Research Starts with You
Be part of our next Community Reports project, and join other consumers throughout the nation as we uncover problems – and develop solutions – for a more fair, safe, and transparent marketplace.
Current Projects
FEATURED PROJECT
Ride share companies, like Uber and Lyft, are setting prices for rides based on complex AI pricing tools that may change prices based on what they think they know about your spending habits or willingness to pay. These tools count on consumers living isolated and disconnected lives, so we're inviting you to work with us to audit this price setting tool and learn along with us!
Join our virtual test
Many things determine the price you pay when you hit the checkout line or complete an online sale, and not all of them are above board. Consumer Reports is investigating potential predatory pricing tactics and we need your input to get a clearer picture of the shopping landscape.
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We need volunteers to visit local retailers - like drug stores, grocery stores and box stores - and report on which children’s medicines are available with and without artificial dyes.
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Check Out Our Work
Our most recent Community Reports investigation found that Instacart, the nation’s largest third-party grocery delivery service, is conducting artificial intelligence pricing experiments that result in different customers paying more for the exact same item.
Hundreds of companies sell and share your data, and we set out to understand who they are. Community Reporters contributed data that allowed us to investigates which companies are selling and sharing your information with Facebook behind your back.
Consumer Reports helped pass a groundbreaking law in California that gives residents the right to access, delete, and stop the sale of their personal information online. We used our findings from consumer feedback about the law to create Permission Slip, a new app that allows consumers to easily ask companies to stop sharing their data.
How Safe is Our Drinking Water?
Consumer Reports and The Guardian partnered with Community Reporters across the country to test tap water for dangerous contaminants. Discover what we found, and what we can do together, to clean up our water.
As we push for more affordable and fair broadband for all, more than 50,000 consumers took internet speed tests, told us about their service, and shared 22,000 internet bills for an in-depth examination of our nation’s broadband service. Our findings: hard evidence of arbitrary pricing for the same internet service; confusing and mysterious billing tactics; and having a choice of internet providers lowers consumers’ costs.
Based on more than 7,000 consumers checking their credit reports, Consumer Reports discovered that credit reports are rife with errors and and that credit bureaus sometimes charge unfairly for services. We’re fighting for permanent free access to credit reports so errors can be caught and fixed.