recall began May 14, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89910.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V046000
Potential Number of Units Affected: 45990
ELECTRICAL SYSTEM
Nov 13, 2018
If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
Summary:
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
What should you do:
Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V800000
Potential Number of Units Affected: 17548
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