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    Government consumer offices

    Last updated: July 2012

    This list should help you find various resources available to Canadian consumers for resolving problems and obtaining information. For more information, look in the Canadian Consumer Handbook, available on the Industry Canada Web site of the Office of Consumer Affairs at the address below.

    These listings are the principal consumer offices across the nation. They're available for help with a wide range of consumer problems.

    FEDERAL
    Industry Canada
    Office of Consumer Affairs
    235 Queen St., 9th Floor East
    Ottawa, Ontario
    K1A OH5
    Web site: http://strategis.ic.gc.ca/oca
    If you have questions or complaints about deceptive business practices:
    Industry Canada
    Competition Bureau
    50 Victoria St.
    Hull, Quebec
    K1A OC9
    819-997-4282 or 800-348-5358
    e-mail: compbureau@ic.gc.ca
    Web sites: www.competition.ic.gc.ca (English)
    or www.concurrence.ic.gc.ca (French)
    PROVINCIAL
    We list phone numbers (and, where available, Web sites and e-mail addresses) for the principal consumer agency in each province. Call, or check the Web site, for a mailing address and other information.
    Alberta
    Housing and Consumer Affairs
    780-427-4088
    Web site: www.gov.ab.ca/gs
    		 British Columbia
    Consumer Services Head Office
    250-387-3045
    Manitoba
    Manitoba Consumer and Corporate Affairs
    204-945-3800 or 800-782-0067
    e-mail: consumersbureau@cca.gov.mb.ca
    Web site: www.gov.mb.ca/cca/
    		 New Brunswick
    Department of Justice
    506-453-2659
    e-mail: al@gov.nb.ca
    Web site: www.gov.nb.ca/justice
    Newfoundland and Labrador
    Department of Government Services & Lands
    709-729-2600






    		 Northwest Territories
    Municipal and Community Affairs
    867-873-7125
    Nova Scotia
    Nova Scotia Department of Business and Consumer Services
    902-424-5200 or 800-670-4357
    Web site: www.maca.gov.nt.ca
    or www.gov.ns.ca
    Ontario
    Ministry of Consumer Services
    416-327-8300
    Web site: www.sse.gov.on.ca/mcs/
    		 Prince Edward Island
    Department of Environment, Labour and Justice
    902-368-4580 or 800-658-1799
    Web site: www.gov.pe.ca/jps/
    Quebec
    Office de la Protection du Consommateur
    418-643-1484
    web site: www.opc.gouv.qc.ca
    		 Saskatchewan
    Saskatchewan Department of Justice
    306-787-5550 or 888-374-4637
    web site: www.saskjustice.gov.sk.ca
    Yukon Territories
    Consumer Services Branch
    867-667-5111 or 800-661-0408
    e-mail: consumers@gov.yk.ca
    or mgagnon@maca.gov.nt.ca
    web site: www.maca.gov.nt.ca    		  
       

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