Once the icon of restrained luxury and bank-vault safety, the Swedish automaker Volvo fell on tough times, seeing sales slump because of an aging, uninspiring model line. Now flush with an $11 billion cash infusion from its Chinese owner, Geely, Volvo's XC90 flagship SUV represents a make-or-break moment, its executives admit.
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There are 7 recalls on this vehicle. Learn More.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"Great acceleration for a 4 cylinder engine"

JOHN L., MD (2016 Volvo XC90)

"acceleration and handling are great!"

GRENVILLE S., MO (2016 Volvo XC90)

"Safety features while driving are wonderful. Smooth ride at all times In traffic."

FRED K., MO (2016 Volvo XC90)

"The XC90 has a poor transmission that is constantly searching for (and shifting) gears. If they had put a 6 cylinder engine in this car, it would be more refined and probably be more fuel efficient. The new Q7 is more fuel efficient."

CHRISTOPHER R., ON (2016 Volvo XC90)

"The XC90 is an amazing vehicle - my wife is mostly driving it and would't trade it for the World."

B J., ON (2016 Volvo XC90)

"Fast car for a big car"

John P., PA (2016 Volvo XC90)

"Very smooth. Different drive modes are very distinct and responsive. Excellent pep"

Geoff S., NY (2016 Volvo XC90)

"I really like the way it accelerates and moves in traffic"

Michael F., IA (2016 Volvo XC90)

"Handling is fine except when auto braking erroneously takes over as in turns where front obstruction is perceived, but not real. My real objection is totally intermittent, thus unpredictable, lack of response when trying to accelerate. This most often occurs when attempting to blend into traffic. I believe this is "turbo lag, but Volvo denies this. Otherwise the acceleration and handling is fine."

Anonymous, CA (2016 Volvo XC90)

"Accelerates like a v6 or v8 in dynamic mode. Drives very well in deep snow."

Adam D., NH (2016 Volvo XC90)

"Good torque and excellent handling at speed."

James N., NM (2016 Volvo XC90)

"accelerates good for what I use it for getting on parkways it is fast and it handles well"

K F., NY (2016 Volvo XC90)

"Great acceleration."

Chipper B., NH (2016 Volvo XC90)

"For a four cylinder it has nice accelaeratiion and drives well on highway"

Paul D., FL (2016 Volvo XC90)

"The standard T5 which I have has plenty of power. Even on COMFORT MODE. I am impressed with the power it puts out with such a small engine. Handling is generally good. Probably really good for Vovlvo. It's not a sports car. But it does handle very nicely for an SUV."

Eric S., FL (2016 Volvo XC90)

"Amazing power considering the great mileage!"

Ian H., CO (2016 Volvo XC90)

"The Pilot Assist (semi-autonomous self driving) is a great feature. It greatly reduces driver fatigue associated with highway driving."

Christopher R., ON (2016 Volvo XC90)

"It is fast when I need it to be fast, handles well. and has good visibility."

Barbara G., CT (2016 Volvo XC90)

"Love driving this car!"

J L., CA (2016 Volvo XC90)

"The plug-in, hybrid is amazing. With both electric and gas engines, acceleration is excellent, and when it runs on all electric there is absolutely no engine noise whatsoever. We tow about a 4500 pound, pop-up camper, and the vehicle's four-cylinder engine does amazingly well, even up steep grades in high elevation. My car is equipped with the load leveling, air-ride system which works really well, cornering, turning and driving on rough surfaces. With the plug-in hybrid system, I've been averaging better than 50 miles per gallon overall, with 54,000+ miles on the vehicle!"

Anonymous, CA (2016 Volvo XC90)

"This the first SUV I have owned and to my amazement, the four cylinder engine provides exceptional acceleration in all conditions. The ride is smooth, quiet, and safe. The perfect long drive car!"

Anonymous, VA (2016 Volvo XC90)

"Excellent handling for an SUV - acceleration is very strong for a 4 cylinder"

James M., DE (2016 Volvo XC90)

"Nicely smooth. Good handling and sufficient acceleration"

Anonymous, PA (2016 Volvo XC90)

"Loads of pep from a four cylinder."

Richard K., NY (2016 Volvo XC90)

Comfort

Includes seats, climate control, noise, and ride

What Owners Say

"The seats are fantastic. They are by far the most comfortable seats I have had in a car. I can drive for hours and get out with no back pain. The leather is also very nice."

DAVID H., TN (2016 Volvo XC90)

"The seats are the most comfortable I've sat in"

JULIE K., TX (2016 Volvo XC90)

"The road noise in this 2016 Volvo is a bit worse than my 2008 GMC 4x4 pickup. This is also true of the ride. However, I have to say that the pickup is exceptional in these things."

Anonymous, WA (2016 Volvo XC90)

"This car is missing a power tilt and telescope steering wheel option. It's a weird feature to be missing from a car of this caliber and price."

JACK A., CA (2016 Volvo XC90)

"Beautiful styling, extremely comfortable and can be individually tailored Quiet and smooth ride"

Anonymous, CT (2016 Volvo XC90)

"Road imperfections sometimes intrude into the cabin and get my attention although the car is equipped with an air suspension. The seats are excellent; particularly, the driver seat is so comfortable, I can drive for 5 to 6 hours non stop without fatigue. I can adjust the seat to a commanding position I want for my driving comfort."

Anonymous, MD (2016 Volvo XC90)

"Exterior and interior style and design is graceful and exciting. People remark constantly about it. Road noise more than I'd like, but I think it originates with the Pirelli HP tires. I will switch Michelins which run quieter. Ride and handling are good for car of this size."

CURTIS D., ME (2016 Volvo XC90)

"electronics computer will not remain programed --some noise -- seats are difficult to get in and out --seat does not lift strait up or down --the front seat extension is not comfortable when extended not nearly soft enough digs into leg--seat adjustment needs attention--recall has been issued on electrical opening and closing to roof--twice got the brush off/run around on cleaning the vehicle from dealer--it had typical crud build up from sitting on lot for several months"

GARY G., TN (2016 Volvo XC90)

"There are noises in this SUV. Clunky rear hatch. It's TERRIBLY loud. Any little bump makes it "clunk" - It's been in the shop for this. They didn't fix it right. There is also a "twangy" vibration under the middle seat in the back (this SUV only has ONE row) - The Volvo dealer had the SUV 5 days -- and still didn't fix it right."

ERIC S., FL (2016 Volvo XC90)

"The Inscription level trim is extremely comfortable and looks great. People think it costs way more than it did!"

JAMES M., SD (2016 Volvo XC90)

"Everyone who has gotten into the car has commented on how comfortable the seats are. Most had also ridden in my previous Audi Q7 and never commented once on the comfort."

TED G., OR (2016 Volvo XC90)

"The seats offer several adjustments for maximum comfort. The engine is so quiet, I often can't tell it's running."

Anonymous, VA (2016 Volvo XC90)

"Leather seats , good back support, radio and CD system excellent, push button systems for phone, radio, and all great."

Anonymous, WA (2016 Volvo XC90)

"Very comfortable seats"

John P., PA (2016 Volvo XC90)

"Most comfortable seats we have experienced in a car."

Ian H., CO (2016 Volvo XC90)

"VERY COMFORTABLE VEHICLE"

Lona S., NJ (2016 Volvo XC90)

"Great seats and driving position."

James N., NM (2016 Volvo XC90)

"All very comfortable. Highly satisfied."

Anonymous, PA (2016 Volvo XC90)

"They are the most comfortable seats me and my wife have every had in our cars before. And they feel much better then even the high end Mercedes SUV's we looked at as well as the Volvo."

Anonymous, CT (2016 Volvo XC90)

"The singular, bar none, best seats in any car that I have ever driven - with the exception of the identical seats in our 2018 xc60 which add a massage function."

Anonymous, PA (2016 Volvo XC90)

"The company/service depts have never been able to figure out why there is a noise under the back middle seat. I have a 5 seat XC - so the middle back. And it sounds like two hangers clicking together. It's the only noise the SUV makes but it is quite annoying."

Eric S., FL (2016 Volvo XC90)

"The seats are VERY comfortable. The ride is smooth and it is not noisy. I like driving my Volvo very much, and find it is easy to handle, it is fast when I need it to be, and has very good visibility,"

Barbara G., CT (2016 Volvo XC90)

"This is without a doubt, most comfortable, quiet and safe car I have ever owned. My previous vehicle was a Lexus 450H, which was great, but this tops it for sure. Because I do a lot of driving, it is really important for me to have a comfortable vehicle or don't feel beat up or overwhelmed at the end of the long drive."

Anonymous, CA (2016 Volvo XC90)

"Very very comfortable seats. Excellent ride."

Chipper B., NH (2016 Volvo XC90)

"This Volvo XC90 is the Inscription model with multiple adjustments for the front leather seats. If you can't find a comfortable driving possition with these seat adjestments, you shouldn't be driving."

Richard K., NY (2016 Volvo XC90)

"The seats are fantastic. I can drive for a few hours and get out without my back hurting."

Anonymous, TN (2016 Volvo XC90)

"the ride is very smooth and comfortable and the inside is comfy and quite"

K F., NY (2016 Volvo XC90)

"Very adjustable and have amazing seats for each person"

Anonymous, CA (2016 Volvo XC90)

"The ride is exceptional, road noise is acceptable and the handling is very good."

Michael F., IA (2016 Volvo XC90)

"Great seats, fully adjustable and both heated and cooled"

Anonymous, KY (2016 Volvo XC90)

"Great seats. Reasonably good ride on 19" wheels. A bit more noise than Audi but still quite quiet"

Anonymous, NY (2016 Volvo XC90)

"Fabulous seats and comfort and support. Wishing I would have purchased available air ride suspension. The Volvo ride is sometimes hard on cracks or uneven surfaces. They miss the boat here!"

Jeffrey H., MN (2016 Volvo XC90)

"The seats are comfortable and supportive, but the tan leather is easy to stain with jeans and other "colorful" fabric, making the seats feel fragile and cheap. Controls work well."

Michael B., VA (2016 Volvo XC90)

"Everything is top notch with the Comfort of this vehicle. The seats are the most comfortable, supporting, seats I have ever experienced. I can drive six hours at a time without the tiredness, back and leg pain I have experienced in other vehicles. All of the new features like staying in the lane, adaptive cruise control, and warnings have made driving long distances safer and enjoyable."

Anonymous, VA (2016 Volvo XC90)

"The interior is very comfortable but the ride is somewhat stiff."

Mick W., NJ (2016 Volvo XC90)

"Most comfortable seat I have ever experienced."

Anonymous, NC (2016 Volvo XC90)

"the ride is excellent, nice and comfortable inside also"

K F., NY (2016 Volvo XC90)

"Ride is harsher than we'd like"

Anonymous, MD (2016 Volvo XC90)

"The ride, the seats, the driving position, etc. are nearly perfect in this vehicle."

Justin L., CA (2016 Volvo XC90)

"In my opinion, Volvo has the most comfortable seats on the market. The ride is to my liking with not too soft a feel. I am able to drive long distances without feeling totally fatigued at the end of the day."

Cindy T., CO (2016 Volvo XC90)

"The best seat and driving position for me. Wind noise is minimal, but, a bit loud thumping when going over deep potholes. Rubber Door Seals need routine cleaning otherwise annoying squeaks will be heard when going over bumps. Feels planted and undesturb when cruising, but very firm (no air suspension)."

Anonymous, CA (2016 Volvo XC90)

Value

Did you get what you wanted relative to the price you paid?

What Owners Say

"It has Range Rover fit and finish for much less. Compared to all of it's direct competitor's it is much less expensive and has comparable (or better) features."

Anonymous, PA (2016 Volvo XC90)

"It's easily priced as a luxury vehicle, but it's obvious from their service that Volvo hasn't made the transition to a truly luxury-minded company."

Anonymous, TX (2016 Volvo XC90)

"We feel like the Volvo gave us more for the money than comparable vehicles like the Audi Q7 and Jaguar F-Pace."

JAMES M., SD (2016 Volvo XC90)

"Good price for what you get, great drive, also a workhorse when needed."

Anonymous, WA (2016 Volvo XC90)

"Great value for the money. High safety rating. Strong acceleration. Tons of room - good for kids. Great technology."

Anonymous, IL (2016 Volvo XC90)

"Very good upgrade to the old model. You get a safe, comfortable family car."

Anonymous, CA (2016 Volvo XC90)

"Beautiful safe and fun to drive but a LOT of software bugs. Very primitive nav maps that haven't improved over time."

Adam D., NH (2016 Volvo XC90)

"Great seats, great interior space, great sound system. Larger on the inside & smaller on the outside than the Q7. For us was several hundred less per month to lease than the Q7"

Anonymous, NY (2016 Volvo XC90)

"The XC90 is a pricey car, but it's good at basically everything. It looks great from every angle, it's great in conditions that task the AWD, it's incredibly comfortable inside. Everything on it feels high-quality and smartly-designed, ultimately more so than you can expect from any other vehicle in its price range."

Anonymous, MA (2016 Volvo XC90)

Styling

How it looks inside and out

What Owners Say

"It's one of the best styled SUV's out there today."

ERIC S., FL (2016 Volvo XC90)

"Restrained, tasteful, sublime."

PAUL M., NJ (2016 Volvo XC90)

"Very modern and sleek design for a large vehicle"

LOUIS D., PA (2016 Volvo XC90)

"I love the headlights"

Anonymous, PA (2016 Volvo XC90)

"Graceful, contemporary, pleasing to eye. Quality of fit and finish is superb."

CURTIS D., ME (2016 Volvo XC90)

"This is a strong, stylish vehicle that please across the board. Many strangers comment on the look. I enjoy driving a standout/unique in our area car. The Inscription option is great!"

MARY T., NC (2016 Volvo XC90)

Would you buy this car again?

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Volvo XC90
Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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